Technical Account Manager Intern

About the Role

We are seeking a detail-oriented, proactive, and reliable Trainee Executive to join our operations team(for Australian client). This role is critical in ensuring the smooth delivery of our services through effective client communication, resource scheduling, and administrative excellence.

 Key Responsibilities

- Client Communication: Manage all client interactions via email and phone calls. Respond promptly to inquiries, provide regular updates, resolve issues professionally, and maintain strong client relationships.

- Roster Management: Develop, update, and maintain security officer rosters and schedules. Coordinate shift allocations, handle changes/swaps, and ensure adequate staffing coverage at all client sites.

- CRM Management: Maintain accurate and up-to-date client and operational records in the CRM system. Generate reports, track service delivery, and support data-driven decision making.

- Compliance Management: Ensure all operations comply with Australian security industry regulations, licensing requirements, company policies, and client-specific standards. Assist with audits, documentation, and corrective actions.

- Timesheet Management: Process, review, and approve employee timesheets. Verify accuracy, resolve discrepancies, and support timely payroll processing.

- Additional responsibilities may include operational reporting, identifying process improvements, and collaborating with field teams, management, and other departments.

 Requirement

- Experience: 0 months–1 years of experience.

 Skills :

- Excellent verbal and written communication skills.

- Strong organisational and multitasking abilities with high attention to detail.

- Proficiency in Microsoft, Google Workspace, and CRM systems.

As an Account Management Operations Intern, you will own the entire sales journey start to finish and beyond. You will take qualified opportunities through discovery, demos, relationship-building, negotiation, closure, and ongoing account management.

There’s no passing the baton here. Once an account is yours, you own it. From closing the deal to keeping the relationship strong and the customer engaged, you’ll be the go-to person throughout the journey.

We’re looking for someone who is sharp, persuasive, commercially savvy, and great with people someone who communicates with confidence, builds trust, thinks on their feet, stays driven through challenges, and knows how to turn opportunities into wins.

High ownership. High impact. One person. One account. End to end.

What You'll Do:

• Take It From “Hello” to “Closed”: Own the entire sales journey from first conversation and discovery to demos, negotiations, follow-ups, and the final handshake.
• Sell the Problem, Not Just the Product: Understand what’s keeping the prospect up at night and show them how Outbox can solve it.
• Keep the Deal Moving: Chase the right follow-ups, handle objections, negotiate smartly, and make sure promising opportunities don't go cold.
• Keep Your Pipeline Clean: Own your CRM like it’s your dashboard. Keep leads, conversations, next steps, and follow-ups updated—no lead left behind.
• The Deal Doesn't End at “Yes”: Once the deal closes, the account is still yours. Be the primary point of contact, build the relationship, coordinate with internal teams, and make sure the customer gets value.
• Close. Retain. Grow: Own your targets and turn customers into long-term accounts.

The Outbox Rule

You don't just close accounts. You own them.

From the first “Hey” to “Let’s renew” the account is yours end-to-end.

Candidate Profile

• A natural communicator and relationship builder confident in conversations, sharp at uncovering customer needs, and skilled at building trust, influencing decisions, and creating lasting relationships.
• Commercially driven with a strong bias for action you set ambitious targets, create momentum, stay persistent through the sales cycle, and consistently look for ways to move the needle.
• Tech-savvy and sales-stack fluent comfortable using CRMs, sales engagement platforms, automation tools, and data to stay organised, efficient, and ahead of the pipeline.
• Startup-ready mindset curious, adaptable, resourceful, and comfortable with ambiguity. You take ownership, move fast, and bring the energy to figure things out rather than wait for them to be figured out.

