Our client is an integrated workforce management software platform offering intelligent automation for daily work orders management, Housekeeping activities, facility maintenance, scheduling & labour management, and time & attendance purpose built for the hospitality market and other dynamic scheduling environment.
We support hotels, restaurants, casinos, and more with our innovative web-based and mobile software suite. Some of the chains they work with include Hilton, Rosewood, Shangri La, Accor, IHG, Hoxton, Corinthia, Oetker Collection etc. They are a small but growing team, and you'll have opportunities to express yourself and make meaningful contributions to our products and the company.
About the job -
Maximise customer satisfaction through delivery of L1 and L2 support.
What will you do?
• A thorough understanding of the strategic vision for the service desk and the ability to set the long-term direction of the team
• Manage the day-to-day operations of the team comprising of 18-20 members by overseeing a combination of planned activities, monitoring of operations, and handling escalations.
• Ensure compliance with client SLAs.
• Build and lead a cohesive and high performing team.
• Work across various teams (Partner Success, Product Management, Infrastructure etc.) to resolve issues and concerns for end-users in a timely and effective manner
• Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.
• Establish best practices through the entire technical support process
• Ownership of the Service Desk process and continuous improvement
• Monitor NPS and other user satisfaction metrics.
We are looking for -
• B. Tech or equivalent degree in computer science.
• ITIL 4 Certified
• Total experience of 10+ years with at least 3 years leading a team serving customers globally.
• Industry experience of working in similar IT services/product companies with. B2B experience preferred.
• Strong time management and organizational skills, detail-oriented and takes initiative to tackle challenges
• Committed to working collaboratively with highly diverse teams, and many different types of people

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We’re Hiring: Business Development Executive (BDE) – IT Staffing
📍 Location: Noida (Onsite Role)
🕒 Experience Required: Minimum 1+ Years (in IT Staffing / Recruitment Sales)
We are looking for a dynamic Business Development Executive (BDE) who has hands-on experience in onboarding new clients and building partnerships. The role involves driving client acquisition for IT hiring requirements, vendor empanelment, and ensuring strong client relationships.
🔑 Key Responsibilities:
- Identify and onboard new clients for IT staffing solutions.
- Manage vendor empanelment and partnership development.
- Generate leads via calls, emails, LinkedIn, and other platforms.
- Understand client hiring needs and coordinate with recruitment teams for fulfillment.
- Meet business development targets and contribute to revenue growth.
🎯 Requirements:
- Minimum 1+ years of experience in Business Development / Client Acquisition in the IT staffing industry.
- Strong experience in onboarding clients and bringing new business.
- Excellent communication, negotiation, and relationship-building skills.
- Ability to work in a fast-paced, target-driven environment.
- Must be comfortable working onsite in Noida.
🌟 What We Offer:
- Competitive salary.
- Opportunity to work with a growing team in IT staffing.
- Career growth and learning opportunities in client partnerships & sales.
🚀 We're Urgently Hiring – Node.js Backend Development Intern
Join our backend team as an intern and get hands-on experience building scalable, real-world applications with Node.js, Firebase, and AWS.
📍 Remote / Onsite
📍 📅 Duration: 2 Months
🔧 What You’ll Work On:
Backend development using Node.js
Firebase, SQL & NoSQL database management
RESTful API integration
Deployment on AWS infrastructure
To be successful in this role, one must have min. 3 - 7 years of experience in a start-up/product-based software development firm who started his career as a technical recruiter and gradually grew to the stage of handling teams & stakeholders.
Roles & Responsibilities:
- The role is someone needs to contribute 50% IC & 50% team handling.
- Succession Planning & workforce forecast.
- Must ensure the sufficient workforce is available based on business needs at all times.
- Should execute the overall end-end recruitment process with the hiring Manager's & the stakeholder's, must ensure the task is successfully completed either as a Team or IC on a need basis.
- Go-getter person & should be flexible to grow and change in a rapid environment.
- Should be more organized as a team and ready to roll off your sleeves as needed to execute things in different verticals of HR department.
- Min. 3 - 7 years of experience in Technical Recruitment.
- Must have worked in a product based / start-up only are eligible.
- Should have experience in handling Stakeholders & must have exposure in working with Management.
- Should have experience in hiring Tech stacks like Java, Angular, Devops, testing, ABAP and non-tech like PM, BA, Consultants, support, sales etc from Junior to Senior level.
