Your responsibilities will include:
- Tracking of system defects reported by users, ensure prompt resolution to the defects reported and facilitate users in
- Assessment and implementation of service requests in according to operating procedures, g. data patching requested by users.
- Tracking and monitoring of change requests raised, conduct of impact assessment, design & implement solution and facilitate users in change request testing
- Ensure the smooth operation of the SD Portal, and support is not disrupted during normal office working
- Maintain the development hardware and software patches and update changes to the documentation where necessary
- Upgrade of software such as application server, and testing arising from the software upgrade.
- Respond to calls and email messages from users about problems or queries regarding Portal, execution of scheduled events such as monthly jobs, financial/calendar year- end activities, interface testing, support of audit-related activities, decommissioning activities.
- Manage project timeline, resources, scope and change requests.
- Review deliverables and ensure they are of requisite
Requirement:
- You have at least 5-6 years of working experience in information technology; of which at least 3 years of working experience in software development using OutSystems Agile development platform and at least 1 project implementation experience in OutSystems.
- You have some experience in supporting IT projects on OutSystems Platform
- You have good knowledge of software development, specifically in OutSystems and domain knowledge in the areas of Human Resource or Corporate Administration.
- You have strong technical skills in OutSystems, Microsoft SQL Server platform.
Tech Stack
- .Net
- C#
- Jquery
- Javascript
- Html
- CSS

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Impact In This Role
Excellent problem solving, decision-making and critical thinking skills.
Collaborative, a team player.
Excellent verbal and written communication skills.
Exhibits initiative, integrity and empathy.
Enjoy working with a diverse group of people in multiple regions.
Comfortable not knowing answers, but resourceful and able to resolve issues.
Self-starter; comfortable with ambiguity, asking questions and constantly learning.
Customer service mentality; advocates for another person's point of view.
Methodical and thorough in written documentation and communication.
Culture oriented; wants to work with people rather than in isolation.
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- Basic Knowledge of SQL
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- Coordinate with the developer, product manager, and other business
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- Strong understanding of the Ruby programming language and Rails framework
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1) understand the requirement gathering process completely
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3) Prepare Tecnical Documenation .
4) Problem Solving ad thinking laterallyas part of a team or individually to meet needs of the project
5) Manual Testing , unit testing of the software developed
6) Experience in Deployment and Build Management
7) Consulting Client /colleagues concerning the maintennce and performance of software appllications and obraining information clarify details and implement information











