
Key Responsibilities
- Design secure, scalable, and compliant architectures for payment gateway, payout, and POS systems.
- Collaborate with clients to identify their business needs and translate them into technical solutions.
- Lead the integration of new payment methods, APIs, and third-party platforms.
- Ensure solutions adhere to financial regulations and industry standards such as PCI DSS.
- Provide technical guidance to development teams, ensuring alignment with architectural designs.
- Innovate solutions to optimize transaction processing speed, reliability, and cost-efficiency.
- Stay ahead of emerging fintech trends, including blockchain, AI-based fraud detection, and tokenization.
Basic Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 6+ years of experience in software architecture or related roles, with a focus on fintech or payments.
- Proven expertise in designing and deploying secure APIs and payment processing systems.
- Strong understanding of PCI DSS compliance, data security, and encryption standards.
- Excellent communication skills to bridge technical and non-technical stakeholders.
Preferred Qualifications
- Master’s degree in a related field.
- Experience in high-volume transaction systems with low-latency requirements.
- Knowledge of emerging payment technologies like blockchain, UPI, and real-time payments.
- Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud.
- Familiarity with tools like Kubernetes, Docker, and CI/CD pipelines.

About Enan Tech Private Limited
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Job Role: Clearing & Settlement Associate.
Job Location: Gurugram (Onsite)
Job Type: Full Time.
Relevant Experience:
- Minimum 6 months experience in clearing & settlement or trade operations
- Hands-on exposure to T+1 / T+2 settlement cycles
- Experience with brokers, custodians, clearing corporations, exchanges (NSE/BSE)
- Knowledge of reconciliations, settlement breaks, exception handling
Key Skills:
- Trade lifecycle knowledge
- Clearing & settlement processes
- Reconciliation & break resolution
- Excel & MIS reporting
- Regulatory & NISM compliance awareness
ROLES AND RESPONSIBILITIES:
As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.
YOU WILL-
Incident & Ticket Management:
- Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
- Ensure customer issues are responded to and resolved within defined SLAs
- Drive prioritization, root cause resolution, and engineering coordination across product teams
- Personally manage and de-escalate high-severity issues with customers and internal teams
Process & Metrics Ownership:
- Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
- Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
- Establish strong feedback loops to engineering/product based on recurring issues
RCA & Knowledge Management:
- Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
- Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
- Build and maintain a knowledge base to improve internal resolution efficiency
Customer Interaction:
- Engage with enterprise customers on complex or long-running tickets
- Serve as a trusted escalation point for strategic clients
- Collaborate with Customer Success and Implementation teams for seamless client experience
Collaboration & Leadership:
- Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
- Build and mentor a lean L3 support team or tiger squads when required
- Drive a culture of accountability, learning, and proactiveness in technical support
IDEAL CANDIDATE:
- 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
- Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
- Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
- Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
- Excellent communication skills—able to speak fluently with both customers and engineers
- Data-driven mindset for reporting, insights, and stakeholder updates
- Experience working in retail tech, ERP, or platform businesses is a big plus
PERKS, BENEFITS AND WORK CULTURE:
- Comprehensive health insurance coverage.
- Excellent rewards and recognition policy.
- Transparent compensation policy with no unnecessary deduction in CTC.
- Annual company off-site and a variety of events, celebrations throughout the year.
- Travelling opportunities between our offices across the country.
- Annual company walkathon & related sporting events.
- Quarterly Coffee with CEO.
Job Summary:
Technical Support Associates
We are looking for technically skilled and customer-oriented SME Voice – Technical Support Associates to provide voice-based support to enterprise clients. The role involves real-time troubleshooting of complex issues across servers, networks, cloud platforms (Azure), databases, and more. Strong communication and problem-solving skills are essential.
Key Responsibilities:
- Provide technical voice support to B2B (enterprise) customers.
- Troubleshoot and resolve issues related to:
- SQL, DNS, VPN, Server Support (Windows/Linux)
- Networking (TCP/IP, routing, firewalls)
- Cloud Services – especially Microsoft Azure
- Application and system-level issues
- Assist with technical configurations and product usage.
- Accurately document cases and escalate unresolved issues.
- Ensure timely resolution while meeting SLAs and quality standards.
Required Skills & Qualifications:
- 2.5 to 5 years in technical support (voice-based, B2B preferred)
Proficiency in:
- SQL, DNS, VPN, Server Support
- Networking, Microsoft Azure
- Basic understanding of coding/scripting
- Strong troubleshooting and communication skills
- Ability to work in a 24x7 rotational shift environment

Requirements
At least 5+ years of experience as a Product Designer, User Researcher or comparable role
- Bachelor's/Master's degree in Interaction/ Experience/ Visual/ Product design or related field
- Must have worked on large projects as an individual or in the team for mobile and web-based platforms
- Experience of working cross-functionally in agile framework with design, product management, and engineering
- Expertise in digital design tools (Figma, Invision, etc) and well-versed in design systems, pattern libraries, and
design methodologies.
- Good command over visual design and knowledge of the design process
- Portfolio of previous work must be presented incorporating product/design/sketches that demonstrate an
understanding of design thinking, wireframing, interaction design, visual design, and best practices.
Roles and responsibilities
Candidate should be able to manage cross-functional products
- Candidate should be responsible for research and discovery of assigned product verticals
- creating user journey, user persona, user scenarios, user stories, page flows, and document them and share with
experience designers, PMs, and engineers.
- design and develop design thinking for assigned projects and uplift associate designers skills
- Candidate should be able to manage and execute interface design for assigned product verticals
- visualize and prototype ideas to communicate concepts, conveying design ideas via sketches, wireframes, hi-
fidelity mockups, prototypes, and/or animations
- design and develop design system for assigned projects and uplift associate designers skills
- communicate with associates designers to convert ideas into high fidelity design
- Candidate should be able to manage and execute usability testing of assigned product vertical
- conduct usability testing and responsible for writing interview scripts.
Job Description
We are looking for an ambitious and energetic Team Lead – Business Development (Inside Sales) to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales and marketing strategy.
The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients in the US Health Care and Media domain.
Requirements
· Responsibilities
· Conduct research to identify new markets and customer needs
· Arrange business meetings with prospective clients
· Promote the company’s products/services addressing or predicting clients’ objectives
· Keep records of sales, revenue, invoices etc.
· Provide trustworthy feedback and after-sales support
· Build long-term relationships with new and existing customers
· Develop entry level staff into valuable Business Development Resources
· Manage a team of lead qualification BDEs or Inside sales representatives
· Proven working experience as a Team Lead – Inside Sales
· Proven sales track record
· Experience in customer support is a plus
· Proficiency in MS Office and CRM software (e.g. Hub Spot)
· Proficiency in English
· Market knowledge
· Communication and negotiation skills
· Ability to build rapport
· Time management and planning skills
· Any Graduate with sales experience of at least 5+ years with team management experience of 2 plus years
Role: Talend Production Support Consultant
Brief Job Description:
- Involve in release deployment and monitoring of the ETL pipelines.
- Closely work with the development team and business team to provide operational support.
- Candidate should have good knowledge and hands on experience on below tools/technologies:
Talend (Talend Studio, TAC, TMC),SAP BODS,SQL,HIVE & Azure(Azure fundamentals, ADB,ADF)
- Hands on experience in CI/CD is an added advantage.
As discussed, please provide your Linkedin ID URL & a valid ID proof of yours.
Please confirm as well, you will relocate to Bangalore once required.
This Mumbai-based Tech startup was founded in 2015 and their brand partners include Pedigree, Yippee, Yes Bank, FICCI, Collegedunia, KidZania, Oven Story.
Our client aims at building a creative ecosystem that allows everyone to contribute in the field of literature, through their platform
What you will do:
- Planning and executing various paid campaigns on Facebook & Google Ads
- Measuring and reporting performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
- Coordinating with sales team and creating marketing campaigns
- Preparing emails to send out to customers
- Brainstorming new and creative growth strategies through digital marketing
- Lead generation and managing social media calendar
What you need to have:
- 3+ Years of Experience in Digital Marketing and previous experience in publishing / content industry will be preferred
- Experience in executing paid social media campaigns on various platforms
- Knowledge of video and picture editing software such as Adobe, Canva, etc.
- Must be able to juggle multiple projects at the same time
- Incredible attention to detail & Problem solving skills
- Excellent understanding of all social media platforms
- Must have understanding & knowhow of various marketing and analytical tools
- Experience of SEO & Content Marketing will be added advantage
- Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate.
- A sense of ownership and ability to work independently
- Ability to think out of box, fast learner and a team player
● Connecting with approx. 120 members across 4 BUs monthly on one to one basis in order to identify the key problem
areas and provide solution to them.
● Collaborating with business leaders on workforce planning, skill mapping, talent development
● Analysing BU data to identify trends and recommending solution to improve overall performance, retention and
employee experience
● Successfully managing full cycle performance monitoring and review process
● Managing bench resources and their placement across different departments
● Identifying learning needs, Planning and scheduling of training programs for the employees
● Facilitating team-wise monthly town-halls and quarterly R&R sessions, organizing fun activities and events
● Reviewing and analysing attrition data to identify key reasons/ problem areas and designing engagement frameworks
to minimize future attrition
● Responsible for organizational restructuring, policy reform, process modification as per business demand
● Coordinating with external partners to streamline and implement new engagement and knowledge management
platforms in place
Client: A Leading Product Healthcare Company
Position: Technical Lead - UI
Work Location: Hyderabad remote working
Roles & Description
- hands-on experience on UI design, development, integration with React or Angular, HTML5, CSS3, Bootstrap 4, and jQuery.
- Debug and fix production problems and need to collaborate with other teams.
- Should have good exposure to MVC implementation patterns
- Strong experience on integration of REST services with UI technologies and enabling secure two-way communication between UI and Server-side API.
- Building hybrid mobile applications.
- Knowledge of Code Versioning tools like GIT or SVN,
- Sophisticated knowledge of build systems such as Grunt/Gulp/ etc., including Linting, Compiling, Minifying, etc.
- Test-Driven Development (TDD) using modern technologies (Karma, Jasmine, Mocha, etc.)
Required Skills
- Good verbal and communication skills and should have UI development skills withOverall 3 years and above in software development experience withclient-side UI design and development technologies.
- Strong problem solver who can work independently and having good analytical skills
- B.Tech /MCA/ ENGG qualification.
- Flexible work hours.
Beyond Pinks Will Offer
- We will offer free training and help you prepare for over 1 week to prepare for resume writing, interview and technical interview as well.
- We will also train on managing work life balance, speaking confidently, salary negotiation, bouncing back after career break.
- Developing new user-facing features using React.js and other JavaScript libraries
- Building reusable cross platform components and front-end libraries for future use
- Expertise with Web Services / REST APIs.
- Translating designs and wireframes into high quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
- Maintaining and enhancing existing websites while adhering to best practices
What you need to have:
- Experience in building customer facing cross platform Mobile apps using React Native
- Experience in RESTfull API
- Experience in integrating third party APIs
- Knowledge of React Native, React, Java Script, CSS
- Knowledge in Amazon cloud, Git, MongoDB, Postgress, NGINX
- Knowledge in Node Js(Express Js)
- Strong understanding of sales and FMCG retail/ wholesale
- Deep understanding of user service
- Deep knowledge of running CRM based sales teams and hitting targets
- Problem solver, Empathatic, Energetic, Curious