- Expertise in Boolean & X-ray search.
- talented in Headhunting & harvesting.
- Should have handled a team of at least 3 people.
- The right fit is someone who can source quality & qualified sources rather more than quantity.
About the Role
Hey there! Are you a mastermind looking for your next big challenge? If so, we want you to join our team as our VP of Engineering! We're looking for someone who's driven, experienced, and ready to lead the charge for our tech products and solutions. As the VP, you will manage a team of developers, identify new technologies and implement them to drive business results.
But it's not all about tech - you'll also be working closely with our core team to make sure we're meeting the needs of the market. Basically, you'll be a jack-of-all-trades when it comes to our tech and make sure we're always ahead of the game. So, if you're ready to take your career to the next level and make a real impact, hit us up!
We can't wait to see what you bring to the table.
What You'll Do
• Lead the development team and ensure projects are completed smoothly and on schedule
• Stay ahead of the game by finding and using new technologies to boost the business
• Work hand in hand with the core team to figure out their needs and keep our products on point with the market trends
• Keep our products high-quality, scalable, and secure
Develop and maintain a detailed project plan to track progress and ensure that projects are completed on time and within budget
• Brainstorm and plan the company's tech strategy with the CTO and other important leaders
• Keep up to date with the latest tech trends and find new growth opportunities
• Give the development team technical guidance and be a mentor to them
What You'll Bring
• Bachelor's or Master's degree in Computer Science, Software Engineering or a related field
• A 8+ years of experience leading software development teams, with a track record of delivering complex products
• Technical know-how and experience with the latest software development tech
• Proven experience in identifying and implementing new technologies to drive business results
• Experience handling the challenges and taking advantage of the opportunities that come with working in a startup environment
• Ace leadership, communication, and teamwork skills
• Self-starter with loads of drive and a desire to make things happen
What we would also love to see
• Understand the mobile development landscape especially Android and iOS
• Hands-On experience with API based development

The VP of HR for our private security agency will be responsible for leading all aspects of the human resources function within the organization except Talent Acquisition. This includes strategic planning, policy development, Behavioural training, performance management, employee relations, and nuances of culture. The ideal candidate will have extensive experience in HR management, preferably within the security industry, and possess strong leadership and interpersonal skills.
Key Responsibilities:
Strategic HR Planning:
Develop and implement HR strategies aligned with the overall objectives of the organization.
Identify and anticipate HR-related needs and challenges, and provide proactive solutions.
HR Operations:
Timely and accurate Payroll for Staff
Handling entire life-cycle of staff – Maintaining personal files, Confirmations, Exits, F&F Settlements
Compensation & Benefits – Periodical review of structure and Matrix
Employee Benefits, viz., Group Mediclaim, Group Personal Accident, Group Gratuity
Policy Development and Implementation:
Establish HR policies and procedures that comply with relevant laws and regulations.
Ensure consistent enforcement and adherence to policies throughout the organization.
Training and Development:
Design and implement behavioural training programs as and when required
Provide leadership development opportunities to support career growth and succession planning.
Performance Management:
Develop performance management system to evaluate employee performance and provide feedback.
Implement processes for goal setting, regular performance reviews, and R&R programs.
Allocate resources to meet HR objectives and priorities.
Employee Relations:
Positive approach to employee relations issues, grievances handling, and conflicts resolution.
Handling Disciplinary procedures
Promote a positive work culture and foster employee engagement and morale.
Compliance and Legal Matters:
Ensure compliance with labour laws, regulations, and industry standards.
Stay abreast of changes in legislation and update HR policies accordingly.
Reporting and Analytics:
Prepare regular reports on HR metrics and key performance indicators.
Analyse data to identify trends and areas for improvement.
Job Specification:
Bachelor's degree and in addition PG degree in HR is preferred
Proven experience of minimum 15+ years in HR management preferably within the manpower industry.
Strong knowledge of HR best practices, employment law, and regulatory compliance.
Excellent leadership, communication, and interpersonal skills.
We are looking for a Content enthusiast to join our fast-growing EdTech brand. You will assist in creating, managing and improving content for various marketing channels. You will work on assets that create sales conversions, website, mobile app, direct user communications, and engagement campaigns and will analyze the performance of those assets in detail, crunch the numbers, and optimize them.
