
Our client is an integrated workforce management software platform offering intelligent automation for daily work orders management, Housekeeping activities, facility maintenance, scheduling & labour management, and time & attendance purpose built for the hospitality market and other dynamic scheduling environment.
We support hotels, restaurants, casinos, and more with our innovative web-based and mobile software suite. Some of the chains they work with include Hilton, Rosewood, Shangri La, Accor, IHG, Hoxton, Corinthia, Oetker Collection etc. They are a small but growing team, and you'll have opportunities to express yourself and make meaningful contributions to our products and the company.
About the job -
Maximise customer satisfaction through delivery of L1 and L2 support.
What will you do?
• A thorough understanding of the strategic vision for the service desk and the ability to set the long-term direction of the team
• Manage the day-to-day operations of the team comprising of 18-20 members by overseeing a combination of planned activities, monitoring of operations, and handling escalations.
• Ensure compliance with client SLAs.
• Build and lead a cohesive and high performing team.
• Work across various teams (Partner Success, Product Management, Infrastructure etc.) to resolve issues and concerns for end-users in a timely and effective manner
• Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.
• Establish best practices through the entire technical support process
• Ownership of the Service Desk process and continuous improvement
• Monitor NPS and other user satisfaction metrics.
We are looking for -
• B. Tech or equivalent degree in computer science.
• ITIL 4 Certified
• Total experience of 10+ years with at least 3 years leading a team serving customers globally.
• Industry experience of working in similar IT services/product companies with. B2B experience preferred.
• Strong time management and organizational skills, detail-oriented and takes initiative to tackle challenges
• Committed to working collaboratively with highly diverse teams, and many different types of people

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About Us
CLOUDSUFI, a Google Cloud Premier Partner, a Data Science and Product Engineering organization building Products and Solutions for Technology and Enterprise industries. We firmly believe in the power of data to transform businesses and make better decisions. We combine unmatched experience in business processes with cutting edge infrastructure and cloud services. We partner with our customers to monetize their data and make enterprise data dance.
Our Values
We are a passionate and empathetic team that prioritizes human values. Our purpose is to elevate the quality of lives for our family, customers, partners and the community.
Equal Opportunity Statement
CLOUDSUFI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified candidates receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, and national origin status. We provide equal opportunities in employment, advancement, and all other areas of our workplace. Please explore more at https://www.cloudsufi.com/.
Job Summary:
We are seeking a highly innovative and skilled AI Engineer to join our AI CoE for the Data Integration Project. The ideal candidate will be responsible for designing, developing, and deploying intelligent assets and AI agents that automate and optimize various stages of the data ingestion and integration pipeline. This role requires expertise in machine learning, natural language processing (NLP), knowledge representation, and cloud platform services, with a strong focus on building scalable and accurate AI solutions.
Key Responsibilities:
- LLM-based Auto-schematization: Develop and refine LLM-based models and techniques for automatically inferring schemas from diverse unstructured and semi-structured public datasets and mapping them to a standardized vocabulary.
- Entity Resolution & ID Generation AI: Design and implement AI models for highly accurate entity resolution, matching new entities with existing IDs and generating unique, standardized IDs for newly identified entities.
- Automated Data Profiling & Schema Detection: Develop AI/ML accelerators for automated data profiling, pattern detection, and schema detection to understand data structure and quality at scale.
- Anomaly Detection & Smart Imputation: Create AI-powered solutions for identifying outliers, inconsistencies, and corrupt records, and for intelligently filling missing values using machine learning algorithms.
- Multilingual Data Integration AI: Develop AI assets for accurately interpreting, translating (leveraging automated tools with human-in-the-loop validation), and semantically mapping data from diverse linguistic sources, preserving meaning and context.
- Validation Automation & Error Pattern Recognition: Build AI agents to run comprehensive data validation tool checks, identify common error types, suggest fixes, and automate common error corrections.
- Knowledge Graph RAG/RIG Integration: Integrate Retrieval Augmented Generation (RAG) and Retrieval Augmented Indexing (RIG) techniques to enhance querying capabilities and facilitate consistency checks within the Knowledge Graph.
- MLOps Implementation: Implement and maintain MLOps practices for the lifecycle management of AI models, including versioning, deployment, monitoring, and retraining on a relevant AI platform.
- Code Generation & Documentation Automation: Develop AI tools for generating reusable scripts, templates, and comprehensive import documentation to streamline development.
- Continuous Improvement Systems: Design and build learning systems, feedback loops, and error analytics mechanisms to continuously improve the accuracy and efficiency of AI-powered automation over time.
Required Skills and Qualifications:
- Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Machine Learning, or a related quantitative field.
- Proven experience (e.g., 3+ years) as an AI/ML Engineer, with a strong portfolio of deployed AI solutions.
- Strong expertise in Natural Language Processing (NLP), including experience with Large Language Models (LLMs) and their applications in data processing.
- Proficiency in Python and relevant AI/ML libraries (e.g., TensorFlow, PyTorch, scikit-learn).
- Hands-on experience with cloud AI/ML services,
- Understanding of knowledge representation, ontologies (e.g., Schema.org, RDF), and knowledge graphs.
- Experience with data quality, validation, and anomaly detection techniques.
- Familiarity with MLOps principles and practices for model deployment and lifecycle management.
- Strong problem-solving skills and an ability to translate complex data challenges into AI solutions.
- Excellent communication and collaboration skills.
Preferred Qualifications:
- Experience with data integration projects, particularly with large-scale public datasets.
- Familiarity with knowledge graph initiatives.
- Experience with multilingual data processing and AI.
- Contributions to open-source AI/ML projects.
- Experience in an Agile development environment.
Benefits:
- Opportunity to work on a high-impact project at the forefront of AI and data integration.
- Contribute to solidifying a leading data initiative's role as a foundational source for grounding Large Models.
- Access to cutting-edge cloud AI technologies.
- Collaborative, innovative, and fast-paced work environment.
- Significant impact on data quality and operational efficiency.
About Us:
MatchMove is a leading embedded finance platform that empowers businesses to embed financial services into their applications. We provide innovative solutions across payments, banking-as-a-service, and spend/send management, enabling our clients to drive growth and enhance customer experiences.
Are You The One:
As a Technical Lead (Backend), you will ship software that matters. You will innovate on architecture, write impactful software and generally contribute to enhance output across the Technology team.
You will get the opportunity to contribute to:
- Develop and maintain scalable payment systems: Design, manage, and sustain cross-regional B2B payment transaction systems, ensuring robust, automated, and self-healing infrastructure that meets localization and regulatory requirements.
- Deliver exceptional customer experiences: Build world-class, reliable solutions for internal and external stakeholders, enhancing usability and satisfaction.
- Lead Architecture and technology decisions: Own, scrutinize, and defend key technology and architectural decisions to drive the success of large, complex projects.
- Collaborate and ensure delivery: Work with stakeholders across the organization to ensure predictable engineering output and seamless delivery aligned with the product roadmap.
Requirements:
- Proficiency in OOP, with hands-on experience in Golang, and solid understanding of SDLC practices such as code reviews, unit testing, integration testing, and continuous integration.
- Proficiency in leveraging Generative AI tools as part of day-to-day development activities to accelerate delivery timelines, boost productivity, and foster innovation.
- Strong knowledge of transactional RDBMS like MySQL and Postgres, with experience in schema design, debugging, and problem-solving across the tech stack (language, databases, web servers, system environments).
- Solid understanding of cloud-based deployments, scaling code in production, debugging for performance bottlenecks, and best practices for securing code.
- Team-oriented approach, effective cross-functional collaboration, and providing technical leadership throughout the software development lifecycle. Act as a champion for clean, scalable, and high-performance code while advocating for technical standards and quality.
- Experience in Git-based code management, active participation in code reviews, and ensuring adherence to non-functional requirements (security, performance, scalability) across projects.
MatchMove Culture:
- We cultivate a dynamic and innovative culture that fuels growth, creativity, and collaboration. Our fast-paced fintech environment thrives on adaptability, agility, and open communication.
- We focus on employee development, supporting continuous learning and growth through training programs, learning on the job and mentorship.
- We encourage speaking up, sharing ideas, and taking ownership. Embracing diversity, our team spans across Asia, fostering a rich exchange of perspectives and experiences.
- Together, we harness the power of fintech and e-commerce to make a meaningful impact on people's lives.
- Grow with us and shape the future of fintech and e-commerce. Join us and be part of something bigger!
We’re thrilled to announce that we’re expanding our team in Ghatkopar, Mumbai
Are you a go-getter with a knack for finding top talent?
Join our team and play a pivotal role in connecting the right talent to the right opportunities.
What We’re Looking For:
*Passion for recruitment and talent acquisition.
*Strong research and communication skills.
*Experience in sourcing through job boards, social media, and other channels.
Intrested Candidates can contact on :- Hr Sandeep Kumar
As a Telesales Executive at WAKE UP INDIA, you will be responsible for generating leads and driving sales through outbound calls. Your main goal will be to connect with potential customers, educate them about our products and services, and ultimately close deals.
Key Responsibilities:
1. Conducting outbound calls to prospective customers to generate leads and new business opportunities.
2. Qualifying leads and identifying potential customers who are a good fit for our products and services.
3. Building and maintaining relationships with customers to ensure repeat business and customer loyalty.
4. Achieving sales targets and KPIs set by the company to drive revenue and growth.
5. Providing excellent customer service and addressing any concerns or questions that customers may have.
6. Collaborating with the sales team to develop strategies for reaching new markets and expanding our customer base.
7. Keeping accurate records of sales activities and customer interactions in the company CRM system.
If you are a motivated and results-driven individual with a passion for sales and lead generation, we want to hear from you! Join our team at WAKE UP INDIA and help us make a positive impact on our customers and drive the success of our business.
As a QA Engineer, you will be responsible for further speed-up delivery while maintaining the highest quality standards of our software at the same time. You will work closely with the engineering team and product management team to ensure smooth release of the software.
Specific responsibilities
- Develop, maintain and execute a systematic set of test cases
- Analyze test results and report findings in a structured manner
- Work closely with the development team and product management
- Automate common tasks, and support continuous integration/delivery
- Proficiency in writing clean, modular, reusable automation code using Selenium Webdriver
- Support, maintain, and enhance all test case automation related activities during iterative development, system testing, and regression testing
- Design performance/load test scripts based on requirements
Requirements, experience and skills
- BA/BSc in Computer Science, Engineering or related technical field is a big plus
- At least 4 yrs of testing experience including hands on experience in automation testing and load testing
- Experience with JavaScript and Selenium
- Proficiency in Selenium Webdriver automation with Java or other object-oriented languages
- Expertise in Performance Testing tools like Jmeter
- Experience in analyzing performance reports and document the observations to identify the bottlenecks
- Experience with GIT, Continuous Integration systems & Jira
- Experience with agile methodologies for software development
- SaaS-based web product experience is an advantage
Personal competencies
- Someone who’s passionate about their work and fun to work with
- Attention to details and Get Things Done!
- Ability to thrive in a fast-paced, global start-up environment
- Results oriented, highly self-motivated, and quick-to-learn personality
Responsibilities
Work on React Js, MongoDB, Express React, AngularJS, and Node.js.
Care deeply about clean and functional code.
Passionate about learning and staying up to date with the latest technologies.
Strong proficiency in JavaScript, object model, DOM manipulation and event handlers, data structures, algorithms, JSX, and Babel.
Complete understanding of ReactJS and its main fundamentals like JSX, Virtual DOM, component lifecycle, etc.
Preceding experience with ReactJS workflows like Flux, Redux, Create React App, data structure libraries.
Understanding of REST APIs/GraphQL, HTML/CSS, ES6 (variables and scoping, array methods), code versioning tools like GIT, SVN, etc., popular frontend development tools, CI/CD tools, DevOps, performance testing frameworks like Mocha, Node + NPM

Backend Developer
Qualification: B.Tech./MCA, BCA in Computer Science or equivalent
Experience: 3 - 6 Years
Skills Required:
- Must Have: Java, Spring/ springboot
- Any 2 (Must) out of the below mentioned list :
- JPA/Hibernate
- Messaging queue/Kafka/SQS/distributed message/SNS/JMS
- NOSQL/ Aerospike/ Reddis /Cassendra
- Microservices
Roles and Responsibilities:
- Technical design, implementation, deployment, and support.
- Partner with Business Analysts to review and implement business
requirements.
- Perform development and unit testing, working closely with Business.
- Mentors and oversees development of resources, including reviewing designs and performing code reviews.
- Ensure designs are in compliance with specifications
- Contribute in all phases of the development lifecycle
- Developing high - volume, low - latency applications for mission - critical systems and delivering high - availability and performance
- Should have experience of working on Core Java/J2EE & OOPS concept
- Should be well versed with Spring/Struts & Apache Came l (OSGI Framework)
- Should have a good understanding of Hibernate and Other ORMs
- Should have an understanding of working on Web Service (SOAP/REST) and Maven
- Build tool such as Jenkins
- Caching Technique(Radis, Hazlecast, Aerospike)
- Database Knowledge- Oracle, MySQL
● Experience Level: 2+ Years
● Extensive iOS development experience (iOS SDK, XCode, Objective C, Swift)
● Excellent understanding of iOS UX/UI guidelines/best practices and the ability to
engage with the creative team to deliver pragmatic solutions, balancing design,
quality, and velocity, iOS app architecture and use of design patterns.
● Strong OO & Objective-C skills, with an appreciation for pragmatism and simplicity
in code
● Good Communication Skills.
We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You may also need to integrate the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is desirable, but not essential.
We are a top-quality boutique software development company. Delivering solutions that meet customers’ needs, business expectations. We combine proven techniques, industry knowledge and our technology expertise of skilled software developers to deliver high-quality software solutions.
Duties and responsibilities:
- Work as part of a team developing applications and services using Agile development methods.
- Contribute to team and organizational improvements in process and infrastructure.
- Code, test and operate node.js based services.
- Effectively use tools and ingenuity to identify and fix defects before they become a problem.
Requirements and qualifications:
- Previous working experience as a Node.js Developer for 2 years or more.
- In depth knowledge of Node.js.
- Hands on experience with HTML, CSS, and AJAX.
- Applicable knowledge of web libraries and frameworks.
- Familiarity with the whole web stack, including protocols and web server optimization techniques.
- Strong analytical skills and problem-solving aptitude.
- Ability to work with stakeholders and fellow developers.
- Good understanding of SQL databases.
- Good understanding of REST APIs.
Node.js Developer Responsibilities:
- Developing and maintaining all server-side network components.
- Ensuring optimal performance of the central database and responsiveness to front-end requests.
- Collaborating with front-end developers on the integration of elements.
- Designing customer-facing UI and back-end services for various business processes.
- Developing high-performance applications by writing testable, reusable, and efficient code.
- Implementing effective security protocols, data protection measures, and storage solutions.
- Running diagnostic tests, repairing defects, and providing technical support.
- Documenting Node.js processes, including database schemas, as well as preparing reports.
- Recommending and implementing improvements to processes and technologies.
- Keeping informed of advancements in the field of Node.js development.
Node.js Developer Requirements:
- Bachelor's degree in computer science, information science, or similar.
- At least two years' experience as a Node.js developer.
- Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
- Knowledge of front-end technologies such as HTML5 and CSS3.
- Superb interpersonal, communication, and collaboration skills.
- Exceptional analytical and problem-solving aptitude.
- Great organizational and time management skills.
- Availability to resolve urgent web application issues outside of business hours.









