Data Engineer

Department: Inside Sales – Domestic (B2C)

Employment Type: Full-Time

Qualification:

• Minimum: SSC (10th Pass) or HSC (12th Pass)

Language Requirements:

• Mandatory: English + Hindi
• Preferred: English + Hindi + Any Regional Language

Experience Required:

• Minimum 1 year of experience in:
• BPO Sales (Domestic Voice Process)
• Inside Sales / Tele-Sales
• Collections / Pre-Sales / Lead Generation
• (B2C experience preferred)

Key Skills:

• Excellent communication in English & Hindi
• Confident and persuasive approach
• Strong in up-selling and lead conversion
• Target-driven & self-motivated
• Ability to handle objections and customer queries
• Good listening and interpersonal skills

Roles & Responsibilities:

• Make outbound sales calls to domestic leads/customers
• Understand customer requirements and pitch suitable products/services
• Drive lead generation and convert leads into sales
• Maintain CRM records and update call logs
• Follow-up with prospects and handle queries effectively
• Achieve daily/weekly/monthly sales targets
• Deliver excellent customer experience through quality conversations

Pattern Agentix (patternagentix.com) is seeking a computational bilogist to assume the role of Lead AI researcher to create advanced multi-agent AI systems leveraging cutting-edge AI research and Retrieval-Augmented Generation (RAG) techniques. The ideal candidate should have a strong academic and research background in AI, demonstrated through published research papers, open-source contributions (e.g., GitHub).

Exposure to bioinformatics or some background in bioinformatics is a compulsory requirement. The candiate will apply computational techniques, mathematical models, and computer science skills to analyze and interpret complex biological data.

Required Skills & Experience

Master’s or Ph.D. in AI, Machine Learning, Computer Science, or a related field with some exposure to bioinformatics. 

Strong AI research background, demonstrated through peer-reviewed publications in top-tier AI/ML conferences or journals (e.g., NeurIPS, ICML, AAAI, CVPR, ACL, etc.).

Proficiency in Python and experience with AI/ML frameworks (e.g., PyTorch, TensorFlow).

Experience with multi-agent AI systems and their architectural design.

Project Scope

The project involves developing a sophisticated multi-agent system that:

that automates hypothesis generation in biomedical research using large bimedical research data sets..

We are open on compensation models but compensation will be aligned to local norms. We would consider part time or full time.

Full stack engineer 

Purpose 

All kids have extraordinary talent & creativity, and our mission in the world is to help nurture it. We truly believe that education needs to develop the whole being, and exploration of broad interests is key for originality. 

We are working hard to be the world's most loved extra-curricular platform & build the future of passion. We are here to do the best work of our lives, and together, we hope you are too. Come & help shape the future of inspiration & passion. As an early team member, you get to shape the direction of our products, company culture, hiring & product engineering practices. 

Team 

We are a team that is maniacally customer obsessed & building products that consumers love. 

The plumber in chief was recently CPO & CMO @ Cleartrip helping build one of the most loved consumer companies in the region. He was also instrumental in taking Cleartrip global 8 countries) & create global high quality products in an increasingly flat world. 

We want to recreate the magic, and build the same customer obsession & product culture here. 

Full stack engineer 

About the role 

Engineer new products and features, improve existing products and features. Help improve performance and reliability, or polish existing features. What are we looking for? 

3+ years working as a backend or full stack developer. 

Bachelor/Masters of engineering.

Better - Full stack engineer 1 

You're proficient with any part of our technology stack: React/Swift, TypeScript, Node.js, and Postgres. 

We are location agnostic, but in the same time zone India). We have a small garden office @ Jayanagar, Bangalore (home to some of the best dosas in India) to jam together on anything that requires space. 

You are not fixated about any one programming language & can learn new tech as needed. 

You are somebody who shares the same ethos. 

Bonus 

You have expertise in video or audio engineering skills. 

You contribute to open source projects. 

You've an interest in education & kids. 

You have interests outside of technology, such as in art, music or any performing art. 

What is our interview process? 

An initial 30 min call to understand each other at a high level. 

Work on a case study or assignment over the period of 2 weeks to ensure a good match. We care about effort & quality, and are happy to compensate fairly for the work put in) 

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with the sales team to identify and grow opportunities within the territory
• Assist with challenging client requests or issue escalations as needed

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or a relevant field

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

Perks & Benefits

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship

Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here

http://www.rezo.ai/" target="_blank">www.rezo.ai

Requirement

Position : Sr React Js Developer
Location : Bangalore
Experience :  MIN 4  years
Mandatory skills :
Reactjs, Javascript, Redux
NP : Immediate to 15 days
Ctc : As per company norms

Snr Web developer (New)

Knowledge in react JS, Javascript, HTML, CSS

Understanding of advanced hooks, redux, saga concepts, context API

Advanced understanding of ES6, ES7 JS, advanced javascript and typescript features

Understanding of coding practices, best practices, architecture

Understanding of advanced concepts in reactJS like observables, interceptors, code splitting, performance enhancement and SEO

Regards
sunitha,
HR Executive

Looking to fill 100+ positions with an MNC client.

