Technical Account Manager

Responsibilities:

* Generate leads through cold calling, email campaigns & networking events

* Convert prospects into paying customers via B2B sales techniques

* Manage existing accounts for upselling & retention purposes

We are seeking a dynamic and knowledgeable Computer Science Teacher to educate and inspire students in foundational and advanced computing concepts. The ideal candidate will have hands-on experience with web development (HTML/CSS), structured programming in C, and object-oriented programming using Python and Java. This role involves designing engaging lessons, fostering critical thinking, and preparing students for real-world tech challenges.

Job Title: Salesforce ServiceMax Administrator

Experience: 6+ Years

Location: Remote

Responsibilities

• Maintain strict change management controls within Salesforce platforms, following structured development practices (Dev, Test, Approval, Production).
• Coordinate with the Salesforce Lead to design, implement changes, and support the Salesforce platform across Sales, Marketing, and Service functions.
• Assist in solution design and implementation of Salesforce configurations based on business requirements.
• Support Salesforce security, governance, and data integrity across the platform.
• Document “as-built” configurations to maintain a comprehensive configuration portfolio.
• Provide end-user production support by resolving business and customer issues while ensuring data accuracy across the system.
• Manage data quality and perform data cleansing activities to ensure integrity within the Salesforce ServiceMax platform.
• Partner with business stakeholders to proactively identify, design, and implement improvements, automations, enhancements, and system customizations to address critical business needs.
• Stay current with Salesforce releases, new features, and best practices, assessing their organizational impact.
• Understand and manage data flows and integrations between Salesforce and other enterprise applications.
• Perform day-to-day Salesforce administration tasks including:

Ø User and license management

Ø Roles, profiles, and permission sets

Ø Workflows and process automation (Process Builder and Flows)

• Provide technical recommendations to address specific business challenges.
• Create and customize objects, fields, page layouts, dashboards, and reports to improve automation and user experience.
• Develop reports and dashboards to support end-user analysis and decision-making.
• Deliver user training and support adoption of Salesforce and ServiceMax applications.

Required Qualifications

• Salesforce Administrator Certification required.
• ServiceMax 101 and ServiceMax 201 certifications required.
• 6+ years of experience as a Salesforce ServiceMax Administrator with strong knowledge of Salesforce best practices.
• Hands-on experience with Salesforce ServiceMax and Service Cloud.
• Experience leading or participating in full-cycle ServiceMax implementations.
• Proven experience designing and implementing solutions within ServiceMax and Salesforce.
• Experience with Salesforce Analytics configuration.
• Strong hands-on experience with Salesforce Flow configuration.
• Experience managing data integrations between enterprise applications (e.g., SAP).

Preferred Qualifications

• Experience with JIRA Projects and Service Management systems.
• Proven experience implementing ServiceMax solutions such as:

Ø Depot Repair

Ø Factory Repair processes

Hands-on experience building:

Ø Service Flow Managers (SFMs)

Ø Inventory Management

Ø Preventative Maintenance

Ø Work Execution

Experience with:

Ø Contracts

Ø Warranties

Ø Entitlements Management

Job description

We are seeking an experienced Frontend Developer to join our team, responsible for building fast, scalable, and maintainable web applications. The ideal candidate will have a strong proficiency in HTML, CSS, JavaScript,Flutter and relevant frameworks, with a passion for creating intuitive and engaging user interfaces.

Key Responsibilities:

- Design and develop responsive, mobile-first UI components and features

- Write clean, modular, and reusable code

- Collaborate with backend developers and designers to integrate APIs and design assets

- Implement accessibility and web performance optimization techniques

- Troubleshoot and debug frontend issues

- Stay up-to-date with industry trends and emerging technologies

- Participate in code reviews and contribute to the improvement of the codebase

Requirements:

- 3+ years of experience in frontend development

- Strong proficiency in HTML, CSS, JavaScript, and relevant frameworks (e.g., React, Angular, Flutter)

- Experience with build tools like Webpack, Gulp, or Grunt

- Knowledge of version control systems like Git

- Excellent problem-solving skills and attention to detail

- Strong communication and collaboration skills

Nice to Have:

- Experience with modern frontend build tools and workflows

- Familiarity with backend technologies and APIs

- Knowledge of web performance optimization techniques

- Experience with accessibility guidelines and best practices

Technical Content Writer & Strategist – CRM & Digital Transformation

Location:

Hybrid – Noida

Department:

Marketing & Growth

Reports To:

Manager – Marketing

Experience Required:

3–5 years in technical content writing, preferably in CRM, SaaS, or B2B tech.

