About Soul Machine Ltd.
About
Ethx.co - Global Cryptocurrency Exchange
Making Blockchain
Accessible to Masses
Bringing to you a convenient way of buying cryptocurrencies via credit or debit cards and an Enterprise offering to let corporates really reap the rewards of blockchain technology.
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Roles & Responsibilities:
1. Answer incoming calls and respond to customers
2. Management and resolve customer complaints.
3. Research required information using available resources
4. Document all call information according to standard operating procedures
5. Forward the complaint to the concerned area technician
6. Resolve escalated customer complaints
7. Complete call logs and reports
8. Manage large amounts of inbound calls in a timely manner
Skills:
1. Proficient in relevant computer applications
2. 10th pass or any higher education
3. Excellent data entry and typing skills
4. Superior listening, verbal, and written communication skills
5. Ability to handle the stressful situation appropriately
6. Fluent in Kannada and English.
7. Ability to multi-task, set priorities and manage time effectively.
Job Types: Full-time, Regular / Permanent
Schedule:
- Rotational shift
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- Kannada and English (Preferred)
We're looking for candidates with experience with IT services sales only for this role. The candidate will be responsible for generating IT (Information Technology) sales and business, developing relationships with new clients, making sales visits and presentations, maintaining advanced knowledge of services, and establishing and meeting sales goals. The official designation would be Customer Success Executive.
Job Responsibilities
- Assist the sales team in lead generation and prospecting by using various online and offline tools and methods like cold calling, emails, events etc.
- Identify potential clients and establish relationships to understand their needs and requirements.
- Schedule appointments and demos for the sales team with qualified prospects.
- Provide excellent customer service by responding promptly to inquiries and concerns.
- Collaborate with other departments, such as marketing and customer service, to ensure customer satisfaction and retention.
- Liaise with technical team and marketing team for product marketing
- Achieve annual and quarterly order and revenue targets
- Suggest upgrades and services that may be of interest to clients.
- Negotiate with clients to secure the most attractive prices.
- Develop sales presentations, proposals, and contracts.
- Review clients' feedback and implement necessary changes.
- Remain in tune with trends in consumption to ensure that our offerings remain relevant.
Mandatory Skills:
- 2 years of Experience in IT Service Sales.
- MBA in marketing, business administration, or similar.
- Strong written and verbal communication skills.
- Excellent customer service and interpersonal skills.
- Ability to work independently and as part of a team.
- Should be good with decision-making and problem-solving skills
- Strong organizational and time-management skills.
- Ability to generate revenue by identifying pain points and suggesting suitable services.
- Great networking skills.
Benefits:
- Fantastic company culture.
- No politics. Just pure work and play!
- Very approachable and helpful seniors and peers.
- Get a chance to shape your career in one of the fastest-growing and dynamic spaces.
- Lots of creative freedom!
- Lots of fun at the workplace.
- Frequent fun activities to make work even more enjoyable :)
We are hiring Journalists who can add value to the company by creating engaging content in different forms, be it web-stories, video shorts, byte size content, etc.
- Requirements:
- Story research, writing articles, pitching ideas.
- Write Fresh updates from the Crypto news industry.
- Assess leads and pitch captivating story ideas to editors.
- Ensure that you meet all regular and recurring deadlines.
- Review and edit work for editorial approval.
- Use all your findings to prepare clean, concise and factual articles.
- Adhere to the ethical code of the profession.
- Keep records off all notes, interviews, and audio files.
- Create trustworthy relationships with contacts and sources for use in future research.
- Keep up-to-date on the latest news developments by attending events, studying different papers, opinion pieces, and social media.
Must have:
- Bachelor’s degree in journalism, communications, english or relevant field.
- Capable of maintaining an ethical and objective standard in reporting.
- Ability to meet deadlines and accurately fact-check information.
- Excellent observation and judgment skills.
- Superb communication and networking skills, along with an aptitude to effectively extract information.
- Strong familiarity with social media news outlets.
All candidates applying for this role should be familiar with the following skills:
C#, ASP.NET, Dot Net Core, Webforms, .NET framework, Web APIs, Javascript, HTML and SQL
You Should Be Able To Build And Maintain:
- Applications and services using C#
- Web applications using ASP.NET Web Forms
- APIs using ASP.NET Web API
- Responsive layouts with CSS and HTML using modern browser technologies
- Interactive web applications using Javascript
- Data Access Layers using ADO.NET
- Clean and testable code
- Datastores using MSSQL
- Source Code Management with Git and GitHub
Bonus Points For:
- Good understanding of Object-Oriented Methodologies, Algorithms, and data structures.
- Solid principles and design patterns
- Experience in working on cloud-native architecture or working with Cloud vendors such as Azure, AWS
- Understanding of tools like Swagger, Postman, etc
- Experience working on Open source software
- Experience working on consumer-facing products
Salary Range: INR 5,00,000 to INR 6,00,000 per annum
Immediate joining or less than 45 days notice period preferred
About Astrum Labs:
Astrum Labs is a product-based software company, providing integrated B2B applications in the field of logistics and financial technology. Within the logistics domain, our solutions focus on export documentation, advance license management, Exim trade, cargo tracing & tracking. Under the financial technology domain, our core competency lies in financial accounting software application, along with expense management, virtual payment instruments, and fractional/token-based payments. We strongly believe in providing our customers with applications that complement the existing ecosystem, improve productivity, and streamline businesses operations. We are growing at a rapid pace, and to support this growth, we are looking for truly dedicated, motivated, and super energetic individuals to join our team. Astrum is part of Softlink Global, one of the globally recognized and leading ERP providers in the logistics industry.
