RIM Enduser

Job Description:

We are seeking a Helpdesk Executive with excellent written and communication skills to provide exceptional support to our users. The ideal candidate will be a quick learner, capable of troubleshooting and resolving issues efficiently, while maintaining a positive attitude.

Responsibilities:

• Respond to customer inquiries and technical issues via phone, email, or chat.
• Provide timely and accurate solutions to resolve user problems.
• Document all interactions and issues in the helpdesk system.
• Collaborate with internal teams to escalate complex issues.
• Maintain high levels of customer satisfaction through clear communication.

Requirements:

• Strong written and verbal communication skills.
• Ability to learn quickly and adapt to new technologies.
• Excellent problem-solving and multitasking abilities.
• Previous experience in a helpdesk or customer support role is a plus.

Join our team and help provide seamless technical support to our valued users!

• A strong Portfolio in any of the one categories; a consumer-facing App/SAAS/,  B2B enterprise software.  

• An outstanding portfolio showcasing a foundation in typography, interaction and visual design, and ideation.

• you have technical expertise in wire-framing, interface design, and user flows

• Sound understanding of design components and Their use cases.

• Proficiency with design tools such as Sketch, Invision, XD, Figma, and Overflow. Knowledge of UI Animation will be a plus

• Strong English communication skills in person, on paper, and over video with our international clients and subordinates.

• You are humble: humility, curiosity and eagerness to learn

• You are a great listener: give feedback to others and are open to hearing feedback and learn

None, the less a generous human being and curious individual who is extremely passionate about design

Job Opportunity: Quality Engineer – Mechanical

Location: Gurugram

Qualifications:

• Full-time Degree/Diploma in Mechanical Engineering from a Govt. College/reputed private colleges.
• 3-6 years of experience in a similar role.

About the Role:

We are seeking a skilled and experienced Quality Engineer to join our dynamic team in Gurugram. As a Quality Engineer, you will play a pivotal role in ensuring the highest standards of quality in our engineering and manufacturing processes.

Key Responsibilities:

• Conduct in-house and supplier site inspections.
• Perform customer site installation audits and special interventions.
• Establish comprehensive guidelines for quality standards and checks.
• Investigate production and product issues, implementing corrective measures for improvement.
• Study drawings/documents for early issue identification.
• Prepare detailed reports on defective products, raw materials, and equipment malfunctions.
• Collaborate with internal teams, suppliers, and external technicians to meet organizational quality standards.
• Review customer feedback and implement changes to enhance products and satisfaction.
• Stay updated on safety and legal standards for manufacturing processes.

Must-Have Skills:

• Advanced MS Office Proficiency: Excel (Pivot tables, V lookup, formulas), Word, PowerPoint with excellent typing speed.
• Engineering Drawing Expertise: Proficient in interpreting machining and assembly engineering drawings.
• Machining Process Mastery: In-depth knowledge of various machining processes (Milling, Turning, Grinding, Welding, etc.).
• Equipment Proficiency: Handling a diverse range of equipment, from Sheet Metal fabrication to Centrifugal Pumps and Cooling Towers.
• GD&T Understanding: Solid grasp of Geometric Dimensioning and Tolerance principles.
• Quality Assurance Knowledge: Familiarity with Quality Assurance/Inspection General Standards.
• Precision Instrument Proficiency: Detailed knowledge of precision instruments for accurate measurements.

If you are passionate about ensuring quality excellence, have a Mechanical Engineering background, and possess the required skills, we invite you to apply. Join us in creating innovative solutions and maintaining the highest standards of quality in our dynamic work environment.

Apply now and be part of a team that values quality, precision, and continuous improvement.

Responsibilities:

• Build and maintain REST APIs
• Proficient in Python or any other programming language
• Experience in writing Unit/Integration tests.
• Experience with Distributed Version Control System.
• Elasticsearch or Solr experience.
• NOSQL experience- Cassandra, MongoDB.
• Experience in Message brokers - Rabbitmq.
• Experience with AWS Infrastructure, Lambda, Docker/Containers

Desired to have:

• Should be pragmatic and realize when a solution is over-engineered as well as knowing when to spend time on creating the right abstraction that allows us to move faster in the long run.
• Passion for your work and striving to do things “the right way”.
• Familiarity with Agile/Lean process.
• Willingness to work in a Startup environment.
• Excellent debugging and optimization skills.
• Knowledge of emerging technologies and a solid understanding of the full product development life cycle.
• Excellent knowledge of mobile user experience, information architecture and trends

We are seeking a highly skilled and experienced PowerApps Developer to join our team. As a PowerApps Developer, you will be responsible for designing, developing, and deploying custom applications using the Power Platform, including PowerApps, Power Automate, and Power BI. You will work closely with business stakeholders and subject matter experts to understand requirements and translate them into efficient and user-friendly solutions.

Responsibilities:

Design, develop, and deploy custom PowerApps solutions that meet business requirements.

Collaborate with business stakeholders to gather and analyze requirements, and translate them into functional specifications.

Build and customize canvas and model-driven PowerApps applications, including data modeling, form design, workflow automation, and integration with external systems.

Develop and implement Power Automate workflows to automate business processes and streamline operations.

Create and customize Power BI dashboards and reports for data visualization and analysis.

Collaborate with other developers, designers, and administrators to ensure seamless integration and optimal performance of PowerApps solutions.

Conduct thorough testing and debugging of PowerApps applications to ensure high quality and reliability.

Provide technical support and troubleshooting for PowerApps solutions, addressing issues and implementing necessary enhancements.

Stay up-to-date with the latest advancements and best practices in PowerApps development and leverage them to improve the overall application development process.

Document technical specifications, user guides, and other relevant documentation for developed solutions.

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a related field.

4-8 years of professional experience in software development, with at least 2 years of hands-on experience in PowerApps development.

Strong proficiency in building canvas and model-driven PowerApps applications, including configuring forms, views, and controls, creating custom connectors, and integrating with external data sources.

Experience in developing Power Automate workflows and designing process automation solutions.

Solid understanding of data modeling and relational databases, preferably with experience in Microsoft SQL Server or Azure SQL Database.

Proficiency in creating Power BI dashboards and reports for data visualization and analysis.

Familiarity with the Power Platform ecosystem, including Common Data Service (CDS), Power Apps portals, and Dataverse.

Strong problem-solving and analytical skills, with the ability to translate business requirements into technical solutions.

Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.

Proven ability to work on multiple projects simultaneously and deliver high-quality results within deadlines.

Microsoft certifications in Power Platform development (e.g., Power Apps + Dynamics 365 Developer Associate) are highly desirable.

Note: This job description is a general outline of the required duties, responsibilities, and qualifications of a PowerApps Developer. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Additional tasks may be assigned as needed.

Roles and Responsibilities-

1. Skilled on MS Excel

2. Knows Vlookup, Pivot Table, can run different formulas on MS Excel

3. To leverage technology solutions to meet the company's organizational needs.

4. Develop recommendations that optimize the use of technology within an

organization.

5. Designing and implementing functional and cost-efficient technology systems.

6. Skilled on different Inhouse applications/tools & on Google doc, sheet.

Qualification

1. Bachelors degree or the equivalent combination of education and experience.

2. Command of English.

3. Computer Science - IT Graduate / Postgraduate (BTech / BE / BCA / BSC /

MTech / ME / MCA / MSC). - Preferred

4. Immediate joinee candidate preferred.

• Smooth onboarding of fellows post recruitment
• Understanding the pre-existing technical and other skills as well as improvement needs in each area throughout training and deployment
• Weekly monitoring of progress as well as key strength and improvement area of each fellow
• Planning remediation in consultation with training head and trainers, weekly/ daily check ins and query resolution to sustain high level of motivation
• Monitoring and taking steps towards maintaining high performance standards post deployment
• Implementing upskilling learning and development initiatives based on individual fellow requirement and ensuring consistent appraisal and manager satisfaction
• Continuously monitoring and improving the Fellows’ performance during training and on-site, as well as analyzing client feedback, upskilling needs, retention and billability

Desired Candidate Profile

• Minimum 10+ years’ experience in managing technical talent in either talent management or technical manager roles
• Training experience desirable
• Awareness of job role skill and capability requirement for data engineer or similar technical job role
• Experience in performance management and employment relations
• Strong coaching and mentoring capabilities
• High data-driven and process oriented mindset
• Strong interpersonal and communication skills
• Excellent relationship building skills
• Ability to influence and persuade and manage difficult conversations
• High levels of confidentiality