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1. Remotely resolve end user issues raised through the service desk. |
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2.Allocate and monitor tickets which cannot be resolved remotely to hardware executives and track till closure. |
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3.Create knowledge base based on the solutions provided for every problem. |

About CMS Computers Limited (INDIA)
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Frontend: Typescript, React, Redux, Native JavaScript
Backend: NodeJs is a plus
Infrastructure: AWS or GCP
We will spare no efforts to ensure empowers you to do the most important and
impactful work of your career—
● Opportunity to work closely with the founding team who built and scaled public
infrastructure such as UPI, GST, Aadhar, etc.
● We care deeply about your development. So we work hard to provide you with:
○ Exposure to other verticals such as business, product, design, etc.
○ A fully stocked library and unlimited book budget.
○ Tickets to conferences and industry events.
○ Weekly learning sessions on Friday where we invite both team members and
external experts to teach you something new.
○ Sponsored music classes where you can pick your choice of instrument from
Piano, Guitar, Drums, Violin, Trumpet, and even learn vocals—on the house!
● Attractive compensation. We don’t want money to ever be a worry. So you can focus
on doing your best work.
● Kick-ass benefits including comprehensive health insurance for you and your family,
extraordinary coffee, and a beautiful office with lots of solid wood and natural light.
● We work hard to make sure our team is diverse and varied. We interview and hire
purely on merit, skill, and competence—everything else is irrelevant
The Role:
A seasoned, experienced Enterprise SaaS sales & business development leader to join the growing company's leadership team. In this role, you are responsible for developing and executing sales and go-to-market strategies that help achieve new client sales & revenue goals for the company. The VP of Business Development & Sales will also work closely with other stakeholders to drive strategic direction and resource allocation for the company.
Key Responsibilities -
- Strategic Thinker & Leadership: Leading from the front on all important Client facing discussions, while providing direction to the team on the positioning, go-to-market strategy and priority amongst the prospect segments.
- Full Sales Cycle Ownership: Tactfully and strategically enable the team to follow up with the prospects regularly, host the commercial negotiations and drive the needed urgency towards deal closures.
- Partnerships & Influencer Management: Actively discover, acquire and engage with strategic partners/industry influencers, consultants and resellers to drive an efficient channel of demand creation and client acquisition across multiple geographies
- Data & Process Driven-You obsess with data, analytics and processes to ensure repeatability and consistency around meeting & exceeding the Quarterly goals and also enabling data-led experimentation in short delivery cycles.
- Team Management - Manage a team of Sales representatives responsible for selling Enterprise Software and New Customer Acquisition
Skills Required:
- Strong understanding of company positioning, pricing, and business development strategies for complex Enterprise SaaS Companies
- Extensive experience negotiating terms and closing contracts for business
- Strategic thinker with strong storytelling skills and written communication
- Strong cross-functional partner, particularly with Product, Marketing and Client Management teams.
- Experience of selling to the US from India
We are hiring IN OFFICE ONLY.
Office located in the beautiful Astra Towers in Rajarhat Kolkata.
We are looking for Senior Laravel Developers that have experience with Laravel Framework PHP, and VueJs.
You will be working right away with other senior Laravel Developers that know the products. You will be learning the projects, and helping them clean up and polish our tech better. We are a product based company.
A little about us:
Klizo Solutions has over 50 employees and is located in the New Town area, near CC2. Our employees range from graphic designers, back-end developers, iOS and Android Developers, and more. We are primarily a product-focused company. Our founder is from the USA and spends about 6 months a year here going back and forth. We develop technologies around his products and develop products for a few other clients. We are looking to expand to more locations, and are hiring for those reasons. You can see a company video here: https://klizos.com/about-us/
Preferred & Required knowledge and Duties:
- MVC Structure
- SQL concept
- Eloquent Relationships
- HTTP middleware
- Basic knowledge of JQuery
- Basic command of Laravel (How to create Model, Controller, migration, middleware )
- Experience of Vue.js
- Experience with Git
- Experience integrating third-party APIs
- Experience with payment APIs
Required Shifts:
We are expected to work Monday - Friday
We may rarely be needed on a Saturday if a project is required.
BONUS Knowledge (not required):
- MongoDB
- Worked with Jira
- Knows Github / Repo / Source control
- Worked with Bitbucket
Job Types: Full-time, Permanent, In Office
Benefits
- Bonuses based on performance
- Additional training will be available and may be required
- Clean office, professional hardware, and a positive team.