To know more, visit https://www.astrumlabs.co/">https://www.astrumlabs.co/ and https://softlinkglobal.com/">https://softlinkglobal.com/
At Astrum:
- We obsess over user experience and delight
- We are out there to provide the best logistics and financial technology software applications to small, medium, and large scale businesses
- We thrive on developing a culture of learning and continuous improvement, both for people and processes
- We invest in each other's growth
- We believe in complete transparency, open dialogue, and no hierarchies
- We make objective and data-driven decisions
- We believe in taking charge and getting it done
- We give a damn about our team's well-being and growth within the company
- We encourage experiments and creativity in Technology
- We want you to be able to lead your own team or a project once you are ready
- We want you to see our vision, and feel a part of our journey
We are committed to strengthening equality, diversity, and inclusion at our workplace through an enabling environment, supportive work-life policies for employees, and a culture that welcomes differences and creates a sense of belonging. We strive to create a work environment where all employees can develop and grow to achieve their full potential.
The Perks:
- A stage to feel proud of your work
- Platform to take up higher responsibilities
- A fun work-life balance
- A chance to become part of a high growth company, keeping that Unicorn tag within our sights
Full-Stack Developer
Job Description
Participating in the design and creation of scalable software
Writing clean, functional code on the front- and back-end
Testing and fixing bugs or other coding issues
Job Description: -
We are looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.
As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries. You should also be a team player with a knack for visual design and utility.
If you’re also familiar with Agile methodologies, we’d like to meet you.
Responsibilities
Work with development teams and product managers to ideate software solutions
Design client-side and server-side architecture
Build the front-end of applications through appealing visual design
Develop and manage well-functioning databases and applications
Write effective APIs
Test software to ensure responsiveness and efficiency
Troubleshoot, debug and upgrade software
Create security and data protection settings
Build features and applications with a mobile responsive design
Write technical documentation
Work with data scientists and analysts to improve software
Requirements
Proven experience as a Full Stack Developer or similar role
Experience developing desktop and mobile applications
Familiarity with common stacks
Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
Excellent communication and teamwork skills
Great attention to detail
Organizational skills
An analytical mind
Degree in Computer Science, Statistics or relevant field
Are you the one? Quick self-discovery test:
- Love for the cloud: When was the last time your dinner entailed an act on “How would ‘Jerry Seinfeld’ pitch Cloud platform & products to this prospect” and your friend did the ‘Sheldon’ version of the same thing.
- Passion: When was the last time you went to a remote gas station while on vacation and ended up helping the gas station owner saasify his 7 gas stations across other geographies.
- Compassion for customers: You listen more than you speak. When you do speak, people feel the need to listen.
- Humor for life: When was the last time you told a concerned CEO, ‘If Elon Musk can attempt to take humanity to Mars, why can’t we take your business to run on the cloud?
So what are we looking for?
- Experience in On-premises to AWS cloud Migration.
- Linux and Windows servers knowledge .
- Application knowledge like Java, .net, Python, Ruby.
- On-premises to Cloud migration assessment experience as a must .
- Able to provide a detailed migration analysis report and present it to the customer.
- Creative problem-solving skills and superb communication skills.
- Respond to technical queries / requests from team members and customers.
- Ambitious individuals who can work under their own direction towards agreed targets/goals.
- Ability to handle change and be open to it along with good time management and being able to work under stress.
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.
- Maintain technical knowledge by attending educational workshops, reviewing publications.
Job Responsibilities:
- Managing initiatives for migration and modernization in AWS cloud environment
- Leads and builds Modernization architecture solution from (on-prem or VMWare) into modern platform (Cloud AWS) through modular design by understanding application components
- Leads and SME in Modernization methodology and can lead the Design thinking workshop, method tailoring as Client environment and Client industry
- The 6 most common application migration strategies below required
- Re-host (Referred to as a “lift and shift.”)
- Re-platform (Referred to as “lift, tinker, and shift.”)
- Re-factor / Re-architect
- Re-purchase
- Retire
- Retain ( Referred to as re-visit.)
- Application migration analysis experience like application compatibility on the cloud, Network, security support on cloud.
Qualifications:
- Is Education overrated? Yes. We believe so. But there is no way to locate you otherwise. So we might look for at least a Bachelor’s or Master's degree in engineering from a reputed institute or you should be programming from 12.
- And the latter is better. We will find you faster if you specify the latter in some manner. Not just a degree, but we are not too thrilled by tech certifications too :)
- Architects with 10+ total and 6+ years of experience on Modernization applications and led Architecture initiatives on AWS Modernization.
- Managed and implemented at least 5 engagement modernizing client applications to AWS Cloud and on WebSphere and Java/J2EE or .NET.
- Experience on using DevOps tools during Modernization.
- Complete in-depth experience and knowledge of AWS as a product and its components.
- AWS certification would be preferred.
- Experience in Agile fundamentals and methodology.
Job Role
We are looking for experienced front-end developers to develop and add new features to our Product Stack - everything from UX design and architecture to coding & testing. The role will involve working, side-by-side, with our product team to foster a positive environment and make sure the company’s mission and goals are effectively implemented.
What's in it for you? You'll be part of a growing team, delivering value to our customers through creative improvements to Actiotech's flagship product. You'll work closely with design and product management, influencing the direction of the product and helping the team get there.
Responsibilities:
- Write clean, high-quality, high-performance, maintainable code
- Are a self starter and is able to bring in experience for the improvement of the product UX/UI
- Have strong analytic skills, a drive to succeed and a strong customer orientation
- Can support development activities in POC and Product feature enhancements
- Work well within an agile team collaborating with other engineers to deliver an exceptional user experience for our customers
Requirements:
- 2+ years of professional software development experience with JavaScript
- 1+ year of professional experience with React
- Excellent written and oral communication skills in English
- Eye for detail and good user experience design skills