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Job Title: MIS Executive
Job Type - Full Time
Location – Indore
Summary/Objective:
The MIS Executive will be responsible for managing and analyzing data, generating reports, and providing insights to support effective decision-making within the organization. The role involves maintaining and enhancing the Management Information System (MIS) to ensure accurate and timely information flow.
Key Responsibilities:
· Collect, compile, and analyze data from various sources to create comprehensive reports.
· Develop and maintain efficient databases, ensuring data accuracy and integrity.
· Generate and distribute daily, weekly, and monthly reports to relevant stakeholders.
· Implement data validation and cleansing processes to ensure data accuracy.
· Collaborate with different departments to understand their data requirements and provide support in extracting relevant information.
· Identify and implement process improvements to enhance data quality and reporting efficiency.
· Conduct regular audits of data to identify and rectify discrepancies.
· Stay updated on industry trends and best practices in data management and reporting.
Qualifications/Requirements:
Education:
· Bachelor's degree in any field.
Experience:
· Minimum 2 years of proven experience in an MIS Executive role.
· Jewelry industry experience is good to have
Required Skills:
· Skilled in product cost analysis, order management, invoicing knowledge, and comprehensive inventory oversight.
· Strong analytical and problem-solving skills.
· Proficient in data analysis tools and Microsoft Excel.
· Database management systems and SQL.
· Excellent communication and interpersonal skills.
· Ability to work independently and collaboratively in a team.
· Detail-oriented with a high level of accuracy.
Full Stack Developer responsible for managing back-end services and the interchange of data between the server and the users.
Your primary focus will be the development of all server side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the frontend elements built by your co-workers into the application. Therefore, a basic understanding of frontend technologies is necessary as well.
We are looking to recruit a candidate for a role that will require:
- Create and consume restful APIs
- Design, develop, and maintain internal and external applications
- Build efficient, testable, and reusable modules
- Write high quality, structured application/interface code and documentation
- Identify solutions through research and collaboration that resolves the root of problems as they arise
- Define functional and technical requirements for application software to develop skills and knowledge
- Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
- Contribute in all phases of the development lifecycle
Requirement
∙ Proficient in Node.JS and ReactJS development stack
∙ 2+ years’ experience designing, querying, and updating databases in MySQL/nosql
∙ Basic understanding of web technologies including HTML, CSS, JavaScript, AJAX etc.
∙ Passion for best design and coding practices and a desire to develop new bold ideas
∙ Good to have knowledge of AWS, Redis, ElasticSearch
●Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.
● Conduct quality-related reviews of customer service and engagement performance, evaluating against client and internal quality standards to ensure proper call and transaction handling. This includes call monitoring, review of data entry/transactions processed, and evaluation of any other performance metric that may impact quality (i.e. handle time, speed of answer, etc.).
● Provide specific feedback to supervisory and management staff regarding agent areas of opportunity for their team members. Support supervisory staff in their coaching efforts and provide coaching assistance as needed.
● Responsible for completing the required number of quality reviews for each customer service or engagement agent based on BPO Sales and Operations performance guidelines.
● Document all observations thoroughly by maintaining observation forms and call center monitoring databases.
● Participate in internal and external client monitoring/calibration sessions in order to ensure thorough understanding of programs, goals and client standards of excellence.
● As applicable, responsible for handling agent-level calls to maintain personal knowledge of program(s).
● May participate in and support the Quality Management (QM) Program in identifying and acting on opportunities that improve the quality and value of the service we provide to our clients and our employees.
● Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
● Perform other duties as assigned by management.
The specific responsibilities and requirements for a Senior QA Specialist in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards.
Work Experience Requirement
●Must have prior QA Lead experience in BPO set up
● Experience working in performance based setting
● Demonstrate leadership capability
● Provide mentorship to QA
● Strong analytical and problem solving skills
● Has a comprehensive understanding of QA concepts and principles.
● Basic to Proficient knowledge on data reporting and analysis.
● People management and development skills
● Project Management
● Proficient in Microsoft Excel
● Must be willing to report onsite in Cambodia
Salary Php80,000
INR 117,587
As a Customer Success Manager at this company, you will prioritize the goals and needs of our customers. CSMs form a direct relationship with customers and provide them with timely value propositions. CSM teams work with customers to help them with product onboarding, technical implementation support, understanding the business use cases and map it to the product features. The key skills required are:
- You have a customer first approach while implementing a technology product and can independently lead the project in a highly consultative and proactive manner.
- You can work with cross-functional teams (e.g. Product, Sales, technology) to quickly come up with solutions that achieve customer objectives.
- You are adept in client relationships and capable of engaging in business-level and technical conversations at multiple levels of the organization. You are empathetic and a good listener.
- You constantly strive to improve customer health metrics like product implementation time, CSAT, LTV, repeat purchase, churn, retention, NPS, upsell and cross-sell.
You should have :
- 5+ years of experience working with enterprise-level strategic customers on technology solutions.
- Ability to understand complex business requirements.
- Ability to quickly learn and explain technical concepts.
- Good project management skills.
- Strong critical thinking skills and ability to draw insights to improve the product and customer experience.
- Very good verbal and written communication & presentation skills.
- Knowledge of technology solutions like APIs, integrations, SQL, AWS, Pendo, Hubspot, Freshdesk would be a big plus.
- Very hands-on experience in Excel sheets and advanced data analysis.
- Excellent communication skills and experience working with a SaaS company would be ideal.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that company offers.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Company works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We assure you that we will attempt to maintain a reasonable timeframe for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
Introduction
http://www.synapsica.com/">Synapsica is a https://yourstory.com/2021/06/funding-alert-synapsica-healthcare-ivycap-ventures-endiya-partners/">series-A funded HealthTech startup founded by alumni from IIT Kharagpur, AIIMS New Delhi, and IIM Ahmedabad. We believe healthcare needs to be transparent and objective while being affordable. Every patient has the right to know exactly what is happening in their bodies and they don't have to rely on cryptic 2 liners given to them as a diagnosis.
Towards this aim, we are building an artificial intelligence enabled cloud based platform to analyse medical images and create v2.0 of advanced radiology reporting. We are backed by IvyCap, Endia Partners, YCombinator and other investors from India, US, and Japan. We are proud to have GE and The Spinal Kinetics as our partners. Here’s a small sample of what we’re building: https://www.youtube.com/watch?v=FR6a94Tqqls">https://www.youtube.com/watch?v=FR6a94Tqqls
Your Roles and Responsibilities
The senior product manager will own end-to-end delivery of Synapisca’s AI based radiology products including defining scope, creating wireframes, creating execution plan, product launch, feedback incorporation and iterations. In this role you would not only get to flex your skills but also learn to thrive in a fast-paced start-up environment with a high degree of autonomy. This cross-functional leadership position requires you to work closely with the Engineering, Design, Category Management and Marketing teams to bring new products to life.
Being comfortable in the chaos of a fast-paced environment, dealing with ambiguity, a penchant for innovation, an innate ability to get into details and drive execution excellence is essential to success in this profile.The candidate must be creative, ask questions, and be comfortable challenging the status quo. The position is based in our Bangalore office.
Primary Responsibilities
- Building and executing new initiatives and roadmaps for retention and increasing customer lifetime value.
- Understand the healthcare market, customers and build business cases for new product opportunities.
- Listen to the users on a regular basis and figure out the opportunities to solve their problems.
- Manage product lifecycle from ideation to launch and beyond which would include liaising with multiple stake-holders.
- Work closely with partners and clients from 4 continents to localize the product builds as per their need and ensure adoption of the new features.
- Use data, creativity, and experimentation to constantly improve the product experience
- Plan product reviews with engineering teams and reviews with leadership.
- Work on product roadmap, backlog, and deliverables.
- Create and socialize artifacts that clearly communicate requirements including BRDs, user flows, and prototypes.
- Formulate hypotheses and quickly validate with prototypes, user feedback, and experimentation.
- Work with customers, support, and engineering teams to handle and resolve any critical customer issues that arise.
Requirements
- 5+ years in software product management with a consistent record of timely and quality delivery of software products
- Experience in one or more of the following is a plus: SaaS, HealthTech, Enterprise products etc.
- High bias for action with demonstrable history of identifying and resolving cross-project interdependencies
- Ability to juggle several initiatives and shift priorities as needed
- Exceptional communication skills (verbal and written communication) with a knack for storytelling
- Data Driven with proficiency on data querying and analysis.
- Experience with tools like SQL, Excel, Tableau, Qlikview etc. is preferred
- Have prior experience in the development team and understand how modern development frameworks function.
- Passionate about translating customer needs to usable design and process flows for growth levers and optimization.
- Have Good understanding of funnels, agile & sprints, and wireframes.
- Have the attitude to be comfortable with ambiguity and have the skill to transform broad ideas into action plans and display Empathy towards users and also your colleagues.
- Understand how the application functions and the technicalities around it.
- Have familiarity with tools like Google data studio, Firebase, Google Analytics, Product Analytics tools, Sketch and Figma.
- Love analytics and very frequent experimentation
Job Title:- Assistant Manager - Business Analytics
Age: Max. 35years.
Working Days:- 6 days a week
Location:- Ahmedabad, Gujarat
Monthly CTC:- Salary will commensurate with experience.
Educational Qualification:- The candidate should have bachelor’s degree in
IT/Engineering from any recognized university..
Experience:- 2+ years of work experience in AI/ML/business analytics with Institute of
repute or corporate.
Required Technical Skills:-
A fair bit of understanding of Business Analytics, Data Science, Visualization/Big Data
etc.
Basic knowledge of different analytical tools such as R Programming, Python etc.
Hands on experience in Moodle Development (desirable).
Good knowledge in customizing Moodle functionalities and developing custom themes
for Moodle (desirable).
An analytical mind-set who enjoy helping participants solving problems and turning data
into useful actionable information
Key Responsibilities include:-
Understand the tools and technologies specific to e-learning and blended learning
development and delivery.
Provide academic as well as technical assistance to the faculty members teaching the
analytics courses.
Working closely with the Instructors and assisting them in programming, coding, testing
etc.
Preparing the lab study material in coordination with the Instructors and assisting
students in programming lab and solving their doubts.
Works on assignments dealing with the routine and daily operation, use, and
configuration of the Learning Management System (LMS).
Administers learning technology platforms including the creation of courses,
certifications and other e-learning programs on the platforms.
Responsible to provide support within the eLearning department, provide technical
support to our external clients, and administrate the Learning Management System.
Creates user groups and assigns content and assessments to the right target audience,
runs reports and creates learning evens in the LMS system.
Performs regular maintenance of LMS database, including adding or removing courses.
Uploads, tests, deploys and maintains all training materials/learning assets hosted in the
LMS.
Ability to Multi-task.
Ability to demonstrate accuracy on detailed oriented and repetitive job assignments.
Responsible and reliable