Our ideal candidate is a driven professional with demonstrable creative writing skills and also has a knack for data analysis. You should have the willingness to broaden your expertise and go the extra mile. As a content manager for a fast-paced EdTech brand, you should be tech-savvy, a critical thinker and problem-solver, and demonstrate a passion for growth and success.
Ultimately, you should be able to assist in overseeing all marketing content to ensure sales conversions, brand consistency, and a positive customer experience.
Responsibilities
- Work alongside copywriters, UI/UX designers, graphic designers, and team members from other departments to create and deliver assets
- Manage content distribution to online and offline channels
- Proofread, edit and improve content created by copywriters and ensure brand consistency
- Develop a thorough understanding of conversion optimization and apply it across our brands, platforms, and channels
- Analyze performance data and find creative ways for optimization
- Ensure compliance (e.g. copyright and data protection)
Requirements
- Excellent writing skills
- Good command on English and Hindi
- Good organizational and time-management skills
- Ability to multi-task and follow deadlines
- Willingness to learn skills outside of comfort zone
- Not afraid of challenges and hard work
- Reliable team player with a sense of ownership
- Attention to detail
- Willingness to grow in a fast-paced environment
- Ability to take initiative
- Hands-on experience with MS Office, particularly Excel
Impeccable English, good communication skills, a humble and cooperative attitude, and lots of hard work are the other expectations of the firm.
We are a hardcore, fast-growth-focused environment and a place where only dedicated, stable, dependable individuals who are willing to immerse themselves completely in this cause can thrive.
This is a full-time work-from-office role based out of Gurgaon.
If you're extremely driven to succeed and grow and willing to go the distance, please apply.
The founders are MIT alumni who bring with them immense tech and business knowledge to provide global level gaming services.
As a React Native Developer, you will participate with the senior developer in the entire application lifecycle, designing, coding, testing, debugging to deployment.
What you will do:
- Implementing designs and coordinating the frontend development and required backend for it.
- Working on back-end development tasks and designing architecture for the same.
- Performing research and find opportunities to utilise web development best practices, forming guidelines to improve system productivity, and working on scaling and monitoring.
- Working with cross-functional teams to maintain and make sure the product should be scalable, maintainable and secure.
- Coordinating with multiple junior team members for the development of the tasks & projects
- Developing user interface components and implementing them following well-known React.js workflow.
- Architecting the application out in clean MVC kind of architectures in ReactNative for Android/ iOS app development.
- Developing APIs with MVC frameworks in Java / Python.
- Designing and building REST APIs.
- Building on and maintaining services on cloud platforms.
- Building reusable code and libraries for future use.
What you need to have:
- Bachelor's degree in Computer Science or related field.
- Built an application from scratch earlier.
- Strong computer science fundamentals.
- The ability to own end to end responsibility - right from requirement to release.
- Proficient with JavaScript and TypeScript
- Deep knowledge of React Native specifics
- Desire and ability to play different roles as necessary
- High code quality standards and work ethics
- Experience in writing automated e2e tests
- Native mobile development experience (a plus)
Come, join us on our journey to provide jobs to a million people by 2026
Basically, we believe that startup life isn't about functional silos. It's about solving problems. If you are a problem-solver who gets excited by the thought of cracking something new frequently, this is for you.
Who We Are?
Wishup is India's leading remote employee platform helping US-based businesses in building highly efficient remote teams. Founded in the year 2015 by IITM & IIMA alumni and with a clientele of some of the hottest startups in the US, Wishup is backed by marquee investors like Orios Venture Partners, Inflection Point Ventures, 500Startups, and we have been consistently rated as one of the most coveted places to work at.
We are witnessing phenomenal month-on-month growth and stand at a cusp of a revolution in the remote workforce industry. This is your chance to be a part of the revolution - we are inviting applications for our in-house position of Entrepreneur in Residence (EIR)
Work Responsibilities
- Lead, plan & execute new initiatives & projects
- Work closely with the founders in scaling up the organization
- Shaping the company's overall business strategy. Developing strategic plans and assessing company performance
- Responsible for assisting the Founders with developing, communicating, executing, and sustaining corporate strategic initiatives
- Building the new categories at Wishup and expanding the existing ones
- Conducting research and data analysis to inform business decisions
- Responsible for supporting all special projects needs of the Founders, acting as liaison with key stakeholders, analysis of market trends and internal performance, the analysis of data in collaboration with experienced data analysts, and the production of written reports and oral
What’s in it for you?
