Business Development Manager

AI Engineer — Vertexcover Labs

Who We Are

Vertexcover Labs is an employee-focused, engineer-run software studio. We partner with fast-growing, funded startups around the world—Rephrase.ai, Dhiwise, Dunzo, Dubdub, Xapo, Arintra etc.—to crack their toughest engineering problems. Everyone is an individual contributor; no management layers. Engineers choose the projects they work on, see each project's P&L, and share directly in the profits.

Whether it's building multi-agent systems for production, scaling ML pipelines across GPU clusters, or shipping RAG-powered products that end-users rely on—we solve hard AI problems for real companies.

A Few Problems We Are Currently Working On

• AI Agents Test-authoring agents that convert natural language into e2e tests.
• Ad-performance agents that learn what works for your brand and generate winning creatives automatically.
• Scale + MLOps Optimise ML pipelines and fix autoscaling by applying queuing theory while juggling CPU / GPU memory contention.
• RAG & Knowledge Systems Design and deploy retrieval-augmented generation pipelines—chunking strategies, embedding models, reranking, and evaluation loops.
• AI Video & Image Processing Build rendering pipelines, diffusion-model integrations, and real-time video processing at scale. You'll own at least one project like these—design, build, iterate.

Signals You're Probably the Right Fit

• Strong in at least one other language (Python, Go, Rust, TypeScript, Java …); happy to learn more.
• First principle understanding of how LLMs, embeddings, vector databases and AI Agents work
• Evidence of shipping real AI-powered software—OSS, side projects, or production features.
• Comfortable navigating the fast-moving AI landscape—papers, new model releases, evolving APIs.
• Clear written & spoken communication; async collaboration is our default.
• Self-directed—you ask for context, not permission.

How We Operate

• Project choice. Engineers vote on which engagements we take.
• Stack agnostic. We pick tools that fit the job, not the résumé.
• Pragmatic craftsmanship. Durable design, no gold-plating.
• Transparent economics. Know what your work is worth, share in the profits.
• Remote-native. Async by default; sync when it helps.

Hiring Process (Lean & Human)

1. 2–3 technical deep-dives with future teammates.
2. 30-minute culture chat.
3. Offer. No LeetCode marathons, no trick puzzles.

We read every application and reply to all candidates.

Position Overview

We are seeking an experienced ERPNext/Frappe Developer to join our dynamic team at Dhwani. The ideal candidate will have strong expertise in developing, customizing, and maintaining ERPNext applications built on the Frappe Framework. This role involves working on complex business solutions, custom module development, and ensuring seamless integration with various business processes.

Key Responsibilities

Development & Customization

1. Design, develop, and implement custom applications and modules on the Frappe Framework and ERPNext.
2. Customize existing ERPNext modules (Accounting, CRM, HR, Inventory, Manufacturing, etc.) to meet specific business requirements.
3. Build custom DocTypes, forms, reports, dashboards, and print formats.
4. Develop and maintain REST APIs for system integrations.
5. Write clean, efficient, and well-documented code in Python and JavaScript.

Technical Implementation

1. Understand client requirements for ERPNext and suggest optimal technical solutions
2. Handle all aspects of development including server-side, API, and client-side logic
3. Implement business logic using Frappe's document lifecycle hooks and controllers
4. Develop custom web portals, web pages, and web forms
5. Ensure smooth transitions for customizations during Frappe/ERPNext upgrades

System Management

1. Manage ERPNext installations, configurations, and deployments
2. Perform system updates, upgrades, and maintenance
3. Debug and troubleshoot technical issues, providing timely solutions
4. Work with MariaDB/MySQL databases and write complex queries
5. Implement and manage version control using Git

Collaboration & Documentation

1. Collaborate with business analysts and stakeholders to gather and refine requirements
2. Write functional and development specifications
3. Participate in code reviews and contribute to development best practices
4. Provide technical guidance and support to junior developers

Required Qualifications

Experience

1. Minimum 2-4 years of hands-on experience with Frappe Framework and ERPNext development and customizations
2. Proven track record of delivering live ERPNext projects that can be showcased
3. Experience in customizing ERPNext modules across different business domains
4. We are also open to hire Interns (With PPO Opportunity) who demonstrates strong DSA and coding fundamentals, good understanding of Python programming, knowledge and exposure of MySQL database, strong logical thinking, problem solving skills along with interest in working on frappe framework and enthusiasm to build challenging technology solutions for social impact. High-performing interns will receive a Pre-Placement Offer (PPO) based on performance. Internship will be of 3 months with monthly stipend in between 15k-20k based on interview performance.

Technical Skills

Core Technologies:  

1. Strong proficiency in Python programming
2. Solid experience with JavaScript, HTML, CSS
3. Working knowledge of Jinja templating.
4. Experience with jQuery and Bootstrap framework

Frappe/ERPNext Expertise:  

1. Deep understanding of Frappe Framework architecture.
2. Experience with DocType creation, customization, and management.
3. Knowledge of Frappe's ORM, REST API capabilities, and hooks system.
4. Understanding of ERPNext modules and business workflows

Database & Infrastructure:  

1. Proficient in MariaDB/MySQL database management.
2. Experience with Linux operating systems.
3. Knowledge of Git version control.
4. Understanding of web server configurations and deployment.

Professional Skills

1. Strong analytical and problem-solving abilities
2. Excellent communication and collaboration skills
3. Ability to work effectively in team environments
4. Self-starter with ability to take ownership of projects
5. Attention to detail and commitment to quality code

This is a work-from-office role in Gurgaon, Haryana

Customer Relationship Executive : 

We are looking for a results-driven fresher and (1+ years of experience) to be responsible for designing, running tests on software usability and should be able to visit the client base(delivery and support). The software tester will conduct tests, analyze the results, and report observations to the design team. You may also interact with clients in order to understand the requirements of the product.

To be successful as a software tester, you should have a working knowledge of software and test design, the capability to run through tests, and the ability to analyze the results. Ultimately, the software tester should be result-driven, have good communication skills, and have up-to-date knowledge of software programming and software test design.

Software Tester Responsibilities:

●Review software requirements and prepare test scenarios.

●Executing tests on software usability.

●Analyzing test results on database impacts, errors or bugs, and usability.

●Preparing reports on all aspects related to the software testing carried out and reporting to the design team.

●Interacting with clients to understand product requirements(including visiting the client's base whenever required).

●Participating in design reviews and providing input on requirements, product design, and potential problems.

Software Tester Requirements:

●A bachelor's degree in computer science or a related field(Preferably male candidate).

●Up-to-date knowledge of software test design and testing methodologies.

●Understanding of open source projects like ERP, CRM, HRMS, Industry 4.0, etc

●Working knowledge of test techniques and compatibility with various software programs.

●Working knowledge of programming.

●Excellent communication and critical thinking skills.

●Good organizational skills and a detail-oriented mindset.

Role: Human Resource Head

Location: Vikhroli, Mumbai

What will you do with us?

-Be a strategic advisor on all aspects of people management for the organization.

-Develop and foster a work environment that is entrepreneurial, customer focused, and results-oriented.

-Encourage employee participation and contribution to the growth and well-being of the business and bring in external recognition for our brand as the Employer of choice.

-Establish and maintain high levels of employee engagement activities and commitment.

-Provide accurate and constructive analytics to the leadership team and help formulate people strategies basis the information.

-Design the annual HR budget and ensure optimal utilization of resources to ensure an effective outcome for all HR metrics.

-Responsible for Talent Management strategy including appropriate learning interventions and leadership development.

-Develop, build and manage Professional and Career Development programs along with relevant and contextual training programs in line with the growth and evolution of the organization.

-Guide and coach, the HR team to deliver efficient, high-quality HR solutions and services concerning - Recruitment, onboarding, Performance Management, Employee Engagement, Organization Development, Training and Development, Rewards and Benefits.

-Align the annual Compensation & Benefit strategy with business goals and objectives and drive the performance link pay and ESOP as per the Performance Management System cycle.

-Build an organization that is fully compliant with all statutory and regulatory requirements.

What are the must-haves?

-Bachelor or Master's degree in Business, Human Resources or a related field required.

-12+ years of experience in Human Resources.

-Expertise in HR functional areas including talent acquisition, performance management, learning and development, compensation and benefits.

-Should have created and executed programs in strategic HR areas like operations efficiency, organization development and change management.

-Experience in coaching and mentoring leadership to the next level, being an effective sounding board for the Business Leaders of the organization and leadership team of group companies will be important.

-Great team player and ability to work effectively in a matrix organization environment.

-Strong written and oral communication is essential.

