Social Media Marketing Associate

MUST-HAVES: 

• Machine Learning + Aws + (EKS OR ECS OR Kubernetes) + (Redshift AND Glue) + Sage maker
• Notice period - 0 to 15 days only 
• Hybrid work mode- 3 days office, 2 days at home

SKILLS: AWS, AWS CLOUD, AMAZON REDSHIFT, EKS

ADDITIONAL GUIDELINES:

• Interview process: - 2 Technical round + 1 Client round
• 3 days in office, Hybrid model. 

CORE RESPONSIBILITIES:

• The MLE will design, build, test, and deploy scalable machine learning systems, optimizing model accuracy and efficiency
• Model Development: Algorithms and architectures span traditional statistical methods to deep learning along with employing LLMs in modern frameworks.
• Data Preparation: Prepare, cleanse, and transform data for model training and evaluation.
• Algorithm Implementation: Implement and optimize machine learning algorithms and statistical models.
• System Integration: Integrate models into existing systems and workflows.
• Model Deployment: Deploy models to production environments and monitor performance.
• Collaboration: Work closely with data scientists, software engineers, and other stakeholders.
• Continuous Improvement: Identify areas for improvement in model performance and systems.

SKILLS:

• Programming and Software Engineering: Knowledge of software engineering best practices (version control, testing, CI/CD).
• Data Engineering: Ability to handle data pipelines, data cleaning, and feature engineering. Proficiency in SQL for data manipulation + Kafka, Chaos search logs, etc. for troubleshooting; Other tech touch points are Scylla DB (like BigTable), OpenSearch, Neo4J graph
• Model Deployment and Monitoring: MLOps Experience in deploying ML models to production environments.
• Knowledge of model monitoring and performance evaluation.

REQUIRED EXPERIENCE:

• Amazon SageMaker: Deep understanding of SageMaker's capabilities for building, training, and deploying ML models; understanding of the Sage maker pipeline with ability to analyze gaps and recommend/implement improvements
• AWS Cloud Infrastructure: Familiarity with S3, EC2, Lambda and using these services in ML workflows
• AWS data: Redshift, Glue
• Containerization and Orchestration: Understanding of Docker and Kubernetes, and their implementation within AWS (EKS, ECS)

Job description:

Job Description

Company: Wenodo

Location: IT Park, Bhopal

Experience Required: 1+ Year

Wenodo is looking for a dedicated and solution-oriented IT Support Executive to join our team. If you have a passion for solving technical issues, supporting users, and ensuring smooth IT operations, this opportunity is for you!

Key Responsibilities:

• Customer Interaction: Respond promptly and professionally to customer inquiries via phone, email, and chat.
• Issue Resolution: Diagnose and resolve customer issues, ensuring timely solutions to enhance customer satisfaction.
• Product Knowledge: Maintain a thorough understanding of the company's products or services to provide accurate information and support to customers.
• Documentation: Accurately document customer interactions, issues, and resolutions in the ticketing tool.
• Escalation: Identify and escalate complex issues to appropriate internal teams when necessary.
• Feedback: Gather customer feedback and provide insights to improve products, services, and customer support processes.
• Team Collaboration: Work closely with other departments, such as Development and other support team, to ensure a cohesive approach to customer service.

Qualifications:

• Experience: Minimum of 1 year of experience in customer support or a related role.
• Technical Skills: Proficiency in using ticketing tool and Microsoft Office Suite. Familiarity with support processes is advantageous.
• Communication Skills: Excellent verbal and written communication skills, with the ability to convey information clearly and effectively.
• Problem-Solving: Strong analytical and problem-solving abilities to address customer issues efficiently.
• Interpersonal Skills: Ability to build and maintain positive relationships with customers and team members.
• Time Management: Effective time management skills, with the ability to handle multiple tasks simultaneously.

Work Location: In person

• Expected Salary bands

  3 - 5years - upto 8lpa
  5 - 7years - upto 11lpa
  7 - 9years - upto 14lpa
  9 - 12 years - upto 16lpa

• Minimum 2 years of hands on experience in Automation testing
  
  

• Experience with either or more of these tools

  Selenium-Web driver, Selenium Grid, Selenium Page Object Model, Page Factory concept
  JS based automation tools like Webdriver.io, Protractor, Cypress, Jasmine, Karate, etc.
  API automation tools like Karate, SoapUI, Postman, RestAssured, etc.
  Mobile automation tools like Appium, Calaba.sh, SauceLabs, BrowserStack, etc.
  Commercial tools like UFT, Ranorex, TestComplete, etc.

