Manager / Sr. Manager -Programmatic (Global media agency)

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

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Job Overview:

We are looking for a target-oriented Account Manager to manage and grow a portfolio of small and mid-sized business clients at MyOperator. The primary responsibility of this role is to drive revenue through renewals, expansions, cross-sell and up-sell, while ensuring high customer satisfaction and minimal churn.

The ideal candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and work closely with internal teams to resolve issues quickly and efficiently.

Key Responsibility Area:

• Revenue growth from existing accounts
• Timely renewals and contract retention
• Own end-to-end revenue responsibility for assigned accounts
• Account expansion through up-sell and cross-sell
• Churn reduction and risk mitigation
• High CRM hygiene and data accuracy
• Customer satisfaction and relationship management
• Customer CSAT, Social Media Reviews

Requirements:

• Graduate and over with excellent oral and written communication skills.
• At least 1-2 Year(s) of working experience in the related field is required for this position.
• Customer-first mindset 
• Advanced MS Excel skills.
• High sense of responsibility and reliability
• Proactive, self-driven, and result-focused
• Collaborative team player

Benefits:

• 5 days working with alternate Saturday
• 10:00 AM to 7:00 PM Working Hours
• Competitive fixed salary with performance-based incentives linked to revenue, renewals, and expansion
• Clear career growth path in Account Management and Customer Success
• Opportunity to work in a high-growth SaaS environment
• Recognition and rewards for top performers
• Health and wellness benefits as per company policy
• Paid leaves and holidays as per company policy

salesforce CPQ developer lead             

Job Description:

  •  Hands-on experience in Salesforce CPQ and Salesforce Sales Cloud

  •  Strong understanding of CPQ calculation flow, renewals, amendments, and pricing behavior

  •  Ability to handle large quotes, complex pricing models, and performance constraints

  •  Knowledge of AI governance (guardrails, validation layers, audit logging, fallback mechanisms, responsible AI integration)

  •  Ability to evaluate AI-generated code/logic and suggest improvements

  •  Experience in transforming legacy systems into AI-enabled solutions

  •  Experience integrating CPQ with ERP, billing, and external systems

  •  Strong end-to-end solution thinking and stabilization mindset

  •  Ability to clearly explain design decisions and technical reasoning

Required Qualifications:

•           Bachelor’s degree in Computer Science, Engineering, or a related field.

•           5+ years of overall software development experience; minimum 4+ years in RPA development (UiPath, Blue Prism, or Automation Anywhere).

•           Deep understanding of healthcare industry processes (EMR/EHR, claims processing, eligibility, compliance, etc.) is highly preferred.

•           Proven ability to manage full RPA deployment including bots, orchestrators, and system integrations in enterprise environments.

•           UiPath Advanced Developer or similar RPA certifications are a plus.

•           Solid problem-solving, analytical, and communication skills.

Preferred Skills:

•           Integration of RPA with AI/ML technologies or cloud platforms (Azure, AWS, GCP).

•           Strong experience with scripting (Python, PowerShell, etc.), SQL, and integration via REST/SOAP APIs.

•           Understanding of process improvement methodologies (Lean, Six Sigma).

•           Track record of designing reusable components and frameworks, especially in a regulated healthcare environment.

•           Strong documentation and stakeholder management abilities.

Soft Skills:

•           Strong communication and interpersonal skills for cross-functional collaboration.

•           Ability to mentor, lead, and motivate technical teams.

•           Exceptional organizational and multitasking skills, especially in fast-paced and dynamic work environments.

Please find the below JD Cisco Engineer(N+C)+Cisco Engg (R&S)+SdWan

 Up to 10 years of hands-on experience in managing LAN,  WAN, SDWAN, DC Networking, WiFi.

 •  Strong understanding of TCP/IP, routing protocols, L2/L3 switches, Wi-Fi 802.11 and SD-WAN networks experience.

