Regional Sales Manager

Key Responsibilities

• Achieve and exceed monthly and quarterly sales targets for Zoho products and implementation services.
• Generate and qualify leads through outbound calls, emails, LinkedIn outreach, and partner networks.
• Conduct product demos, client consultations, and needs assessments to identify the right Zoho solutions for each client.
• Collaborate with the implementation team to create proposals, pricing plans, and customized packages.
• Build and maintain strong client relationships to drive repeat business and referrals.
• Follow up diligently on leads, manage the sales pipeline, and ensure timely closure of deals.
• Stay up to date with Zoho product updates, new releases, and implementation capabilities.
• Prepare regular sales reports, forecasts, and insights for management.

Requirements

• Proven track record in B2B SaaS or software sales (Zoho experience preferred).
• Excellent communication and presentation skills.
• Strong negotiation and closing abilities.
• Self-motivated and target-oriented — willing to “do what it takes” to close deals.
• Ability to understand client pain points and map them to Zoho solutions.
• Comfortable using CRM systems (Zoho CRM experience is a plus).
• Bachelor’s degree in Business, Marketing, or related field (preferred).

Mandatory (Experience 1): Minimum 4+ years of experience in user analytics or behavioural data analysis, focusing on user app and web journeys

Mandatory (Experience 2): Experience in analyzing clickstream and behavioral data using tools such as Google Analytics, Mixpanel, CleverTap, or Firebase

Mandatory (Skills 1): Hands-on experience in A/B testing, including hypothesis design, experimentation, and result interpretation.

Mandatory (Skills 2): Strong analytical ability to identify behavioral patterns, anomalies, funnel drop-offs, and engagement trends from large datasets.

Mandatory (Skills 3): Hands-on proficiency in SQL, Excel, and data visualization tools such as Tableau or Power BI for dashboard creation and data storytelling.

Mandatory (Skills 4): Basic understanding of UX principles and customer journey mapping, collaborating effectively with UX/CX teams

Mandatory (Company): B2C product Companies (fintech, or e-commerce organizations with large user behavior dataset is a plus)

Mandatory (Note): Don't want data analysis but business/product/user analysts

Preferred

We're Hiring: Escalation Handling Cum Operations Executive

📍 Location: FBD One Complex, Unit - 202A, 2nd Floor, By Pass Road, Badarpur, Sector - 37, Faridabad, Haryana – 121003

🕘 Work Schedule: 6 Days a Week | 9:00 AM – 6:00 PM 📅

🏢 About Us: Bikefixup.com

At Bikefixup, we're redefining the automobile aftermarket service industry! we provide expert repairs, doorstep service, and hassle-free maintenance with a customer-first approach. Our mission is simple: deliver quality, convenience, and trust in every ride.

As we expand rapidly across India, we’re looking for a smart, calm, and solution-oriented professional who can handle escalated customer complaints, manage smooth operations, and ensure customer delight.

👤Your Role: Escalation Handling & Operations Executive

In this role, you’ll be responsible for resolving high-priority customer complaints while also ensuring smooth daily operations. You’ll act as the bridge between customers, mechanics, and internal teams, making sure issues are resolved quickly and customers leave happy.

🔑 Key Responsibilities:

✅ Handle escalated customer complaints with empathy, patience, and professionalism

✅ Coordinate with mechanics, operations, and finance teams to resolve issues on time

✅ Track, document, and close all escalations while ensuring customer satisfaction

✅ Conduct root cause analysis (RCA) and suggest process improvements 

✅ Monitor service quality and ensure compliance with company standards 

✅ Support daily operational activities like scheduling, service tracking, and reporting

✅ Share weekly/monthly reports of escalations and operational challenges with management

🎯 Who You Are:

✔️2+ years of experience in customer support, complaint handling, or operations (BPO/automobile/service industry preferred) 

✔️ Excellent communication skills (Hindi + English) 

✔️ Strong problem-solving, negotiation, and conflict resolution abilities 

✔️ Calm under pressure with the ability to handle angry/frustrated customers

✔️ Basic knowledge of MS Excel/Google Sheets for reporting & tracking 

✔️ Self-motivated, proactive, and a strong team player

💼 Perks of Working with Bikefixup:

🌱 Opportunity to grow with a fast-scaling automobile service brand

🏍️ Direct involvement in ensuring customer satisfaction and operational excellence

🏆 Attractive incentives & performance-based career growth

📈 Chance to build a career in customer experience & operations management

NET Full stack lead

Location: Bangalore

About

One of the fastest-growing SaaS companies in the CRM space,it empowers organizations with the power of automation. More than 1700 customers with 2 lakhs+ users across the globe utilize the platform to automate their sales and marketing processes and run high-velocity sales at scale.

We are backed by prominent investors such as Stakeboat Capital, Jyoti Bansal, and Gaja Capital to name a few. We raised $153mn in our latest round of Series C Funding from WestBridge Capital and we're now India's 103rd Unicorn! We are expanding rapidly and our 1400+ strong and still growing workforce is spread across India, the U.S., the Middle East, ASEAN, ANZ, and South Africa.

It is a six-time Deloitte Fast 50 company.We have won the National Startup Award 2021 and got recognized by DPIIT, under the Enterprise Software Category.In the last few years, we have been recognized multiple times by G2 as a High Performer in the Enterprise category.We have been included in the prestigious Economic Times’ India’s Growth Champions list and among the Top 100 fastest-growing companies in FT 1000: High-Growth Companies Asia-PacificFrost and Sullivan's 2019 Marketing Automation Company of the Year award.

Listed as Top Rates Product on G2Crowd, GetApp, and TrustRadius

We like being up to date with the latest technology and utilizing the trending tech stacks to build our product. By joining the engineering team, you get to work first-hand with the latest web and mobile technologies and solve the challenges of scale, performance, security, and cost optimization. Our goal is to build the best SaaS platform for sales execution in the industry and what better place than for an exciting career?

Digital CMS Platform (Portals) – High Growth Product

More and more product buying processes are moving digital. From discovery to evaluation to purchase, the consumer expects more of these online and more importantly in a seamless manner across channels.With this, a digital CMS platform becomes critical in our product roadmap.Today we have a good v1.0 Portals platform, which allows businesses to design a microsite with content and forms.

The Role

We are looking for a Full-stack lead who is very strong on ASP.NET MVC/.NET core on the backend with strong experience with React.JS. She/He should have a clear understanding of building scalable web applications using .NET. The role involves understanding business requirements and architecting/designing an appropriate solution that is secure, scalable, high performing, and testable. It is a hands-on role involving building software and taking ownership of delivery by working closely with junior members.

Requirements:

Passion for building and delivering great software with a strong sense of ownership.

Minimum 5-8 Years of experience in building web applications using ASP.NET MVC and .NET platform with React.JS experience in front-end.

Must have hands-on experience with AWS cloud

Good to have SQL programming experience in writing & optimizing queries that access/process millions of records.

Experience in architecting and designing web applications and services

Good to have experience in Node.JS and deployment with CI/CD

Good in data structures, algorithms, and OOPS concepts.

Strong expertise in SQL programming, with experience in writing & optimizing queries that access/process millions of records.

Competencies:

Effective communication skills

Should have good problem-Solving & Analytical skills

Should be a team player

Why Should You Apply?

Fast-paced environment

Accelerated Growth & Rewards

Easily approachable management

Work with the best minds and industry leaders

Flexible work timings

About SuperHumanRace (SHR)

In 2016, we started imagining a world where 'good' is valued and rewarded. Based on this lofty

mission of making the world a better place, powered by human kindness, we started looking for our

answers in data and technology. At the SuperHumanRace, we take pride in using creativity and data

to solve intersections. In working out these solutions, we discover the engineers, the architects, and

the authors that live and breathe deep inside the colorful fabric of society. We automate social

purposes for organizations and deliver impact-related insights to all of our users. At the core of the

SuperHumanRace is the belief that while good work is important and aspiring to make an impact is

necessary, it cannot be sustainable unless it is also fun!

About the role

We are seeking a dynamic and experienced Client Engagement Specilist to join our team. The primary

role of the Client Engagement Lead is to implement SuperHumanRace's data platform for

multinational clients, focusing on CSR and ESG program management. This role involves setting

KPIs, developing dashboards for data-driven insights, and ensuring successful project delivery and

client satisfaction.

This is an excellent opportunity for someone who is a natural leader and works well with others,

especially in high pressure situations. As the Client Engagement Lead, you will work closely with our

ESG & CSR teams and our Fortune 500 Clients including Capgemini, JLL, Godrej, Tata etc.

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Key Responsibilities:

Selected Candidate’s day-to-day responsibilities include:

1. Planning and Posting Opportunities: Curate and schedule brand-specific virtual activities,

physical events, and panel discussions on the SuperHumanRace Platform.

2. Client Communications: Lead and manage communications with both existing and prospective

clients, ensuring effective engagement and relationship building.

3. Project Lifecycle Management: Oversee the complete lifecycle of Client CSR projects on the

platform, ensuring successful project execution.

4. Training and Development: Train peers, client teams, and partner teams on the functionalities of

the platform, ensuring comprehensive understanding and effective use.

5. Stakeholder Support: Address and resolve any queries, questions, or issues raised by relevant

stakeholders promptly and efficiently.

6. Marketing and Event Development Support: Assist with projects in marketing and event

development as needed, contributing to the overall success of these initiatives.

7. Data Management and Analysis: Establish data collection processes and set up necessary data

visualizations on the platform with relevant KPIs. Perform timely data analysis to identify and rectify

discrepancies.

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Qualifications:

● Experience: 0-3 years of experience in client engagement or project management.

● Education: Bachelor's degree in Business, Environmental Science, Data Analytics, or a

related field. A Master's degree is a plus.

● Skills:

○ Strong project management skills with a proven track record of delivering complex

projects on time and within budget.

○ Excellent communication and interpersonal skills, with the ability to build and

maintain relationships with senior stakeholders.

○ Proficiency in data analysis and visualization tools (e.g., Tableau, Power BI) and

familiarity with CSR and ESG reporting standards.

○ Strategic thinker with the ability to set clear goals and KPIs, and translate data into

actionable insights.

○ Self-motivated and able to work independently, as well as part of a team.

responsibilities

• Develop User interfaces for Modern Rich Internet Applications with the latest Front End Technologies
• Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis.
• Writing tested and documented JavaScript, HTML and CSS
• Make design and technical decisions for AngularJS projects.
• Develop application code and unit test in the AngularJS, Rest Web Services and Java technologies for the Application Development Center. 
• Ensuring high performance

requirements

• Strong expertise with HTML, CSS, and writing cross-browser compatible code.
• Good understanding of AJAX and JavaScript Dom manipulation Techniques
• Experience with RESTful services
• Experience in JavaScript build tools like grunt or gulp
• Expert in any one of the modern JavaScript MV-VM/MVC frameworks (AngularJS, JQuery, NodeJS, GruntJS)
• Familiar with testing frameworks (Ex. Jasmine)
• Test runner framework (Ex. Karma)
• Hand on and implements complex AngularJS applications, directives, controllers, services
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

Benefits:

• 5 days working
• Paid Overtime 
• Paid Leave
• Employee referral scheme
• Team exposure
• Short term growth
• Playing Zone
• Training sessions for all departments

Role

The role is a unique opportunity to be a part of the founding team of KAFQA. The responsibilities of the role are per the below:

• Product Development: Partner with the founder & product team to create a product roadmap. Play a key role in influencing customer journey, experience & specs (requirements) with UX designer. Develop front end & back end systems and product. 
• Project Management: Ensure product development roadmap timelines are achieved in a timely way with the right quality with progress being reported daily. 
• Technology Excellence: Ensure that products have best in class performance on technology driven aspects (load times, latencies, uptimes, etc.). 
• Hiring & Developing: Hire junior engineers, divide project workloads & mentor them to continuously improve.
• Continuous Improvement: Establish intake mechanism to convert user feedback into actionable upgrades in product design, track feature improvements & their progress and create rapid improvement cycles. 

The role is based in Bangalore, India and reports directly to the Founder, CEO of KAFQA.

Experience, Qualifications & Person Type

The ideal candidate is someone who – 

• Has 4+ years of experience in a digital product company
• Should have managed teams before & can attract talent
• Has experience in front end & back end technologies across web & app development
• Has studied computer science or engineering with at least a B.Tech or B.E degree
• Preferably is skilled in at least one performing art or is a hobbyist
• Is willing to fulfil all responsibilities above & go beyond as needed
• Moves fast to launch & fix issues 
• Is a self-starter, operates with autonomy & can deal with ambiguity while being innovative & frugal