• Must have hands on experience in using either or more of

  Programming/Scripting languages: Java, C#, Python, JavaScripting
  Reporting frameworks: ReportPortal.io, ExtentReports, TestNG, Allure Reports, etc.

• Must be aware of effective use of one or more of

  execution tools like TestNG, NUnit, Junit, MBUnit, MSTest
  source control management tools like git, TFS, Bitbucket, Azure Repos, etc.
  build tools like Maven, Ant, Graddle, MS Build, circleCI, Azure Pipeline, etc.
  continuous integration tools like Jenkins, Bamboo, TeamCity, Dockers, etc.

• Must have experience of designing and implementing test frameworks like Data driven, Keyword driven or Hybrid.

• Should be able to write basic DDL, DML command using any database like Oracle, MySQL, MS SQL, PostGreSQL, etc.

• Good to have experience in automating different layers (Front end, backend, web-services/API) of application using different automation approach.

• Good to have exposure to various
  test methodologies like BDD, TDD, ATDD will be a plus
  test management tools like AzureTestPlans, Zephyr, Xray, Jira, etc.

• The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
• Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
• Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
• Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
• Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
• Conducting thorough testing of new features within the test environment for a better understanding of the product.
• Provide status updates and conduct periodic meetings to keep clients up to date.
• Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
• Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
• Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
• Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
• Strong problem-solving skills, with a keen attention to detail in issue resolution.
• Customer-focused mindset, ensuring a positive and supportive experience for users.
• Technical aptitude and the ability to understand and explain complex product features.
• Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
• Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
• Ability to work collaboratively in a team environment and adapt to evolving product requirements.
• Eagerness to learn about the product and its capabilities.
• Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.

3 to 7 years of Overall testing experience.

 Test Automation Experience with the tool Selenium or Katalon.

 Should have experience in Test Automation Framework like TestNG and Cucumber

Framework.

 Able to manage test activities in medium to large projects.

 Demonstrates appropriate interpersonal skills required to establish effective working

relationships with clients and/or business partners.

 Should be familiar with the Software Testing tools, techniques and market trends.

 Should review user and functional requirements and provide feedback; they will

Informally test early versions of functionality and develop increasingly complete test

scripts and traceability.

 Participate in test execution and monitor the progress of execution.

 Proactively engage with all team members including developers, business users and

business analysts.

 Writes, reviews and executes formal test scripts including setup and data

requirements, procedures and expected results

 Able to provide direct input to project estimates and documentation (Project Plan

document, URS, FRS, Design docs)

 Reviews project requirements, plans and prototypes and providing input.

 Agile/ Scrum experience.

 Katalon Tool knowledge is preferable.

 Clinical domain knowledge is preferable.

Job Responsibilities

• Generating sales from direct & indirect channels. (Online & Offline)
• Responsible for closing potential leads to achieving defined targets.
• Monitoring the market and competitor products and activities and providing detailed sales forecasting.
• Effectively managing inventory for properties across various channels.
• Reviewing customer activity, anticipating customer needs, and improving customer satisfaction/experience.
• Establishing and maintaining key customer relationships.
• Create promotional plans and strategies to develop sales plans and achieve defined sales goals.
• Ensure guests will have a pleasant stay experience by assisting during the stay.

Required Skills

• A user-centric approach to drive higher satisfaction among guests, and owners.
• Ability to execute and drive efficiency through continuous process improvement.
• Strong Interpersonal skills with the ability to collaborate and manage.
• Strong in advanced excel, google sheet management.
• Ability to deliver results under pressure and within the deadline.
• Strongly inclined to do high-quality and impactful work in a dynamic environment.

      Qualification & Experience

• Bachelor/Master’s degree in engineering, business administration, or related field with a minimum of 2 years of work experience in sales required.

     Travel Required

• Up to 50% of the time is to be spent in the region for a better understanding of the local market and to be more responsive to our stakeholders.

We at TechUnity Inc, is looking for a .Net developer to build software using languages and technologies of the .NET framework. Your goal will be to work with internal teams to design, develop and maintain software.

Responsibilities

• Participate in requirements analysis
• Collaborate with internal teams to produce software design and architecture
• Write clean, scalable code using .NET programming languages
• Test and deploy applications and systems
• Revise, update, re factor and debug code
• Improve existing software
• Develop documentation throughout the software development life cycle (SDLC)
• Serve as an expert on applications and provide technical support

Requirements and skills

• Proven experience as a .NET Developer with MVC knowledge
• Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))   Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic . NET) and HTML5/CSS3
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Excellent troubleshooting and communication skills
• Attention to detail
• BSc/BEin Computer Science, Engineering or a related field
• The candidate should be from the Coimbatore location
• The candidate must have a two-wheeler
• Willing to work US timings ie 02:00 PM to 11:00 PM IST