What are we looking for

• Own it, don’t outsource it. You take responsibility, follow through, and see things to the finish line no handoffs, no “someone else will handle it.”
• Bias for action, with results in mind. You’re proactive, resourceful, and always looking for the smartest way to turn a problem into progress.
• Think fast, communicate clearly. You can navigate challenges, ask the right questions, and keep everyone aligned without creating unnecessary noise.
• Comfortable with the unexpected. Priorities can shift, plans can change, and sometimes the job description goes out the window — you’re happy to step up, adapt, and contribute wherever the team needs you.
• Team-first, growth-minded. You enjoy collaborating, learning on the fly, sharing ideas, and celebrating wins together. You bring the energy, curiosity, and drive to make things happen.

Screening Process

We value transparency, open communication, and a great attitude just as much as technical skills. We look for people who are curious, adaptable, and excited to take on challenges. Our screening process is designed to assess the whole person ,not just the resume.

• Resume → First Look, We’ll look beyond job titles to understand your B2B SaaS sales experience, impact, and what you’ve actually owned.
• Screening → Let’s Talk, A conversation around your sales approach, problem-solving, communication style, and how you think on your feet.
• Sales Deep Dive → Show Us Your Game , Expect real-world scenarios around selling, pitching, demos, negotiation, and handling the unexpected.
• Final Round → The Big Picture, A two-way conversation to see if there’s a strong fit between you, the role, and the Outbox way of working.

The capsule for you to get a call

• You are a doer, not just a planner.
• Curiosity is your default setting.
• You thrive in chaos (the productive kind).
• You are always looking for a smarter way to do things.
• You would rather create impact than count hours.

Think you are a fit? Prove it. We are excited to meet the people who don't just dream big, they build bigger.

Lets get started!

You’ll help identify potential clients, support outreach efforts, and learn how conversations turn into real business opportunities for a growing creative studio.

If you enjoy talking to people, researching businesses, and understanding how companies grow, keep reading.

The Kind of Work You’ll Be Doing:

• Researching brands and businesses that could be potential clients
• Assisting with lead generation and maintaining prospect lists
• Supporting LinkedIn outreach and email communication
• Helping track leads and organize outreach data
• Assisting in market research for pitches and proposals
• Learning how client acquisition works in a creative agency environment

What Makes You A Great Fit:

• You’re a fresher, recent graduate, or student looking to build experience in business development
• Your written and verbal English communication is strong
• You enjoy conversations, networking, and building professional relationships
• You’re curious about branding, design, marketing, and business growth
• You’re proactive and don’t wait to be told every next step
• Familiarity with LinkedIn, Google Workspace, CRM tools, or outreach platforms

What You'll Get:

• ₹5,000/month stipend
• Hands-on exposure to a professional, creative studio environment
• Opportunity to work with domestic and international clients
• Exposure to real-world business and client-facing environments
• Regular guidance and feedback from experienced team members
• Opportunity to build professional communication and industry knowledge
• Opportunity to be considered for a full-time position based on your performance, growth, and contribution during the internship

Location: Goregaon, Mumbai

Job Type: Full-Time

Experience: 5+ Years

Industry: Event Management

Job Summary

We are hiring an experienced Client Servicing Manager to manage client relationships, understand business requirements, and ensure seamless execution of projects. The ideal candidate should have strong communication skills, a client-first approach, and the ability to coordinate effectively with internal teams to deliver exceptional results.

Key Responsibilities

• Serve as the primary point of contact for clients.
• Build and maintain long-term client relationships.
• Understand client objectives and communicate requirements to internal teams.
• Coordinate across multiple departments to ensure timely project execution.
• Manage client expectations and provide effective solutions when needed.
• Track project progress and maintain regular communication with stakeholders.
• Prepare account status reports and post-project reviews.
• Identify opportunities to expand and strengthen existing client accounts.
• Address client concerns promptly and ensure high satisfaction levels.
• Stay informed about industry trends and market developments.

Required Qualifications

• Bachelor's degree in Business Administration, Marketing, Hospitality, or a related field.
• Minimum 5 years of experience in client servicing, account management, or a similar role.
• Strong relationship management and stakeholder handling skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple projects simultaneously.
• Proficiency in MS Office and CRM tools.

