Solution Engineer (Pre-Sales, Retail Tech

Job Title: Customer Service Representative – Healthcare – FEMALE

Location: Vasanthnagar, Bangalore (Female, Onsite, Full time)

Department: Customer Service

Reports To: Operations Manager

About Miror

Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: www.miror.in

Summary

We are seeking a motivated, customer-focused professional to join Miror Therapeutics Pvt. Ltd. as a Customer Service Representative. The ideal candidate will be responsible for handling customer interactions, supporting patients, and promoting Miror’s healthcare products and services with empathy, efficiency, and professionalism.

Key Responsibilities

·        Handle inbound calls and make outbound calls to prospective and existing customers/patients to promote Miror’s healthcare products and services.

·        Provide accurate and detailed product information, address customer queries, and deliver high-quality service with empathy and understanding.

·        Communicate with customers through phone calls, WhatsApp, email, and SMS.

·        Execute and manage WhatsApp and email marketing activities.

·        Record, update, and maintain accurate customer information, interactions, and feedback in the system.

·        Follow up with customers to ensure satisfaction and support patient engagement.

·        Collaborate with internal teams to ensure smooth communication and customer experience.

Requirements

·        Bachelor’s degree in any discipline; candidates with healthcare-related qualifications or experience will be preferred.

·        3–5 years of experience in customer service, inbound/outbound calling roles; healthcare industry experience is highly desirable.

·        Strong verbal and written communication skills with persuasive ability.

·        Proficiency in MS Office and basic computer applications.

·        Customer-oriented mindset with strong problem-solving skills.

·        Ability to multitask and work in a fast-paced environment.

Key Skills

·        Customer Service Excellence

·        Healthcare Product Knowledge

·        Strong Communication & Relationship Management

·        Empathy, Patience, and Active Listening

·        Attention to Detail

·        Time Management

Why Join Us?

·        Work at the intersection of healthcare, community, and technology

·        Directly impact the lives of women across India and beyond

·        Flexible work environment and collaborative team

·        Opportunity to grow with a purpose-driven startup

How to reach me?

Message me here

Check us out on – www.miror.in

Best Regards,

Indrani Dutta

Senior HR Manager

www.miror.in

Key Responsibilities:

• Design, develop, and implement websites and components within Adobe Experience Manager (AEM).
• Develop and customize AEM components, templates, dialogs, workflows, servlets, and OSGi services.
• Integrate AEM with external systems and third-party services (CRM, DAM, Analytics, etc.).
• Implement responsive front-end solutions using HTML5, CSS3, JavaScript, ReactJS/Angular, and Sightly/HTL.
• Work closely with AEM Architects to ensure technical alignment and best practices.
• Optimize performance of AEM pages and ensure adherence to SEO and accessibility standards.
• Manage AEM environments, deployments, and configurations.
• Provide technical guidance and mentorship to junior developers.
• Collaborate with QA and DevOps teams for CI/CD automation and deployment pipelines.
• Troubleshoot and resolve AEM production issues.

Company: Altimetrik

MUST HAVE - SKILLS & EXPERIENCE:

- Around 4 +years of overall software development experience.

- Around 3 years of expertise in Go Language (aka GoLang) and SQL, with skills in data retrieval and manipulation.

- 3+ years of experience with JavaScript, including expertise in leveraging libraries like jQuery and Bootstrap, and proficiency in customizing CSS for styling and layout management.

- Experience in developing and managing Application Programming Interfaces (APIs).

- Development experience in a Linux/Unix environment, coupled with proficiency in bash scripting and Linux commands, provides a significant edge.

- Willingness to learn Perl as needed to migrate or support existing Perl applications.

- Currently a hands-on software developer, actively writing code and contributing to software development projects.

- Experience with tools and pipelines such as Rally, GitHub, Jenkins, Jira, etc. is desirable.

- Excellent troubleshooting, debugging, multi-tasking, analytical, and problem-solving skills are essential.

- Self-starter with good communication skills, fluent in English (written and verbal).

- Ability to quickly learn new technologies or skills is a must.

- Expertise with the RedHat OpenShift Container Platform.

- Expertise with Kubernetes.

- Expertise in IaC tools: Terraform, Ansible, Go

- Experience in Infrastructure provisioning, monitoring and Ops

- Expertise working with Docker or similar container technologies.

Location : Chennai

Years of Experience : 4 to 8 years +

We are seeking talented and motivated Telesales Representatives to join our dynamic sales team. In this role, you will be responsible for proactively reaching out to potential customers, promoting our products and services, and converting leads into successful sales.

Requirements:

•Proficiency in programming/scripting with Kotlin/Espresso

•Strong experience in developing Automation scripts, Automation framework

•Experience in automation of Mobile application and Rest APIs using Kotlin/Espresso framework

•Strong knowledge of automation tools/framework such as Espresso, Appium

•Hands-on expertise in using Kotlin programming

•Hands-on expertise in Atlassian tools like Jira, Bitbucket, Confluence etc.

•Experience with CI/CD tools such as GitHub, Jenkins, CI/CD

•Experience in using docker containers as automation execution engine

•Experience working in an Agile/waterfall development process

•Strong conceptual and problem-solving skills

•Logging Defects with relevant analysis and working on the same till closure with the root cause

•Expertise in Agile / iterative testing

•Experience in integration testing is an added advantage

•Experience in design and development of automation framework

•Experience in deriving quality metrics for Automation Delivery

•Experience in setting up CI/CD pipeline for automation execution

Desired Candidate Profile

• MA in human resources, business administration or similar relevant field
• 5+ years of experience as TA Manager or similar HR role
• In-depth knowledge of full-cycle recruiting and employer branding techniques
• Familiarity with a variety of different selection methods (interviews, assignments, psychological test etc.)
• Hands on experience with posting jobs on social media and job boards
• Experience with HRIS, ATS, Sourcing and Recruitment Marketing tools
• Ability to motivate employees
• A sense of ownership and pride in your performance and its impact on the company’s success
• Problem-solving skills
• Good time-management skills
• Great interpersonal and communication skills
• Strong knowledge of Human Resources law

• Raising support tickets to enable tracking and resolution of customer requests
• Investigating and resolving customer complaints then closing support tickets
• Maintaining a database of customer information
• Escalating inquiries to the appropriate team, when necessary
• Checking product or service availability
• Assisting customers with registration or account creation

Peacock Engineering Ltd is a Gold-accredited IBM Premier Business Partner which has amassed over 300 person years of experience implementing business critical EAM (Enterprise Asset Management) solutions across a range of industries such as oil & gas, pharmaceuticals, utilities, facilities management, transport, and power generation. 

Peacock Engineering Ltd specialise in providing consultancy services and support for the IBM Maximo EAM software product and maintain a pool of highly experienced and capable consultants fully conversant with IBM Maximo and its functionality, capabilities, and opportunities for customisation to meet business need. 

Peacock Engineering’s Technical Services team is now looking for an IBM Maximo Technical Professional to support the growing demand for Maximo enterprise asset management solutions, working from our office in Bangalore.

• Technical expert in IBM Maximo EAM technology.
• Should be well versed in MBO customizations for Maximo 7.x version.
• Advanced JAVA, SQL knowledge.
• Maximo building and deploying to various instances.
• Business process management using workflow design and management.
• Expert Knowledge of Maximo Integration Framework (MIF).
• Provide technical services over the entire lifecycle of a project.
• communication skills (verbal and written) possess the ability to multi-task.
• Maximo installations and upgrade work experience
• Participate in solution architecture design.
• Perform application and solution development to meet project requirements.
• Develop and document detailed technical designs to meet business requirements.
• Manage multiple technical environments and support the development and testing processes.
• Lead or assist in data conversion and migration efforts.
• Configure Maximo and assist in the development of interfaces to external systems.
• Identify areas of customization and optimization and provide solutions that meet the business requirements.
• Conduct system testing, as necessary.

Skill Requirements - Essential:

• Tech. in Computer Science, Engineering or Business-related field and/or equivalent work experience.
• Strong Maximo technical knowledge required to help execute numerous projects.
• Minimum eight (8) years of work experience in a technical position with the implementation and utilization of fully integrated enterprise asset management system.
• Proficient to convert functional requirements into technical specifications, and configure, tailor and or customize the solutions including building interfaces.
• Ability to create and update advanced technical documentation.
• Strong communication skills and the ability to work well in a project team environment.
• Drafting/Reviewing Functional Specifications
• Drafting/Reviewing Technical Specifications

Skill Requirements - Preferable:

• To bring industry knowledge world class capabilities innovation and cutting-edge technology to our clients in the Resources industry to deliver business value.
• To work with leading Resources client’s major customers and suppliers to develop and execute projects and reliability strategies.
• To harness extensive knowledge combined with an integrated suite of methods people and assets to deliver sustainable long-term solution.
• IBM Maximo 7.x certification

• Professional and committed, with a disciplined approach to work.
• Motivated and driven by finding and providing solutions to problems.
• Polite, tactful, helpful, empathic nature, able to deliver to the needs of customers.
• Has respect for others and their views.
• Technology minded and focused, enthusiastic about technologies.
• Analytical, able to raise from the detail and see the bigger picture.
• Dedicated to continually updating and upgrading own knowledge.
• Carries a mind-set of continuous improvement, constantly looking for better and more efficient ways of doing things.
• Values quality at the centre of all things in work.

Due to considerable amount of virtual working and interaction with colleagues and customers in different physical locations internationally, it is essential that the successful applicant has the drive and ethic to succeed working in small teams physically but in larger efforts virtually.  Self-drive to communicate constantly using web collaboration and video conferencing is essential.

As an employee, you will be encouraged to continually develop your capability & attain certifications to reflect your growth as an individual.

We have job openings for our Client E Productivity Services. Kindly find the details below:

Payroll will be ToppersEdge.com India Pvt Ltd working for the client E Productivity Services.

(C2H position – 3^rd Party payroll for long term)

Job Descriptiom

Experience – 5-10 years

Minimum 4 + years of experience in Automation testing, Java and Selenium

Mandatory Skills - Automation testing, Java and Selenium

Look for 0-20 days notice period.

 Budget is maximum 13 LPA.        

• Good knowledge of STLC, SDLC
• Various manual testing concepts and techniques
• Compatibility testing on various environments
• MS Excel formulas
• Database queries
• Experience in testing agile projects
• Finance and accounting domain knowledge
• Effective Test planning and Test Effort Estimation Skills
• Suggest improvements to enhance the overall user experience of the software.
• Able to deliver bug-free software within the deadline with minimum supervision
• Quick learning capabilities. Young and Dynamic. Work closely with team members, support team