🚀 The Role

We’re seeking a Technical Content Writer & Strategist who can simplify the complex and craft compelling, tech-driven stories. This role is made for you if you have a knack for turning CRM workflows, Salesforce use cases, or digital strategy frameworks into impactful blogs, whitepapers, and email sequences.

You’ll write for decision-makers, tech leaders, and digital stakeholders—delivering content that’s clear, authoritative, and conversion-ready.

💼 What You’ll Do

• Write long-form technical content: Deep-dive blogs, implementation guides, whitepapers, how-tos, product overviews, and explainers.
• Simplify technical concepts: Translate complex CRM, API, or integration language into accessible content for B2B audiences.
• Create SEO-first content: Use tools like SEMrush to drive search performance.
• Collaborate with SMEs: Work closely with developers, architects, and consultants to ensure technical accuracy.
• Craft LinkedIn content: Ghostwrite strategic posts for founders, CXOs, and tech leaders.
• Support marketing campaigns: Develop content for email drips, landing pages, lead magnets, and product launches.
• Leverage AI tools: Use Claude AI, ChatGPT, Grammarly, etc., to enhance writing speed and tone alignment.
• Maintain documentation standards: Build and refine internal and external docs with clarity and consistency.

🎯 What You Bring

• 3–5 years of technical content writing experience for B2B or SaaS audiences.
• Deep understanding of CRM platforms (Salesforce preferred), digital transformation, and enterprise tech.
• Proven ability to translate complex technical ideas into business-readable content.
• Solid research and interviewing skills to collaborate with product and solution teams.
• Familiarity with SEO, analytics tools, and performance tracking.
• Excellent storytelling skills—both long-form and short-form.

🌟 Bonus Points If You Have

• Experience working with Salesforce partners or CRM consultants
• Published thought leadership in CRM, AI, digital transformation, or SaaS
• Familiarity with tools like Notion, WordPress, or other content management platforms

Looking for Mid level to Senior tester. 

Scope is manual + Automation with focus on automation testing with Selenium.

This is an immediate requirment. Kindly apply only if you can join in a weeks time.

Job Description for Project Manager:

1.    Exposure to US/International Client (Preferred) Prior Experience in Digital Marketing (Search Engine Optimization) / Project Coordinator / Project Manager roles.

2.    Excellent written and verbal communication and presentation skills, able to generate interest and engage the client during calls and on emails.

3.    Manage projects, establish productive, professional, and profitable relationships with key personnel and clients in assigned projects.

4.    Coordinate with various departments within the organization, including support, service, technology, and manage resources, in order to ensure seamless functioning of the client accounts.

5.    Responsible for client receivables; planning and execution of monthly retention.

6.    Candidates with Project Management, Digital Marketing & Technical Skills Preferred.

7.    Preferred Location Noida.

8.    Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations/queries.

9.    Ability to maintain a positive, motivational, 'get things done' attitude, especially when faced with difficult circumstances.

10. Achieves strategic customer objectives and account plans defined by company management.

11. Good relationship-building skills (internal, external, and cross-cultural).

12. Sound computer skills, especially in the areas of MS Word, MS Excel, and MS PowerPoint.

13. Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary actions required and always keep the internal team updated.

14. Maintain a consistent schedule of online meetings with the client to manage performance objectives, customer-expectations and assess customer needs on an ongoing basis.

What we are looking for-

· Excellent communication skills

· Must have Experience in Digital Marketing.

Why should you join us

· Fixed working timings- 5 days working

· Attractive Incentives

· Young & Vibrant work culture

Job Location: Noida Sector 63

Job Profile: Project Manager

Job Timing: Night Shift 

About Graygraph Technologies:

Graygraph Technologies LLC is an IT services provider company that has skills and expertise to facilitate complex business solutions. We offer services like staffing solutions, software development, web development, Content Management Solutions, and Creative Design from the very beginning until the end. Our overall process includes concept, design, development, incorporation, and implementation. We have a squad of experts, who are working on modern technologies and tools with vast experience to carry out web-based projects.

