Manager (Client Services) - IT/Software

Review Criteria

• Strong Design / Tech / Marketing Project Manager Profiles (Design is preferred)
• 5+ years of experience in project management, handled design / Tech / marketing projects (Design Project is preferred, If Tech Projects, look for some design aspects in the project)
• 3+ YOE in Client Management role dealing with founders, CMOs, VCs and Government
• Must have expertise in taking project briefs, scope/proposal creation and execution
• Must have experience in drafting project scope, budgets and timelines
• Must have experience in Team Management, managing timeline and work allocation
• Mandatory (Company) - Design studio, Design agencies, Web Development Agencies, Marketing studio or agencies, Advertising agencies or studios
• Design Project is preferred. If Tech Projects, look for some design aspects in the project.

Job Specific Criteria

• CV Attachment is mandatory
• Portfolio is mandatory
• How many member team have you lead?
• Have you worked with designers?
• How many years of client handling experience you have in last 2 years?

Role & Responsibilities

The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.

JOB DESCRIPTION-

Your job will entail the following broad deliverables:

• Project management
• Business Development
• Support services

You will work under and report directly to the Business Manager at Company

Project Management-

• Schedule and manage the project with the client team regularly.
• Gather creative briefs from the client and supervise as well as oversee their execution by the design team.
• Deliver project through strategy and design team assigned to the project.
• Managing project planning to completion and client communication for a wide variety of projects - both simple and complex and large and small - independently or as part of a team.
• Participate and assist the team in creating presentations
• Coordinate between all teams to work seamlessly
• Bring a fresh point of view to our client’s challenges and ensure the brand image is always ahead of the curve in terms of knowledge, expertise and insight
• Participate and contribute towards Strategy and concept directions and creativity to meet the end goal of a successful project delivered in time at high Company standards.
• Create weekly reports with your Business manager to the CEO of Company.
• Gather project status, develop mitigation strategy and hold weekly meetings with the team with the Business manager.
• With high client satisfaction and good relationship management, increase scope and billing or acquire additional projects.
• Ensure billing and payment cycles are maintained as per schedule. Work closely with the Accounts Department to deliver the same.

Business Development-

• Marketing: A large part of Business Development at Company happens through marketing. This function will require you to strategize on how to market Company Design to get the maximum impact. Besides overall strategy, the task will involve making a quarter-wise calendar programme, breaking it down into how each vertical at Company gets promoted to designing the communication and delivering it across various channels.
• Solicitation of new businesses: with the business manager. Being a key driver behind the process of winning new work, creating opportunities and organising and making pitch meetings. This would broadly involve handling new business communication, creating opportunities, designing and creating strategy of approach, planning bespoke proposal and process making, and sales initiatives for different verticals of Company.
• Client acquisition: This will involve interacting with a client prospect, understanding the brief or requirement, business development with strategy pitches, creating a scope of work and timesheet and creating a detailed proposal. Interact with client prospects and bag the project.
• Newsletter: The task will also involve strategizing the newsletter structure, and planning and delivering the same on a monthly basis.
• Company Design website: Coordinate and manage content
• Awards: Shortlist relevant national and international awards Company Design should participate in, prepare budgets, design, and deliver the entries.
• Anthony Brand: Promote Anthony as a brand ambassador and principal of Company. Create a strategy and plan in fructifying the same. This will include, Jury members, Talks, Lectures, workshops, etc.
• For the work above, you will work along with the Business Manager. Also, report to her for planning, progress reporting and delivery. You will also work with the Company strategy, content and design team to deliver various aspects required. You will assist the Business Manager in creating formal weekly reports to the CEO of Company.

Support Services-

• Support HR: As part of your involvement with teams and clients, you will be called upon to conduct interviews and coordinate on induction-related support and manage programmes around it.
• Support Administration as and when required in context to projects, facilitating teams, organising transport/tickets, and meeting clients.
• Company from time to time organises FORUM and mini-conferences at the studio or online. You will need to organise and manage such events along with the Business Manager with support from the rest of the team.

Ideal Candidate

• Strong human relations skills
• Strong business acumen in project planning and management
• Bachelor's Degree or equivalent experience + post-graduation/master's degree is a plus
• Strong verbal, written, and organizational skills
• Minimum 6-8 years of Project management experience in similar organizations/similar fields
• Should have managed 4-5 designers directly under them, reporting to them.
• Client-facing experience for design and creative projects is essential, with the ability to take creative briefs from clients and manage delivery with designers.
• Should have worked in design studios or agencies managing design projects.

As a Social Media Manager at Digeesell, you’ll get to work with our marketing team to help develop brand awareness about our company through social media. More specifically, you’ll get to:

• write long- and short-form social media messages that attract new users and engage current users
• use data to analyze what’s working, what’s not, and reinforce or refocus key messages accordingly
• wear many hats as you work with multiple teams to develop strategy, work with designers, write copy, manage social communities, and analyze data
• help convert brand fans into loyal customers with engaging, responsive, responsible, surprising, and captivating social media interactions
• design and monitor business performance goals to drive brand awareness
• observe and analyze market and competitor trends
• monitor the quality and integrity of products and services, and respond as needed to ensure brand alignment.
• Strategize media plans for different platforms.

Your qualification

• 2+ years of experience in the social media specialist role.
• Excellent communication Skills
• MBA in Marketing or similar background
• Good Presentation skills
• Excellent knowledge of variety of media/social media platforms

Job location: Udyog Vihar, Sector 18, Gurugram, Haryana

Job responsibilities: 

• Manage all accounting transactions
• Prepare budget forecasts
• Publish financial statements in time
• Handle monthly, quarterly, and annual closings
• Reconcile accounts payable and receivable
• Ensure timely bank payments
• Compute taxes and prepare tax returns
• Manage balance sheets and profit/loss statements
• Report on the company’s financial health and liquidity
• Audit financial transactions and documents
• Reinforce financial data confidentiality and conduct database backups when necessary
• Comply with financial policies and regulations

Job Summary

Develop plans and strategies for developing business and achieving the company’s sales goals

Create a culture of success and ongoing business and goal achievement – possibly more important than the first item on this list

Proven track record of success building security business in any or all of Security Consulting, Managed Security Services, Vendor - Security Softwar

Classically Sales trained, Well networked locally across - end users, partners and industry bodies / associations

Challenger mentality

Experience Level : 10 + Yrs