Technology Consultant (AWS, Spark)

Job Title: Customer Success Associate

Work Mode: Work From Office

Location: Gurugram, Haryana

Job Description:

We are hiring Customer Success Associates. The role involves handling customer queries efficiently and providing accurate information while ensuring a positive customer experience.

Key Responsibilities:

• Handle inbound/outbound customer queries professionally
• Provide timely and effective resolutions to customer concerns
• Maintain clear and accurate communication with customers

Eligibility Criteria:

• Qualification: Graduation mandatory
• Skills: Excellent verbal and written communication skills in English and Hindi

Shift & Working Days:

• 24/7 Rotational Shifts
• 6 Days working, 1 Weekly Off

Job Description:

• Design and architect highly scalable web services applications
• Develop and maintain all server-side network components
• Collaborate with front-end developers on the integration of elements Architect
• Content Management Solution and scalable API platform
• Design back-end services for various business processes
• Partner with third-party technology services and make strategic inputs.
• Develop high-performance applications by writing testable, reusable, and efficient code
• Create workflows and solutions involving search, recommendations, rights
• management, monetization, identity management, SSO, authorization, authentication, etc.
• Work with large datasets and optimize server-side performance
• Implement effective security protocols, data protection measures, and storage
• solutions

Requirements

• 4-7 years of Knowledge of Node.js and ReactJS frameworks
• Experience in creating and maintaining efficient NoSQl databases GRPC and Json Elasticsearch
• Experience in AWS environment, cloud deployments and lambda
• DevOps and web security
• API development and deployment
• Unit and integration testing

Maintain accurate financial records and statements

Manage daily accounting entries, invoices, and billing

Reconcile bank statements and track company expenses

Assist in preparation of monthly financial reports

Handle basic GST, TDS, and tax-related entries (if applicable)

Work with Excel or Tally to manage accounting data

Communicate with clients or vendors for payment follow-ups

Bachelor's degree in Commerce / BBA / Finance or related field

0–1 year experience in accounting or related field (Freshers welcome)

Basic knowledge of MS Excel and Tally (or other accounting software)

Strong attention to detail and accuracy

Good communication skills (English & Hindi preferred)

Must have a personal laptop and stable internet connection

Job Description:  

Responsibilities: 

• Define standards and quality metrics  
• Putting testing strategies and practices in place 
• Leading the team of test engineers, training them on functional and non-functional needs 
• Reporting of status, defining risks contingencies, plans and escalations 
• Ensure that several testing and validation processes are improved continuously. 
• Ensure several quality improvement tools like code coverage, memory leaks are part of the development cycle. 

Requirements and skills:  

• Experience with Linux environments  
• Experience with Cypress
• Strong programming skills in Python 
• Experience in using Selenium Webdriver for test automation 
• Able to follow the agile process for the whole life cycle of testing. 
• Expert-level knowledge of Jira bug tracking and planning tool 

At Nextyn, we're seeking talented individuals to join our Market Research department. As a vital bridge between researchers, clients, and industry experts, you'll play a crucial role in delivering comprehensive research solutions that drive informed decision-making.

Join our innovative and collaborative team, where your contributions will be recognized, and professional growth is encouraged. If you're passionate about connecting people, driving insightful research, and facilitating informed decision-making, apply today to be part of Nextyn's Market Research department!

The ideal candidate will conduct quantitative and qualitative analysis across various projects to optimize company growth and business. You will summarize findings in a succinct manner for the client's usage.

Candidates from Mumbai who can join immediately are preferred.

Responsibilities

• Performing quantitative and qualitative research based on the project requirements (Use/Implement other market research databases, tools, and methodologies for executing the project as per the contract)
• Compiling data and preparing reports related to the current market and sharing a depth understanding of market trends, customer demographics, market sizing, and other factors influencing the product and service
• Analyzing and interpreting project data to identify patterns and offer solutions/consultation to the clients
• Supporting other consultants/analysts in the organization to deliver optimum results for a project
• Liaising with the client to keep them updated regarding project status, deliverables, and other related information
• Market research for competitors, customers, suppliers, industries, market trends, and technologies
• Prepare competitor and customer profiles and reports including operational, financial, and corporate data
• Prepare Competitive Benchmarking reports (technical and financial)
• Prepare analysis of targeted industries

Qualifications

• Master's/Bachelor's degree in Business or Economics or a related discipline
• 2 - 3 years of experience working with data in a related field
• Excellent communication skills
• Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)

Experience: 2-5 Years experience

Skills:

Core PHP (Knowledge of functions, Methods, PHP OOPS Concept, Ajax, MySQL, Jquery), Javascript, Basic knowledge of HTML, CSS, MVC Structure