- Hands-on experience with salesforce CPQ
- Judges the trade-offs with technology and feasibility and makes choices that fit the constraints of the project.
- Serves as the technical expert on Appirio projects focused on Salesforce.com, vlocity and the Force.com platform.
- Designs and implements business technology solutions focused on cloud-based business applications, specifically, Salesforce.com.
- Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration, testing and deployment.
- Works directly with clients to lead projects, facilitates business process analysis sessions, develops and delivers key components of technology solution.
- Provides mentoring and guidance to other team members, including offshore team members.
- Conducts business with the utmost professionalism including:
- Fulfills commitments consistently on-time and proactively escalates commitments that are in jeopardy.
- Attends meetings on time, always.
- Judges the tradeoffs with technology and feasibility and makes choices that fit the constraints of the project.
- Familiar with project management fundamentals and fulfilling the project management role on projects.
- Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration, testing and deployment.
- Works directly with clients to lead projects, facilitates business process analysis sessions, develops and delivers key components of technology solution.
- Provides mentoring and guidance to other team members, including offshore team members.
- Confident and willing to challenge a customer and guide the customer towards the appropriate solution for their needs and push back if a customer is asking for solutions that aren't in their best interest.
- Ability to guide customer towards creative uses of standard cloud software functionality to meet business requirements instead of simply relying on custom code solutions.
- Travels to client site as required.
- Generates timely status reports, time tracking, and expense reports.
- Understand platform limitations and design alternatives to work around limitations
- Ability to split time between many projects at once
- Identify when business requirements conflict with technical capabilities
- Provide constructive feedback to project teams
- Monitor technical deliverables for consistent quality as well as compliance with Appirio standards
- Partner with project managers to monitor project status and risk areas
- Perform the most advanced design and development tasks

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Role Overview:
We are seeking a Senior Consultant with deep expertise in storage and backup infrastructure, data migration strategies, and enterprise IT consulting. This individual will lead customer engagements, build methodologies, and deliver value through the ZENfra platform.
Experience in product implementation and customer support management is a strong plus, enabling this role to bridge consulting with hands-on delivery and post-deployment success.
Key Responsibilities:
Consulting & Strategy:
Engage with enterprise customers to understand their infrastructure, pain points, and transformation goals.
Design and recommend migration strategies and modernization roadmaps for storage and backup environments.
Develop reusable methodologies and frameworks tailored to customer needs.
ZENfra Enablement:
Translate customer requirements into actionable insights using the ZENfra platform.
Build and deliver ZENpacks (customized solution bundles) including reports, dashboards, and automation scripts.
Collaborate with ZENfra product and engineering teams to enhance platform capabilities based on field feedback.
Product Implementation & Support:
Lead or support ZENfra platform deployments across customer environments.
Ensure smooth onboarding, configuration, and integration of ZENfra components.
Manage customer support escalations, ensuring timely resolution and customer satisfaction.
Provide feedback to product teams to improve usability and performance.
Leadership & Delivery:
Lead and mentor a team of consultants and engineers across multiple customer engagements.
Prioritize tasks and manage delivery timelines while maintaining high customer satisfaction.
Ensure quality and consistency in deliverables across projects.
Customer Success:
Act as a trusted advisor to customers, helping them derive maximum value from VTG and ZENfra offerings.
Conduct workshops, training sessions, and executive briefings as needed.
Required Skills & Experience:
- 10+ years of experience in IT consulting with a focus on storage, backup, and data protection technologies.
- Proven experience in data centre migrations, cloud transitions, and infrastructure assessments.
- Strong leadership experience managing cross-functional teams and customer engagements.
- Hands-on experience with product implementation and customer support management.
- Excellent communication and stakeholder management skills.
- Familiarity with tools like ZENfra, ZENfra Ignite, or similar platforms is a strong plus.
- Ability to create structured reports, methodologies, and reusable assets.
- Experience working with global customers and managing multiple priorities.
