Category Manager

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview:

We are seeking a Manager – Customer Success to lead and oversee the entire Customer Success department for our SMBG clients. This role involves managing a team of 3–4 Team Leaders, who in turn manage a large pool of Customer Success Executives. You will be responsible for driving end-to-end customer journey – from onboarding to product adoption, engagement, and retention – while building scalable processes suitable for a high-volume customer base.

Key Responsibilities

• Lead and mentor 3–4 Team Leaders and indirectly oversee a team of 30+ Customer Success Executives.
• Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
• Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
• Implement and scale tech-touch engagement models for effective customer coverage.
• Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
• Monitor health metrics, churn signals, and client escalations; design proactive action plans.
• Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
• Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
• Continuously optimize processes to enhance team productivity and customer outcomes.

Qualifications:

• 5–7 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
• Minimum 2+ years of direct experience leading Team Leaders / Managers.
• Strong exposure to managing high-volume SMB customer bases.
• Excellent strategic thinking, problem-solving, and analytical skills.
• Tech-savvy mindset with experience implementing automation or tech-touch models.
• Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
• Exceptional communication and stakeholder management skills.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Benefits:

• Career growth opportunities in a fast-growing SaaS company.
• A competitive salary and performance-based incentives.
• A dynamic, inclusive, and collaborative work environment.
• Significant opportunities for professional growth and career advancement.
• The chance to make a real impact on thousands of growing businesses in India.
• Comprehensive health and wellness benefits.

Project Estimator (Appraisal & Estimation)

Job Location: Mumbai / Pune

Key Responsibilities:

A. Project Estimation (Pre-Tender)

• Study tender drawings, specifications, BOQs, and scope documents for façade works.
• Prepare detailed cost estimates for unitized, semi-unitized, stick systems, skylights, ACP, glazing, louvers, and special façades.
• Perform quantity take-offs from architectural and façade shop drawings.
• Prepare rate analysis for aluminium profiles, glass, hardware, sealants, accessories, and installation.
• Coordinate with design, procurement, and vendors for technical clarifications and budgetary quotes.
• Evaluate subcontractor and supplier quotations and carry out techno-commercial comparisons.
• Identify project risks, assumptions, exclusions, and opportunities during estimation.
• Support tender submissions, value engineering proposals, and bid negotiations.

B. Project Appraisal (Post-Award)

• Prepare detailed project appraisal / cost break-up immediately after order award.
• Finalize project budget aligned with contract value and approved specifications.
• Compare tender estimate vs final appraisal vs execution budget.
• Identify margin gaps, risk items, and cost-sensitive components.
• Define target rates for procurement and subcontracting.
• Prepare cash flow forecasts and billing milestones for façade works.
• Hand over commercial and cost data to the project execution team.

C. Cost Control & Performance Monitoring

• Monitor actual cost vs appraisal budget during execution.
• Support variation pricing, change order evaluation, and claim preparation.
• Assist in project profitability analysis and post-completion cost review.
• Maintain historical cost database for future estimations.

D. Coordination & Reporting

• Coordinate with projects, planning, procurement, and finance teams.
• Prepare management reports on project margins, cost trends, and risk exposure.
• Participate in project review meetings and value engineering discussions.

Qualifications & Experience:

• Education:
• B.E. / B.Tech / Diploma in Civil / Mechanical / Structural Engineering
• Experience:
• 2–6 years in façade estimation and commercial management
• Strong exposure to unitized curtain wall systems preferred

Technical Skills:

• Proficiency in AutoCAD, MS Excel (advanced), MS Word
• Experience with façade estimation tools / ERP systems (preferred)
• Knowledge of aluminium extrusion systems, glass specifications, façade testing norms

Strong understanding of Indian façade contracting practices and BOQ structures

The Operations Trainee role is an entry level position designed for fresh graduates who want hands-on exposure to real-world business operations. You will closely work with senior operations managers and learn how large, multi-site operations are managed from the head office.

This role offers structured learning, responsibility, and a clear career growth path in operations management.

Reporting Structure

• Reports to: Senior Operations Executive

• Functional Guidance by: Head of Operations

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What You Will Learn & Do

1. Operations Coordination

• Support day-to-day coordination between office and site teams

• Assist in tracking work happening at different client sites

• Learn how operational issues are identified and escalated

2. Reporting & Data Management

• Maintain records such as site reports and attendance data

• Help prepare daily and weekly operations reports

• Learn basic MIS (Management Information System) reporting

3. Audit & Compliance Support

• Assist in collecting documents required for internal audits

• Track compliance checklists and follow-ups

• Learn the importance of documentation and process discipline

4. Communication & Team Support

• Draft emails and internal updates with guidance

• Coordinate with HR and Finance teams for routine data

• Communicate professionally with supervisors and team members

5. Training & Development

• Learn SOPs (Standard Operating Procedures)

• Receive on-the-job training from experienced managers

• Gain real business exposure across multiple sites and clients

Who Can Apply

Education

• Graduate in any discipline

(BBA, BMS, B.Com, BA, B.Sc, or equivalent)

Experience

• Freshers welcome

• Internships or live projects are an added advantage but not mandatory

Job Summary

We are seeking a highly motivated Technical Product Manager with strong exposure to software development to drive product strategy, roadmap execution, and cross-functional collaboration. The ideal candidate will bridge the gap between business stakeholders and engineering teams, ensuring delivery of scalable, high-quality software products.

Key Responsibilities.

prior exposure to Software Development.

Collaborate closely with engineering, design, QA, and business teams to deliver end-to-end product solutions.

Translate business requirements into technical specifications and user stories.

Work with development teams to ensure timely delivery of features and releases.

Prioritize product backlog based on business value, customer needs, and technical feasibility.

Participate in Agile/Scrum ceremonies such as sprint planning, stand-ups, and retrospectives.

Analyze product performance and user feedback to drive continuous improvement.

Ensure product scalability, performance, and technical feasibility.

Coordinate with stakeholders for product launches and go-to-market strategies.

• Maintain product documentation including PRDs, technical documents, and release notes.

Required Skills

Strong understanding of software development lifecycle (SDLC).

Hands-on experience or exposure to programming languages (Python preferred most )

Experience working with Agile/Scrum methodologies.

Strong knowledge of APIs, microservices, and system design concepts.

Ability to work closely with engineering teams and understand technical challenges.

Excellent analytical, problem-solving, and communication skills.

• Experience with product management tools (JIRA, Confluence, etc.).

Key Responsibilities

Performance Optimization & Query Tuning

  • Tune query performance for PostgreSQL, EdgeDB, MongoDB Atlas, and Snowflake.

  • Analyze execution plans, identify bottlenecks, and implement indexing & caching strategies.

  • Work with engineering teams to optimize schema design for OLTP (Postgres/EdgeDB) and metadata storage (MongoDB).

Database Architecture & Scalability

  • Design multi-tenant scaling strategies for PostgreSQL and MongoDB Atlas (schema, sharding, partitioning).

  • Implement high-availability, replication, and clustering configurations.

  • Optimize Snowflake warehouse configurations for query speed and cost control.

Operational Excellence

  • Plan and execute zero-downtime database upgrades and schema migrations.

  • Set up proactive monitoring, alerting, and anomaly detection across all database systems.

  • Manage capacity planning for storage and compute resources across Postgres, MongoDB Atlas, and Snowflake.

Storage & Cost Optimization

  • Reduce storage costs via archiving, partitioning, compression, and lifecycle policies.

  • Optimize Snowflake compute and storage usage with warehouse tuning and data pruning.

  • Implement tiered storage strategies for cold vs. hot data.

Security, Compliance & Governance

  • Enforce encryption, access controls, and audit logging across all databases.

  • Ensure compliance with GDPR, SOC 2, and other relevant regulations.

Collaboration & Knowledge Sharing

  • Partner with backend, platform, and data engineering teams to ensure efficient database usage.

  • Provide training and documentation on query best practices and schema design.

Qualifications

Required:

  • 7+ years DBA experience, with deep expertise in PostgreSQL and MongoDB Atlas.

  • Strong understanding of multi-tenant architectures in production.

  • Experience with Snowflake query optimization, warehouse tuning, and cost management.

  • Proven success in executing zero-downtime upgrades and large-scale migrations.

  • Strong skills in query optimization, indexing, partitioning, and sharding.

  • Proficiency in scripting (Python, Bash, SQL) for automation.

  • Hands-on experience with monitoring tools (pg_stat_statements, Atlas monitoring, Snowflake Resource Monitors, Prometheus, Grafana).

Nice to Have:

  • Experience with EdgeDB or graph/relational hybrid databases.

  • Familiarity with Kubernetes-based database deployments (StatefulSets, Operators).

  • Background in distributed caching (Redis, Memcached).

SaveIN is a fintech platform that aims to offer unique financial products and services to its members in a never seen before, fully digital avatar through its mobile app on Google and Apple play store. You can also call us a neo-banking platform!

Founded by a group of experienced CXOs from Banking, Fintech, Consulting and Media, SaveIN is working towards disrupting the way Indians transact, bank and save money.

At present, SaveIN is offering a revolutionary, new to market, product called Social Finance (SoFin™) allowing users to lend and borrow money, within their trusted contacts like family, friends and acquaintance. In due course, SaveIN aims to launch several other financial products and services in the personal finance and banking domain.

Our promise to you:

• We aim to hire the best of talent, passionate about the vision of SaveIN
• We aim to create an equal opportunity, open, challenging as well as rewarding environment to bring the best out of our people
• We are here to be a large, prosperous, profitable, and resilient organization so that we may serve our customers sustainably across economic cycles, we aim to achieve this in the most ethical and transparent manner possible
• Being compliant is not only an obligation, but a chosen way of life
• We would love to see you grow and are committed to do our best in contributing towards your success

About the role:

SaveIN is looking for a Software Engineer | React JS

You will be responsible for building visually engaging user experiences as well as using out of the box thinking to devise new techniques for presenting content and data. You will work with developers, designers, product and also the founding team.

Location: Gurgaon/ Work from home

Key responsibilities:

• Develop class leading and highly responsive front-end interfaces using React.js
• Translating designs and wireframes into high quality code and output
• Communicate effectively with UI/UX team and technical development team
• Create unit tests to ensure visual consistency and adequate functionality across releases
• Ensure cross-browser, cross-platform and multiple device compatibility and resolve issues.
• Document technical design as per internal compliance standards
• Work with senior management and external stakeholders to ensure that deliverables are met

Skills and competencies:

• Education: BE/BTech/ME/MTech/MCA
• Minimum 3-year industry experience and proficiency in developing front-end components using React JS, Angular.io, Vue.js, HTML 5, Web markup and CSS 3
• Experience in Typescript
• Hands on experience with state management tools like Redux/Mobx
• Fine understanding of Node.js based tooling like Webpack, Grunt/Gulp, NPM, Express JS, Babel, Create React App etc.
• Good knowledge of working with dynamic data (e.g., JSON, XML) through various interface types (e.g., REST, SOAP)
• Experience of working with responsive web designs across multiple platforms
• Experience with integrating Analytics Tool like Google Analytics, Mix Panel etc
• Experience in creating mock-ups/ proof-of-concepts based on wireframes
• Ability to learn new UI technologies quickly
• Understanding of SEO and accessibility issues
• Experience of full software development life cycle, standard and secure coding practices and pro
• Experience with content delivery networks and an understanding of web caching
• Experience with unit testing using frameworks such as Mocha, Chai, Enzyme, Cypress, or Jest
• Experience with Jenkins and Docker a plus
• Experience on any backend technologies Node.JS, Python, Java, PHP will be a good add on
• Experience in Scrum/Agile is desirable

Job Title: Accounting & Bookkeeping Executive

Location: Mohali, Punjab

Department: Accounts & Finance

Timing - 10am - 7pm.

Reporting To: Finance Manager / Operations Head

Employment Type: Full-time

About the Company

We are an upcoming company in the sexual health domain, building health-tech solutions for various sexual health

and wellness problems for men and women. Combining healthcare with technology, our vision is to become a

platform where patients with sexual health problems can find genuine and honest solutions, and to save them from

the prevailing quackery in this domain.

We don’t know if what we are doing has been done before — but we’re surely going to do it better.

Come join us on this journey, and let’s create change together!

Role Overview

The Accounting & Bookkeeping Executive will be responsible for maintaining accurate financial records, tracking

all income and expenses, and preparing monthly reconciliations and reports.

The role demands precision, accountability, and confidentiality while working remotely and coordinating with

internal teams.

Key Responsibilities

 Financial Record Keeping

• Record all financial transactions accurately in accounting software (Tally / Zoho Books / QuickBooks).

• Maintain ledgers, journals, and daily bookkeeping updates.

• Track company payments, receipts, and petty cash.

 Accounts Payable & Receivable

• Manage vendor invoices, verify bills, and process timely payments.

• Work closely with Charted Accountant.

• Record all client receipts and reconcile payment entries with project records.

• Maintain a clean record of outstanding receivables and follow-up status.

 Reconciliation & Reporting

• Conduct monthly bank reconciliation statements and balance verification.

• Prepare and share monthly P&L, balance sheets, and expense summaries.

• Support management in preparing financial dashboards and summaries.

 Compliance & Audit Support

• Maintain documentation for all accounting entries to ensure audit readiness.

• Assist in compliance with statutory requirements (GST, TDS, PF, ESI, Professional Tax, etc.).

• Support internal and external audits with timely submission of required records.

 Coordination & Communication

• Coordinate with HR, Operations, and Vendors for payment verification and approvals.

• Communicate effectively via email and Google Sheets to maintain transparency.

• Report financial discrepancies or unusual transactions immediately to management.

Qualifications & Experience

• Education: B.Com / M.Com / MBA (Finance) / CA Inter preferred.

• Experience:

o 5 years of accounting or bookkeeping experience

• Technical Skills:

o Proficiency in Tally, Zoho Books, or QuickBooks.

o Good knowledge of Excel / Google Sheets (formulas, pivot tables, reporting).

o Basic understanding of GST, TDS, and general accounting principles.

Skills & Competencies

• Strong attention to detail and accuracy.

• Good analytical and numerical ability.

• Excellent organizational and time management skills.

• Ethical and confidential approach to handling financial data.

• Self-driven and disciplined for remote work.

Compensation

• Salary: Based on experience and accounting proficiency.

• Incentives for maintaining timely and error-free reporting.

• Long-term role with opportunities to grow into Senior Accountant / Finance Coordinator.

Why Join Us

• Work with a professional and expanding HealthTech company driving innovation in healthcare.

• Learn and grow in a remote yet structured finance environment.

• Be part of a transparent, process-driven, and respectful team culture.

• Gain exposure to accounting operations across multiple business verticals.

• Opportunity to grow with the growth of the company for all the early joiners.

• Opportunity to learn as everything will be built from scratch.

We are hiring for Java senior Developers with Spring Boot and Microservices experience for Bangalore location. It is work from home now and after 6-8 months candidate must relocate to Bangalore.

Senior Java Developers

6-10 yrs

Should have hands on experience in Spring Boot and Microservices

UI & UX Designer

Type: Internship / Full-Time

Location: Pune (Work From Home allowed until COVID-19 situation improves)

Experience: 0-1 Year

About FlytBase
https://flytbase.com/">https://flytbase.com 

FlytBase is a Silicon Valley and Pune based startup, building the world's first internet of drones platform for deploying fully-automated and intelligent commercial drones at scale. FlytBase is led by a team of experts in robotics, computer science, AI/ML technologies, and is a global leader in drone automation. FlytBase Labs is based out of Pune, India.

About the position
We are looking for a UI/UX Designer to join our award-winning, talented team, building the next generation automated drone applications for our global customers. Ideal candidate gets to work in a highly collaborative, fast-paced, result-driven environment. Applicants must have substantial experience informing designs through critical design thinking, rationalizing for B2B systems, websites and mobile devices.

Responsibilities

• Gather and evaluate user requirements in collaboration with product managers and engineers.

• Quickly and iteratively create interaction flows, wireframes, and visual design mockups throughout the design process

• Present design work to UX, Product, and Engineering teams, as well as stakeholders.

• Develop and maintain detailed information architecture and design specifications

• Illustrate design ideas using storyboards, process flows and sitemaps.

• Design graphics user interface elements like menus, tabs and widgets.

• Build page navigation buttons and search fields.

• Develop UI mockups and prototypes that clearly illustrate how sites function and look like.

• Create original graphic designs (e.g. images, sketches, and tables).

• Prepare and present rough drafts to internal teams and key stakeholders.

• Identify and troubleshoot UX problems (e.g. responsiveness).

• Conduct layout adjustments based on user feedback.

• Adhere to style standards on fonts, colors, and images.

Requirements

• A portfolio of UI/UX design work for both web and mobile platforms.
• Collaboration: Work with individuals of varying roles, skill sets, and backgrounds 
• Domain knowledge: Understanding UX fundamentals & technology 
• Initiative: A bias toward action, even on items not explicitly within your direct responsibility 
• Rational creativity: Ability to think way outside the box, and then dial in on what is feasible 
• Communication: Written/verbal storyteller; can present to multiple audiences 
• Empathy: Ability & desire to truly get to know your user’s pain points 
• Resiliency: Comfortable with ambiguity, failing in a safe environment and getting out of your comfort zone 
• Attention to detail: You absolutely sweat the small stuff 
• Curiosity: A hunger to grow and learn new things 
• Advocacy: Strong support and appreciation for Enterprise Design Thinking and the importance of the user.

Skill(s) required

• Prototyping, UX design, UI design, User Research, Wireframing, Illustration

Perks

• Fast-paced Startup culture

• Hacker mode environment

• Enthusiastic and approachable team

• Professional autonomy

• Strong meritocracy

• Zero bureaucracy 

• Company-wide sense of purpose

• Flexible work hours

• Informal dress code

• Culture that promotes challenging oneself & continuous improvement. End-to-end Ownership given to team members.