Manager / Sr. Manager -Programmatic (Global media agency)

Job Title: Hotel Operation Trainee

Location - Gurgaon ( Sec 32 )

Shifts - Rotational & Roster off

Required Candidate - 1

Job Summary:

We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.

Key Responsibilities:

• Manage post-booking queries, modifications, and cancellations.
• Coordinate with hotels for confirmations and issue resolution.
• Provide customer support via calls, emails, and chats.
• Handle escalations, refunds, and payment discrepancies.
• Maintain booking records and improve processes.

Requirements:

• Experience: Fresher
• Skills: Strong communication, problem-solving, and coordination.
• Technical: Familiarity with OTA booking systems is a plus.

About Us

 - Bootstrapped itself till IPO

- 2nd Largest OTA

Easy Trip Planners Limited commenced operations in 2008. We have a certificate of accreditation from the International Air Transport Association, approval as a travel agent from the Ministry of Tourism, Government of India, and are an allied member of the Indian Association of Tour Operators. We operate across three distinct distribution channels of B2B2C (business to business to customer), B2C (business to customer), and B2E (business to enterprise) providing us access to a diversified customer base. We have offices across Delhi, Mumbai, Noida and Bengaluru in India and USA, Philippines, Singapore, Dubai, Thailand and UK. Our shares are listed on the National Stock Exchange and the BSE. We provide end-to-end travel solutions for all travel needs such as Airline Tickets, Taxi & Private, Cab Booking, Travel Insurance, Rail and Bus Tickets, Activities and Attraction Tickets, Hotel Booking, Customized Holiday Packages, and Visa Processing Services, under one roof with a click of a button. Read more at: https://www.easemytrip.com/about-us.htm.

• Job Title:- Project Engineer/Project Manager
• of days:- 5 days working hours.
• Timing:- 10 a.m to 6 p.m
• Notice Period:- 1 month
• Qualification:- B.E. ELECTRICAL (MOST PREFERABLE) OR B.E. MECHANICAL
• Experience:- MIN 2YEARS OF EXPERIENCE IN GROUND MOUNTED AND ROOFTOP OR MIN 5mw OF EXPERIENCE.

Job Description:-

• Having experience of solar project execution
• Site visit, material forecasting
• BOM preparation
• Solar plant drawing preparation
• Experience on AutoCAD for various drawing i.e. Plant layout, electrical SLD, earthing design, structure design planning.
• Project costing forecast, costing Estimation and cost evaluation of project as per market.
• Vendor management.
• Vendors follow-up.
• Vendors payment update and working follow-up.
• Readiness to visit any site and experienced enough to prepare the project planning.
• Responsible for on-site project issue.

Our client is a rapid growth stage Edtech start-up focused on solving the teacher shortage crisis in the US education system using technology by bringing teachers to the classrooms and giving them access to the right tools to teach students in a highly engaging manner.

They have a development center in Mumbai and they are looking to scale up the teams in Pune and Bangalore as well.

What does the role entail:

● Design, develop, and maintain software applications using .NET Core ,C#

● Write clean, maintainable, and efficient code

● Collaborate with cross-functional teams to analyze requirements, design solutions, and implement new features

● Develop and implement unit tests and integration tests to ensure software quality

● Troubleshoot and debug applications

● Participate in code reviews and provide constructive feedback to peers

Required Skills:

● B.E/B.Tech in computer science

● 1 - 3 years of experience

● Hands-on experience following skills

MS Technologies: NET CORE 7+, C#

Backend: MSSQL / MySQL /Postgres

● Preferred understanding of Cloud: Azure/AWS.

● Strong understanding of object-oriented programming, Design principles, data structures, and algorithms

● Worked in an Agile software development environment

About ITLH:

ITLH is an Ed-Tech organization backed by an IT company- Centillion based in India and Singapore. ITLH aims at bridging the gap between knowledge and opportunities by helping students build their skill sets via practical learning on live projects and classroom training. For the last 5 years we have enrolled 4000 students for the program and have been successfully placed in several MNC's.

How will we help you grow?

By joining ITLH, you will be part of an ever-growing organization that is redefining learning and helping young students to be industry ready. We believe in a healthy and growing working culture that you would love to be a part of. Join us if you feel you have the required skills and desire to be a part of our team and create an impact and reach new heights globally.

Responsibilities :

• Responsible for reaching out to prospective students and persuading them to purchase the courses.

• Timely addressing the queries and suggestions by students and acting on it on the quick TAT.

• Adhering strictly to the sales calls SLA’s.

• Execution of preset SOPs for the team that you are responsible for

• Collecting feedback from students & stakeholders for successful planning and execution for future

• Coordination between teams to provide swift resolution to prospective students

• Monitor the overall program health, Daily and weekly active users. Plan and execute campaigns to improve engagement.

• Recording all successful and unsuccessful attempts to close sales.