Preferred Skills

• Strong problem-solving and organizational abilities.
• Detail-oriented with a proactive approach.
• Ability to work in a fast-paced environment and meet deadlines.
• Professional and customer-focused mindset.

Benefits

• Competitive compensation package.
• Career growth and development opportunities.
• Collaborative and professional work environment.
• Exposure to diverse and challenging projects.

Apply now if you have a passion for client relationship management and delivering exceptional customer experiences.

We're looking for highly responsive, empathetic, and customer-oriented individuals who are adept at providing seamless, high-touch service to HNI clients. This role is perfect for a proactive individual who thrive in a fast-paced environment and have a passion for building strong relationships with high-net-worth clients. You'll be the backbone of our client-facing team, ensuring every interaction is seamless and every detail is handled with precision.

Who we are:

Cambridge Wealth is a respected, award-winning firm in the wealth space. As AMFI, SIF and APMI registered distributors, we work with renowned professionals from various industries, providing exceptional financial solutions. We're a fast-growing, excellence-oriented team focused on delivering outstanding service to our domestic, NRI, and Ultra HNI clients.

What you'll do:

• Client Management: Act as a primary point of contact for our most valued clients (HNIs, Ultra HNIs, NRIs). You'll handle their inquiries, provide timely updates, and ensure their needs are met with a high level of empathy and professionalism.
• Operational Support: Facilitate and manage the full client lifecycle, from initial onboarding and documentation to executing transactions and resolving issues. You'll ensure all processes are smooth, efficient, and compliant.
• Data & Reporting: Maintain meticulous client records, ensuring accuracy and confidentiality. You'll also assist in creating detailed portfolio reports that highlight performance and opportunities for our clients.
• Team Collaboration: Work closely with our wealth management team to track portfolio performance and support strategic initiatives.

What we need:

• Education: A degree in Finance, Commerce, Management, or Economics is preferred.
• Experience: Previous experience in the financial services or mutual fund industry is a plus, especially if you've worked with high-net-worth clients. Those with hospitality experience in the luxury and premium segments are also welcome to apply.
• Certifications: Currently valid NISM VA and or other NISM certifications are an advantage(and eventually required if onboarded).
• Technical Skills: We are strong on tech use & familiarity with the Zoho suite is preferred.

Who you are:

• Client-Focused: You genuinely enjoy building relationships and are driven by a desire to provide exceptional, personalized service.
• A Clear Communicator: You have excellent verbal communication skills.
• Detail-Oriented: You have a keen eye for detail and a meticulous approach to your work.
• Proactive & Resourceful: You don't wait for instructions. You're a problem-solver who takes ownership and can thrive in a dynamic, startup environment.

This role is NOT for you if:

• You prefer a slow-paced, micro-managed environment.
• You are not comfortable with change or taking on new responsibilities.
• You're looking for a passive, "take it easy" role.

What you'll get:

• A core role with a clear growth path within a fast-growing company.
• Meaningful Impact: You'll be a vital part of our team, not just a cog in the wheel.
• A great work environment that is informal, encouraging, and collaborative.
• Competitive compensation.

Our Hiring Process:

1. Online Application: You apply and answer a few quick questions. [5 min]
2. Skills Assessment: An online general aptitude test to evaluate your skills. [60 min]
3. People Video Interview: A quick chat with our People head [30 min]
4. Technical Interview: A discussion about your experience and skills. [30 min]
5. Founder's Interview (In-Person): A final interview to ensure a great fit. [30 min]
6. Offer & Checks: We make an offer, and proceed with a reference and background check.

