UX Designer

We are hiring a passionate, independent, and ambitious Support professional with good communication skills and confidence. Who can ensure his/her monthly targets by achieving daily and weekly activity milestones. The support professional should be a good listener and able to handle the customer’s queries smartly. He should be open to learn and unlearn based on the situational demand.

The candidate should be able to help the client mostly through calls, emails, and chats. He should be able to understand the market scenarios and should give analytical feedback to his/ her reporting manager.

Key Responsibility Area:

• Build expert and dynamic knowledge of company products and services
• Ensure high FCR% for Chat & Calls
• Good written skill so that tickets can be handled properly.
• Respond quickly, professionally, and accurately to all customer inquiries regarding quotes, orders, status requests, complaints, product returns, and warranties
• Meet daily personal/team qualitative and quantitative targets by recommending and explaining the benefits of additional company services, and seizing opportunities to sell products and services whenever possible.

Requirements:

• 1-2 Yrs of support experience in software/IT/Internet support.    
• Should have excellent communication and negotiation skills.    
• Should have time management and planning skills.    
• Should have good negotiation & customer prospecting skills.

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Benefits:

• Device Reimbursements

• Proactively maintain and develop all Linux infrastructure technology to maintain a 24x7x365 uptime service
• Engineering of systems administration-related solutions for various project and operational needs
• Maintain best practices on managing systems and services across all environments
• Fault finding, analysis and of logging information for reporting of performance exceptions
• Proactively monitoring system performance and capacity planning
• Manage, coordinate, and implement software upgrades, patches, hot fixes on servers, workstations, and network hardware
• Create and modify scripts or applications to perform tasks
• Provide input on ways to improve the stability, security, efficiency, and scalability of the environment
• Collaborate with other teams and team members to develop automation strategies and deployment processes

• Previous working experience as a Linux Administrator for minimum 3 years
• Bachelor's degree in Computer Science, Information Systems or similar relevant degree 
• Strong problem solving and communication skills
• Rich experience on Web servers administration
• Good exposure in Implementation for FTP server on Linux

ROLES AND RESPONSIBILITIES:

·       Working with technical architects, able to convert the architecture into design and code in Java (Spring Boot), AngularJS, and NodeJS.

·       Able to generate LLD documents.

·       Ability to write Quality code with minimum defects.

·       Unit Test and following the coding standards.

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PREFERRED QUALIFICATION AND SKILLS:

·       5+ years strong programming and logical skills in Java (Spring Boot), AngularJS, Object Oriented Java script, NodeJS and HTML5

·       Hands on Experience on Java (Spring Boot), and MySQL is mandatory. Must have completed at least 2 full projects using Spring boot and AngularJS.

·       Excellent knowledge and experience in Spring JPA, RESTful webservices implementation.

·       NodeJS experience is value add

·       Should have participated in, and be familiar with, Agile (Scrum) project methodology and practices.

·       Must be able to mentor and guide junior technical resources.

·       One who is proactive and come forward with technology related initiatives. Motivated self-starter. 

·       Good Communication skills. English - Oral and Written.

The Incumbent will:  Be the key person accountable for Project Delivery- managing end to end delivery of high quality projects, meeting all required functionality, within allocated schedule and budget.  Managing the team assigned to deliver projects and achieve assigned project goals.  Be responsible to ensure continued customer delight.

 Own the entire delivery of assigned projects.  Responsible for managing multiple projects involving 15-20-member team consisting of middle layer (PL/GL/TL) and the teams under them.  Responsible for the end to end delivery; ensuring that Project Delivery Metrics are controlled throughout the project lifecycle. Tracking project requirements and implementation throughout different phases.  Participate in business meetings with Function/Delivery Heads; review contracts, carry out risk analysis and mitigation exercises and update the Management on the same.  Project managers should have strong business management, budgeting and analytical skills.  Review and ensure the preparation of the following: ▪ System Architecture ▪ External Specifications & Internal Specifications ▪ Software Development Plan, Configuration Management Plan and Project plan ▪ Technical Documentation ▪ Weekly status updates to all stakeholders  Ensure process and system compliances in the projects.  Exhibit excellent escalation management skills, internal or external.  Manage FPP (Fixed Price Project) & T&M (Time & Material) projects on diverse functional domains  Coordinate, communicate with the client on project related matters.  Coach/ mentor the members in the project and provide necessary support to them.  Performance appraisal/ counselling of the group members.  Evaluate training needs (technical, managerial) and get the required training programs implemented.  Ensure project compliance with Company's Quality Systems and Procedures.

 The incumbent must be B.E/B. Tech. -CS/ IT/ MCA, M.Tech from a reputed institute, with 10-12 years of relevant industry experience across a wide variety of development projects.  Knowledge of current technological trends in the S/W development industry, such as OOP’s, Multi-Tier S/W development, Component Architecture, Web Based S/W  Good experience on Core Java, JSP, Servlets, EJB, Oracle/SQL, planning, budgeting & QA  PMP or PMI certification is desirable. Domain knowledge of BFSI practices is an advantage.  Thorough understanding of Project Management methodologies and tools.  Advanced knowledge of system integration issues and Data Analysis  Understanding the company’s vision and goals, business operations and market.  Is adept in stakeholder management and possess the ability to coordinate and prioritize customer requests with the assistance of other managers to ensure customer delight.  Possess good people management skills and is able to manage performance and disciplinary issues, handle employee complaints and grievances and recommend the hiring, termination and promotion of staff; Should be able to train, mentor, motivate and lead a successful team. Should be well versed with attrition related issues and case management.  Should have: Strong leadership abilities, self-driven, critical thinking, analytical abilities, flexibility, adaptability to work schedules, effective verbal and written communication & presentation skills, time management, self-confidence, open to changes & challenges, eye for detail, perseverance, discreetness and diplomacy, analytical thinking, sound independent decision making and team work. Must possess the attitude to deliver solution First Time Right.  Willingness to travel on Short term/Long term within India/Outside India/Client Site

• 8+ years of experience building Web applications, APIs, Service based platforms
• Excellent command on Java/J2EE and/or Spring/Hibernate
• Strong command over REST based services and micro-services
• Good knowledge of databases such as MySQL
• Good knowledge of creating and maintaining Dev ops infrastructure on AWS or similar platforms
• Good knowledge of code repo software such as git and build management tools

We are looking for a Full Stack Developer to produce scalable software solutions. You'll be part of a cross-functional team that's responsible for the full software development life cycle, from conception to deployment. As a Full Stack Developer, you should be comfortable around front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility. Too familiar with Agile methodologies.

Responsibilities

• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Write technical documentation

Requirements

• Proven experience as a Full Stack Developer or similar role
• Experience developing desktop and mobile applications
• Familiarity with common stacks like LAMP Stack and Mean Stack...
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Knowledge of multiple back-end languages (e.g. PHP, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
• Excellent communication and teamwork skills
• Great attention to detail
• Organizational skills
• An analytical mind
• Degree in Computer Science, Statistics or relevant field

JOB DESCRIPTION

• Client acquisition and business development by direct/indirect sales.

• Offer customised portfolio solutions to clients based on their risk/ return and liquidity profile.

• Maximise revenue generation and lead closures by using social and public media marketing campaigns.

• Strong client focus including pre and post sales services for long term wealth retention.

• Meet and advise clients on real estate.

• Transaction management and deal closure from sourcing to ROI generation.

• Develop Square Yards as a brand by ensuring service standards in line with company policies.

• Attractive incentives, mobility across regions (global), fast track growth and equity ownership for superior performers.

We're looking for a QA Engineer to help with manual testing as well as introduce automation to our processes where possible. Candidates will need to be familiar with and able to write scripts, set up automation processes, and familiarise themselves with the products we build (web and mobile apps).

• The role will also require you to document test cases with an understanding of what the product does and how the end-user might approach it.
• Understand functional and non-functional testing requirements of web and mobile applications.
• Document functional testing scenarios and cases, for manual testing of API functionality using Postman and manual testing of User Interface elements (web, mobile, and mobile web)
• Identify or create data for testing
• Execute test cases and record status
• Log defects identified and track them through retesting and closure
• Debug using ADB commands and tools like Charles Proxy to primarily identify the root cause of failures.

Skill:

• Good understanding of mobile and web applications functionality
• Good understanding of how APIs work functionally
• Strong knowledge of software QA methodologies, tools, and processes
• Experience in writing clear, concise, and comprehensive test plans and test cases
• Hands-on experience with both white box and black box testing
• Non-functional testing of mobile applications including but not limited to battery analysis, GPU overdraw, responsiveness, etc.