
Our client is an integrated workforce management software platform offering intelligent automation for daily work orders management, Housekeeping activities, facility maintenance, scheduling & labour management, and time & attendance purpose built for the hospitality market and other dynamic scheduling environment.
We support hotels, restaurants, casinos, and more with our innovative web-based and mobile software suite. Some of the chains they work with include Hilton, Rosewood, Shangri La, Accor, IHG, Hoxton, Corinthia, Oetker Collection etc. They are a small but growing team, and you'll have opportunities to express yourself and make meaningful contributions to our products and the company.
About the job -
Maximise customer satisfaction through delivery of L1 and L2 support.
What will you do?
• A thorough understanding of the strategic vision for the service desk and the ability to set the long-term direction of the team
• Manage the day-to-day operations of the team comprising of 18-20 members by overseeing a combination of planned activities, monitoring of operations, and handling escalations.
• Ensure compliance with client SLAs.
• Build and lead a cohesive and high performing team.
• Work across various teams (Partner Success, Product Management, Infrastructure etc.) to resolve issues and concerns for end-users in a timely and effective manner
• Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.
• Establish best practices through the entire technical support process
• Ownership of the Service Desk process and continuous improvement
• Monitor NPS and other user satisfaction metrics.
We are looking for -
• B. Tech or equivalent degree in computer science.
• ITIL 4 Certified
• Total experience of 10+ years with at least 3 years leading a team serving customers globally.
• Industry experience of working in similar IT services/product companies with. B2B experience preferred.
• Strong time management and organizational skills, detail-oriented and takes initiative to tackle challenges
• Committed to working collaboratively with highly diverse teams, and many different types of people

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AccioJob is conducting a Walk-In Hiring Drive with B2B Knowledge Services for the position of MERN Developer.
To apply, register and select your slot here: https://go.acciojob.com/qW3cey
Required Skills: JavaScript, React JS, Node JS, MongoDB
Eligibility:
- Degree: BTech./BE
- Branch: All
- Graduation Year: 2026 (2026 graduates should have NOC from college)
Work Details:
- Work Location: Gurugram (Hybrid)
- Internship stipend: 30K
- Internship duration: 6 months
- CTC: 8 LPA to 10 LPA
Evaluation Process:
Round 1: Offline Assessment in Noida, Greater Noida, Delhi
Further Rounds (for shortlisted candidates only):
- Profile & Background Screening Round
- Technical Interview Round 1
- Technical Interview Round 2
Important Note: Bring your laptop & earphones for the test.
Register here: https://go.acciojob.com/qW3cey
Role : Lead – Influencer Marketing
Overview of job -
Our client is the world’s largest media investment company and is a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are looking to hire a Partner – Influencer Marketing to join us. In this role, you will be leading the advocacy narrative for the largest FMCG organization in India. An individual with expertise in digital marketing/planning, an entrepreneurial mindset and a knack for influencer marketing are key areas of strength that will be expected of the right candidate. Ready to build the influencer marketing ecosystem for working with a team of 15+ young minds specializing in the space of digital & influencer marketing. The role entails managing and building the influencer scope for more than 50 brands.
The 5 key pillars of the job -
A) Liaison with the global team and local to maintain and further develop a strategic narrative on influencer marketing
B) Blur lines between digital planning and influencer planning to drive effectiveness
C) Develop and deliver creative - first of its kind advocacy solutions for brands
D) Create a measurable framework on influencer marketing. E) Understanding of social media, digital marketing and content marketing ecosystem will be important elements to this role.
We are currently looking for a 10+ years’ experience individual, based out of Mumbai to join us.
Minimum qualifications:
• Graduate – Mandatory, Post graduate – Preferred
• Minimum 10+ years’ experience with 4+ years of experience in digital marketing/digital planning/performance marketing
• Should have previously managed a team
• Experience in influencer marketing, Social media, and ecommerce
Join a fast-growing health supplement startup as a Customer Experience Executive! We’re seeking a passionate professional to enhance customer satisfaction and drive sales.
Job Responsibilities:
✅ Make outbound calls for feedback, upselling & cross-selling
✅ Address customer queries & grievances professionally
✅ Build strong customer relationships and ensure retention
✅ Maintain accurate records of interactions & sales
✅ Collaborate with teams for seamless customer experience
Work from Gurgaon Office.