Please note: This is a WFO (Work From Office) opportunity at our Pune, Prabhat Road office

About Codemonk

Codemonk is a product and digital engineering (PDE) services company. We build custom software across three service lines: Enterprise AI (knowledge retrieval, agentic workflows, process automation), Enterprise Application Engineering (portals, platforms, and enterprise integrations), and Computer Vision & Industrial AI (safety monitoring, quality inspection, spatial intelligence). We work with global enterprises, including a long-standing relationship with a Fortune 500 FMCG company, alongside specialized industrial and technology clients across India and Japan. About the role You'll own a portfolio of existing accounts spanning our largest strategic relationships and a set of smaller, recurring accounts. Twelve months in, you will be running structured account plans for your top accounts, owning the commercial relationship — pricing, negotiation, deal shaping — rather than relaying proposals from our pre-sales team. You'll have built a track record of self-originated cross sell and upsell opportunities across all three of Codemonk's service lines. On our very largest accounts, you'll operate alongside company leadership, who stay involved as executive sponsors — this role is the account strategist and day-to-day commercial owner, not a replacement for that senior relationship.

What you'll do

• Own the commercial relationship for a named portfolio of existing accounts, spanning global enterprise and mid-market industrial clients, from high-touch strategic accounts to lighter touch recurring ones

• Build and maintain structured account expansion plans — growth levers, quarterly roadmap, risk register — for your top accounts, and run regular account reviews.

• Proactively identify and pitch cross-sell and upsell opportunities across Codemonk's three service lines, rather than waiting for the client to ask

• Own pricing strategy and commercial structuring for deals within your accounts, partnering with our pre-sales team for technical scoping and estimates rather than simply passing their output through

• Track account health signals — utilization, satisfaction, delivery feedback — in partnership with delivery teams, and convert them into commercial conversations before they become risks

• Keep CRM records for your accounts accurate and complete, as a byproduct of running the account well — not as the job itself

• Partner with company leadership on executive-level engagement (client visits, roadmap workshops) for your most strategic relationships

What we're looking for

Required

• 5–7 years of experience in account management, client partnership, or enterprise sales within a project-based professional services, IT services, or software consulting environment (not primarily subscription/SaaS customer success)

• Experience owning commercial outcomes for enterprise accounts — pricing conversations, contract negotiation, deal structuring — not just relationship maintenance

• A track record of growing revenue within existing accounts through self-originated cross sell or upsell, not only responding to inbound requests

• Comfort translating technical capability into business value for enterprise stakeholders, and partnering closely with technical or pre-sales teams for deeper scoping

• Strong CRM discipline and follow-through

• Excellent stakeholder management skills, comfortable navigating multiple levels of a large enterprise organization Preferred

• Experience managing accounts in FMCG, manufacturing, or industrial sectors

• Experience selling AI, data, or software services specifically

• Exposure to international client engagement, particularly Japan

• Experience building and running structured account plans or quarterly business reviews

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, Collive, MTV, Toit, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who

believe Moshi Moshi is an experience rather than a company.

Why Moshi Moshi?

The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, Hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.

PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your

everyday life struggles. We can't do much about the manager!

Job Description:

As a Business Coordinator Intern, your role encompasses various crucial tasks aimed at ensuring smooth communication, efficient lead management, and streamlined operations within the organisation. Here's a refined draft of your responsibilities:

1. Client Communication Management:

- Act as the primary point of contact for incoming client inquiries, promptly addressing their queries and clarifying requirements.

- Utilise effective communication skills to articulate the company's offerings and provide relevant information to potential customers.

2. Lead Allocation:

- Screen the incoming leads and allocate the relevant ones to team members.

3. CRM Utilization and Notification Management:

- Maintain and update the Customer Relationship Management (CRM) platform to ensure accurate recording of client interactions and requirements.

- Manage notification systems to promptly address client inquiries and relay relevant information to the team for further action.

4. Collaboration with Finance Team:

- Establish regular communication channels with the finance team to coordinate invoice generation and payment processing for clients.

- Ensure timely follow-up on payment statuses and address any financial inquiries from clients.

5. Proposal Management and Client Engagement:

- Assist in the creation and distribution of proposals to potential clients, ensuring alignment with their needs and expectations.

- Maintain ongoing communication with clients to provide updates, address concerns, and facilitate any necessary adjustments to proposals or services.

By effectively managing client communications, streamlining lead management processes, leveraging CRM systems, collaborating with the finance team, and maintaining proactive client engagement, you play a vital role in driving business growth and fostering positive client

relationships as a Business Coordinator Intern.

Job Description – Sales Operations Job

Title: Sales Operations Executive

Department: Sales

Role Overview

We are looking for a Sales Operations professional to support our sales team and maintain

strong relationships with existing clients. The role will be responsible for ensuring smooth

day-to-day operations, handling client queries, and managing relationships with existing

channel partners. This is an entry-level role, and freshers are welcome to apply.

Key Responsibilities

• Manage and maintain strong relationships with existing clients.

• Handle client queries and coordinate with internal teams to resolve issues on time.

• Follow up with clients to ensure timely transactions and repayments.

• Manage and maintain relationships with existing channel partners.

• Coordinate with channel partners for regular business opportunities and follow-ups.

• Coordinate with internal teams such as Credit, Operations, Risk, and Finance to ensure

smooth execution.

• Maintain accurate records of client and partner interactions.

• Ensure timely follow-up on pending documents, transactions, and other requirements.

Key Skills & Competencies

● Strong client relationship management skills

● Excellent verbal and written communication

● Good follow-up and coordination skills

● Strong problem-solving and ownership mindset

● Ability to manage multiple clients and priorities

● Understanding of lending, working capital, fintech, or financial services is preferred

● Good analytical and reporting skills

● Proficiency in MS Excel / Google Sheets

● Ability to work effectively with cross-functional teams

🚀 WE’RE HIRING AT HUMPPL! | SALES & MARKETING INTERN 🚀

Role Identity: Growth Activation Associate

Are you interested in business growth, market research, communication, and building professional relationships? 🌟 Join Humppl and gain hands-on experience in prospect research, lead generation, outreach, sales coordination, and marketing operations!

💚 What you’ll do:

• Research companies, campuses, founders, and relevant stakeholders.
• Build prospect lists and support lead generation.
• Assist with personalised email and LinkedIn outreach.
• Coordinate meetings, follow-ups, and sales activities.
• Support marketing campaigns, content distribution, and partnerships.
• Maintain CRM records, campaign databases, and basic reports.

✨ Key Skills:

• Strong written and verbal communication
• Market and prospect research
• Analytical thinking and attention to detail
• Professional email and LinkedIn communication
• Personalised outreach and lead generation
• Basic spreadsheet skills
• CRM operations and record management
• Follow-up and task-management skills
• Business and customer awareness
• Responsible use of AI and digital tools
• Ownership, consistency, and willingness to learn

🎯 Who can apply?

• Candidates with 0–1 year of experience
• Students, final-year learners, recent graduates, and early-career professionals
• Candidates from Business Administration, Commerce, Management, Economics, Marketing, HR, or related fields
• Self-motivated learners with curiosity, communication skills, and initiative

📍 Work Arrangement: Remote

🌱 Why Humppl?

Develop practical business skills, learn how companies identify opportunities and build relationships, contribute to growth initiatives, and gain exposure to real-world business challenges.

🚀 Interested in business development, lead generation, and marketing? Take the first step toward building your skills. Apply now or share this opportunity with someone who would be a great fit!

Humppl — People-First. Business-Driven. Future-Ready.

#Humppl #Hiring #SalesAndMarketing #SalesIntern #LeadGeneration #BusinessDevelopment #RemoteInternship #Freshers #CareerGrowth

Who are we?

We are a fast-growing technology company building digital platforms and services for global industries that depend on reliable operations, strong coordination and seamless communication.

Our work focuses on solving complex real-world problems by bringing together software, data, automation and customer-centric workflows. We support businesses in improving efficiency, strengthening operational visibility and delivering better experiences for their customers and end users.

We are entering an exciting growth phase and are looking for people who are hands-on, commercially minded and eager to build. This is an environment where ownership, follow-through and attention to detail matter. Every customer interaction, every process improvement and every successful delivery contributes directly to the company’s growth.

Joining us means becoming part of an ambitious team that is building practical technology solutions with real business impact.

Who are we looking for?

We are looking for a new team of highly organised and commercially driven Sales Success Specialists to support our sales growth, customer onboarding and revenue operations.

This role sits at the centre of lead generation, CRM discipline, sales follow-up, customer coordination, logistics and order-to-cash execution. The ideal candidate will be comfortable making cold calls, managing data accurately, coordinating with internal teams and ensuring that every lead, order and customer interaction is followed through professionally.

This is a hands-on role for someone who enjoys sales operations, customer success and execution.

Key Responsibilities

Lead Generation and Cold Calling

• Identify, research and qualify new sales leads.
• Conduct cold calls and follow-up calls with prospective customers.
• Maintain professional communication with prospects across phone, email, WhatsApp and LinkedIn.
• Book meetings and demos for senior sales team members.
• Track lead status and next steps clearly in the CRM.

CRM and Sales Data Management

• Create, maintain and update CRM records for leads, customers, contacts, opportunities and orders.
• Ensure all sales activity, follow-ups, meeting notes and customer updates are properly logged.
• Keep customer and vessel data accurate and up to date.
• Prepare weekly sales pipeline and activity reports.
• Support sales forecasting and order tracking.

Lead-to-Order Coordination

• Support the sales team in moving leads through the pipeline.
• Follow up on proposals, pricing, commercial queries and customer confirmations.
• Coordinate internal approvals, documentation and customer onboarding requirements.
• Ensure handover from sales to delivery is clear and complete.
• Track trial accounts, pilots, activations and customer commitments.

Order-to-Cash Support

• Coordinate order confirmation, customer documentation and billing information.
• Work with finance to support invoicing, payment follow-up and revenue tracking.
• Monitor order status from confirmation through to activation and payment.
• Support renewal tracking, upsell opportunities and customer account updates.
• Maintain clear records of commercial terms, purchase orders and invoice status.

Logistics and Customer Operations

• Coordinate dispatch, delivery and tracking of any required hardware or onboarding material.
• Liaise with customers, vessel contacts, agents and internal delivery teams.
• Ensure activations, licences, customer access and support processes are completed on time.
• Help resolve operational blockers by coordinating between sales, support, finance and delivery teams.

Skills and Experience

Essential

• 0 to 5 years of experience in sales support, inside sales, customer success, sales operations or revenue operations.
• Strong communication skills, especially over phone and email.
• Comfortable making cold calls and following up with prospects.
• Good CRM discipline and attention to detail.
• Strong Excel / Google Sheets skills.
• Ability to manage multiple leads, customers and tasks at the same time.
• Commercial mindset with strong follow-through.
• Comfortable working with sales, finance, logistics and customer success teams.

Preferred

• Experience in B2B SaaS, maritime, logistics, shipping, telecoms, technology or enterprise services.
• Experience using HubSpot, Zoho, Salesforce, Pipedrive or similar CRM tools.
• Experience handling order management, invoicing coordination or customer onboarding.
• Familiarity with LinkedIn prospecting and sales outreach tools.

Ideal Candidate Profile

You are persistent, organised and commercially alert. You do not let leads go cold, data go stale or orders get stuck. You are comfortable speaking to customers, chasing updates, maintaining systems and ensuring that the full sales process runs smoothly from first contact to payment collection.

You should enjoy working in a fast-moving environment where sales, customer success, operations and finance need to work closely together.

Key Success Measures

• Number of qualified leads created and followed up.
• CRM accuracy and completeness.
• Speed and quality of lead follow-up.
• Conversion support from lead to order.
• Timely order processing and activation coordination.
• Reduction in delays between order confirmation, invoicing and payment.
• Clear reporting on sales pipeline, customer status and revenue progress.

Reporting Line

The role will report to CCO and will work closely with sales, customer success, finance and operations teams.

Why Join Us

This is an opportunity to be part of a growing technology company where sales execution, customer success and operational discipline directly contribute to business growth. The role offers strong exposure to B2B sales, customer operations, commercial processes and revenue management.