Senior Executive Motion Graphics

About the Role

We are looking for a Customer Success Manager who will be responsible for managing client relationships, ensuring successful onboarding, and driving long-term customer engagement. The role requires strong stakeholder management skills and the ability to drive product adoption and customer satisfaction.

 Key Responsibilities

• Manage the end-to-end customer lifecycle, including onboarding, engagement, retention, and renewals
• Conduct product onboarding sessions, demos, and training for new customers
• Build and maintain strong relationships with clients, acting as the primary point of contact
• Understand customer goals and ensure the product delivers measurable value
• Monitor customer health metrics, usage patterns, and engagement levels
• Proactively identify risks and take action to prevent churn
• Drive renewals and upsell opportunities in collaboration with Sales teams
• Coordinate with Product, Engineering, and Support teams to resolve customer issues
• Conduct Quarterly Business Reviews (QBRs) and share performance insights
• Collect customer feedback and provide inputs for product improvement
• 
  

Required Skills & Qualifications

• 4–7 years of experience in Customer Success / Account Management / Client Success
• Experience working in SaaS, Martech, or Product-based companies
• Strong communication and relationship management skills
• Experience handling B2B clients
• Proven ability to manage multiple customer accounts simultaneously
• Strong problem-solving and analytical skills
• Ability to explain technical concepts to non-technical users
• Experience in managing client expectations and resolving escalations

Exp: 5 to 8 Years

Budget- 20 to 24LPA

Location: Mumbai, Andheri

Mandatory Criteria

• You are an MBA grad with 5+ years into your marketing career, with strong B2B experience.
• You are equally comfortable thinking and doing — you don’t just manage, you make things happen
• You think like a founder — practical, agile, and resourceful.
• You thrive in fast-paced, iterative environments.
• You are fascinated by what makes AI and Learning tick.
• You value output over optics — and clarity over jargon.

OKR

● Own the marketing calendar and deliver practical, sharp B2B campaigns that generate

sales meetings and conversations, not just clicks and impressions.

● Come up with breakthrough marketing initiatives that challenge “this is how it’s done”

thinking.

● Partner closely with the sales, product, and solutions team to move the sales pipeline.

● Drive execution across email, LinkedIn, events, and more with an outcome-driven

approach

● Leverage tools and AI platforms for the creation of marketing and sales collaterals across

various formats and mediums relevant to target customers

● Lead a sharp team, while staying deeply hands-on yourself.

If interested kindly share your updated resume at 82008 31681

Job Title: Business Head - Radiology

Location: Gurugram

Job Summary: The Business Head - Radiology is responsible for overseeing the radiology business unit's strategic planning, operations, and growth. This role involves managing the overall business, driving revenue, ensuring operational efficiency, and maintaining high standards of patient care. The position requires strong leadership, business acumen, and expertise in the radiology field.

Key Responsibilities:

Strategic Planning and Business Development:

·        Develop and implement the business strategy for the radiology unit, aligning with overall company goals.

·        Identify growth opportunities, including new markets, services, and technologies.

·        Collaborate with marketing and sales teams to develop strategies to increase market share.

·        Ensure P & L management and Business growth.

Operational Management:

·        Oversee daily operations, ensuring optimal resource utilization, efficiency, and quality of service.

·        Develop and maintain standard operating procedures (SOPs) for all radiology services.

·        Ensure compliance with regulatory standards, accreditation requirements, and safety protocols.

Financial Management:

·        Prepare and manage the budget for the radiology unit, focusing on cost control and revenue generation.

·        Analyze financial performance, identify trends, and develop action plans to improve profitability.

·        Drive initiatives to enhance revenue streams, including pricing strategies and new service offerings.

Team Leadership and Development:

·        Lead, mentor, and develop a high-performing team of radiologists, technicians, and support staff.

·        Foster a positive work environment that encourages teamwork, professional growth, and continuous improvement.

·        Implement performance management systems to ensure team accountability and success.

Patient Care and Quality Assurance:

·        Ensure the highest standards of patient care and service delivery.

·        Monitor patient feedback and implement improvements to enhance patient satisfaction.

·        Oversee quality assurance programs and ensure compliance with clinical protocols.

Stakeholder Management:

·        Build and maintain strong relationships with internal and external stakeholders, including healthcare providers, vendors, and partners.

·        Represent the radiology unit in meetings, conferences, and industry events.

Technology and Innovation:

·        Stay updated on the latest trends and advancements in radiology technology.

Drive the adoption of new technologies to improve diagnostic capabilities and patient outcomes

Should be CA qualified, or an MBA Finance, similar & relevant qualification, Big4 experience preferred

Work Experience : 3-5 years of relevant experience required.
Salary Range 6-8LPA

Financial Reporting:
•Management Accounting, Reconciliation, Intercompany Reconciliation,   accounts payable and receivable
•Ensure that all tax returns, tax declarations, and other required reports are submitted accurately and on time, management of Companies Act Compliances
•Responsible for oversight and providing guidance to core activities such as: fixed asset management, taxation
•Compliance with federal, state, and local legal requirements
•Responsible for preparation of monthly performance decks, sales and other reporting requirements

Purpose

·        The Analytics and BI Head will collaborate closely with leaders across product, sales, and marketing to support and implement high-quality, data-driven decisions.

·        The candidate will ensure data accuracy and consistent reporting by designing optimal processes and procedures for analytical managers and employees to create and follow.

·        The candidate will manage the processes and people responsible for correct data reporting, modeling, and analysis.

Key Responsibilities

Responsibilities will include but will not be restricted to:

·        Lead cross-functional projects involving advanced data modeling and analysis techniques and review insights that will guide strategic decisions and uncover optimization opportunities.

·        Managing project budgets and financials, including forecasting, monitoring, and reporting.

·        Providing clear and concise instructions to different teams to ensure quality delivery of analysis.

·        Maintain dashboards and performance metrics support that support key business decisions.

·        Planning and executing strategies for completing projects on time.

·        Determining the need for training and talent development.

·        Recruit, train, develop and supervise managerial level employees.

·        Examine, interpret, and report results of analytical initiatives to stakeholders in leadership, technology, sales, marketing, and product teams.

·        Oversee the deliverable pipeline, including rationalization, de-duplication, and prioritization.

·        Anticipate future demands of initiatives related to people, technology, budget and business across the departments and review solutions to meet these needs.

·        Communicate results and business impacts of insight initiatives to stakeholders within and outside of the company.

Technical Requirements (what)

·        Advanced knowledge of data analysis and modeling principles: KPI Tree creation, Reporting best practices, predictive analytics, statistical and ML based modeling techniques

·        Work Experience of 20+ years in analytics inclusive of 5+ years of experience of leading a team. Candidates from Insurance Industry are preferred.

·        Understanding of and experience using analytical concepts and statistical techniques: hypothesis development, designing tests/experiments, analyzing data, drawing conclusions, and developing actionable recommendations for business units.

·        Strong problem solving, quantitative and analytical abilities.

·        Strong ability to plan and manage numerous processes, people, and projects simultaneously.

·        The right candidate will also be proficient and experienced with the following tools/programs:

§ Experience with working on big data environments: Teradata, Aster, Hadoop.

§ Experience with testing tools such as Adobe Test & Target.

§ Experience with data visualization tools: Tableau, Raw, chart.js.

§ Experience with Adobe Analytics and other analytics tools.

Desired Personal Qualities or Behavior

·        Strong leadership qualities, ability to communicate the vision crisply and drive collaboration and innovation.

·        Must be an initiative-taker.

·        Strong diligence, organizational skills, and the ability to manage multiple projects

·        Strong written and verbal communication skills, able to communicate effectively and in a professional manner with all levels of the company and outside vendors.

·        Ability to work in a diverse team environment and effectively support the demanding needs of the company.

·        Ability to work under pressure, meet deadlines with shifting priorities.

• Knowledge in Linux Kernel development.
• Knowledge in microcontrollers
• Knowledge of Audio processing circuits based on ADC, DAC / Zynq 7Z010 / Xilinx /
• Zynq XC7Z010-2CLG400I / ARM processing / Interfacing with 24-bit Dual-channel
• Audio Codec (TLV320AIC23B)/ LInux /Uboot, Kernel Image / POSIX Environment.
• Knowledge in FPGA synthesis, simulation, and back end flows
• Bringing up Linux environment on ARM