Telecaller Executive

Microsoft Technical Consultant 

Company Name

Savex Technologies Pvt. Ltd.

Mode of Working

Work Form Office

Days of Working

6 days a week(1st and 2nd Saturday is off; remaining Saturdays are Half day working)

Responsibilities

Objective:

• Skilled Technical Consultant with expertise in presales, delivery, and support of Microsoft solutions such as Intune, Azure, and related technologies.
• This role involves assisting with solution design, deployment, migration, and post-implementation support while working closely with customers and internal teams.

Presales

✓ Collaborate with the sales team to understand customer requirements and design tailored technical solutions for Microsoft products like M365, Intune, Azure as well as other products like Okta, Zoho, Kaspersky, and Freshworks

✓ Prepare and deliver technical presentations, demonstrations, and proof-of-concept sessions for M365, O365, Azure,Okta,Zoho,Kaspersky and Freshworks

✓ Assist in creating technical proposals, scope documents, and cost estimations for Microsoft and associated third-party products.

✓ Act as a technical advisor to clients, addressing concerns and questions during the presales phase.

 Delivery

✓ Manage and execute the deployment of M365, O365, , Azure solutions,Okta,Zoho,Kaspersky and Freshworks including tenant\Product setup, configuration, and optimization.

✓ Plan and perform migrations such as O365 to O365 or Azure migrations with minimal downtime.

✓ Customize and integrate Microsoft tools to align with business requirements.

✓ Coordinate with cross-functional teams to ensure timely and successful project delivery.

Support

✓ Provide Level 2 support for Microsoft solutions as well as for Okta,Zoho,Kaspersky and Freshworks, resolving escalated issues for those products and other integrated systems.

✓ Troubleshoot and resolve technical problems in a timely manner, escalating to L3 or vendor support when necessary.

✓ Monitor and manage security solutions (e.g., Kaspersky), ensuring compliance with organizational policies.

✓ Support and maintain ITSM tools (Zoho Ticketing, Freshworks), ensuring effective tracking and resolution of client issues.

Technical Skills

✓ Expertise in M365 and O365 suite: Exchange Online, SharePoint, Teams, OneDrive, AD and other Microsoft Services.

✓ Strong knowledge of Azure services: Virtual Machines, Storage, Identity Management, AD Connec & other Azure Services.

Migrations:

✓ Hands-on experience with O365 tenant-to-tenant migrations & other e-mails services to O365 migration.

✓ Proficiency in Azure migrations, including lift-and-shift or modernization approaches.

Skills Needed

Qualification: 

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3+ years of relevant experience in technical consulting, particularly with Microsoft and ITSM tools.
• Certifications in Microsoft products (e.g., M365, Azure Fundamentals, Azure Administrator) is must.
• Strong problem-solving skills and the ability to work independently or as part of a team.
• Excellent verbal and written communication skills.

Other

• Willingness to travel occasionally for onsite client engagements.
• Ability to work under pressure and meet tight deadlines.
• Strong organizational skills with attention to detail.

Interview process

1st Virtual Round

2nd Face to Face Round

Make outbound sales calls to prospective customers from provided leads and databases.

 Promote financial products such as personal loans, business loans, insurance and investment solutions.

 Explain product details, benefits, interests rates, and eligibility criteria  Identify customer requirements and suggest appropriate financial solutions.

 Follow up with the leads and maintain a strong conversion pipeline.  Achieve assigned sales targets and KPI’S on a daily and monthly basis.

Greeting...!!!

Are you looking for an Immediate job offer?

Job Title: SAP Consultant / Sr. Consultant - Basis

Location: Baner, Pune (WFO)

Experience: 6+ years

Must Have: Implementation and Support project exp

***Only Immediate or serving notice will consider**

Key Responsibilities:

• Implement and support SAP Basis/ALM solutions
• Provide technical expertise in a customer-facing role
• Analyze complex requirements and provide system solutions
• Design, customize, configure, and test SAP systems
• Act as a liaison between client stakeholders and the technical team
• Perform performance monitoring, tuning, and problem resolution
• Assist in SAP upgrades, system refresh, and system copy activities
• Manage SAP parameter changes, operation modes, and logon groups
• Administer SAP databases (HANA, MSSQL, DB2, Oracle)
• Handle incident, problem, and change management processes
• Provide ad-hoc training and user support as needed
• Mentor junior team members and document processes and solutions

Required Knowledge/Skills:

• 6-8 years of experience as a Basis consultant handling ECC/S4HANA on Linux and Windows
• Experience with mid-sized SAP upgrades and system refresh/copy
• Knowledge of AS JAVA Stack and SAP Fiori
• HANA installation and administration experience
• Proficiency in add-on and support pack application and troubleshooting
• TMS administration, configuration, and troubleshooting
• SAP role-based authorization knowledge
• Spool administration and troubleshooting printer issues
• Ability to work in shifts and handle high-priority issues
• Strong understanding of incident, problem, and change management processes

Qualifications:

• Degree or similar qualification
• SAP certification preferred

Interested candidates, please send your resume and cover letter to [contact email] with the subject line "SAP Consultant / Sr. Consultant - Basis Application."

Regards,

Dimple Pal | Talent Acquisition - Executive

Linkedin - www.linkedin.com/in/dimple-pal-218b94147

Main tasks

• Supervision of the CI/CD process for the automated builds and deployments of web services and web applications as well as desktop tool in the cloud and container environment
• Responsibility of the operations part of a DevOps organization especially for development at LS telcom in the environment of container technology and orchestration, e.g. with Kubernetes
• Installation, operation and monitoring of web applications in cloud data centers for the purpose of development of the test as well as for the operation of an own productive cloud as LS service
• Implementation of installations of the LS system solution especially in the container context
• Introduction, maintenance and improvement of installation solutions for LS development in the desktop and server environment as well as in the cloud and with on-premise Kubernetes
• Maintenance of the system installation documentation and implementation of trainings

Execution of internal software tests and support of involved teams and stakeholders

• Hands on Experience with Azure DevOps.

Qualification profile

• Bachelor’s or master’s degree in communications engineering, electrical engineering, physics or comparable qualification
• Experience in software
• Installation and administration of Linux and Windows systems including network and firewalling aspects
• Experience with build and deployment automation with tools like Jenkins, Gradle, Argo or similar as well as system scripting (Bash, Power-Shell, etc.)
• Interest in operation and monitoring of applications in virtualized and containerized environments in cloud and on-premise
• Server environments, especially application, web-and database servers
• Knowledge in VMware/K3D/Rancer is an advantage
• Good spoken and written knowledge of English

Desired Candidate Profile

• Bachelor's degree in Literature, Journalism, Marketing, Communications, or similar stream
• Ideally a minimum of 2 years’ experience in Content Marketing
• A portfolio of published work
• Proven track record in a fast-paced environment gained either in-house or agency side
• Familiarity with all the content forms like blog, infographics, ppts, video, ebooks etc and market in relevant different forums
• Good knowledge of content and layout design tools such as Adobe InCopy and InDesign
• Good knowledge of various content platforms such as social media, blogs, and print media
• Excellent computer skills with MS Office and Google Suite
• Strong understanding of content practices to increase engagement of the content pieces
• Excellent written and verbal communication skills

• We are looking for a very Senior or Lead backend engineer with specialization in .NET technologies.
• This is an exciting opportunity to build a clean and modern framework for a customer-facing ecommerce product. You will be part of a product team in San Francisco, USA and Bengaluru, India.
• If you are passionate about building scalable services, you are well-versed with web technologies like MVC, you enjoy working with super smart people that you can learn from and contribute to their knowledge – this is the perfect position for you.
• You should have prior experience in leading engineering projects in an Agile environment, i.e. work with Product Managers to convert product specifications to technical specifications; design and code for complex features; ensure clean code is delivered by team.
• Our core application is used by 100,000+ paying customers, so there's lot of opportunity to make direct impact.

Requirements: ·

• 5+ years of experience in .NET and C#
• Expertise in developing services (SOAP-WCF and REST)
• Expertise in web development frameworks like ASP.NET MVC
• Good knowledge of database concepts and Microsoft SQL Server
• Solid foundation in computer science, with strong competencies in data structures, design patterns, concurrency, algorithms, and software design
• Experience working in any of the JavaScript frameworks like Ember.js, AngularJS or ReactJS is a bonus.
• Strong analytical and troubleshooting skills;
• Bachelors or Master’s degree in Computer Science (or equivalent).
• Note: Bangalore Office at WeWork-Bellandur.
• Salary will be on-par with best in Bangalore.

• Have architected /designed at least 2-3 systems/products of enterprise scale from scratch.
• Have banking and Financial service background and preferably worked in Mobile/Digital platform design and development. Payments /OLTP preferred.
• Should have experience of 20+ years with J2ee, REST, Microservice, API, Messaging, Encryption, security, NLP, ML background.
• Have 7+yrs of experience in Architecture field, designing and end to end not from consulting Architecture.
• Responsible for design, architecture, and delivery of a feature or component/product with the highest quality with high-level directions from architects
• Driving innovations in the platform constantly & remaining ahead of the curve
• Development and testing of features/functions delivered via applications and services.
• Prototype ideas quickly using cutting edge technologies.
• Collaborating with peers and Architects both within their team and across the organization to deliver end-to-end products & features
• Working with product managers using agile methodologies to deliver high quality solutions on time
• Provide functional, design, and code reviews in related areas of expertise with-in team and cross-team.
• Working with operations teams to ensure your applications and services are highly available and reliable
• Mentoring junior engineers in the team both in the technical as well as on the product side
• Define and devise processes, tools and methodologies to achieve excellence in software development, testing and deployment, and in the management of the Centre.
• Good experience in working with any of the programming languages like PHP, Python, Django, Golang, Java, C++
• Experience developing applications that use high volume of data along with experience building applications on top of RESTful APIs.
• Solid knowledge of JAVA, J2EE, data stream, processing, big data etc.
• Comfortable with writing unit tests using JUnit
• Worked with Git and are comfortable with Merge/Rebase concepts.
• Worked with tools such as Eclipse, WebStorm, Ant, Maven, Jenkins, Sonar, JSLint, Grunt and App Servers such as Tomcat, Jboss.
• Solid knowledge of algorithms, design patterns, and componentization approaches.
• Experience and knowledge of open source software, frameworks and broader cutting-edge technologies.
• Experience in software design patterns, problem solving and troubleshooting skills.
• Ability to determine impact of architectural solutions and recommendations.
• Must have experience in justification of technology solutions to business leaders.
• Experience in refactoring existing codebase and in understanding existing implementations to decide to refactor or rewrite.
• Know how to identify Performance bottlenecks and use good coding patterns to avoid them in the first place.
• Have strong attention to detail.
• Ability to operate effectively both independently as well and within a team using Agile methodology.
• Proven problem-solving and interpersonal communication skills.
• Knowledge of payment domain will be an added advantage

Qualifications

• BE/BTech/ME/MTech in EE/CS or an equivalent qualification.
• 20+yrs of Experience.
• Minimum 12+years of hands on Java programming experience.