- Call Customers with Overdue Accounts.
- Understand and Explain Benefits of Repayment and Credit History of Customer.
- Correct Customer Misunderstanding On Product Policy and Terms.
- Set Up Payment Plan and Follow-Up Schedule.
- Educate Customer On Consequences for Late Payment.
- Escalate Difficult or Unusable Case to Team Leaders.
- Provide Feedback On Reason for Default to Team Leader.
About GalaxyCard
About
We're looking for smart people to join us and help us cater to all credit worthy people, around the world!
Connect with the team
Similar jobs
We're hiring a senior SDET to work on our hybrid android application (WebView based). Our app is now over 10 million dairy farmers trade cattle, in a peer-peer marketplace, to improve their economic conditions. Your frameworks and tools will have a far-reaching impact on a dairy farmer's life and indirectly make a positive impact on our GDP.
Ideally, you're a person who loves performing test automation, including the creation & management of test scenarios, documentation, and coding tests. You will help drive the design & building of E2E test automation and frameworks for our React. js-based hybrid mobile application. Moreover, you will find bottlenecks & thresholds in existing code with the help of automation tools.
Requirements:
- Prior experience with Appium or other automated mobile testing technologies.
- Knowledge of front-end/UI testing is highly desired.
- Hands-on experience on more of TestNG, JUnit, Spring Test, etc.
- Experience in working with Agile + DevOps' process management methodology.
- Experience in using one or more of Rest Assured, Super Test, Postman, and Swagger.
- Experience in using mocking frameworks.
- Experience in using API testing frameworks.
- Experience in Performance testing frameworks and the ability to design performance tests.
- Experience in some scripting languages, like Shell, Python, etc.
1.promote our products and services to public.
2.Collect and analyze market information.
3.Operate online community.
1. Respond to customer queries in a timely and accurate way, via phone, email, or escalate unresolved issues to the appropriate internal teams
2. Take ownership of customer issues and ensure prompt resolution
3. Maintain customer records by updating all relevant information in the database
4. Meet personal/team qualitative and quantitative targets
5.Providing complete information about the product to the customer.
6.Solving all product or service related issues of the customers.
7.Keeping a proper record of the customers.
8.Maintaining and updating the information of the customers regularly.
9.Maintaining a pleasant working environment for your team.
10.Creating policies and procedures.
11.Conducting quality assurance surveys with customers and providing feedback to the staff.
👋🏼We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!
Please find the job details below
Experience: 7.5-10 years
Must Have: Microservices architecture (MSA)- General Experience
REQUIREMENTS:
- Strong technical background with node.js, event loop understanding, unit testing, developing web application & APIs, event & stream, call-back & closures, promise, async/await, accessing file system, Optimization techniques
- understanding of different components such as web server, storages, integrations
- should have worked on designing and building server-side solutions (in any technology), build process of node.js, CI/CD process of node.js, multi-tasking (working on multiple things at same time)
- Good knowledge of functional and Object-Oriented Programming
- Implementing effective security protocols, data protection measures, and storage solutions.
- Running diagnostic tests, repairing defects, and providing technical support.
- Recommending and implementing improvements to processes and technologies.
- Keeping informed of advancements in the field of Node.js development.
- Familiarity with Azure pipeline
- Should have experience in Identifying software application weaknesses and target areas and sketching out ideas for automated software test procedures. Reviewing software bug reports and highlighting problem areas.
- Knowledge of high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment.
- Fundamental knowledge of design patterns
- Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.
- Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery.
- Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios.
RESPONSIBILITIES:
- Writing and reviewing great quality code
- Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project
- Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it.
- Determining and implementing design methodologies and tool sets
- Enabling application development by coordinating requirements, schedules, and activities.
- Being able to lead/support UAT and production roll outs.
- Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it.
- Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
- Giving constructive feedback to the team members and setting clear expectations.
- Helping the team in troubleshooting and resolving of complex bugs
- Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
- Carrying out POCs to make sure that suggested design/technologies meet the requirements.
Role & Responsibilities:
- Performing Manual Functionality Testing
- Preparing Documentation like Test Plan, User manual etc.
- Co-ordination with Business team for requirement understanding
- Providing operational support as needed
Skills & Qualification:
- BE or MCA
- 2+ years of relevant work experience
- Experience in Manual Testing of App, Web and APIs
- Basic Knowledge of SQL
- Knowledge of JavaScript and Automation Tool like Selinium, Jmeter etc. is preferred
Founded by two MDI alumnus, it is a student centric and personalized learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
- Developing Ownership of company's learning app along with the current developers.
- Implementing all improvements, enhancements and updates required to best stabilize the apps.
- Adding new feature in the apps basis the product growth plans.
- Developing Marketplace inside the apps - Paid content marketplace to be developed and setup inside our learning apps as a key responsibility.
- Working on user analytics, user tracking and refining user experience for apps growth and revenue growth.
- Creating/Managing all paid product transactions in the apps and integration to other applications via API/SDK formats.
- Looking into all other aspects of development and refinement that may come up in the growth plan of our app based products.
- Taking up further development, refinement, growth and updates of our android based solutions, and other solutions as per business requirements.
- Taking responsibility and ownership of the work at all fronts as the company is in the growth stage of the app based products.
- Establishing best of practices, processes, sharp product development and updation systems is another key role, to ensure the company and its products are ready for growth.
What you need to have:
- Be self driven, taking ownership of the work and end to end responsibility of the apps.
- You should be willing to keep learning regularly and aspire to be the best version of yourselves and keep improving it.
- You should be willing to put in the hard work with quantitative results and outcomes and the monetary benefits will be matched.
- You should be willing to spend at least 2-3 years in deep product building/scaling and gain unprecedented experience in the same.
- Profile to Personality Fitment Expectations - an undistracted mind, an aspiration for continued learning and holistic growth in life, humility to learn, self confidence to learn and do anything
- Having 3-5 years of deep hands-on development experience in android with end to end product development/management/scaling and ownership.
- Should have developed and end to end managed an app based product with at least 1 lac concurrent users.
- An end user app based product development, go-live, managing, crash management, user management, scaling and growing an app based product experience is important to this profile.
- Strong design sense with amalgamation of development to bring features to best usage is another key expectation of the role.
- Deep and passionate experience of Native android development with firebase, Node. JS, databases, server side integration and development. An end user app based product development, go-live, managing, crash management, user management, scaling and growing an app based product experience is important to this profile.
- Experience in managing, stabilizing and scaling an app with at least 1 lac concurrent users in your past experience.
- Experience of user analytics, apt UI/UX for user engagement, problem solving, and developing products to best serve the objectives.
- Strong design sense with amalgamation of development to bring features to best usage is another key expectation of the role.
- Deep and hands on experience in development on Native Android with the ability to develop all feature requirements that can come up in our app products.
- Ability to develop APIs and SDKs for cross integration of applications with other applications.
- End to end tech product skills with basics of Node.JS , Firebase, My SQL based databases, AWS, Analytics.
- Have complete command on Google Play Console and all skills to use/manage the same.
- Practical experience of user data management, user journey and user engagement to improve app’s usage.
Experience: 3 to 5 years
Annual CTC: Rupees 7,00,000 to 9,00,000
Data Scientist
Requirements
● B.Tech/Masters in Mathematics, Statistics, Computer Science or another
quantitative field
● 2-3+ years of work experience in ML domain ( 2-5 years experience )
● Hands-on coding experience in Python
● Experience in machine learning techniques such as Regression, Classification,
Predictive modeling, Clustering, Deep Learning stack, NLP
● Working knowledge of Tensorflow/PyTorch
Optional Add-ons-
● Experience with distributed computing frameworks: Map/Reduce, Hadoop, Spark
etc.
● Experience with databases: MongoDB
This Noida based startup is disrupting the F&B industry by helping eateries increase their profit margin and saving time on labour.
Our client is a software-as-a-service(SaaS) startup that connects restaurants and suppliers by digitising the procurement process. It enables eateries to understand purchasing trends, auto-create purchase orders, anticipate stock out dates, set low-stock alerts, among others. The team also provides training to restaurant members on effectively using the solution. Founded by IIT Kanpur graduates, this new age venture already has more than 1,500 outlets registered on its platform and has helped restaurants reduce their operational costs by 8-10%. It also generates monthly transactions worth $1.3 million.
As a Customer Success Manager, you will be acting as the point-of-contact for the client/ customer, managing clients’ accounts and thus helping in building client retention.
What you will do:
- Managing clients by working closely with them and understanding their business needs and challenges
- On-boarding new clients and also developing and maintaining healthy and professional relationships with current clients
- Maintaining high levels of customer engagement and customer satisfaction in turn leading to continued business from key accounts
- Educating and promoting the company’s services to the clients
- Acting as the point-of-contact for the clients and also mediating between the clients and the company
- Handling and solving escalations from clients, as and when received and making sure the client account is retained
- Renewing subscriptions on a timely-basis
- Compiling and presenting reports to the business by maintaining and managing relevant data
- Managing a team of customer success executives and leading them towards achieving the business goals
- Partnering and working closely with internal teams to meet the business needs of the customers
Candidate Profile:
What you need to have:
- Graduation is a must
- Relevant experience in customer success management and also experienced in handling a team
- B2B SaaS background
- Willingness to work 6-days a week
- Excellent communication and presentation skills
- An analytical mindset and also go-getter attitude
- Expertise in MS Suite
- Min experience of 2 years
Interested in a full cycle development role working collaboratively with a diverse suite of clients and a team that cares about your growth? Join Virtusa!
As a Java Developer, you will have the opportunity to tap into your knowledge to develop, design and manage a wide range of innovative projects. Sound like fun? Read on.
Day-to-day responsibilities will include:
- Utilizing your deep technical knowledge to design, develop and optimize business processes across multiple systems.Developing detailed technical analysis and design specifications based on functional requirements.
- Collaborating with fellow developers and clients to solve problems.
- Creating user acceptance testing and performance testing plans to validate and support the customizations, features and functionalities.
- Migrating to internal and external clouds, as well as to Microservices architecture.
- Evaluating open source and vendor products.
Key responsibility:
- Designing and developing for performance and scalability, and to meet the overall detailed requirements of the system.
- Collaborating with fellow developer, testing, operations and architecture teams when projects and changes in technology have impact across the enterprise
- Creating user acceptance testing and performance testing plans to validate and support the customizations and integrations.
Qualifications:
- Minimum 3 years of software development using Java, J2EE, , XML, Web Services/SOA and used Java frameworks - Spring, Spring-boot, Hibernate, REST.
- Working with GIT/Bitbucket, Maven, Gradle, Jenkins tools to build and deploy code deployment to production
environments
- Experience with Application Development using object oriented Lifecycle and Application Frameworks
- Strong technical, analytical, problem solving, and communication skills
- Experience with system, application, and process documentation including tools such as MS-Visio, Office.
- Experience with quality control and root-cause analysis.
- Excellent verbal, written, interpersonal, organizational and time management skills
- Solid experience in design, coding, testing and debugging skills
- Solid experience in design, coding, testing and debugging skills
- Familiar with automation tools Autosys/ Control-M
- Experience with SVN Source Code management techniques/ tools for software management, Knowledge SDLC tools (JIRA).
- Demonstrated teamwork and ability to work with diversified multi-location team.