Preferred Qualifications:
Certifications in storage technologies (e.g., NetApp, Dell EMC, Veritas, Commvault).
Exposure to cloud platforms (AWS, Azure, GCP) and hybrid infrastructure.
Experience with automation and scripting (Python, PowerShell) is a plus.
Position Description:
Position Objectives:
SAP SCM Architect will involve in the implementation of SAP S/4HANA transformation program for customer. The Consultant should have good hands-on experiences on the SD, MM, PM, WM, PP, QM & IS-Retail modules of SAP. He/she will interact with the business and get the requirement to map it in SAP S/4HANA SCM modules. Must be able to guide the onsite and offshore functional and technical teams from SCM perspective. The person should be Bilingual (Able to Speak/Read/Write Thai and English language fluently)
The SAP SCM Architect should be able conduct workshop at client location to showcase the solution implemented in SAP S/4HANA as per the business requirements. He/she should be proficient in making configuration changes and deployment in both ECC and SAP S/4HANA.
Experience in Telecom Business will be preferable.
Key Relationships:
Onsite: Client IT and Business, TCS Project Manager and the rest of the TCS onsite functional/technical team
Offshore: TCS Offshore Project Manager, offshore functional/technical delivery team
Key Responsibilities:
The SAP SCM Architect is responsible for:
· Participate/manage important client engagements regarding the implementation of mainly SAP S/4HANA SCM modules. Should be able to capture and translate business needs into functional specifications
· Assist/Manage projects independently from blueprint to go-live by applying project management techniques as well as technical and business knowledge to ensure that high-quality results are obtained for customer.
· Develop a high degree of S/4HANA product knowledge.
· Design Build, enhance, maintain, and support the SCM solution.
· Good experience in collaborating on integration with POS systems and integration of SCM modules with FI, CO, PS, etc. modules.
· Map the current SAP ECC SCM processes into SAP S/4HANA.
· Involve in design, development, integration of SAP S/4HANA system.
· Actively share product and functional knowledge within the technical team
· Lead the SCM project team
Position Specification:
Qualifications, Experience & Specialist Skills:
Essential:
The SAP SCM Architect must possess:
· Mainly SAP SD, MM, PM, and preferable PP, QM & IS-Retail Functional Skills with at least 2 full cycle implementations in SAP S/4HANA.
Management Skills:
The SAP SCM Architect must be able to:
· Connect with offshore team and guide technical teams.
· Manage a team of SCM consultants and deliver quality solutions.
Interpersonal/Language Skills:
The SAP SCM Architect must be able to:
· Guide and mentor junior associates and able to cross skill others
· Able to work in teams at onsite and offshore location
· Must be able to interact with Business End users
· Must be able to Read/Write/Speak Thai and English languages fluently.
2. Investigate and resolve customer complaints and resolve complaints quickly and patiently, including assistance of customers who may have received their orders late, have received the wrong order, or have received faulty products
3. Maintain thorough and accurate customer service records
4. Keep confidential records and financial information private and secure
6. Liaise with company suppliers to arrange collections, deliveries item repairs, correspondence, and email management
7. Work as part of the sales team to drive positive company sales results
8. Help customers register online and process their orders
9. Check product availability for customer orders and order or re-stock items if necessary to satisfy the customer
10. Communicate with customers about their orders, including any delays or changes in delivery
PROTRACKED is a growing Insuretech product based company. We are supporting around 50+ customers in 7 countries. We are looking for Mid Level to Senior Level front end developers.
