Our client is an integrated workforce management software platform offering intelligent automation for daily work orders management, Housekeeping activities, facility maintenance, scheduling & labour management, and time & attendance purpose built for the hospitality market and other dynamic scheduling environment.
We support hotels, restaurants, casinos, and more with our innovative web-based and mobile software suite. Some of the chains they work with include Hilton, Rosewood, Shangri La, Accor, IHG, Hoxton, Corinthia, Oetker Collection etc. They are a small but growing team, and you'll have opportunities to express yourself and make meaningful contributions to our products and the company.
About the job -
Maximise customer satisfaction through delivery of L1 and L2 support.
What will you do?
• A thorough understanding of the strategic vision for the service desk and the ability to set the long-term direction of the team
• Manage the day-to-day operations of the team comprising of 18-20 members by overseeing a combination of planned activities, monitoring of operations, and handling escalations.
• Ensure compliance with client SLAs.
• Build and lead a cohesive and high performing team.
• Work across various teams (Partner Success, Product Management, Infrastructure etc.) to resolve issues and concerns for end-users in a timely and effective manner
• Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.
• Establish best practices through the entire technical support process
• Ownership of the Service Desk process and continuous improvement
• Monitor NPS and other user satisfaction metrics.
We are looking for -
• B. Tech or equivalent degree in computer science.
• ITIL 4 Certified
• Total experience of 10+ years with at least 3 years leading a team serving customers globally.
• Industry experience of working in similar IT services/product companies with. B2B experience preferred.
• Strong time management and organizational skills, detail-oriented and takes initiative to tackle challenges
• Committed to working collaboratively with highly diverse teams, and many different types of people
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Position: Manager - Business Development(B2b Saas, Erp, Manufacturing)
Industry: Fashion & Lifestyle Industry
Company Size: Startup / Small Enterprise
Experience Required: 5 - 7 years
Working Days: 5 days/week
Office Location: Delhi, Chennai
Key Skills: B2B sales, New Business Development, Business Development
REVIEW CRITERIA:
MANDATORY:
- Strong B2B Tech Sales profiles
- Must have a minimum 5+ YOE in B2B SaaS / Enterprise Tech sales, preferably in ERP, CAD, or Factory Automation tools.
- At least 3+ YOE selling ERP solutions or CAD Softwares.
- Proven track record in offline / field sales and experience in selling complex solutions.
- Proficient in CRM systems (HubSpot, Zoho, Salesforce, etc.) and lead generation tools (LinkedIn Sales Navigator, Apollo, ZoomInfo, etc.)
- Experience in B2B SaaS Product companies or IT/Tech Services companies.
- Total experience should not be more than 7 Years.
- Overall Expected CTC should not be more than 15L
PREFERRED:
- Prior exposure to the Manufacturing sector (highly preferred – Garment / Textile Manufacturing).
ROLE & RESPONSIBILITIES:
As Manager-Business Development, you will be responsible for business development in the India Market. Will be responsible for identifying new opportunities to expand markets and drive business growth while also enabling increased revenue from current accounts. Build and maintain strategic partnerships and nurture relationships with influencers and stakeholders.
RESPONSIBILITIES & DUTIES:
- Responsible for sales in the Indian market for our SaaS Product.
- Lead outbound and direct sales efforts by proactively engaging with potential clients, building strong relationships, and successfully closing deals. This is a field-intensive role that requires frequent client visits, lead generation, and hands-on market engagement to drive sales growth.
- Independently managing deal size of INR 50 L ARR in the past
- Coordinating with the Pre-sales team on getting Demos / POCs conducted.
- Proposal preparation, conducting commercial negotiations leading to closure and contracting.
- Collecting payments from customers and managing customer relationships.
- Strong communication skills with ability to sell and interact with CXO profiles of companies.
IDEAL CANDIDATE:
- Overall 5-7 years of experience in outbound and direct sales preferably in the garment industry.
- Minimum 4-5 years of experience in selling ERP solutions.
