Sr, Recruiter Coordinator

Job Description:

We are seeking a highly skilled Machine Learning Engineer to join our team. The ideal candidate will have a strong background in Natural Language Processing (NLP), Large Language Models (LLMs), and Python programming.

You will work closely with data scientists, product managers, and data engineers to design, develop, and deploy high-performance AI/ML models and integrate generative AI solutions into existing workflows.

Your responsibilities will include:

• Collaborating with cross-functional teams to design and deliver high-performance AI models, including NLP, computer vision, semantics engines, linguistic analysis, risk management, and time-series prediction models. Integrating generative AI solutions into existing workflow systems.
• Developing and maintaining the ML Operations CI/CD pipeline for seamless deployment and monitoring. Training, tuning, and optimizing AI models and algorithms for enhanced performance.
• Implementing complex real-time data and AI/ML applications to capture knowledge and automate decision-making processes.
• Creating ML/AI models for business teams and establishing metrics to track their accuracy and performance. Overseeing the full lifecycle of algorithm development, from ideation to deployment and monitoring. Evaluating and ranking ML algorithms based on their potential success in solving specific problems.
• Serving as an internal resource for AI/ML needs, providing guidance and insights to stakeholders during strategic discussions.

Required Experience and Skills:

Machine Learning:

• Proficient in generative AI techniques, prompt engineering, and Retrieval-Augmented Generation (RAG) (3+ years).
• Experience with Large Language Models (LLMs) such as OpenAI, Gemini, LLAMA, and other state-of-the-art models (3+ years).
• Expertise in using ML/AI libraries such as Pandas, NumPy, PyTorch, TensorFlow, Keras, BERT, LayoutLM, and traditional ML algorithms (5+ years).
• Experience with distributed ML/AI training libraries/models: Koalas, Horovod, DDP.

Python Programming and Software Engineering:

• Expertise in Pythonic clean coding practices, including the use of decorators, generators, and descriptors (5+ years).
• Strong understanding of software design principles such as DRY, OAOO, YAGNI, KIS, EAFP/LBYL, and defensive programming (2+ years).
• Proficient in software design concepts focusing on cohesion and coupling (2+ years). Knowledge of SOLID principles (2+ years).

Education and Experience:

• Minimum Bachelor's degree or foreign equivalent in Computer Science, Electrical Engineering, or a closely related field.
• At least 5 years of experience as a software engineer and 5 years of ML-related programming.

Proposal coordination, bid management, requirement analysis, solution consulting, market research, proposal designing, and business development. 

Experience in working with telecom,

Responsible for driving end-to-end opportunities- RFP/RFI & Proactive for the telecom sector across Americas, Europe, and UK&I regions.

End to End-to-end bid Management, Preparing Techno-commercial responses for RFP/RFI, Business Intelligence, preparing proactive proposals, competitive commercial structure, and Strategic Initiatives.

Core competencies:

Proposal Coordination | Bid Management | Pursuit Management | Pre-sales | Account Based Marketing | Content Writing | Proposal Designing

Technical Skills:

Tools and Systems: MS PowerPoint, MS Word, MS Excel, MS

OneNote, and PowerBl

About the company

Extramarks is a leading educational - technology company, creating student-friendly digital learning solutions and keeping pace with globalization and technology in education. We have been in the market for the last 13 years operating different verticals PAN India. We provide education learning techniques across India, Singapore, Kuwait, UAE and South Africa. We at Extramarks are looking for Customer Relations Executives tasked with leading a team of executives and maintaining fruitful relations with our existing customers. The priority is to assist the organization to acquire new customers, and to maintain a good relationship with our existing ones. This means effective business development and customer relations executives are in massive demand in nearly every job sector there is including business to business, business to customer and even non –profit organizations.

About the role

The role being offered is Customer Relations Executive for B2C segment. As a Customer relations executive, you will be required to maintain continuous contacts with our existing customers and ensure the highest level of Engagement score.

Location

Noida, India

Roles and responsibilities

1. Keep abreast with Extramarks latest offerings and best practices
2. Ensure smooth onboarding of the user/customer, and tell them about the features of the product for better engagement of the Customer
3. Maintain and strengthen relationship with existing customers
4. Collaborate with the support team (technical and academic) to address customer queries
5. Conducting in-depth needs assessments to better understand each customer’s requirements to ensure highest satisfaction and Higher Utlization of the Application
6. Prompting clients to upgrade their existing packages and to purchase additional offerings.
7. Harnessing relationships to generate leads from referrals to maximize our profits.
8. Ensuring a good renewal rate of the subscribed packages
9. Retain customers who raised an issue for refund/cancellation

Selection process

There are two rounds for the selection process:

➢ PI - 1st Round

➢ PI - 2nd Round

Expectation

• B.E. / B.Tech, MBA, PGDM, Or Any Graduate/Post Graduate
• Excellent interpersonal and communication skills

Good to Have Skills:

• 3+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.