 •  Experience in Implementation and Troubleshooting of  Wireless controller, Access Points, 802.1x, Wi-Fi protocols (802.11a/b/g/n/ae/ac)

 •   Good understanding of VLAN, VTP, DTP, 802.1Q trunk, STP, MSTP, ACL, SNMP config.

 •  Experience of working on Routers and Switches (Cisco ASR, ISR , Catalyst, Nexus )

 •  Experience in configuring and troubleshooting BGP, OSPF, IS-IS, EIGRP and static routes.

 •  Experience in configuring and troubleshooting STP, MSTP, RSTP, VSTP, HSRP, DHCP.

 •  Should have experience of configuration and management of Cisco viptela SDWAN solution.

 •  Prior experience in Implementation and migration projects involving above-mentioned technologies is mandatory.

 •  Strong troubleshooting and problem-solving skills.

 •  Positive, communicative, and customer-oriented attitude.

Someone who has prior experience in Product Analytics/Marketing Analytics/Growth Analytics/Consumer analytics domain.

Has the ability to define success metrics for different initiatives or campaigns, drive ROI analysis & provide recommendations.

Strong analytics acumen and problem solving skills.

Good understanding of Clickstream/App events data, ability to build and understand user journeys across platforms.

Understanding of LTV modelling

Strong SQL skills and comfortable with python programming.

Basic knowledge of different regression models & clustering techniques.

• 💰  Early-stage, ed-tech, funded, growing, growing fast.
• 🎯  Mission Driven: Make Indonesia competitive on a global scale.
• 🥅  Build the best educational content and technology to advance STEM education 
• 🥇  Students-First approach

• ❤️  Love what we do
• 🎮  Committed to making learning fun, accessible, and safe 
• 🤝  Teams are better. We value ownership, responsibility, transparency
• 🌏  Global, diverse backgrounds. Been there, done that.

• CoLearn has grown so much, and you’ve been an important part of the growth. You solved hard problems that many didn’t know existed.
• You’ve led the data science function and laid out the roadmap, implemented best practices, and grown the team. You’ve executed mission-critical projects. Congratulations!
• You’re exploring what Data Science can do for the students, parents, teachers, educators.
• You’ve been speaking at Data Science conferences about the image recognition system we built from scratch. You casually threw in the semantic search engine on slide 77.
• The engineering and product teams are your friends. The teams take cross-functional collaboration, testing, and modeling for granted. It’s their second nature.
• You have an encyclopedic knowledge of CoLearn’s data structures and metrics, and you’ve often provided key ideas for the product.

• Highly-skilled and experienced Data Scientist and leader
• You are interested in creating next-gen data-powered education tech products. 
• You’ve worked in a Data Science role before where you took a data product to market
• You are comfortable working with unknowns, evaluating the data, and applying scientific techniques to business problems and products
• You’ve built platforms and systems from scratch
• You have a track record of developing and deploying data-science models to production

• End-to-end AI/ML systems in the cloud, including data processing, feature engineering, and tuning of ML models in training and production (MLOps) — with both structured and unstructured data.
• Deep Learning and Computer Vision models, ideally in a production environment
• Hands-on Python/SQL, scikit-learn, Keras, PyTorch, Tensorflow, MXnet, etc. 
• Experience in Scala/Java/Go/C/C++ is a plus plus
• Airflow/Luigi/Oozie and the likes
• Familiarity with cloud deployment strategies (AWS/GCP) to deploy at scale

• B.S./B.E./M.S./PhD in a quantitative field such as Computer Science, Engineering, Math, Statistics or equivalent years of experience
• 10+ years of experience in data science, algorithmic engineering, and machine learning. Preferably solved problems from scratch to scale
• Experience in hiring, managing highly-performant teams, and mentoring data science, data engineering, and analytics teams 
• Experience developing a data science strategy, building the roadmap, and leading the execution
• Track record of recruiting talent in analytics and data science

• You’ve won algorithm and machine learning competitions such as ACM and Kaggle
• You have research publications and citations in top tier journals 
• You have a portfolio of side projects and can show it to us