Location: Bangalore

Experience: 3-5 years

Need Immediate to 15 days joinees

Initial 6 months will be payroll under the MNC's vendor after which it will be permanent with them (C2H)

Skills:

• Java, Selenium, Strong communication skills
• Need candidates who can join in 15 days or less

Headquartered in Bangalore, our client is the world's first cross-border neobank that focuses on credit and banking requirements of those migrating from India to the US. This revolutionary startup helps you apply for a bank account and a high-limit credit card with minimal documentation and absolutely no application fee while you are still in your home country.

The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.

As a Customer Service Representative, you will be responsible for communicating with customers through various channels (email/chat/phone/social media reviews).

• Maintaining a positive, empathetic, and professional attitude toward customers at all times
• Actively listening to, promptly acknowledging and resolving customer inquiries and complaints
• Keeping records of customer interactions, transactions, comments and complaints
• Communicating and coordinating with colleagues as necessary
• Providing feedback on the efficiency of the customer service process
• Keeping yourself updated on company products to effectively manage customer queries

Desired Candidate Profile

• Graduates/ MBA or equivalent
• 6 months to 3.5yrs of experience working in customer support roles
• Excellent verbal & written communication skills
• Willing to take ownership and grow
• Empathetic, organized, problem solver
• Active listener with the ability to stay calm when customer is stressed
• Open to work in shifts (rotational day and night shifts)

Looking for someone to join our startup and work with us on several different projects. Strong communication skills are a must. 
Skills:

• Candidate with 2+ yrs of experience in UI development or theme implementation.
• Mandatory proficient understanding of web markup, including HTML5, CSS3, Javascript, JQuery, Bootstrap, Photoshop.
• Front-end (CSS) frameworks like Foundation or Bootstrap, Semantic UI.
• Design wireframe/layout for website, web application, mobile apps.
• Up-to-date, in-depth knowledge of modern HTML, CSS and JS.
• Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• An eye for design to pixel perfect website conversion.
• Hands on experience on creating responsive websites using media queries (not just Bootstrap).
• Working knowledge of cross-browser-compatibility and different sizes of different screens.
• Self-motivated, good communication and ready to learn attitude.
• Experience with various JS libraries like jQuery, BackboneJS, UnderscoreJS etc.
• Experience in layout designing & theme conversion on open source CMS’s like WordPress, Drupal.
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Optimize application for maximum speed and scalability.
• Good understanding of SEO principles and ensuring that application will adhere to them.
• Familiarity with tools such as Gimp or Photoshop is a plus.
• Proficient understanding of cross-browser compatibility issues and ways to work around them. - Proficient understanding of code versioning tools, such as Git

Responsibilities:

• Develop new user-facing features.
• Build reusable code and libraries for future use.
• Develop functional and appealing web and mobile-based applications based on usability
• Provide website maintenance and enhancements.
• Translation of the UI/UX design wireframes to actual code that will produce visual elements of the application
• Ensure the technical feasibility of UI/UX designs.
• Maintain graphic standards and branding throughout the product’s interface
• Stay up-to-date on emerging technologies promotes usability best practices.
• Optimize application for maximum speed and scalability. 
• Collaborate with other team members and stakeholders.
• Create quality mockups and prototypes on tight timelines.
• Proficient understanding of cross-browser compatibility, devices, responsive issues and ways to work around them.

• Review requirements specifications and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive and well-structured test plans and test cases
• Estimate, prioritize, plan, and coordinate testing activities
• Design test cases based on the use cases and considering various quality aspects.
• Perform thorough regression testing when bugs are resolved
• Perform in-depth and thorough testing of the owned features/areas.
• Maintain the test cases and test results in test management system.
• Maintain the defects in defect Management system.
• Plan and realise the test environment, platforms, test cycles and regression cycles based on the strategy and quality evaluation at different stages of the product.
• Keep updated on the latest testing and domain technologies, test coverage methodologies and quality metrics.
• Develop skills on automation and testing tools.
• Should guide junior members in performing their activities effectively and help them develop technical skills.

• BE/B-Tech/BS/MS degree in Computer Science, Engineering or a related subject
• Should have at least 4 years of relevant experience in QA.
• Proven working experience in software quality assurance
• Strong knowledge of software QA methodologies, tools, and processes
• Experience in writing clear, concise and comprehensive test plans and test cases
• Hands-on experience with both white box and black box testing
• Experience working in an Agile/Scrum development process
• Experience with performance and/or security testing is a plus
• Hands-on experience with automated testing tools is a plus
• Knowledge of SQL and scripting is big plus