The nature of work demands the following:
Good understanding of HTML and CSS
Strong understanding of Javascript
Some working experience in Vue.js (or similar frontend frameworks)
Should have a good sence of proportions, finish, and intuitiveness
Should be capable of creating reusable front end components
Some of the activities to be performed include the following:
Understand the user painpoints and use cases
Customize themes as per required user journy
Improve the user experience of existing applications
Helping other (Laravel) developers resolve UI related stuck areas
Write frontend applications, that consume backend APIs
Ability to self learn and implement new tech stacks
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
What you will do:
- Identifying and assessing customer’s needs to achieve satisfaction
- Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
- Building sustainable relationships and trust with customers through open and interactive communication
- Providing accurate, valid and complete information by using the right methods/tools
- Following communication procedures, guidelines and policies
- Taking the extra mile to engage customers
Desired Candidate Profile
What you need to have:- Strong customer handling skills on phone and email
- Familiar with CRM systems and practices
- Prior experience with Freshdesk and Magento would be a plus
- Customer orientation and ability to adapt/respond to different types of people
- Excellent communication skills ( both written and verbal )
- Ability to multitask, prioritize and manage time effectively
- Empathy and Compassion
- Punctuality
- Ability to stretch long hours and work for the bigger vision of the company
- Experience with Microsoft office and G-suite (google)
- Basic knowledge of Microsoft Excel for reporting purposes is a MUST
- Good hold on English Grammar
- Problem identification and solving attitude
- Ability to listen
- Customer Obsession
- High integrity
- Decisiveness
• Build data pipelines for structured/unstructured, real-time/batch, events/synchronous/asynchronous using MQ, Kafka, Steam processing using Java / Python
• Design the Data stores for Big Data systems with expertise in Cassandra, HBase
• Implementation of Indexing and Search using Elasticsearch
• Setup and Deployment of Cassandra, Elasticsearch clusters
Required Qualifications and Competencies:
• Strong hands-on experience with Cassandra, data modeling, data replication, clustering, indexing for handling for large data sets
• Experience with SQL, NoSQL, relational database design, and methods for efficiently retrieving data for Time Series Analytics
• Strong understanding of CQL, Data Modeling in-order to achieve highly performant data access
• Strong experience in data modeling in Cassandra to design efficient storage model to meet variety of business needs
• Should have Elasticsearch skill with significant experience working with large Elasticsearch clusters, cluster performance optimisation, capacity planning, enhancing monitoring capabilities for early issue detection, driving operational readiness and ongoing maintenance
• Strong hands-on experience of programming with Java / Python
• Ability to troubleshoot and investigate stability, performance issues
Traveloka is a technology company based in Jakarta, Indonesia. Founded in 2012 by ex-Silicon Valley engineers and aims to revolutionize human mobility with technology. Today Traveloka is expanding its reach by operating in 6 countries and experimenting with new endeavors that will create large impact in the markets and industries we touch.
Job Description :
- Be a steward for engineering quality, reliability, scalability habits and mindset in the organization under your purview
- Responsible for scalability, performance, availability of products and services across the stack in the organization under your purview
- Driving high standard code reviews, design reviews, architecture discussions
- Mentoring more junior engineers to instill engineering best practices and good habits
- Actively participate in development along with team members - creating modules & systems that can then be treated as a working reflection of the best practices.
- Set the vision of the domain architecture and technology stack for technology in your organization
- Drive implementation of long term investment, migration, refactoring in your organization
- Be an evangelist for technology - drive a culture of curiosity and active debate around technology in your organization
- Experiment with new & relevant technologies and tools, and drive adoption while measuring yourself on the impact you are able to create
Qualifications :
- 8+ years of relevant industry experience ideally in fast moving B2C environment
- Technical breadth - exposure to a wide variety of problem spaces, technologies
- Very strong system design and object-oriented skills with a nifty ability to craft clean interfaces and operate at the right levels of abstraction
- Solid coding skills with ability to drive teams through massive refactoring exercise & improve coding standards across large code bases.
- Deep knowledge, understanding & experience of working with a large variety of multi-tier architectures. Awareness of pitfalls & use cases for a large variety of solutions.
- Deep understanding & experience of high performance web scale & real-time response systems, and large scale persistent systems
- Exposure to complete product development cycles - from inception to production to scaling up, supporting new requirements, re-architectures
- Demonstrated expertise in problem solving and technical innovation