We are currently looking for a detail-oriented Test Engineer to join our team. The ideal candidate should have expertise in manual testing, along with a basic understanding of Selenium automation testing and Python.
🌏 Job Location: On-Site
What You Will Be Doing
- Perform manual testing on software applications to ensure quality and performance standards are met.
- Create, maintain, and improve test frameworks to ensure comprehensive test coverage.
- Work together with Developers, Product Managers, and other stakeholders to identify and resolve software issues.
- Assist in Test Automation efforts using Selenium and Python scripts.
- Develop end-to-end testing strategies and prepare test plans through the use of quality processes and methodologies.
- Writing and executing test plans for Functional, Regression, Integration, end-to-end performance and user acceptance testing.
- Create comprehensive documentation and communicate extensively with cross-functional teams to deliver a high-quality product.
- Recommend improvements in software to enhance user experience.
- Works together with the team to enhance and improve quality of the Web and Mobile apps.
What You’ll Need
- Min. 3 months of experience as a Test Engineer.
- Good debugging skills and troubleshooting.
- Experience in Manual Testing, Selenium (Basic), Python (Basic).
- Excellent communication and collaboration skills.
- Experience in Functional, Regression, Integration, Performance Testing.
- Strong analytical and problem-solving skills.
- Excellent communication and teamwork abilities.
- Understanding the Software Development Life Cycle (SDLC), Testing concepts and methodologies.
Benefits
- Competitive salary and performance-based Incentives.
- Working closely with the leadership & an opportunity for an accelerated career growth.
- Opportunities for professional development and career growth.
- Collaborative and dynamic work environment.
- Access to company-sponsored training and resources.
You will play a crucial role in INCREFF’s growth journey by making our products more scalable
and by designing and developing APIs to interact with the world's best E-commerce portals.
Responsibilities:
● Responsible for developing custom integrations with big fashion and lifestyle brands
● Responsible for interacting with customers’ technical teams and will be designing
customer-specific solutions
● Responsible for solving critical technical issues which would hamper customers
operations
● Responsible for regular engagement with Customers technical team
● Responsible for designing and developing new product features
● Gaining a deep understanding of the e-commerce and fashion industry by solving very
complex problems through cutting-edge applications.
● Responsible for creating public API documentation
Requirements/Qualifications:
● 1-3 years experience in Java programming
● 1+ year of experience in Spring, Hibernate, SQL, REST
● Excellent programming and problem-solving skills
● Excellent written and verbal communication
● Process-oriented and well organized
● E-Commerce domain is a plus
● Engineering degree in Computer Science, IT, ECE
Company Summary/Why Work for Us
Click here to know more about INCREFF
Also, co-existence interface between Oracle apps HRMS and Fusion HCM.
Oracle Apps HRMS R12 and Oracle Fusion HCM Cloud.
:Oracle global human resources cloud 2021 implementations essentials. Payroll and Compensation Module.
- Proven experience in Mobile application development using flutter
- Design and Build sophisticated and highly scalable apps using Flutter
- Build custom packages in Flutter using the functionalities and APIs already available in native Android and IOS.
- Use of Model-View-Controller ( MVC) and Model-View-ViewModel-Controller (MVVM) as it relates to designing, developing architecture, and developing maintainable, testable, and functional software that meets product requirements.
- Resolve any problems existing in the system and suggest and add new features in the complete system
- Must have Flutter knowledge to build cross-platform mobile apps for Android, IOS, and Web apps. This should include making responsive UIs to efficiently query data and also manage states in an optimized manner.
- Must have knowledge of version controlling
Talent Sourcer
Location: Pune, India
Type of Employee: Contractual
Druva delivers data protection and management for the cloud era. Druva Cloud Platform is built on AWS and offered as-a-Service; delivering globally accessible, infinitely scalable and completely autonomous enterprise data resiliency. Customers drive down costs by up to 50 percent by freeing themselves from the burden of unnecessary hardware, capacity planning, and software management. Druva’s patented cloud architecture transforms backup data into an asset, making it more open and accessible so customers can streamline governance, improve cyber resiliency, and gain critical insights to uncover opportunities and expedite decision making.
Druva has raised over $350m in venture capital, is trusted by over 4,000 global organizations and protects over 200 PB of data.
Summary:
Druva is seeking a highly motivated and energetic Talent Sourcer. The ideal candidate will be responsible for identifying and recruiting candidates with technical and specialized skills to fill current or future vacancies. You would primarily interact with potential candidates personally or online, and schedule interviews with Recruiters and Hiring Managers. You would also maintain candidate databases and our Applicant Tracking System (ATS).
As an individual contributor, you would be responsible for
- Work closely with recruiters to gain a deep understanding of requirements for open roles, the function and how it fits into the organization
- Strategize different ways to build talent pipelines and execute research
- Driving hiring for niche functions including product, technology to support fast-paced business growth
- Find high-quality passive candidates through the use of Boolean, LinkedIn, and alternative search techniques
Qualifications/Requirements/We’re Looking For Someone With
- Up to 5 years of experience working with and building sourcing strategies with Recruiters and hiring managers.
- Someone with a strong understanding of technology and sourcing would be an ideal fit
- Experience with social-media hiring (Linkedin, Twitter, FB, etc.), technology-focused forums (GitHub, StackOverflow, etc.), and other sourcing channels
- Robust interpersonal skills with a strong track record of success
- Must have worked in a high-pressure environment that is driven by business priorities and stakeholder enabling scenarios
- Outstanding written and verbal communication skills

- 3-6 years of strong experience in C#, Asp.Net/MVC/Razor Pages, SQL, Javascript, Jquery/Angular JS and HTML
- Strong programming and web development expertise in ASP.Net
- Experienced in handling end to end modules/client delivery independently
- Should have managed junior team members
Desired Qualifications/Traits :
- Good business acumen and analytical / problem-solving abilities (including an eye for detail)
- Self-driven, persistent, action-oriented and goal-driven
- Integrity and professionalism in work



