ASM (Asst. Manager) Sales - Board

About us:  

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Customer Experience Executive (Chat & Email)

Location: Prabhadevi, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems.

Qualifications & Requirements

• Graduate degree

• Candidate should have 0.6 Months - 3 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

The responsibilities and duties section is the most important part of the job description. Please read them below and if interested, do go ahead and apply!

Roles and Responsibilites:

• Manages talent acquisition process, including sourcing, testing, interviewing, hiring and onboarding
• Keeps job descriptions up-to-date, accurate and compliant with relevant federal, state and local laws for all positions
• Develops training and performance management program that ensures all employees are familiar with their job responsibilities, as well as relevant legal and safety requirements
• Creates and updates compensation strategy through market analysis and pay surveys
• Handles investigation and resolution of employee issues, concerns and conflicts
• Ensures all employment practices comply with federal, state and local regulations

The role will be focused on the frontend in the sales function. You will be responsible for  acquiring new customers and create a pipeline for enterprise accounts. This will be a IC and enterprising opportunity, in a start-up environment, so we are looking for a motivated self-starter.

Delhi and Mumbai

• Creating a list of enterprise accounts and win them with consultative sales approach
• Pitch the company and its products through rigorous prospecting
• Strike and initiate conversations with high-profile personas in prospective companies.
• Mapping market and innovate in outbound approach
• Excellent presentation and sound understanding on 
• Maintain discipline in CRM update , customer engagement and company policies

An enthusiastic individual from SAAS, E-com, Fintech or entrepreneurial background

• 8-10 years of B2B India Sales.
• Graduate in any stream or an equivalent educational qualification.
• Have a basic knowledge of technology and a detailed understanding of India sales and market
• Excellent communication and interpersonal skills.
• Well versed in using tools such as LinkedIn, HubSpot, etc.
• Be self-motivated, data-driven, and result-oriented.

You will work with the Sales team and report to the President - Sales and BD.

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.

Kindly do not apply if you have less than 4 Yrs of Experience in Python

Position(6 Months Contract in Gurugram, India) :

Sr. Frontend Engineer

Experience:

4+ years of relevant exp

Location:

Gurugram, India

(Note: FREE accommodation can be given in Gurgaon, India for the 6 months & 'work from home' is not allowed)

About Company:

The company for which you will be working is an online insurance provider that operates a B2C platform as well as a B2B2C platform. They are working to revolutionize the way insurance is bought in India by not only offering an online platform but also providing every customer a touchpoint with its partners. The company has been a platform for Motor, Health, Travel, & Life Insurance.

Key Competencies:

• A strong technical solutioning sense.
• Excellent experience in writing code using the following technologies: Angular JS
• Understand end-user requirements, formulate use cases and come up with effective solutions.
• Strong problem-solving, data structures, and algorithm design skills.
• Good understanding of REST APIs and web technologies in general.
• Ability to build a feature from scratch & drive it to completion.
• A willingness to learn and choose new technologies with a strong justification for the choices made.

Roles/Responsibilities:

• Be involved in all aspects of development: playing a critical role in the design, planning, development, testing, and deployment.
• Help develop best practices for future development.
• Thinks and implements in the right way instead of cutting corners.
•  
• Integrate user-facing elements into applications, test & debug programs
• Own the delivery of an entire piece of a system or application.
• Use technical knowledge and creative thinking to provide the most innovative solutions.
• Optimizing the performance of the components and keeping up to date with the latest industry trends
• Doing effective peer reviews where your peers learn from you every time.
• Be a great team player

If interested, please share your CV with kuldeep[dot]pandey[@]benchkart[dot]com

Content Marketing Manager – Job Description

About DataWeave

Powered by AI, DataWeave provides Competitive Intelligence as a Service to retailers and consumer brands by aggregating and analyzing data from the Web at massive scale.

While retailers use DataWeave’s Retail Intelligence product to make smarter pricing, assortment, and promotion decisions to drive profitable growth, consumer brands use DataWeave’s Brand Analytics product to govern their online brand presence, optimize their Share of Voice, and drive improved e-commerce shelf velocity.

DataWeave’s Counterfeit Products Detection Solution was awarded as one of the “Best 50 Innovative Applications of Artificial Intelligence” by NASSCOM in 2018. Also, our competitive intelligence platform won the NASSCOM Emerge 50 Award in 2016.

Some of the world’s largest and most popular retailers and brands have consistently trusted DataWeave, including the likes of Overstock, Metro Cash & Carry, OfferUp, Adidas, Dorel, and Netgear.

Marketing @DataWeave

The marketing team at DataWeave wakes up to take unique challenges head on in an industry ecosystem that’s only now beginning to consolidate and mature globally. This affords marketeers the opportunity to mould the story of a rapidly growing company like DataWeave as well as the space it operates in.

We serve markets around the world, including Unites States, Europe, India, the Middle East, and South East Asia. We target a variety of industry verticals, including retail, e-commerce, consumer brand manufacturing, and investment firms. As a result, marketing at DataWeave is a rich learning experience and a crash course in engaging multiple audiences across the breadth and depth of organization levels using relevant content across diverse communication channels.    

Join the team today!

Job Summary

At DataWeave, we are seeking to hire an experienced content marketing manager who can develop and disseminate engaging and high-quality content across diverse media that speaks to a variety of personas in the retail and consumer brand industries. The selected candidate will work with the marketing team and liaise closely with several internal stakeholders at DataWeave to conceptualize and execute on marketing-oriented content on an ongoing basis. 

Responsibilities:

• Devise the content marketing plan for DataWeave and own the entire content value chain – the roadmap, ideation, writing, and dissemination. Define the success metrics.
• Write consistently on a wide variety of topics relevant to retailers and consumer brands that are looking to compete profitably in the online world. Generate content for a variety of platforms, such as blogs, website, articles, press releases, case studies, industry reports, guides, white papers, videos, and other emerging formats. Collaborate with internal stakeholders to source information on a consistent basis.
• Create persona-oriented content for marketing collaterals, brochures, presentations, scripts, at-a-glance docs, etc. that can be used by internal sales teams to have more engaged conversations with prospects.
• Understand and translate the benefits of DataWeave’s product suite, which includes proprietary AI/ML, deep learning, and data science technologies, to a business-focused audience.
• Utilize internal domain expertise and perform secondary research to gather useful information and create content that is innovative and original.
• Brainstorm and collaborate with the product, marketing, and data science teams for new ideas and concepts.
• Conduct rigorous quality checks on every piece of content produced.
• Ensure all-around consistency in the style, fonts, and images used, as well as the overall tone of the content.

Requirements:

• 4-8 years’ proven experience as a content writer, media expert, technology journalist, research analyst, or writing for an agency, especially for a B2B audience.
• Exceptional verbal and written communication skills with the ability to produce diverse types of content around the same subject matter, based on the communication medium.
• Any experience writing in the areas of retail, e-commerce, data analytics, or artificial intelligence would be an advantage.
• Bachelor’s degree or higher in journalism, media communications, engineering, or equivalent fields
• Creative thinker with the ability to transform technical and digital information and processes into compelling stories.
• Comfortable working under aggressive timelines. Ability to multitask, prioritize, and manage time efficiently.
• Self-motivated and self-directed in a fast-paced work environment
• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and Google Docs
• Content Portfolio will be required