
Our client is an integrated workforce management software platform offering intelligent automation for daily work orders management, Housekeeping activities, facility maintenance, scheduling & labour management, and time & attendance purpose built for the hospitality market and other dynamic scheduling environment.
We support hotels, restaurants, casinos, and more with our innovative web-based and mobile software suite. Some of the chains they work with include Hilton, Rosewood, Shangri La, Accor, IHG, Hoxton, Corinthia, Oetker Collection etc. They are a small but growing team, and you'll have opportunities to express yourself and make meaningful contributions to our products and the company.
About the job -
Maximise customer satisfaction through delivery of L1 and L2 support.
What will you do?
• A thorough understanding of the strategic vision for the service desk and the ability to set the long-term direction of the team
• Manage the day-to-day operations of the team comprising of 18-20 members by overseeing a combination of planned activities, monitoring of operations, and handling escalations.
• Ensure compliance with client SLAs.
• Build and lead a cohesive and high performing team.
• Work across various teams (Partner Success, Product Management, Infrastructure etc.) to resolve issues and concerns for end-users in a timely and effective manner
• Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.
• Establish best practices through the entire technical support process
• Ownership of the Service Desk process and continuous improvement
• Monitor NPS and other user satisfaction metrics.
We are looking for -
• B. Tech or equivalent degree in computer science.
• ITIL 4 Certified
• Total experience of 10+ years with at least 3 years leading a team serving customers globally.
• Industry experience of working in similar IT services/product companies with. B2B experience preferred.
• Strong time management and organizational skills, detail-oriented and takes initiative to tackle challenges
• Committed to working collaboratively with highly diverse teams, and many different types of people

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Are you passionate about fashion, trends, and helping people look and feel their best? We're looking for a Fashion Consultant for one of our Fashion Merchandise Brand
Job Title: Fashion Consultant
Location: Hyderabad / Bengaluru / KOCHI
Experience : 0 to 4 years
Department: Styling / Retail / Merchandising
Reports To: Store Manager / Creative Director / Brand Head
Job Type: Full-Time ( 6 days working)
Job Responsibility :
We are looking for a stylish, customer-focused, and trend-savvy Fashion Consultant to join our team. You'll play a key role in elevating the customer experience by offering personalized style advice, curating looks, and guiding product choices based on current trends and individual client needs. The ideal candidate has a strong eye for fashion, excellent communication skills, and the ability to translate trends into wearable, brand-aligned looks.
Interested candidates can share your profile immediately
- 5+ years of experience
- FlaskAPI, RestAPI development experience
- Proficiency in Python programming.
- Basic knowledge of front-end development.
- Basic knowledge of Data manipulation and analysis libraries
- Code versioning and collaboration. (Git)
- Knowledge for Libraries for extracting data from websites.
- Knowledge of SQL and NoSQL databases
- Familiarity with RESTful APIs
- Familiarity with Cloud (Azure /AWS) technologies
Role Overview:
As the Executive Assistant to the CEO, you will play a pivotal role in enabling the CEO to focus on
strategic priorities. You will act as a trusted partner, managing schedules, coordinating high-stakes
communication, and ensuring smooth operations across various teams. This role requires exceptional
organizational skills, discretion, and the ability to thrive in a fast-paced, entrepreneurial environment.
Key Responsibilities:
Administrative Support
- Manage the CEO’s calendar, appointments, and meetings, ensuring effective time management.
- Handle travel arrangements, itineraries, and accommodations for the CEO.
- Prepare and edit correspondence, presentations, reports, and other documentation as required.
- Take minutes during key meetings and ensure follow-up on action items.
Strategic Coordination
- Collaborate with various teams to gather information and provide the CEO with concise updates on key projects.
- Support the CEO in tracking and prioritizing strategic initiatives.
Communication
- Act as the first point of contact for the CEO, managing incoming emails, calls, and requests.
- Liaise with internal and external stakeholders, including investors, partners, and clients, on behalf of the CEO.
- Ensure that communication between the CEO and the team is seamless and efficient.
Event and Meeting Coordination
- Plan and coordinate executive-level meetings, conferences, and events.
- Assist in organizing CEO participation in industry forums, startup pitch events, and media appearances.
