Accountant

We are looking for a creative and detail-oriented Content Writer to develop engaging, high-quality content across various digital platforms. The ideal candidate should have a strong command of language, creativity, and the ability to adapt tone and style based on the target audience.

Key Responsibilities:

• Create engaging content for blogs, websites, social media, and marketing campaigns
• Conduct thorough research on industry-related topics
• Write clear, concise, and grammatically correct content
• Collaborate with marketing and design teams for content planning
• Optimize content for SEO and improve web traffic
• Proofread and edit content before publication
• Ensure consistency in brand voice and tone

Urgent Hiring!!!

We are looking for a 2D Animator/ Motion Graphic Designer

Job Description:

• Motion Graphic Artist with experience to develop our company's overall layout and production animation.
• Motion Graphic Artist: Photoshop / After Effects / Illustrator. Take the design brief to record requirements and needs.
• Think creatively and develop innovative concepts and animation.

Openings: 3 positions (Females only)

Experience: 0.6 to 2 years

Location: Surat (onsite & full-time only)

Responsibilities

• Handling customer queries via any support channel

• Approach all queries with customer centric attitude

• Offering exceptional customer service and satisfaction

• Help build and improve processes

• Adhere to set standards of TAT and SLA

• Demonstrates customer empathy during all interactions with customers.

Candidate Requirements

• 1 to 5 years’ experience in a customer support role

• Can handle verbal and non-verbal process (chat, email, phone)

• Excellent interpersonal skills

• Excellent written and oral communication skills in English and Hindi

• A quick learner

• Ability to make high quality decisions & Multi task.

Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency)

Responsibilities:

• Collaborate with developers, designers, product managers, marketers, subject matter experts and other influencers to obtain an in-depth understanding of the product and the documentation requirements
• Determine the needs of end users of technical documentation and work closely with technology and business team to make products easier to use. This involves Feature Guides, FAQs, Onboarding Guides, Help Documentation, Troubleshooting Guides, Training Manuals, Release Notes and other documentation
• Audit and update the content regularly to ensure relevance with incremental product feature releases, customer use cases, support issues and other internal developments
• Execute the Content Calendar by building and delivering on the roadmap set by the management
• Work closely with the creative teams to represent the content in the most suitable visual format
• Suggest ways to further improve the quality of the documentation

Requirements:

• Bachelor’s/Master’s degree in Computer Science or Information Technology, Arts or Communication
• 0 to 2 years of experience in technical content writing
• Exceptional technical writing and editing skills, as well as the ability to adopt the style, tone, and voice of our business' various types of content
• Demonstrable active presence in online communities such as blogs, discussion forums, LinkedIn articles, Tweets, Quora answers
• Ability to quickly grasp complex technical concepts and make them easily understandable to users in the form of text, images, videos, infographics
• Ability to identify issues, challenges, and gaps associated with the content
• Ability to understand briefs and translate briefs into high-quality product collaterals
• Passion for technology, communication and strong understanding of the industry and organization’s mission
• Basic understanding of web technologies and programming languages to publish viral tech blogs
• Excellent command over written and verbal communication
• Adept at Multitasking, creative thinking and working independently

Responsibilities:

Skills:

1. Strong knowledge of PHP web frameworks {such as Laravel, CI, etc depending on your technology stack}
2. Understanding the fully synchronous behavior of PHP
3. Understanding of MVC design patterns

• Developing and communicating shipment schedules.
• Liaising with vendors and carrier services to coordinate logistics and timelines.
• Assisting customers and resolving shipment issues and complaints.
• Preparing and maintaining shipment paperwork, records, and digital databases.
• Collect shipping data from various websites/documents and enter in the database system.
• Create spreadsheets with extracted data without mistakes.
• Verify / Analyze data by comparing it to source documents, update existing data
• Performing additional duties as needed.
• Prepare daily reports/summaries and send it to Managers / TLs / Clients etc.
• Good typing/communication skills.