Collections Executive
at GalaxyCard
Collections Executive at GalaxyCard · Gurugram · 0 - 1 years · ₹1L - ₹2L / yr · Raised funding · Posted 16 Jan 2023
0 - 1 yrs
₹1L - ₹2L / yr
Gurugram
Skills
collections
Finance
- Call Customers with Overdue Accounts.
- Understand and Explain Benefits of Repayment and Credit History of Customer.
- Correct Customer Misunderstanding On Product Policy and Terms.
- Set Up Payment Plan and Follow-Up Schedule.
- Educate Customer On Consequences for Late Payment.
- Escalate Difficult or Unusable Case to Team Leaders.
- Provide Feedback On Reason for Default to Team Leader.
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About GalaxyCard
Founded :
2018
Type :
Product
Size :
20-100
Stage :
Raised funding
About
We are building the first of its kind, mobile based credit card for India. With customers from more than 700 towns already using us, we're looking to grow even faster.
We're looking for smart people to join us and help us cater to all credit worthy people, around the world!
We're looking for smart people to join us and help us cater to all credit worthy people, around the world!
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Company social profiles
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Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Kolkata
2 - 6 yrs
₹4L - ₹7L / yr
Order to cash
Reconciliation
Portfolio management
Dispute Management
SAP Credit Management
+3 more
Key Responsibilities
- Manage assigned B2B customer portfolios and drive timely collection of outstanding/overdue invoices.
- Handle end-to-end O2C, collections, reconciliation, dispute management, and payment research.
- Follow up with international clients through calls and emails and resolve invoice/PO discrepancies.
- Analyze aging reports, payment patterns, credit limits, and account statements.
- Coordinate with Sales, Credit, Operations, and Revenue teams for dispute and invoice resolution.
- Maintain accurate account updates, collection notes, approvals, and documentation.
- Participate in cash calls, client meetings, governance reviews, and process improvement initiatives.
- Achieve defined collection targets, SLAs, and quality standards.
Mandatory Criteria
- 4+ years overall experience with 2+ years in B2B Collections/O2C.
- International Voice & Portfolio Handling – Mandatory.
- Domestic Voice experience not acceptable.
- Excellent communication and analytical skills.
- Comfortable with US shifts and one-way cab facility.
- PF registration with previous organization mandatory.
- Knowledge of Dynamics / Oracle / NetSuite & Advanced Excel is preferred.
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Shubham Vishwakarma
Full Stack Developer - AverlonI had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort