Sr. Engineer / Asst. Manager – Estimation (E&I)

Are you passionate about building strong partnerships and driving revenue growth in a dynamic, high-growth SaaS environment? MyOperator, India's leading cloud communication platform, is expanding its reach, and we're looking for a driven individual to lead our channel sales efforts.

MyOperator empowers over 12,000 businesses globally with seamless cloud telephony and WhatsApp solutions, including IVR, call management, virtual numbers, and robust CRM integrations. We are ranked #1 in India's Call + WhatsApp Matrix, helping businesses streamline communication, boost sales, and enhance customer experience. Join our ambitious team and play a pivotal role in our continued success!

We are seeking a highly motivated and experienced Channel Sales Manager to lead our entire channel sales cycle, from identifying potential partners to driving recurring revenue. This crucial role will be instrumental in expanding our market reach and achieving ambitious growth targets.

Responsibilities

• Lead the full channel sales cycle, from partner identification to driving recurring revenue.
• Recruit, onboard, and activate new channel partners across diverse regions and industries.
• Build and nurture strong partner relationships through structured business planning, consistent engagement, and ongoing support.
• Conduct product training and sales enablement sessions to empower partners with essential knowledge and tools.
• Track partner performance and ensure achievement of sales targets through regular reviews, dashboards, and performance insights.
• Collaborate closely with internal teams including Sales, Marketing, Product, and Customer Success to ensure alignment and partner success.
• Ensure adherence to commercial policies, compliance norms, and revenue-sharing structures.
• Own and achieve revenue targets for specific partner regions or verticals.

Requirements

• Educational Qualification: Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.
• Work Experience: 3-5 years in channel sales, partnerships, or B2B sales, preferably within SaaS, Telecom, or Cloud Communication domains.
• Partner Management: Proven experience in onboarding, managing, and growing revenue through channel partners or resellers.
• Sales Acumen: Strong understanding of the sales cycle, indirect sales models, and partner revenue contribution metrics.
• Communication Skills: Excellent verbal and written communication for effective engagement with partners and internal teams.
• Training & Enablement: Ability to conduct partner training sessions and provide regular product/sales updates.
• Analytical Skills: Proficient in using CRM tools and analyzing partner performance reports.
• Process Orientation: Strong discipline in follow-up, reporting, and documentation to manage multiple partner accounts.
• Self-Motivation: Highly driven with a proactive approach and ownership mindset; capable of working with minimal supervision.
• Willingness to Travel: Ready for occasional travel for partner meetings, onboarding, or events (if applicable).

Benefits

• Performance-Based Incentives: Attractive variable pay structure tied to partner revenue contribution and performance milestones.
• Growth Opportunities: Fast-track career progression in a high-growth SaaS company with leadership visibility.
• Learning & Development: Access to training, mentorship, and cross-functional exposure to build strategic sales and partnership capabilities.
• Hybrid Work Flexibility: Flexibility to work remotely or from the office as per business needs.
• Collaborative Culture: Work with a passionate and ambitious team that values ownership, innovation, and transparency.
• Partner Network Exposure: Build a strong ecosystem presence with access to leading partners across India.
• Recognition Programs: Be part of regular internal recognition initiatives, awards, and appreciation events.

Job Summary:

We are seeking a highly skilled Enterprise Architect with expertise in Artificial Intelligence (AI), Microservices, and a background in insurance and healthcare to lead our organization's AI strategy, design AI solutions, and ensure alignment with business objectives. The ideal candidate will have a deep understanding of AI technologies, data analytics, cloud computing, software architecture, microservices, as well as experience in the insurance and healthcare sectors. They should be able to translate these concepts into practical solutions that drive innovation and efficiency within our enterprise. Additionally, this role will involve setting up monitoring systems to ensure the performance and reliability of our AI and microservices solutions.

Responsibilities:

AI Strategy Development:

• Collaborate with senior management to define and refine the AI strategy that aligns with the organization's goals and objectives.
• Identify opportunities to leverage AI and machine learning technologies to enhance business processes and create value.

Solution Design:

• Architect AI-driven solutions that meet business requirements, ensuring scalability, reliability, and security.
• Collaborate with cross-functional teams to define system architecture and design principles for AI applications and microservices.
• Evaluate and select appropriate AI technologies, microservices architectures, and frameworks for specific projects.

Data Management:

• Oversee data strategy, including data acquisition, preparation, and governance, to support AI and microservices initiatives.
• Design data pipelines and workflows to ensure high-quality, accessible data for AI models and microservices.

AI Model Development:

• Lead the development and deployment of AI and machine learning models.
• Implement best practices for model training, testing, and validation.
• Monitor and optimize model performance to ensure accuracy and efficiency.

Microservices Architecture:

• Define and implement microservices architecture patterns and best practices.
• Ensure that microservices are designed for scalability, flexibility, and resilience.
• Collaborate with development teams to build and deploy microservices-based applications.

Monitoring Systems:

• Set up monitoring systems for AI and microservices solutions to ensure performance, reliability, and security.
• Implement proactive alerting and reporting mechanisms to identify and address issues promptly.

Integration and Deployment:

• Work with IT teams to integrate AI solutions and microservices into existing systems and applications.
• Ensure seamless deployment and monitoring of AI and microservices solutions in production environments.

Compliance and Security:

• Ensure that AI solutions, microservices, and monitoring systems comply with relevant regulations and data privacy standards.
• Implement security measures to protect AI models, data, and microservices.

Stakeholder Communication:

• Collaborate with business stakeholders to gather requirements and provide regular updates on AI and microservices project progress.
• Translate technical concepts into non-technical language for various audiences.

