QA Engineer

DevOps Engineer

We are looking for a hands-on DevOps Engineer to manage and scale our cloud infrastructure, Kubernetes-based microservice deployments, monitoring systems, and data engineering infrastructure.

The person will be responsible for building reliable, secure, scalable, and cost-efficient infrastructure using automation-first practices. This role is important for supporting a high-growth B2C platform where availability, deployment velocity, observability, security, and cost efficiency are critical.

Key Responsibilities

• Manage and automate cloud infrastructure using Terraform.
• Deploy, manage, and troubleshoot microservices on Kubernetes.
• Build and maintain CI/CD pipelines to ensure reliable, controlled deployments.
• Implement safe release practices, including rolling deployments, rollback, and zero-downtime deployments.
• Manage monitoring, logging, alerting, dashboards, and production runbooks.
• Support incident response, production debugging, RCA, and preventive action closure.
• Ensure infrastructure is scalable, secure, highly available, and cost-optimised.
• Support data engineering infrastructure, including ClickHouse, PeerDB, Airflow, Kafka, and related platform components.
• Maintain infra-level security controls, backups, disaster recovery, and access governance.

Required Skills

• Strong experience with Terraform, Infrastructure as Code, and AWS.
• Strong experience with Kubernetes, Docker, Helm, ingress, and autoscaling.
• Experience with CI/CD tools such as GitHub Actions, GitLab CI, Jenkins, ArgoCD, or similar.
• Experience with monitoring and observability tools such as Prometheus, Grafana, ELK/OpenSearch, New Relic, or similar.
• Good understanding of cloud networking, DNS, load balancers, VPC/VPN, SSL/TLS, firewalls, and WAF.
• Experience with Linux administration, shell scripting, and automation.
• Understanding of cloud security, IAM, secrets management, and access governance.
• Exposure to databases, queues, caches, and data infrastructure tools such as ClickHouse, PeerDB, Airflow, Kafka, or similar.
• Strong debugging and problem-solving skills during production incidents.
• Ability to work closely with engineering teams to improve deployment, monitoring, cost, and reliability. 

Java Developer (6+ Years Experience)

We are looking for an experienced Java Developer to join our dynamic team for an exciting project with a leading client.

 Role Details:

 Location: Bangalore

 Key Requirements:

 6+ years of hands-on experience in Java development

 Strong expertise in Core Java, Spring Boot, Microservices

 Experience with REST APIs & backend development

 Good understanding of databases (SQL/NoSQL)

 Familiarity with Agile methodologies

Requirements / Experience:

• Min 4 Years of Experience
• Experience in cross-platform mobile software development (Android/iOS) using technologies such as React Native, Flutter, GO/ Golang, Xamarin, Blazor, JavaScript, TypeScript, Dart, C#
• Familiarity with API Development (REST, Web API, WCF, SOAP)
• Experience with full-lifecycle design, development, and testing of critical business applications
• Good problem-solving skills with attention to detail
• Strong verbal, written, interpersonal, and organizational skills
• Ability to work independently and in a team environment
• Ability to multi-task effectively
• Reliable, highly motivated, with a positive attitude
• Experience with MsSQL, MariaDB

Customer Success Specialist

Why Reelo

In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.

Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.

We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:

1. Getting people to make their first purchase.

2. Getting those people to come back and buy again (and again and again).

These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.

Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.

👉🏻 Read more on https://www.reelo.io

About the opportunity

As Reelo grows, we're looking for a passionate Customer Success Specialist to join our team for the next phase of growth. The Customer Success Specialist is responsible for the success of our customers by providing them with the resources and support they need to get the most out of our product. This includes onboarding new customers who have upgraded to a paid plan, providing training and support, and working with customers to identify and solve problems. The ideal candidate will have a strong understanding of SaaS products and services, as well as the ability to build and maintain relationships with customers.

This is a Work from Office role in Ahmedabad, Gujarat

What will you do?

• Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts
• Proactively reaching out to customers to ensure they are getting success using Reelo.
• Respond professionally to incoming inquiries from your customers.
• Being the one responsible, to ensure that your customers have a great experience with the product -a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible.
• Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of.
• Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better.
• Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions.

What you need?

• Past experience in account management/client services roles across
• A strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer
• Excellent verbal, written communication, and presentation skills.
• Ability to respectfully handle complaints/ escalations
• A very consultative approach and passion for speaking to customers everyday
• Passion for technology and keeping up with latest trends
• Great attention to details
• Being tactful and providing best practices to customers to ensure they are seeing success using Reelo
• Organizational skills and experience improving processes
• The ability to explain complex topics in easy to understand and concise language
• Demonstrated drive to exceed performance expectations and ability to work with change.

Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful!

ob Description:

• Cold Calling.
• Pitching to the channel partners for the site visit.
• Maintaining the database of the channel partners regularly.

Key Skills:

• Good verbal communication skills in English and Hindi.
• Computer Literate.

• Strong communication skills (written and verbal)
• Responsive, reliable and results oriented with the ability to execute on aggressive plans
• A background in software development, with experience of working in an agile product software development environment
• An understanding of modern deployment tools (Git, Bitbucket, Jenkins, etc.), workflow tools (Jira, Confluence) and practices (Agile (SCRUM), DevOps, etc.)
• Expert level experience with AWS tools, technologies and APIs associated with it - IAM, Cloud-Formation, Cloud Watch, AMIs, SNS, EC2, EBS, EFS, S3, RDS, VPC, ELB, IAM, Route 53, Security Groups, Lambda, VPC etc.
• Hands on experience with Kubernetes (EKS preferred)
• Strong DevOps skills across CI/CD and configuration management using Jenkins, Ansible, Terraform, Docker.
• Experience provisioning and spinning up AWS Clusters using Terraform, Helm, Helm Charts
• Ability to work across multiple projects simultaneously
• Ability to manage and work with teams and customers across the globe

Profile : Social Media Executive (Client Servicing)

Exp: 6 months-2 years

Role: To manage social media accounts of CarWale’s Dealer Partners generating content for social media engagement.

Key Outcomes Expected:

Should be good at understanding client requirements and deliver basis commitment

Ideating, Posting and Promoting content on Social Media platforms (majorly Facebook & Instagram)

Ideating with the team on how to further build the dealer social platforms

Researching on various creative and ad formats available on the social platforms

Coordinate with design team to get creatives in place for social media accounts

Creation of content calendar

Competencies needed to deliver the desired outcome:

• Conceptualising creative ideas for designing
• Creative writing skills to be able to add value to social media engagement
• Good communication skills, to be able to timely & tactfully respond to mails and posts
• Active listener
• Active social media user - FB | Twitter | Instagram
• An eye for detail
• Ability to check and correct text matter
• Team player

Other traits:

• Enthusiastic
• People’s person
• Self-motivated
• Interpersonal skills
• Agile and adaptable
• Open to working on weekends from home
• Time Management

Experience / Qualification / Other Requirements:

• Graduates - BMM/BMS