- Solid business development & acquisition experience
- Strong relationship and account management skills
- Proficient in using CRM tools and data analysis to drive sales performance
- Proactive and solutions-oriented with the ability to work independently
- Excellent interpersonal skills and ability to communicate with stakeholders at all levels - internally as well as externally
- Excellent communication, negotiation, and presentation skills
- Strong business acumen and ability to understand customer needs
Strong B2B Product Manager profiles
Mandatory (Experience 1) – Must have minimum 3+ years of hands-on Product Management experience in B2B SaaS
Mandatory (Experience 2) – Must have minimum 2 years of prior experience in Software Development or QA (Can be skipped if candidate has product management experience in PureTech company OR in same product line as Callhub)
Mandatory (Experience 3) – Proven track record of shipping successful products end-to-end, from ideation / conception to launch and post-launch iteration
Mandatory (Location) - Candidate must be from Bengaluru
Mandatory (Company) - B2B SaaS (Highly preference for CommunicationTech)
Mandatory (Note): This is an IC role
About us:
IndieFolio is rethinking the traditional creative agency model by allowing leading brands to assemble custom creative teams, delivering world-class quality. We connect top brands with India's finest creative talent in design, video, and content, leveraging advanced technology and industry expertise to streamline the process. Our curated network of professionals, combined with a data-driven approach, ensures exceptional results and unmatched efficiency. With a proven track record and a commitment to innovation, IndieFolio is transforming how businesses access and collaborate with top-tier creative talent. We are scaling our team and operations, seeking independent, responsible, and accountable individuals to join our dynamic team.
About the role:
As an Account Executive, you will work closely with the Key Account Manager to support client relationships, manage project execution, and ensure smooth day-to-day coordination across accounts. This role is ideal for someone who wants to learn how strong accounts are built and managed from the ground up. You will get exposure to large client accounts while also gradually taking responsibility for smaller projects and selected client interactions over time. If you are someone who enjoys working with people, solving problems, and learning by doing, this role will give you broad exposure and a strong foundation in account management.
Responsibilities:
- Account & Project Support: Support the Account Manager in managing ongoing client accounts and projects while helping drive smooth communication, timely follow-ups, and strong execution across teams and stakeholders.
- Client Coordination: Assist in building strong client relationships through timely communication, responsiveness, and attention to detail while supporting client calls, requirement gathering, follow-ups, and status updates across projects.
- Talent Coordination & Quality Support: Help identify and coordinate the right creative talent for different project needs while learning how talent is evaluated based on quality, fit, availability, and budget.
- Proposal Building, Pricing & Commercial Exposure: Assist in creating proposals, scopes, and project plans for client requirements while working closely with the team to understand how pricing decisions are made and how projects are scoped commercially.
- Reporting & Operations: Track project progress, maintain account updates, and help keep documentation organized across proposals, timelines, deliverables, and key account updates.
Requirements
- 1-2 years of experience in account management, client servicing, project coordination, operations, or a similar role.
- Strong communication and coordination skills.
- Highly organized, detail-oriented, and dependable.
- Eagerness to learn client management, project execution, pricing, and talent coordination.
- Ability to manage multiple tasks and work in a fast-paced environment.
- Ownership mindset with a willingness to take initiative.
Why Join Us?
- Work with Leading Brands: Get exposure to some of the biggest brands in India and learn how high-quality creative projects are managed at scale.
- Learn the Business Hands-On: Work closely with experienced account leaders and learn the fundamentals of client servicing, project management, pricing, proposals, and talent coordination.
- Grow with Responsibility: Start by supporting core account functions and gradually take on more responsibility as your confidence and capability grow.
- Vibrant & Collaborative Community: Connect with a passionate team of creative thinkers and innovators who share your dedication to excellence and making a difference.
- High-Trust Environment: Be part of a team that values initiative, accountability, and strong execution.
- Remote-First Flexibility: Work in a setup that gives you autonomy while staying closely connected to a collaborative team.
30–60–90 Day Plan
First 30 Days – Understand the Business
- Learn IndieFolio’s business model, services, clients, and internal workflows.
- Understand how projects are scoped, talent is selected, and accounts are managed.
- Get familiar with tools, reporting formats, and communication processes.
