Technical Consultant – Linux Platform & Virtualization

Company Description

We are based in Vadodara, a leading provider of comprehensive digital solutions. We specialize in developing complex Web and Mobile Apps, AI Workflows, Data Pipelines, Cloud Infrastructure (AWS), and end-to-end digital transformation and IoT-based solutions tailored to various organizational needs.

Role Description

We are seeking a creative and detail-oriented Graphic Designer & Visualiser with at least 2 years of professional experience to join our growing team. This is a full-time, on-site position. The ideal candidate must possess a strong eye for design, exceptional visual storytelling skills, and a proven track record across graphic design, video editing, and motion graphics. You will be responsible for conceptualizing and executing high-impact visual content across multiple digital platforms, maintaining rigorous brand consistency, and bridging the gap between creative concepts and business objectives.

Key Responsibilities

• Marketing & Digital Creatives: Design engaging visual assets for social media, websites, digital marketing campaigns, blogs, presentations, brochures, and corporate collateral.
• Branding & Asset Development: Develop cohesive brand components including logos, custom icons, typography systems, illustrations, banners, and product mockups.
• Video Production & Editing: Edit, process, and produce high-quality video content for social media channels, YouTube, and strategic corporate communication campaigns.
• Motion Graphics & Animation: Create dynamic motion graphics, animations, custom transitions, and key visual elements to elevate digital storytelling and campaign engagement.
• Cross-Functional Collaboration: Partner with Marketing, Content, Product, and Development teams to collaboratively brainstorm, structure, and execute creative campaigns.
• Brand Identity Governance: Maintain absolute consistency in branding guidelines, typography layouts, color palettes, and visual standard systems across all outgoing communication channels.
• Project & Workflow Management: Manage multiple creative projects concurrently from ideation to final rollout, maintaining elite quality control standards and fulfilling timeline expectations.
• Innovation & Trend Adoption: Stay consistently updated with contemporary layout trends, emerging multimedia software, and AI-powered workflow tools to continually optimize efficiency and asset quality.

Qualifications

• Education: Bachelor's degree, professional certification, or relevant structured coursework in Graphic Design, Visual Communication, Multimedia Design, or a related creative discipline.
• Experience: Minimum 2+ years of verified professional experience in Graphic Design, Visual Design, or an equivalent corporate creative role.
• Portfolio Requirement: A strong, comprehensive portfolio showcasing clear expertise in vector asset creation, corporate branding, social media marketing creatives, clean video editing, and functional motion graphics.
• Core Principles: Deep operational understanding of layout principles, grid systems, advanced typography, color theory, asset composition, and visual hierarchy.
• Professional Competencies: Strong verbal and written communication skills, team collaboration capability, high organizational skills, and strict attention to detail.

Technical Skills (Required)

• Adobe Photoshop
• Adobe Illustrator
• Adobe InDesign
• Adobe Premiere Pro
• Adobe After Effects

Good to Have

• Advanced Video & Animation Tools: Hands-on exposure to DaVinci Resolve or desktop/mobile CapCut workflows.
• AI Creative Stack (Highly Preferred): Familiarity optimizing creative workflows using AI tools such as Midjourney/Flux, Adobe Firefly, ChatGPT, Runway ML, Kling AI, Pika Labs, ElevenLabs, or generative features in Adobe Express.
• Marketing & Domain Exposure: Experience designing assets tailored specifically for high-performing Performance Marketing campaigns, ad copies, or scaling visual identity systems in a fast-paced technology or startup environment.
• UI/UX Foundations: A baseline understanding of user interface and user experience design principles.

Additional Information

• The role is based in Vadodara and requires a full-time on-site presence.
• Direct opportunity to work on diverse creative pipelines cutting across global Web and Mobile Applications, IoT platforms, and digital growth marketing.
• Collaborative, innovation-first work culture with structured opportunities for continuous training, professional skill development, and career growth.

Role: Senior Content Editor

Job Type: Full-time

Exp: 4-6 yrs

Location: Ambattur, Chennai

Requirements:

Roles and responsibilities:

• Review and edit articles for grammar, spelling, punctuation, and style.
• Ensure clarity, coherence, and consistency in writing.
• Conduct meticulous final checks to catch any errors, inaccuracies, or formatting issues.
• Collaborate with writers to address feedback and make necessary revisions.
• Uphold and enforce high editorial standards to maintain the publication's credibility.
• Verify the accuracy of information, perform fact-checking, and address any discrepancies.
• Execute the final approval process for articles before publication.
• Utilize content management systems (CMS) to publish and schedule articles and multimedia content.
• Manage tight deadlines and prioritize tasks effectively to meet publishing schedules.
• Stay on top of industry trends, developments, and best practices in the crypto and blockchain space.
• Contribute insights to discussions on improving editorial processes and content quality.

Qualifications:

• Bachelor's degree in Journalism, English, Communications, or a related field.
• Proven experience as an editor in a digital media environment.
• Exceptional command of the English language, with strong writing and editing skills.
• Familiarity with the crypto and blockchain industry is a plus.
• Proficiency in using content management systems (CMS).

We are also accepting application for this profile from Content Editor and Senior Content Editor.

Let’s get started on building your path to success!

About Us

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Who You Are

The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk'' processes and communications

What You’ll Do:

• Supervise a team of Implementation Advisors/Customer Care Representatives focused on solving customer issues and achieving high levels of customer satisfaction and retention and fostering a positive team culture. Accomplishes customer success human resource
• Manages employee recruitment, selection, training, scheduling, coaching, counseling, and discipline. Communicates job expectations, monitors performance, appraises contributions, plans compensation, and enforces policies.
• Help to develop a proactive approach to customer success by defining customer churn risk criteria
• Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
• Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
• Conduct consistent and impactful performance conversations, conflict management and coaching sessions with team members and managers.
• Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
• Devise a customer contact methodology to monitor and improve renewal/retention rates
• Can include managing or engagement with enterprise accounts
• Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
• Coach team on customer success best practices and training
• Provide continuous knowledge growth opportunities for Highlevel features and products
• Collaborate with cross-functional teams to ensure visibility and alignment
• Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
• Facilitate proper delegation to team members in the proper roles.
• Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
• Build out a road map for successful implementations and ongoing support of this process and product engagement for team
• Serve as an escalation point for critical recruiting issue resolution
• Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
• Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
• Continued optimization of current process and future ideals

What You’ll Bring

• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Project management skills
• Leading a results driven team
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills
• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Dedicated people manager, you are passionate about mentoring, leading, and contributing to the professional development of your team.
• Experience with cross-functional collaboration (Implementation, Account Management, Product, Support, Training)
• Hands-on experience with CRM, CS, and workflow tools (e.g., Freshdesk, Tableau, etc.)
• Strong analytical, process-building, and program management skills (KPI and SOP ownership).
• Demonstrated data driven approach to problem solving.
• Track record of coaching, mentoring, and empowering high-performance teams
• Excellent communication, collaboration, presentation and time-management skills
• Proactive and inquisitive; not hesitant to seek clarification.

Equal Employment Opportunity Information

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

We are looking for a Rust Developer to join our cutting-edge development team as it grows. The candidate must be comfortable working in an agile environment and can take the lead when necessary.

Responsibilities:

• Responsible for developing the product as per the product specification defined by the product managers
• Responsible for performing research on the best methods of implementing the requirements
• Author and curate technical documentation to support delivery, maintenance, and adoption
• Work with programmers, engineers, and management heads to identify process improvement opportunities, propose system modifications, and devise governance strategies to optimise the overall performance
• Design and develop automated deployment and maintenance mechanisms
• Solving development challenges and making architectural decisions by understanding the larger picture of the project goals
• Expanding your existing skill set, and picking up on various rust-dependent frameworks
• Confidently communicating and collaborating with your fellow developers in an office set-up.

Requirements:

• Must have experience in Rust programming language
• Have excellent knowledge of different data structures and algorithms
• Working knowledge of any other programming language Python, Java, or JavaScript is good to have
• Experience with, or understanding of, Kafka or Redis, Cloud infrastructure services, and Docker is an added advantage
• Experience with SQL or NoSQL databases, MySQL, MongoDB, Elasticsearch, etc.
• Experience in Backend and APIs development
• Experience in analysing and optimising the platform's performance

 Listening to our B2B Customer’s concerns and handling product related complaintsor

queries on TAT basis.

 Contribute ideas to resolve customer problems to improve productivity.

 Maintain and update customer documentation as needed.

 Handle customer complaints, provide appropriate solutions and alternatives withinthe time

limits; follow up to ensure resolution.

 Actively listen to the concerns with a Solution Oriented approach.

 Manage transactions over CRM

NOTE -

1. Exciting Work Culture at Product Based Firm 

2.Male Candidates are preferred. 

3. Salary - 16k (FRESHERS) upto 23k inhand (Depending upon experience)

4. 6 day working with rotational week offs (DAY SHIFT - Any 9 hours) 

5. Overtime pay and Medical Benefits 

6. Full time Work from Office Role 

7. Upskilling and continual education 

8. Office Location - AltF Coworking Suncity Success Tower, Golf Course Ext Rd, Sector 65, Gurugram, Haryana 122005

Roles/Responsibilities:

 Own a team of 15-20 Developers and QAs at various levels

 Provide continuous feedback, training and make sure team is working on their full

    potential at all time

 Review the architecture/design of a product/module/feature and provide feedback

 Architect, design and/or hands-on code the critical portion of a

   product/module/feature

 Mentor the tech-leads on architecting the product to deliver on-time

Jobs Skills required:

 Strong tech background of working in product company

 Understanding of various backend and frontend technologies and its core concepts

 Ability to understand the business problems and solve it with innovative tech

    solutions

 Very strong analytical and problem-solving skills in super changing environment

• Own the product strategy; Understand customer requirements, market gaps/ need gaps and drive release-level feature choices.
• Connect activities and deliverables to business outcomes.
• Should be highly granular & hands-on.
• Constantly test his own products, create edge cases and if required should have the ability to write and define product specs from scratch.
• Have the ability to be able to work with complex cross functional teams/ should be able to influence cross functional teams: Engineers, Architects, category, business & finance.
• Should be data obsessed.
• Derive insights from data and use the same for product improvements and iterations.
• Also educate cross functional teams with actionable derived from deep data insights.
• Must aggressively defend a good strategy against random changes, fads and single-customer escalations.
• Candidate must push to allocate technical resources strategically among products.
• Integrate usability studies, market analysis, CST use-cases, NPS related data into product requirements to enhance user satisfaction and execute product specs for further execution.
• Design and execute a continuous testing plan for important end-to-end flows working

• Should have the experience of managing healthy conflicts and drive people towards the customer goals and organisation priorities.
• Should have the ability to define economic rationale for every major effort and translate into metrics.
• Hand in hand with QA team to deliver excellent experience.
• Work experience in the Ecommerce industry is highly preferred.
• Desired Skills: - Passionate about building world class products on the web / mobile

Role & Responsibilities

• Application Architecture: Design and implement application environment
• Manage the configuration and operation of client-based (on-premise) computer operating systems
• Monitor the system daily and respond immediately to security or usability concerns
• Create and monitor the disaster recovery (DR) of all servers.
• Respond and assign a team to resolve help desk requests
• Monitor and maintain server functionality and security issue.
• Administrate infrastructure, including firewalls, databases, malware protection software and other processes
• Automation configuration management using either Ansible, Puppet, Chef or an equivalent
• Manage and administer servers, networks, and applications such as DNS, FTP, and Web servers.
• Troubleshoot in-house network issues and fix them.
• Provide solutions to complex problems on the integration of various technologies
• Design plans as well as lead initiatives for the optimization and restructuring of network architecture
• Monitor the environmental conditions of a data center and cloud servers to ensure they are optimum for servers, routers, and other devices
• Collaborate with IT handlers, sales, and data center managers to develop an action plan for improved operations
• Conduct inspections on power and cooling systems to ensure they are operational and efficient
• Resolve operational, infrastructure or hardware incidents in a data center and cloud servers.
• Monitor and maintain company assets
• Infra-team management and skills enhancement (training) plans and execution

Skills

• In-depth knowledge of the Linux Operating System
• Expertise in Shell and/or Python scripting
• In-depth knowledge of any of the CI/CD tools like Jenkins/GitLab etc.
• Basic knowledge of monitoring tools like Zabbix/ Nagios etc.
• Expertise in any one of the cloud providers like AWS, Google Cloud, Microsoft Azure and other cloud solution providers
• Strong experience with SQL and MySQL
• A working understanding of code and script (PHP, Python, Angular and NodeJS)
• Ability to use a wide variety of open-source technologies
• Knowledge of best practices and IT operations
• Basic experience with VMware
• Advanced knowledge of system vulnerabilities and security issues

• Building Progressive Web App components and features for the company's advanced health-tech platform using React Js, Node Js
• Communicating effectively in a cross-functional product development team and presenting ideas and solutions effectively.