To know more, please visit our Websites:

www.Graygraph.com

www.DigitalGuider.com

Venue: Graygraph Technologies, Second Floor, Block- A128, Sector 63, Noida.

Please don't hesitate to reach out to me, either through email or by calling me directly, if you have any questions or concerns. 

https://www.linkedin.com/in/yashika-thakkar-b236a0212/

Hello,

Is your career aspiration to build and scale up Technology products to reach millions of users? Then we are looking for you!

This is with reference to our conversation today. We are looking for great talent like you to help us build the world's largest and only cricket network! 

We are what you wish existed while you were growing up playing cricket! CricHeroes is the world’s largest Cricket Network with 10 million+ users. It helps cricketers score their matches, tournaments, get recognition and improve themselves with data. In the next few years, we are determined to reach 100 million+ grassroots cricketers all around the world. With 70+ District level associations, 20+ BCCI affiliated associations in India, and 30+ ICC-affiliated associations, the app is currently used around the world which includes quite a few test-playing countries as well. 

We are a team of 44 extraordinary members, who are striving to do some great quality work, empowered with freedom and responsibility, keeping in mind “What’s best for CricHeroes''. We live by the culture of openness and candor. To be able to say what you feel with the right intent helps us to grow as an individual and as a company.

Moving on from work-life balance we believe in work-life integration. For matured adults working with us, we don't find a reason to have control over their leaves and holidays. Thus, we have an “Unlimited Leave Policy” and it's working great for us! In addition, we also have flexible work hours and 5 workdays a week. Moreover for anything, we ensure we set the right Context over Control.

To help us grow and increase our Talent Density, we are looking for an All-Rounder Full Stack Developer, who is passionate about scaling up India's one-of-a-kind niche B2C platform and the pulse of the nation - Cricket!

Please find below the details of the job:

This might be a great opportunity for you if

• You are action and result-oriented highly driven person who aspires to be part of a team that is scaling up a successful B2C product.

• You are an analytical problem solver with strong Node.JS knowledge and a passion for teamwork and innovation

• You have hands-on experience in designing and developing applications and object-oriented analysis and design using common design patterns.

What are we looking for, in you?

• You are an ambitious problem solver who is constantly learning and updating yourself with the latest technology and an expert in technology development.

• In-depth knowledge of Node.js and used it for product development in a B2C fast-paced product company for 5-6 years

• Strong analytical skills and problem-solving aptitude

• Attention to details

• You believe in teamwork.

• You have a Bachelor's degree in Computer Science (or Equivalent).

• Mandatory Technical background: Node.js, Javascript, MySQL, MongoDB, Redis, Angular JS, React JS

• Preferable skills in AWS, Big Data, Analytics, Google Cloud.

What are we looking for, from you?

• You will write well-designed, testable, efficient code.

• You will ensure the code and designs are in compliance with specifications as developed.

• You will prepare and produce releases of software platforms and support continuous improvement by investigating alternatives and technologies.

• Work as part of a team developing applications and services using Agile development methods

• Contribute to team and organizational improvements in process and infrastructure

• Build customer-facing UI and back-end services

• Code, test and operate node.js based services

• Effectively use tools and ingenuity to identify and fix defects before they become a problem

• Good Stackoverflow profile is a big plus.

We are made in India by the passionate cricketers for the passionate cricketers of the world!

If you are interested, I will send you details to my team for further screening.

• Cold calling, relationship building, follow up through emails.
• Generating new sales orders.
• Acting as a bridge between customers & the company.
• Identify relevant new business opportunities
• Efficiently and effectively process assigned opportunities into new business sales
• Research and build new and existing prospect accounts (i.e., adding contacts, sending regular emails, appointment setting)
• Consistently meet or exceed monthly and quarterly sales targets to secure new business

Specific Skill Set:

• Must be Very Good at English & Kannada Communication.
• Should have at least 2 years of experience as a Sales promoter in the medical field.
• A strong desire to become a sales professional.