Research and Innovation:

• Stay up-to-date with emerging AI, microservices, and cloud computing trends, technologies, and best practices.
• Identify opportunities for innovation and propose new AI and microservices initiatives to drive business growth.

Requirements:

• Bachelor's or Masters degree in computer science, Data Science, or a related field.
• Proven experience (X+ years) as an Enterprise Architect with a focus on AI, Microservices, and machine learning.
• Strong knowledge of AI technologies, including deep learning, natural language processing, computer vision, and reinforcement learning.
• Proficiency in data analytics, cloud computing platforms (e.g., AWS, Azure, GCP), big data technologies, and microservices architecture.
• Experience with AI model development, deployment, and monitoring, as well as microservices design and implementation.
• Excellent communication and interpersonal skills.
• Ability to lead cross-functional teams and drive innovation.
• Strong problem-solving and critical-thinking abilities.
• Knowledge of regulatory requirements and data privacy standards related to AI and microservices.

Preferred Qualifications:

• AI-related certifications (e.g., AWS Certified Machine Learning – Specialty, Google Cloud Professional Machine Learning Engineer, etc.).
• Experience in industries such as insurance and healthcare, with a deep understanding of their specific challenges and requirements.
• Previous experience with enterprise architecture frameworks (e.g., TOGAF).

This Enterprise Architect with AI, Microservices, Insurance, and Healthcare Experience role offers an exciting opportunity to shape the AI strategy, microservices architecture, and drive innovation within our organization, particularly in the insurance and healthcare sectors. Additionally, you will play a key role in setting up monitoring systems to ensure the performance and reliability of our AI and microservices solutions. If you have a passion for AI, microservices, and a strong background in these industries, we encourage you to apply and be part of our dynamic team.

1. Active Recruitments.
2. Lininng up of candidates proactively.
3. Organise the festivals subjected to the approval from the manager,
4. Work in the direction of employee welfare.
5. Prepare the ACR and publish the names of employee of the month/ Quarter/ Year
6. Prepare the associated documents required for TDS, PF, ESI, etc.

What you will be doing:

• Participate in network and security initiatives, network designs, project plans, and deployments as well as coordinating technical issues with vendors and internal teams
• Contribute to design, installation, maintenance, vulnerability remediation, and monitoring of network and security systems
• Responsible for expert-level troubleshooting of any problems relating to global issues - participation in security incident management and response.
• Providing support and guidance to Technology teams across network and security technologies.
• Adhere to IT access-management incident response and change control procedures (ITIL)
• Continuous documentation of the IT network infrastructure including technical specifications, design documents, roll-out, and disaster recovery plans

What we are looking for:

A Network Security engineer with a solid comprehensive background in:

• Ability to manage, supervise and delegate multiple tasks
• Strong experience with SIEM and log management
• EDR (Endpoint Detection and Response - especially in Microsoft ATP, Defender or SentinelOne) configuration and management.
• Vendor management; including SOC (Security Operations Centre) providers
• Global Security Incident management support
• Experience in SD-WAN (Meraki) management and troubleshooting
• Knowledge of network security, hardening network equipment, and vulnerability scans
• Experience in Microsoft security and endpoint management tooling such as MCAS and MEM
• Excellent troubleshooting skills. Ability to rapidly identify respond to and resolve issues
• Proven experience in remote access technologies (ZScaler an advantage)
• Excellent communication skills (written and verbal).
• An ability to work under pressure and take ownership of tasks and customer issues.
• Ability to work individually and as part of a global Infrastructure Technology team with regional teams in India, UK and North America.

Whom we are looking:

We are looking for “No Matter What” Sales mavericks to join our amazing team in Mumbai. To be successful in this role you need to show loads of initiative and a drive to contribute to a team producing outstanding work. This is a fantastic career defining opportunity filled with variety, challenges and autonomy.

To be successful in this role, you will have

1. Degree in Computer Science/any stream, Masters in Marketing and Sales
2. High energy Selling aptitude with a natural flair to meet people
3. Ability to create and deliver high impact presentations
4. Excellent assertive and pleasant communication skills,
5. Logical analytical and inference skills, ability to show the “big benefits

picture” to prospects;

1. Negotiation skills for a win-win deal for both-Prospect and MOBtexting

Roles &Responsibilities:

1. Identify differentiators to present solution/concept to rope in small, medium& large enterprises.
2. Create a continuous funnel across the sales cycle
3. End to end Sale cycle responsibility from Lead Generation to successful closure through ColdCalling
4. Strategic Account Management of key clients for penetrative cross andupselling, for long term Client retention
5. Create Referral strategies to mine for new business references from satisfiedclients.
6. Client Demos to close the deal.
7. Evolve different calling scripts and follow up methodologies.
8. Understand client need and customize pitch a relevant product/solution
9. Ability to cope with competitive high-pressure business demands
10. Achieve Sales Targets
11. Communicate with Delivery Teams as a bridge for seamless Customerexperience toclients and MOBtexting.

• Experience implementing large-scale ETL processes using Informatica PowerCenter.
• Design high-level ETL process and data flow from the source system to target databases.
• Strong experience with Oracle databases and strong SQL.
• Develop & unit test Informatica ETL processes for optimal performance utilizing best practices.
• Performance tune Informatica ETL mappings and report queries.
• Develop database objects like Stored Procedures, Functions, Packages, and Triggers using SQL and PL/SQL.
• Hands-on Experience in Unix.
• Experience in Informatica Cloud (IICS).
• Work with appropriate leads and review high-level ETL design, source to target data mapping document, and be the point of contact for any ETL-related questions.
• Good understanding of project life cycle, especially tasks within the ETL phase.
• Ability to work independently and multi-task to meet critical deadlines in a rapidly changing environment.
• Excellent communication and presentation skills.
• Effectively worked on the Onsite and Offshore work model.