Our client acts as a single-stop technology enabled platform, connecting the educational ecosystem which includes stakeholders such as schools, students, teachers, etc. Their main USP is acting as a consolidator of various products and services in the educational industry, such as news updates, video teaching, online examination, database for search & compare, counselling, admissions, competitions, job portal etc.
Headquartered in London, our client also has an office in Gurugram, India. So far in their journey, they have, approx., 2K+ admission partners, 50K+ users, 30K+ engagement resources, 2 Lakhs+ monthly reach and their marketplace partners include Apsara, Faber Castell, Amar Chitra Katha, RobinAge etc.
As a Regional Manager– Sales, you will be responsible for increasing the company's Partner School network by taking the packs in market.
What you will do:
- Developing market awareness viz company products and expanding the distribution base continuously
- Looking for innovative and new ways to distribute product and services
- Identifying and appointing Channel Partners for market expansion
- Ensuring success of Regional Conclaves/Events
- Promoting Competitions & Championships in the assigned territory
- Enumerating industry-wide policies and processes for academic assessment
- Staying abreast of industry trends and market development of academic assessment
- Managing team and achieving individual target
- Providing quality assurance reviews and addressing areas that need attention
- Keeping an eye of the new developments and trends in line with the company’s vision document and priority
- Meeting and exceeding revenue target by product. The target must be accomplished viz quantity and value
- Expanding network of clients (Schools, Channel Partners & Consultants)
- Developing and sustaining strong, productive customer relationships with K-12/School Agents/Consultants
- People Management including hiring with identified timelines
- Reviewing performance and taking appropriate action for redressal where needed
- Planning event calendar in assigned region
- Understanding the requirements of the market and providing inputs to be able to make product offerings as per the market expectation
- Defining and following discounts norms. These norms too must be approved by Reporting Manager
- Ensuring profitable revenue
- Adding new clients individually and through the team
- Establishing independent relationships with various K-12 & higher ed institutions
- Ensuring continuous engagement with them to understand changes if any and maximising opportunity
- Understanding the needs and expectations of the market and appraising the Product/ Service team to ensure timely availability
- Confirming hire plan and hire according to need in the specific timelines and ensuring that self-time is given to appropriate activities
- Monitoring work of the sales team by using daily reports etc
- Working with marketing team as required and supporting the success of the project
Desired Candidate Profile
What you need to have:- Flexibility and creativity in developing the business
- Ability to multi-task
- Ability to deal with frequent and changing deadlines
- Ability to perform individually as well
Designation- L1 Tech Support
Location – Kharghar
Experience - 2 to 5 years
L1 Tech Support: BE/Btech only.
- Must have minimum 2-3 years of support Experience on Financial transactions system
- Monitor and verify program execution, identification and communication of processing variances(e.g. run time, record counts, etc.) and potential issues
- Manage Production alerts and take necessary action as per the run-book
- Creation of incident tickets, and follow-up until closure as per Standard Operational Procedure
- Maintain and adhere production schedules to include ad-hoc requests
- Stopping and starting system processes
- Troubleshoot failures and determine best course of action
- Internal Stakeholder communications with respect to the daily production cycles
- Documenting all Operational activities (Known Error Database, reports, Troubleshooting steps, Operation manual, important mail communications)
- SLA Adherence.
- Good Understanding of SQL and scheduling.
- Familiarity/Experience with UNIX, LINUX, Windows environments
- Familiarity with scheduling and job monitoring tools
- Must be able to do work in all 3 shifts (morning/afternoon/night
If interested, kindly share updated resume, current CTC and Expected CTC.
- Experience in developing Apex classes, triggers, Visualforce pages and Lightning components.
- Good knowledge of Salesforce recommended best practice around design and development.
- In-depth understanding of Workflow rules, and Triggers, etc.
We are looking for UI developers with good knowledge of React JS. As a developer you will be responsible for understanding the requirements and developing the UI as per UX / VDs provided by the business / product team. You will be responsible for delivering a performant, robust and easy to maintain application. You will co-ordinate with different teams like backend developers, QA, product team and devops team to ensure quality deliverables.
Qualifications
- Bachelor’s or higher degree in Computer science or related technical field
- 2-4 years of experience in developing UI components leveraging React.js
- Experience in eCommerce domain is an advantage







