Eagle Investment Domain expert/QA Tester

Support Engineer

The Support Engineer will be responsible for providing technical support for the Risk Management System (RMS) product, ensuring that both internal and external users can resolve issues quickly and efficiently. This role involves troubleshooting technical problems, providing solutions, and collaborating with engineering and QA teams to enhance the product. Additionally, the Support Engineer will assist with user training, monitor system performance, and contribute to continuous product improvement. 

Roles and Responsibilities

• Act as the first point of contact for users experiencing issues with the RMS platform, both internally and externally. 
• Troubleshoot and resolve product-related issues, ensuring minimal disruption to users. 
• Collaborate with product and engineering teams to identify and resolve recurring technical problems and escalate more complex issues. 
• Document support tickets, ensuring detailed tracking of issues, resolutions, and feedback. 
• Provide training and guidance to users on how to effectively use the RMS system.
• Ensure customer satisfaction by providing timely and effective solutions to any issues faced by users. 
• Assist in the preparation of knowledge base articles, user documentation, and FAQs to empower users to resolve minor issues independently.
• Respond to user queries in a friendly and professional manner, ensuring clear communication. 
• Proactively follow up with customers to ensure issues are resolved to their satisfaction.

Required Skills

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. 
• Prior experience in software support preferably in a fintech or financial services environment. 
• Experience with troubleshooting software and hardware issues in a production environment.
• Hands-on experience with common support/ticketing tools (e.g., JIRA, Bugzilla, Selenium, Postman, etc.).
• Ability to manage multiple priorities and deliverables in a fast-paced environment.
• Familiarity with databases like SQL.

A Desktop Support Engineer provides technical assistance to end-users, ensuring that desktops, laptops, and peripheral devices operate efficiently. The role involves diagnosing and resolving hardware and software issues, managing installations and upgrades, and maintaining system security. They serve as the first line of IT support, helping employees remain productive by minimizing downtime and ensuring reliable system performance.

🚀 Immediate Hiring | Teamcenter  AWC ( active work space) Developer | PAN INDIA (Hybrid)

 Dear Candidate,

 Greetings from QntmLogic!

 We are currently hiring for an exciting opportunity with our client Tech Mahindra.

Kindly acknowledge your expected salary   LPA (Fixed) Including PF.

Unfortunately, we are unable to move beyond this.

I would highly appreciate your thoughts on the same.

We need your updated profile with clearly mentioned skills and project timelines, as we want to avoid any profile-level rejections. 

Tech Mahindra – Teamcenter AWC ( active work space) Developer:

Tech Mahindra – PLM – Teamcenter /Developer – India

Location: Chennai, Bangalore, Hyderabad, Pune

Qualification:

• Bachelor’s degree in Engineering, Computer Science, Information Technology or a related technical field of study.

Responsibilities:

• Participate with Solution architects in advising and proposing Teamcenter PLM solutions, which guide and align with customer's vision.
• Leverage implementation best practices and templates for Siemens PLM Teamcenter implementation
• Lead development activities, including analysis, design, solution validation and any required prototyping, with the customer to verify if the best in class template solution applies to their environment to deliver value to their business.
• Support project management activities to control scope, cost, schedule and quality
• Communicate implementation processes, and progress to support customer expectations and adoption.

Required Knowledge/Skills:

• 5 – 10 years experience in PLM - Siemens Teamcenter UA, with strong ITK Customization, Requirements Gathering, Solution Design, Functional and implementation knowledge, coordination with offshore development teams and Customer Management skills.
• Strong AWC ( active work space) customizations
• Change Processes, Workflows, Integration with CAD/ERP/Enterprise Application.
• Experience in development of assets - PoCs, POV’s and Solutions
• Must be a self-starter with effective analytical, excellent communication skills
• Knowledge of delivery framework and methodologies for an IT Services organization. Experience in leading & mentoring team members throughout the phases of PLM implementation projects including definition, installation, configuration, testing, deployment and post-production support.
• Experience with Software Development Lifecycles (SDLC) best practices.
• Must be a self-starter with effective analytical, excellent communication skills and experience in a customer-facing role.

📍 Work Location: Chennai, Bangalore, Hyderabad, Pune

🕒 Interview Mode: Telephonic / Video / Face-to-Face

🛂 Background Verification: Before / After Onboarding (BGV Vendor)

1. Work timings - You are the master of your time. However, with great freedom comes great responsibility. If you have committed something to the team, we expect that you will give it your best to make sure that commitment is done and is done on time.
   
