Performance Marketing Manager

We are looking for a skilled .NET Developer to design, develop, and maintain high-quality web applications and services. The ideal candidate should have strong experience in Microsoft technologies, including .NET Core / .NET Framework, C#, and ASP.NET, along with a good understanding of front-end technologies and database management. You will be responsible for building scalable solutions, writing clean and efficient code, and collaborating with cross-functional teams to deliver robust applications.

The role requires expertise in developing RESTful APIs, working with relational databases like SQL Server, and following best practices in software development, including code reviews, testing, and deployment. Familiarity with modern frameworks, cloud platforms (such as Azure), and Agile methodologies will be an added advantage.

Key Responsibilities:

* Handle inbound and outbound customer interactions via calls, emails, and chats

* Resolve queries related to health insurance coverage, claims, and wellness services

* Maintain accurate records of customer interactions and updates in CR

* Coordinate with internal departments to ensure seamless support

•Deliver an excellent customer experience and maintain high satisfaction levels

* Manage escalations professionally and ensure timely follow-ups

Requirements:

* Minimum 1-2 years of experience in customer support (healthcare/insurance background preferred)

* Strong communication skills in English and Hindi

* Ability to handle rotational shifts

* Excellent problem-solving and interpersonal skills

* Familiarity with CRM tools and ticketing systems is a plus

Perks & Benefits:

Competitive salary Upto 4.5 LPA + Incentives 

Health insurance and wellness benefits

Fast-paced, mission-driven work environment

Opportunities for growth in a high-impact health-tech company

**Hiring for International BPO Sales Executive for Inbound Process**

Must have experience in sales for at least 1 yr in any International Outbound BPO

Process - Travel Sales (US Shift)

Role: Need to handle inbound calls related to Flight booking, car rentals, hotel booking from US customers and convert those calls into sales

Location: Ecospace Business Park (Kolkata)

Salary - upto 25k plus Incentives upto 5 'lac

**Looking for immediate Joiner**

**Ready to work in Night Shift**

**Must have exp in US Sales Process**

**Freshers are also welcome**

Interested one can connect Uzma

Systel, Inc. is looking for a lead software developer to help build a development team to tackle critical software projects internally and R&D for external projects. The candidate will be overseeing day-to-day operations and working with stakeholders to prioritize projects and tasks. A successful candidate will need to be involved in all aspects of the software development lifecycle and the implementation of software systems, processes, and policies.

You’ll be working with various departments to implement critical applications that will improve the organization’s manufacturing efficiency and impact the bottom line. You’ll also be responsible for new project research and development. The candidate must have good organizational skills and the ability to work without direct supervision.

Duties and Responsibilities (Work from Office Only):

Team Lead

• Experience in the different phases of the Software Development Lifecycle
• Organize the team around departmental and organizational priorities
• Define and enforce software development policies and procedures according to industry standards
• Ensure software development, deployment, and management are done according to department policy
• Responsible for meeting, measuring, and reporting team metrics and SLAs
• Work with stakeholders to identify quarterly and annual goals
• Ensure projects are staying on track for goals and set deadlines

Software Development

• Design and development of new features or applications
• Testing and deployment of applications as required
• Integration of internal applications with third-party software
• Rewrite legacy internal applications on a modern technology stack
• Keep up with the latest industry trends and technology by participating in educational opportunities, reading professional publications, and participating in professional organizations.

Software Maintenance

• Proactive monitoring and support of internal applications
• Respond to and resolve requests (bug report, new feature) from users within defined SLAs
• Training or directing users on the correct use of software applications

Documentation

• Accurately maintain records of requests, transactions, problems, and actions taken
• Participate in defining and following department standards in documentation
• Actively document new processes and procedures
• Actively work to improve documentation
• All other assigned tasks and duties.
• All work activities shall be conducted in a manner that supports Systel’s Quality Manual, Quality Policy, Quality Objectives, System Level Procedures (SLP), and Work Instructions (WI).

• Design and develop the Travelers web application.
• Integration of internal applications with third-party software
• Proactive monitoring and support of internal applications
• Experience with backend technologies (C#,.NET,.NET Core, Web API)
• Fundamental understanding of front-end technologies like JavaScript, React, HTML, and CSS
• Working knowledge of Azure, Microsoft SQL, PostgreSQL, or similar database technology
• Experience with Git and knowledge of automated build tools such as Jenkins
• All other assigned tasks and duties.

Education, Experience, Knowledge and Skill Requirements

Education

Degree in software engineering, computer science, information technology, or a related field. Alternatively, vocational schooling with relevant coursework

Experience

• I would like to see at least 5 years of software development experience
• I would like to see at least 1–3 years of leadership experience

Requirements

• Experience with C# .NET
• Experience developing web applications using front-end JavaScript frameworks
• Experience designing and developing Web Services and APIs
• Experience with MS SQL Server or similar relational database
• Experience developing desktop applications is a plus
• Maintain a work environment conducive to harmony and production in the workplace.

• Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC)
• 5 years of development experience using C# .NET
• Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Strong attention to detail
• Excellent troubleshooting and communication skills
• Knowledge of REST and RPC APIs
• Able to work well in a team setting

• Two years' experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Knowledge of front-end technologies such as HTML5 and CSS3.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.

Job Description

We are looking for anmobile iOS developer. The ideal candidate needs to be able to hit the ground running in our fast-paced environment, and be comfortable to iterate quickly and push new code every day.

Responsibilities

• Design, develop, test, deploy, maintain and improve software and processes
• Integration with a number of third-party services
• Write high quality, high-performing and well-tested code
• Turn design requirements and prototypes into a working app
• Work closely with the technology and design teams
• Excellent communication, collaboration, and documentation

• Highly motivated, adaptable and passionate learner with a strong work ethic ethic

Requirements

• Proficiency with Objective-C and Swift

• Deep knowledge of the iOS SDK, OO, data modelling, design patterns, TDD/BDD, JSON/RESTful APIs, clean code and UX

• Analysis, profiling and optimization techniques
• Agile methodology

equirements:

• Should have 3.6 - 5 Years work experience.
• Should have experience in Node. JS.
• Should have experience in HTML, CSS.
• Should have experience in JavaScript.