• Attending regular team meetings to clarify progress and performance-related expectations.

• Coordinating with the TL to come up with new offerings to increase revenue from existing accounts

• Conducting each of your functions with the utmost respect, regardless of other dispositions.

Requirements :

• Tolerance for ambiguity: A get-it-done rather than a wait-for-perfection' approach. A good bad answer is better than no answer at all.

• Iterative problem-solving: which means understanding problems clearly, and rapidly iterating on creative and implementable solutions

Good to have skills:

• Tech understanding/inclination

• Existing network/relationships in target group

• On the Job Training and support.
• Get Excellent Incentives on a regular basis.
• Saturday and Sunday fixed Weekend off.
• Growth in Career (Become a Team Lead).
• Exposure to multiple industries and the latest IT trends.

• Education: Any Graduate/ Post Graduate/ 10th/12th Pass (Preferably in IT, Computer Science)
• Good Communication - Verbal and written (English Mandatory).
• Good Attitude & Team Player.
• Speaking with professionals across the USA.
• Knowledge of MS Office (will be a plus).
• People with experience can also apply.

factorie.io is a digital manufacturing enterprise, connecting disparate data sources to align manufacturing activities in real time, substantially impacting manufacturing throughput. 

Operating in an inherently data-rich environment – we seek to be the source of real time intelligence for manufacturing operations by processing and elevating data from machines, ERP and other IT applications. 

The company is currently being led by four co-founders with a cumulative management, technology and manufacturing experience of more than 100 years. In place is a dedicated strategic consulting for manufacturers to transition to digital enterprise, ISV partners and pilot clients. As we work towards empowering manufacturers at scale, we are looking for a high caliber IIoT / embedded systems engineer to lead data acquisition from machines. This is a leadership position and you'll be a Co-founder of the Company. All Co-founders are compensated from founders' equity in the Company – and, cash compensation will commence only after completing 12 months association as Co-founder.

Nurtured as a product-based technology company, our Co-founder would be someone who considers himself to be a methodical hacker – energized by simply the process of building products that solve meaningful problems. You have a bias for action, taking consistent, incremental and measurable steps towards releases that serve the product’s immediate and long-term needs.

If that person is you, we look forward to experimenting and tinkering with the next generation of IoT and data analytics use cases – together. 

ASK YOURSELF IF YOU ARE: 

Entrepreneurial? Someone who believes it is their time to shine and is tired of operating in a manager's shadow. Have you started-up before – or, even thought about doing so? Tell us your story. 

A hands-on craftsman? Someone who loves to build, understands the architecture of complex software applications and frameworks. Do you contribute to opensource projects and / or have you developed / are you developing certain ‘hobby’ applications? We would love to know about them. Do you have an engineering blog we should be following? We are NOT accepting managers for this position, please. 

Disciplined, passionate and obsessive? Someone who needs to solve REAL problems that have potential network implications on how products are manufactured in the world today – democratizing the hitherto ‘privileged’ power of Industry 4.0.

THE SKILLS YOU NEED / TECHNOLOGIES WE’RE WORKING ON,

CORE:

• Experience of data acquisition, extraction and normalization from PLCs and sensors with open protocols (OPC-UA, Modbus and MTConnect) + proprietary connectors (for Siemens Sinumerik, Fanuc and Mitsubishi)

• Comfortable building the Edge hardware and software infrastructure - IoT Gateways, IoT Servers installed on Linux or Android (Yocto) forks

• Exposure to low latency connectivity architecture using a combination of Wireless (Cellular, Wi-Fi, Bluetooth, and NFC), and wired (Ethernet) interfaces. Consequently, necessary is an understanding of Profinet and MQTT communication standards.

• In depth knowledge of the architecture of smart manufacturing software components - SCADA, Historian, MES etc.

• Have leveraged a cross-section database types - RDS (Postgres) and / or NoSQL (MongoDB, DynamoDB)

• A fanatical level of thoroughness with the OOP such as C++, JAVA (Spring) as well as the more recent Node.js, Go 

FUNDAMENTALS:

• Strong CS fundamentals. Deep knowledge of math, probability, statistics and algorithms. Delivering full-stack projects from conceptualization to production. Iterating, developing and testing MVPs quickly - therefore identifying opportunities to automate the development cycle to the maximum feasible extent.

• Extensive experience of leveraging (opensource) libraries / solutions, frameworks, APIs, AWS IIoT (or similar) etc., to drive efficiencies in product development. We’re NOT planning to reinvent the wheel.

• Familiarity with deploying and developing in a microservices architecture. i.e., deploying on a containerized (Kubernetes, Docker, ECS, EKS etc.) stack that communicates via REST APIs. Developing while religiously following the CI / CD methodology.

• Trade tools such as PLC simulators, IoT device / sensor simulators, Cucumber, Selenium, GIT, IDEs (ex., Eclipse), JIRA etc., would be almost second nature