2. Leave policy - Take a leave whenever for whatever reason you want. You don't need to explain yourself to us
   
3. Health insurance for you and your family

Project titled: “Machine Learning Models to Predict MIC in Indian Priority Pathogens & Identification of Novel Antimicrobial Resistance Mechanisms”

Project Code: GAP-0242

Position: Project Research Scientist-II (Non-Medical) =01 Essential

Qualification: 1. Post Graduate Degree, including the integrated PG degrees, with three years post qualification Experience or Ph.D. 2. For Engineering/ IT/ CS - Graduate degree of Four years with three years’ post qualification experience.

Desirable: Experience in Machine learning and AI methods, previous experience in next generation sequence data analysis is expected. Hands-on experience in wet-lab (basic microbiology/molecular biology) is beneficial not mandatory.

Upper Age limit (years) - 40

Monthly Emoluments: Rs. 67,000/- +HRA, as admissible.

https://www.imtech.res.in/recruitment

📢WE ARE #HIRING!📢

👉ROLE : Engineer / Senior Software Engineer, .NET Core with Angular9+ to 14.

👉Position: #hybrid

👉 Location: #pune

👉Job Responsibilities:

● Develop full-stack features and rapid prototypes

● Develop enhancements to existing software products

● Develop API integrations to external solutions

● Work in a team and communicate successes and challenges quickly and objectively

● Create relevant documentation for deliverables in Jira and SharePoint

👉Experience Required:

➡️ Excellent analytical and troubleshooting skills

➡️ 3+ years of software engineering experience

➡️ 3+ years of back-end experience with C#, .NET Core (C API preferred), ASP.NET Core, SQL, RESTful, web services and microsevices

➡️ 1+ years of front-end experience with Angular9+ to14 , RxJS, TypeScript,HTML5, CSS3 ,SCSS

➡️ 3+ years of experience with Web Workers and WebSockets

➡️ 3+ years of experience with SQL and any NoSQL database with eventual consistency

👉Apply Link : https://lnkd.in/diNDDP8h

#hiring #onsite #Angular #dotnetcore #softwareengineer #sql #nosql #frontend #backend

ASP.NET | Open-source web framework for .NET

Job Summary: - This is not a hardcore BPO job wherein you're required to take 100+ calls or chats. This is a Client Facing role and someone who has good communication skills is highly suitable for this position!

You would be alleviating our client's day-to-day responsibilities by: -

• Responding to emails and phone calls
• Scheduling meetings
• Booking travel and accommodations
• Managing a contact list
• Preparing customer spreadsheets and keeping online records
• Organizing managers’ calendars
• Performing market research
• Creating presentations, as assigned
• Addressing employees' administrative queries
• Providing customer service as the first point of contact

What we expect: - This is a 100% remote opportunity that requires working in the U.S. timezone. The VA role is one that doesn’t neatly fit within the confines of the “9 - 6 day”, so we’re looking for a go-getter who’s eager to be flexible and available, even outside traditional working hours. Our Virtual Assistant will serve as an essential partner to the client. This highly organized, endlessly resourceful person will ensure that nothing falls through the cracks.

Benefits of working with WING: -

• 100% remote opportunity which gives freedom to work at your desired location.
• Benefits of both worlds - Enthusiasm & Learning curve of a Start-Up, Deliveries & Performance of an Enterprise Service Provider.
• The sky's the limit when it comes to learning, growth & ideas.
• We do not follow the “typical corporate” hierarchy ladder.
• As part of our dedication to an inclusive and diverse workforce, Wing is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.

• Must have minimum 4+ yrs. of experience.
• Experience in sales, marketing or related field.
• Strong communication skills .
• Should be comfortable in Service sales.
• Generating Leads.
• Should be confident and bold enough.
• Good in Convincing skills.
• Contacting potential clients to establish rapport and arrange meetings.
• Finding and developing new markets and improving sales.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.

• Drive and participate in requirements gathering workshops, estimation discussions, design meetings and status review meetings
• Participate and contribute in Solution Design and Solution Architecture for implementing Big Data Projects on-premise and on cloud
• Technical Hands on experience in design, coding, development and managing Large Hadoop implementation
• Proficient in SQL, Hive, PIG, Spark SQL, Shell Scripting, Kafka, Flume, Scoop with large Big Data and Data Warehousing projects with either Java, Python or Scala based Hadoop programming background
• Proficient with various development methodologies like waterfall, agile/scrum and iterative
• Good Interpersonal skills and excellent communication skills for US and UK based clients

Key Skills:

Strong knowledge in English writing, editing, vocabulary and grammar.

Good interpersonal skills and communication .

Excellent creativity skills and passion for innovative content creation.

Preferrable for writting curriculumn

Master's, Bachelor's degree or equivalent in creative writing, journalism, English, or related field preferred.