Days 31–60 – Shadow & Support Closely
- Work closely with the Account Manager across active projects and client accounts.
- Start contributing to client coordination, follow-ups, proposals, and internal execution.
- Build context on pricing, talent decisions, and project workflows through day-to-day exposure.
Days 61–90 – Start Implementing on Smaller Pieces
- Begin taking ownership of smaller tasks and project components with guidance.
- Support selected client interactions, project coordination, and execution responsibilities more independently.
- Show strong reliability, responsiveness, and judgment in day-to-day account support
Docker
Kubernetes
Amazon Web Services (AWS)Skills We Require:- Dev Ops, AWS Admin, terraform, Infrastructure as a Code
SUMMARY:-
- Implement integrations requested by customers
- Deploy updates and fixes
- Provide Level 2 technical support
- Build tools to reduce occurrences of errors and improve customer experience
- Develop software to integrate with internal back-end systems
- Perform root cause analysis for production errors
- Investigate and resolve technical issues
- Develop scripts to automate visualization
- Design procedures for system troubleshooting and maintenance
Have good hands on experience on Dev Ops, AWS Admin, terraform, Infrastructure as a Code
Have knowledge on EC2, Lambda, S3, ELB, VPC, IAM, Cloud Watch, Centos, Server Hardening
Ability to understand business requirements and translate them into technical requirements
A knack for benchmarking and optimizationPlease find the detailed JD as mentioned below.
Title: QA automation
Looking for Fintech domain experience
Working Hours: 8:30 AM to 5:30 PM (Central European time zone) i.e 1 PM to 10 PM IST
Job Location: Gurgaon
Experience: 6+ years
Notice Period: 0-15days
Qualification: B.Tech, BE / M.Tech or any equivalent
Job description:
We are looking for a Test Automation Engineer to join our team in Gurgaon, India. In this
role, you will be responsible for building and extending test frameworks for API testing,
creating test plans and managing automated test suites. We are seeking candidates with
expertise in Java or C# and a background in test automation.
Basic Qualifications:
● Minimum of 6 years of experience in Java and/or C# programming languages with a
focus on test automation
● Strong development background on large collaborative projects
● Proven coding skills in C# and/or Java are essential
● Experience with test automation tools such as Junit, Cucumber, Cypress, and
Selenium
● Ability to achieve a code coverage of over 90% through automation
● Experience in performance engineering using tools like Jmeter is a plus
● Prior experience in the Finance Domain is preferred
Technologies Involved:
● SQL Server database and some work in Oracle
● DotNet and some work in DotNet Core
● VB.net and C#
Support tools: Cypress, ADO (including Git), Java version 8 (including JSP), C#, Junit,
Cucumber, Selenium, and .Net (vb.net)
Adobe IllustratorArtium Academy is India’s leading online music education platform that makes learning fun yet result-oriented using modern performance-driven methods, and accessible to people of all ages. Artium offers 1:1 personalized music learning to Indians across the globe, across both Vocals and Instruments. Artium is building the gold standard for music education, with the performance-based music curriculum designed and certified by music maestros such as Sonu Nigam, Shubha Mudgal, K S Chitra, Aruna Sairam, Ananth Vaidyanathan, Luis Banks, Raju Singh etc. We are backed by leading Venture Capitalists like Chiratae, and Anicut Capital and esteemed angels like Varun Alagh, Co-founder & CEO, Mamaearth, Mohit Gupta, Co-founder, and Zomato, to name a few.
What impact can you make…
We are looking for a Visual Designer who will work on Online and Offline marketing projects, all aimed at supporting marketing campaigns and offering users compelling and engaging visual experiences across touch points. You'll craft elegant visual solutions to solve abstract problems and work with marketing, content and product teams.
You may be a good candidate for this role if…
• You have 2+ years’ experience working on visual or graphic design projects for a consumer brand, in a fast paced high growth environment. You have a strong portfolio of work to showcase.
• You design creatives that are innovative and eye-catching, but at the same time, in line with the brand personality and visual guidelines.
• You are adept at designing marketing and promotional materials including digital ad creatives, emailers, social media creatives, newsletters, banners, posters and illustrations maintaining high productivity, quality standards and meeting turnaround time targets.
• You have an understanding of the basic principles of visual design and proficiency in Adobe creative suite (Photoshop & Illustrator). You will have an added advantage if you are comfortable with Canva and InDesign.
• You exhibit an ability to follow creative lead as expected, and also contribute to push the creative envelope in a constructive, memorable way with the customer in mind.
• You are a continuous learner, creative, analytical and comfortable coordinating with stakeholders working on the same projects.
What you get to work with…
• A diverse team with decades of experience in running music businesses and building digital-first products, both as entrepreneurs and operators. The leadership team comes from world-class companies like American Express, KKR, Amazon, Honeywell, Universal Music and OpenText to name a few.
• Opportunity to board a rocketship that is redefining the Indian music curriculum. We are building the gold standard of music education.
• A uniquely awesome team culture that rewards creative problem-solving, decision making, and experimentation.
• Opportunity to be a part of Artium’s 1 to many journey and build the Social and Content marketing functions ground up.
What We Offer You
• Hike on your Current CTC + Performance-Based Stock Options
• Become a part of the Pilot Batch and cherish the opportunity of witnessing and even contributing to the setting up of the systems & processes.
• Make consistent, significant opportunistic contributions, and be privileged to grow with the company at a rampant speed
• With a flat hierarchy, enjoy the liberty of working directly under the guidance of stellar leaders.
Vue.js
Javascript
Angular (2+)
React.js
AngularJS (1.x)We are looking for an expert JavaScript developer who is highly skilled with Vue.js. Your primary focus will be developing user-facing web applications and components. You- ll implement them with the Vue.js framework, following generally accepted practices and workflows. You will ensure that you produce robust, secure, modular, and maintainable code. You will coordinate with other team members, including back-end developers and UX/UI designers
Responsibilities and Duties :
- Developing user-facing applications using Vue.js
- Building modular and reusable components and libraries
- Optimizing your application for performance
- Implementing automated testing integrated into development and maintenance workflows
- Staying up-to-date with all recent developments in the JavaScript and Vue.js space
- Keeping an eye on security updates and issues found with Vue.js and all project dependencies
- Proposing any upgrades and updates necessary for keeping up with modern security and development best practices
Qualifications and Skills :
- Highly proficient with the JavaScript language and Vue.js framework
- Familiarity with the Vue.js ecosystem, including Vue CLI, Vuex, Vue Router, and Nuxt.js
- Good understanding of HTML5 and CSS3
- Understanding of server-side rendering and its benefits and use cases
- Knowledge of functional programming and object-oriented programming paradigms
- Ability to write efficient, secure, well-documented, and clean JavaScript code
- Experience with both consuming and designing RESTful APIs
Javascript
PHP- Develop and manage e-commerce websites, web applications & web sites.
- Analyze, design, code, debug, test, document & deploy applications.
- Participate in project & deployment planning.
- Must be a self-starter & be able to work with minimum supervision
- Exp. In modules/extensions development/customization.
- Exp. In Theme integration/customization.
- Exp. In API creation/integration.
- Exp. In Migration from Magento1 to Magento2
- Extensive experience of PHP and MySQL.
- Exposure on Magento 2, CMS and JavaScript frameworks such as jQuery.
- Demonstrable knowledge of XML, XHTML, CSS, Modules i.e. API integration,
- Payment Gateways, XML with a focus on standards.
- Demonstrable source control experience
- Two or more published websites in E-Commerce
PHPJavascript
jQueryRoles & Responsibilities:-
Coding and Development. The desired candidate will be responsible for developing next-generation web applications & software products
Analyzing requirements, problems and solving them with the best solution.
Producing high-quality code without much supervision and on-time delivery.
A high degree of passion for developing the ability to rapidly learn and apply new technologies to meet business goals is crucial.
Proficiency in design patterns.
Extensive experience with writing code accessing and manipulating the databases.
Must have worked on Web Services, E-commerce, CRM, e-learning products, etc
Interacting & working with the design team to match code with design layout.
Working in a cross-functional team, collaborating with peers during the entire SDLC.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon