
Mainframe production support, MF Support, Mainframe Developer
at Product based and banking domain based out at Bangalore
- Looking for “Mainframe Production Support”
- Job Location- Bangalore
- Position: Mainframe Production Support (Good experience in Java)
- Job Description:
- Looking for strong Cobo/PL1, DB2, JCL
- Good exposure in Production Support.
- Good Interpersonal skills.
- Good exposure in handling tickets, RCA and Resolving issues.
- Good IN Core Java or API concepts
- Who can do migration from Mainframe to Java

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Profile: Senior PHP Developer
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- PHP (10+ years) & Symfony framework (5+ years)
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- Git, CI/CD, testing frameworks
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- Mentor team members
- Ensure code quality through reviews
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Handle inbound and outbound calls to address customer queries and provide resolutions.
Communicate effectively with customers in a polite and professional manner.
Manage customer interactions in a timely and efficient manner, ensuring high customer
satisfaction.
Maintain accurate records of customer conversations and follow up where necessary.
Collaborate with the team to meet individual and team performance metrics.
Adapt to dynamic customer requirements and handle escalations where required.
Qualifications & Skills:
Education: Minimum qualification: 12th Pass.
Languages Required: Proficiency in Malayalam, Telugu, Tamil, and English (mandatory).
Strong verbal communication skills and an ability to build rapport with customers.
Prior experience in a voice process or customer service is a plus but not mandatory.
Good listening and problem-solving skills.
Basic computer knowledge to manage call-related data and CRM tools.
Skills:
Experience with Cassandra, including installing configuring and monitoring a Cassandra cluster.
Experience with Cassandra data modeling and CQL scripting. Experience with DataStax Enterprise Graph
Experience with both Windows and Linux Operating Systems. Knowledge of Microsoft .NET Framework (C#, NETCore).
Ability to perform effectively in a team-oriented environment
Opportunity
We are looking for a young and enthusiastic personality who loves coding. Who is passionate and ready to tackle some of the most difficult problems in the laundry industry.
We believe that user-centric design ultimately leads to the best products, so we listen closely to our users, both external and internal. As an engineer on our close-knit, cross-functional team, you’ll be an active voice in shaping our product.
You will play a role in product planning, drive the implementation and release of major features, and be a champion of best practices for writing well-tested, well-organized code.
Tech Stack
Our tech stack is ASP.NET, MVC, Webform, WebAPI, MSSQL Server, JQuery, Javascript, Angular 2 and micro services architecture.Our platform is hosted on Google Cloud.
Responsibilities
- Work with internal business teams and management to define requirements and develop technical specifications.
- You will be creating modules and components and coupling them together into a functional app.
- Creating self-contained, reusable, and testable modules and components
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- You will be working with payment gateway, barcodes, QR codes, biometrics, integrating different hardware (printer, scanner, cash register, POS terminal, laundry and drycleaning machines, conveyor belt etc), map routing and distance algorithms.
What an ideal candidate looks like
- Strong knowledge of Computer Science fundamentals in object-oriented design, data structures, algorithm design, problem-solving, complexity analysis, databases, networking, and distributed systems.
- 3-4 years of experience with product development (.ASP.Net, C#.Net, WCF, MVC, SQL Server development applications, version control, CI/CD pipelines).
- Should have a strong online presence on different forums like stack overflow etc, Github etc.
- Excellent verbal and written skills. The ability to explain sophisticated architectures to engineers, product managers, and support & operation executives. You should also be able to write a proposal for your idea/solutions and take feedback from the team.
- Previous work experience at a product-based company or startup would be a bonus.
Personality traits we really admire
- Great attitude to ask questions, learn and suggest process improvements.
- Pays great attention to detail and helps identify edge cases.
- Gives equal importance to planning, coding, code reviews, documentation, and testing.
- Highly motivated and coming up with fresh ideas and perspective to help us move towards our goals faster.
- Follows release cycles and absolute commitment to deadlines.
What you can expect in the next 12 months
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About Quick Dry Cleaning
We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.
We believe in
- Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adapt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like https://www.youtube.com/watch?v=EbB828K28zs&feature=emb_title">these.
- Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups buildinghttps://valuesaas.co/"> value SaaS
- Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.
Our impact so far
- 3 Billion garments processed through QDC Dry Cleaning Cloud
- 47 countries
- 1000+ Paid subscribers
- 5000+ Users
- All this could be achieved with a nimble team of 20 from our single office in Noida
Why join QDC?
- Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
- Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
- Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable at our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience monday blues rather we have Monday excitement.
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AeroLeads is a fast-growing product-based startup with 200,000+ business users and a good number of paying customers including Inc 5000 companies. Companies like IBM have used us and now we are looking for a Content Writer who can help us grow even faster. What You Will Do
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