Confidentiality and Discretion
- Handle sensitive information with the utmost confidentiality and professionalism.
- Serve as a gatekeeper, ensuring the CEO’s focus remains on high-priority initiatives.
Qualifications:
- Bachelor’s degree in Business Administration, Management, or a related field.
- 1+ years of experience as an Executive Assistant, preferably in a startup or fast-paced
environment.
- Excellent organizational and multitasking skills, with attention to detail.
- Strong written and verbal communication skills.
- Proficiency in tools like Google Workspace, MS Office, and project management platforms.
- Ability to work independently and make sound decisions under pressure.
- High level of discretion and professionalism in handling confidential matters.
Job Title:- Product Manager - SAAS/TECH
Job Location:- Gurgaon
Qrata matches top talent with global career opportunities from the world’s leading digital companies including some of the world’s fastest growing startups using qrata’s talent marketplaces. To sign-up please visit Qrata Talent Sign-Up
We are currently scouting for Product Manager - SAAS/TECH
My Client Story
My Client is an all-in-one ecommerce logistics platform using modern software to provide fast and affordable fulfilment. Brands of all sizes — use Company full-service solution to store inventory at warehouses near their customers and ship orders with the Company carrier network to improve transit times and shipping costs. Companies deep integration with sales channels enables brands to earn prime like badges to accelerate their sales
s an amalgamation of enthusiastic and genius people working on a remarkable concept, making headway in this industry. It would not only provide you a scope for professional and personal growth but would also provide you a lot of avenues to experiment with and expertise in your skills.
Job Description: -
Looking forward to onboard a committed Product Manager who is motivated enough to combine his analytical, communication and managerial skills in order to administer our customers in the best possible manner. The product manager would be responsible for the product planning and execution throughout the product lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision and working closely with engineering, sales, marketing and support teams to ensure revenue and customer satisfaction
What you will do:-
You are required to:
1. Responsible for the full product lifecycle, from writing specifications, working across multidisciplinary teams: design, art, and engineering to launch core features within our existing and new products
2. Manage the planning, scoping, execution and delivery across multiple projects
3. Over viewing the technical implementation of product development
4. Defining the product architecture, modules, interfaces, and data for a system to satisfy specified requirements
5. Exhibit sound product discernment, ability to formulate product strategy and present clear measurable objectives that will lead to achieving our business goals
6. Expected to provide valuable input into business cases based on in-depth data analysis and demonstrate how that analysis impacts key product metrics
7. Run prioritization and trade-offs among customer experience, technical constraints and business drivers
8. Expected to develop a deep understanding of our users: their problems, their needs, their desires
9. Creating product design prototypes
10. Writing and building rich content/user manuals help guides and documents
11. Leading and interacting with cross-functional teams, including product design and engineering
Skills you bring to the table: -
1. A very keen product sense exhibited through decisions in the past
2. Astute customer understanding; a very customer-focused approach to solving the problem
3. Long-term thinking around creating product and execution road maps
4. Data-oriented approach, a key eye for numbers, market insights and an appetite for business context and metrics. 5. Flawless communication skills, the ability to articulate and evangelize product vision, strategy priority and compellingly go to market plans
6. Owner mentality; willingness to take initiatives, the accountability to dive closure
7. Tenacity and grit; the ability to hustle and get things done even over a stretch
8. The ability to collaborate with cross-functional teams yet the assertiveness and and influence to rally people around the right products
What Makes you Eligible?
You are where our search ends, if you hold:
1. Excellent balance of organization and people skills, project management, and a “thirst for the new”
2. Technical Background with 1+ year of experience in the software industry, in roles relevant to project/ program management
3. Experience in working with software development with scrum methodology and Agile framework
4. Work experience on the IT industry is preferred
5. Good exposure to SaaS based tools
6. Hands on experience on Jira, Confluence or any other product management tools
7. Quick grasping and self-learning skills
8. Excellent communication and teamwork skills
PENTOZ is a leading business innovation firm for new business idea. More than 2500+ people world wild are ready forging their own path to success. We offer opportunities, the support of a corporation that is family owned, that is financially stable and has been in business for over 6 year. PENTOZ is a global community, operating in more than 100 countries and territories, ready to offer support and a compensation plan that has paid out more bonuses than any other direct selling company.
Roles and responsibilities:
· Actively seek out new sales opportunities thought cold calling, networking and social media.
· Set up meeting with potential client and listen to their wisher and concerns.
· Prepare and deliver appropriate presentations on services.
· Create frequent review and report with sales and financial data.
· Negotiate\Close deals and handle complains or objections and Collaborate with team members to achieve better result.
· Gather feedback from customers or prospects and share with internal team.
· The main focus will be selling technology services and Negotiating and closing multiple sales deals to achieve high revenue.
· Ability to approach and engage potential customers with excellent interpersonal skills by submitting monthly and annual territory analyses, daily call reports, weekly work plans, monthly and annual performance reports, you keep management updated.
· Retaining position relationship with clients so that future sales will be assured, Focuses on maximizing sales by studying potential and existing dealer volumes.
· Conduct virtual meet-up to build new business relationship.
· Increase your productivity by integrating the appropriate technologies into your sales activities.
Sales Representative Qualifications/Skills
· Customer service
· Meeting sales goals
· Closing skills
· Territory management
· Prospecting skills
· Negotiation
· Self-confidence
· service knowledge
· Presentation skills
· Client relationships
· Motivation for sales
Education, Experience, and Licensing Requirements:
· 12+ and any degree University degree with a concentration in marketing, promotions, advertising sales, or business administration preferred.
· One to three years of IT Service based sales experience.
Our Company motivation:
“IF OPPORTUNITY DOESN’T KNOCK, BUILD A DOOR.”
Title: Technical Support L3 - Partner Engagement
Department
Service Delivery India - Professional Services - Dedicated Tech - Dedicated Tech
Location: Mumbai
Good To Have Skills
Must Have Skills
Communication Skills, Customer Service, Teamwork (Written and verbal communication should be great)
Experience Level
5 - 7 Years (Min 3 yrs)
Continuous night shifts
Excellent Comm skills.
Troubleshooting of (AD & VMware at L2 level) OR (AD & O365 at L2 Level)
Rounds of interview:
Recruiter screening
Technical round 1
Manager Round
HR Discussion
Roles:
Administration and maintenance of Virtualization (VMware, Hyper-V)
Administration and maintenance of O365 email service, ADFS, and AD-Connect.
Administration and maintenance of Azure AD services.
Active Directory maintenance & management, clean-up.
Administration and maintenance of DNS, DHCP.
Administration and maintenance of different Backup Solutions.
Responsible for Business continuity and Disaster Recovery Planning.
Antivirus and Patch Management on Multiple Networks. Basic Networking.
support level - able to configure switches, routers and run debug sessions using common tools - Mandatory.
Need to work on multi domain tasks like Server Maintenance , disk space management , User creation , allocation of rights , mapping shared drives , backup failure troubleshooting, basic firewall troubleshooting ,
External Skills And Expertise
Fluent English speaker - written and verbal communication skills - Mandatory.
Service-oriented a team player and self-motivated.
Able to work independently and take decisions. Demonstrated ability in managing priorities in a fast-paced environment.
High attention to detail, with the ability and passion to troubleshoot complex problems.
Responsibilities and Duties
1.Create, categorize and refine keyword lists to create a comprehensive campaign that drives qualified visitors to our site
- Perform management of PPC accounts on Google AdWords, Yahoo, Bing, and other search platforms for a variety of clients.
- Assist in the maintenance and monitoring of keyword bids, budget caps, and other important account metrics.
- Create online banner adverts and oversee pay per click (PPC) ad management
- Track and analyze website traffic flow and provide regular internal reports
- Manage and maintain updates for keyword lists.
- Provide recommendations and execute strategies for keyword opportunities, campaign structuring, targeting,
display network, and other facets of paid search in accordance with client goals.
- Familiarity with Google Adwords reporting interface
Job Requirements:
- Experience in Search Engine Optimizations (SEO) Search Engine Marketing (SEM) and Paid Search (PPC).
- Proficiency in MS Office
- Experience working with AdWords and Bing Ads
- AdWords certification required
- Ads 360 experience (previously Double-click Search)
- BS/BA degree preferred
- Agency experience preferred
- High proficiency with Google Analytics, Bing Analytics, and other website analytics software