About Zest Network LLP

At Zest Network LLP, we run a portfolio of content-based online businesses where we take serious efforts to educate and inform our readers on various subjects.

*About the job*

Requirements: We are looking for an individual (1+ years experience) who is familiar with current SEO techniques and tools and has excellent analytical skills. If you have worked on any affiliate website or SaaS firm and have a strong understanding of SEO (both on-page and off-page), we have the right role for you for the long term!

*Key Responsibilities*

1. On-site content optimization (best practice for E-E-A-T, internal linking, titles, content audit & updating old content, CRO, Content gap analysis, Making Topical Maps, why not ranking analysis? etc.)

2. Site maintenance (redirects, broken links, site cleanup, duplicate content, etc.)

3. Strategize, plan, and coordinate link-building activities: Create link building content ideas, angles, and pitches & pitch and conduct SaaS link-building outreach

4. Monitor Google algorithm changes & implement on-site and content changes to adapt to the changing landscape

5. Identify new SEO growth opportunities with technical audits, data/traffic analysis, and competitive research.

6. Digital PR research

We expect you to manage your time and responsibilities with minimal oversight. We aren't interested in babysitting you that’s why we need a proactive person. We're interested in fostering your success and the success of the team.

*Who can apply*

1. Candidates having experience working with SaaS firms will be given a preference

2. Aware of all the nuances of Technical and On-Page SEO techniques including data analysis using Google Analytics and Search console

3. Knowledge of using Google Analytics, Google Webmaster Tools, Ahrefs (or similar backlink tools), crawling tools (Screaming Frog, DeepCrawl), Google Search Console, keyword tools (Google, WordTracker, Keyword Discovery, Semrush, buzzsumo, Moz), etc.

4. Strong sense of ownership, the inclination for action, urgency, and drive

5. 1-2 years of SEO experience

6. Holistic SEO Knowledge (technical, on-page, content, link building, digital PR)

7. Candidates having experience working with SaaS firms will be given preference

Edit and create engaging and visually appealing videos for various platforms including Instagram, YouTube, and other social media channels.

• can perform simple 2D animation, Motion graphics and VFX.

• Strong understanding of motion graphics and video editing.

• Performing the full range of editing works from splicing, to sound balancing, to colour correction and colour grading.

• Experience with creating marketing videos.

• Strong understanding of After Effects, Premier Pro, Illustrator, InDesign, Procreate, Photoshop, Canva, a clean sense of design. Efficient, well-organized. Excellent verbal and written Communications and written skills required. MS Office, Word, Excel, Power Point.

• Edit video to include preselected music, video clips, sound clips and other important aspects of the project

• Creation of marketing videos from conception to execution including video editing, sound editing and motion graphics

• Design capabilities should include video, 2D and 3D motion graphics.

• Familiarity with special effects, 3D and compositing

• Strong expertise in editing software such as Premiere pro, After Effect, Photoshop and Final Cut Pro.

If you are passionate about your data and analytics, love integrating SaaS platforms, and enjoy talking to customers, you'll have a great time here at CutsomerSuccessBox! We recognize both the opportunities and the challenges that come along. 

We're looking for a great Implementation Engineer to assist our customers in integrating with 3rd party tools, help them get the data via APIs, JavaScripts or other analytics tools so that the customers can start getting value from CustomerSuccessBox (CSB) product. This is a great role for someone who loves data & to build their career in Customer Success domain & work with the world-class team.

Implementation Engineer’s role is a key part of the Product & Customer Success team. As an Implementation Engineer, you will be responsible for guiding customers in getting the data from various 3rd party tools & make sure you are helping the Customer Success team to onboard customers. You will act as a trusted advisor. You will become an integral part of the company and our customers.

Your Primary Responsibilities

• Understand Customer Operations Tech Stack. What platforms are they using for CRM, Support, Billing, Analytics, etc) 
• Handhold customer in syncing all the data sources with CSB. Many of which are pre build native integrations which are activated by a simple click through flow. 
• Devising smart engineering solutions for each customer's unique enterprise stack (CRM/Billing/Support/Analytics).
• You will get opportunities to learn & develop on different technologies and platforms. 
• Understand the business requirement as to prioritize data sources and objects.
• Conduct workshops with customers to break the requirement in smaller & achievable format.
• Create an implementation framework to capture and decide what are all the data that is required
• Plan meetings with customers & their developers to understand how their data is structured. Consult them the best practices of sending that data to CSB.
• You will always be connected to the CSB technical team, so that you can leverage them to drive customer implementation.
• Resolve customer issues, with or without collaboration with other teams; 
• Build strong customer relationships by maintaining high levels of engagement and communication.
• Collaborate on creating best practices guide for developers, Update API documentation & update & maintain the Integration documentation.
• Work with CustomerSuccess Team to share insights with customers & prepare Customised reports on BI tools
• Pass Feedback to Product Management
• Work with the Support & CustomerSuccess team to coordinate and prioritize open items.  

What experience will you gain?

• Tech – Learning about huge enterprises tech stack
• Tech – Understanding enterprise technical architecture and implementation
• Tech - Understanding of APIs/JS/analytics
• Business / Tech - Use of enterprise platforms like Business Intelligence (BI) / SaaS platforms like CRM (Salesforce, Hubspot), support (Zendesk, Intercom, Freshdesk), Billing (Chargebee, Stripe, Quickbooks), etc.
• International Customer exposure – Talking to industry leaders

What Makes You The Right Fit

• Any experinece where you have done some Customer facing role. 
• Is hands on with BI tools. (good to have)
• Has an understanding of the B2B SaaS ecosystem & tools usually companies use. 
• Strong communication and interpersonal skills, both written and verbal; This is a must have since we have an international customer base that you will be working with.
• Undergraduate degree (BE/B.Tech) in Computer Science or Information Technology
  
  

What This Is Not

• This is NOT a 9 to 5 job.
• We don't offer or encourage any hierarchical structure.
  
  

Compensation

• Among the best in the industry.
• Cash, Incentives

Why CustomerSuccessBox?

CustomerSuccessBox is the leading AI powered Enterprise Customer Success platform. It helps global B2B SaaS businesses to get to 130%+ MRR Retention, unlock 3X upsell opportunities and double LTV.

In SaaS, 95% of the Lifetime value (LTV) is locked in as ‘Future’ Recurring Revenue. BUT businesses don't know who will Renew / Buy-more / At-Risk until it’s too LATE.

CustomerSuccessBox technology tracks real time product adoption and customer engagement. It’s AI Powered ‘Early Warning System’ uncovers the blind spots for Proactive Interventions. It's advanced automation leads to a faster time to value, higher product adoption and reduced cost of customer success.

Leading customer-centric global enterprises such as Headset - Seattle, Aislelabs - Toronto, Locus - Bangalore and Raken - San Diego.

People and Culture

CustomerSuccessBox is a B2B SaaS customer success platform, Venture backed (https://inc42.com/buzz/customersuccessbox-funding-pi-ventures-axilor/) by pi Ventures and Axilor in venture funding. CustomerSuccessBox is founded and run by CEO, Puneet Kataria, recognized by LinkedIn as a Global Top Voice of 2019. 

At CustomerSuccessBox, you will become part of a passionate team that works together to create value for our customers and their customers.

As a member of the CustomerSuccessBox team, you will own the problems and will enjoy both authority and accountability over deliverables. You will be rewarded for business results delivered. All the credit of the success is yours to take, but it will come with the responsibility of owning up to the failures too, we call them ‘failed experiments’.

In return, we are committed to providing you with every opportunity to learn, grow and reach the highest level of your ability and potential.

CustomerSuccessBox is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, gender, ethnicity, national origin, disability, or sexual orientation.

Responsibilities

• Manage the SEO initiatives - strategising, planning and execution
• Define key metrics and SEO road map (including link building strategy)
• Review and analyse analytics and site traffic to gauge positive and negative changes
• Create and execute an SEO plan for the assigned categories to maximise traffic from the
  channel
• Plan SEO tests, collect and analyse data, identify trends and insights on search engine
  algorithms
• Collaborate with Content team to optimise copy and landing pages for search engine
  marketing
• Collaborate with the SEM team for keyword research and complementary campaigns
• Research, analyse and benchmark against competitor performance
• Create and maintain SEO performance dashboard to provide visibility for respective pages
• Communication to team and management on project development, timelines, and results.

What We are Looking for

• Proven track record of building top talent and high performance.
• A Team Player
• Experience managing large scale systems in competitive and rapid growth environments
• Master of on-page & off-page SEO
• Understand the co-relation of content & link-building.
• Who speaks the language of google webmaster & analytics
• Bachelor's degree with experience of 2 - 4 years in Digital Marketing domain.