- Great Pay
- Be part of a 100x growth story - Wishup has grown 10x in the last 18 months
- High growth potential & impact - an early stage in Wishup’s journey
- Work from home (or anywhere), forever!
What are we looking for?
- Minimum 2 years experience in a Startup (B2B, SAAS, VC companies are preferred)
- Bachelor's degree for a Tier 1 institute (preferably IITs, BITS)
- Structured thought-process
- Experience in managing multiple priorities, administrative coordination, and logistics
- High Execution bias
- Creative problem-solving skills
- Well organized, detail-oriented, ability to multitask with great follow-up skills
- Impeccable communication skills
Job Prerequisites
- High-speed internet connection
- Laptop with integrated camera & a pair of headphones
- Quiet workspace
Company Reviews
https://www.glassdoor.co.in/Reviews/Wishup-Reviews-E1511572.htm?filter.iso3Language=eng">https://www.glassdoor.co.in/Reviews/Wishup-Reviews-E1511572.htm?filter.iso3Language=eng
Social Media Links
LinkedIn - https://www.linkedin.com/company/wishup-services/">https://www.linkedin.com/company/wishup-services/
Facebook - https://www.facebook.com/wishupnow/">https://www.facebook.com/wishupnow/
Twitter - https://twitter.com/wishupnow">https://twitter.com/wishupnow
Instagram - https://www.instagram.com/wishupnow/">https://www.instagram.com/wishupnow/
Training at Wishup
https://www.youtube.com/watch?v=6Uolgas0Uj4
Life at Wishup
https://www.youtube.com/watch?v=qHPMod_jzmA
Requisite Skills and Experience
- 5+ years of JavaScript experience
- Extensive experience with Angular and Ionic
- 5+ years of object-oriented software development of web applications
- Mobile app development and testing (Android and IOS)
- Deep knowledge of AngularJS practices and commonly used modules based on extensive work experience
- Preferable Experience in Cloud Technologies (AWS, AZURE)
- Experience with MS SQL stored procedures, database design and optimization
- Experience developing and utilizing web services
- Experience with high volume consumer-oriented web sites
- Experience working in an Agile Scrum environment
- Experience with formal test procedures, release management
- Preferable Travel industry experience preferred, especially programming associated with GDS’s - SABRE, Farelogix, and Travelport
- Ability to distill complex business needs into functional requirements
- Excellent follow-up, verbal and written communication skills
- Excellent problem-solving skills and an ability to make good decisions
- Team player with a professional attitude
- Ability to manage multiple tasks and maintain tight schedules
- Ability to work effectively with a geographically dispersed team in India
Strategic and Development Responsibilities
- Ability to "think outside the box"
- Ability to provide accurate and timely project estimates.
Software Tools/Languages
Required: MS Visual Studio, MS SQL Server Management Studio, IIS, AWS, Angular, Ionic, Android, C#, Web Services, MS SQL (stored procedures), Jenkins, DevOps Tools.
Education
- Bachelor of Science in CS, MIS, or equivalent.
Essential Duties:
- Work directly with clients to provide rapid and accurate analysis of production issues (including solution tracking).
- Answer customer questions, file bugs, and reproduce, troubleshoot, resolve, and escalate issues as necessary.
- Own and drive customer issues from start to finish.
- Become an expert on a given product domain from both a business and technical standpoint.
- Handle urgent escalation issues, ensuring we accurately prioritize based on severity and customer impact.
Minimum Requirements:
- BS or MS in Computer Science, Engineering, or related. We will also consider other significant technical experience.
- Minimum of 7 years of application support experience.
- Strong Oracle SQL, PL/SQL skills required.
- Order-To-Cash (O2C) or Procure-To-Pay (P2P) cycle experience in Oracle EBS (Financials). Other ERPs can also be considered.
- Excellent spoken and written English. All customer communications are in English.
- Strong communication skills, including the ability to adjust to the technical level of the audience and explain complex ideas clearly and concisely.
- Ability to work with a global teams and build strong cross-functional relationships.
- Positive attitude and the ability to overcome adversity; ability to stay calm under pressure.
- Strong desire and ability to continually learn new skills, processes, technologies, and product knowledge. You will learn something new every day!
- Problem-solving capabilities as well as excellent customer service skills.
- Ability to take ownership and follow through on client issues until resolution.
- Ability to effectively communicate and coordinate with peers and senior management as required.
- Strong organizational skills, attention to detail and technical judgment.










