Life Insurance Manager

Job Title: Application Support Engineer/ System Support Engineer

Experience: 0 – 3 Years

Location: Hyderabad

Shift: 4 PM – 1 AM (Late Evening Shift)

Academic Qualification & Experience:

 Bachelors in Computers,

Job Summary:

Detail-oriented Java Application Support Engineer with experience in production support, UAT validation, release analysis, and RCA. Skilled in troubleshooting, log analysis, and providing L2 support for Java-based applications. Collaborates with cross-functional teams to ensure system stability, smooth releases, and SLA adherence in fast-paced environments. Flexible to work in late evening shifts.

Work Distribution:

• Production Support (40%): L2 Support, Incident Management, Ticket Resolution.
• RCA (10%): Problem Management, Root Cause Analysis.
• Release Analysis (10%): Scope and Impact Analysis
• Release & UAT Validation (40%): Test Case Preparation, Execution, and Validation.

Key Responsibilities:

• Provide Production Support for Java-based applications (SaaS/Cloud), ensuring high availability, performance, and reliability.
• Assist in debugging issues, analyzing application logs, and performing initial root-cause investigations.
• Work with Business and QA Teams to support User Acceptance Testing (UAT), including preparation, execution and validation of test cases.
• Document issues, resolutions, and system behaviors using standard templates and tools.
• Collaborate with Customer Support, Development/QA Teams, and stakeholders for issue escalation & resolution and improvements.
• Monitor application health, respond to incidents, and ensure timely communication of status updates.
• Ensure adherence to SLAs, compliance requirements, and best practices for Application Support, Application Releases & UAT.
• Follow established processes for incident management, change management, and release cycles.

Skills required:

• Knowledge of Java, Linux/Unix, Oracle-SQL, MSSQL
• Basic to intermediate experience in Java Application Support or troubleshooting Java-based systems.
• Good understanding of log debugging, error analysis, and general debugging procedures and troubleshooting
• Experience with Release Cycles, UAT Testing, writing and executing test cases.
• Experience with ticketing systems (e.g., Zoho, EasyRedMine, Jira, ServiceNow) and any monitoring tools.
• Strong verbal and written communication skills, comfortable interacting with users and team members.
• Understanding of ITIL practices (nice to have).
• Good documentation skills and attention to detail.
• Ready to work in late evening shifts (4 PM to 1AM) 

The Senior Developer will work on core product features, uphold architectural standards, and collaborate closely with the Team Leader to deliver high-quality, scalable solutions.

Responsibilities:

• Develop and maintain major product features
• Follow technical guidance from the Team Leader
• Ensure adherence to coding standards and system architecture
• Perform thorough testing of assigned tasks

Required Skills:

• Strong expertise in Next.js, React.js, Express.js, and PostgreSQL
• Solid understanding of system design, clean code practices, and performance optimization

Profile : Java Developer

Experience : 3+ Years

Location : Pune (Viman Nagar)

Mode : 5 Days WFO

(Only immediate joiners & candidates serving notice period)

Roles :

- Java Application Developer

- Microservices Architect

- API Developer

- Code Reviewer

- Technical Problem Solver

- Database Integration Specialist

- Team Collaborator

Responsibilities :

- Design, develop, and maintain Java-based applications using Spring Boot

- Build and deploy microservices architecture following best practices

- Develop RESTful APIs and web services for integration

- Write clean, efficient, and well-documented code

- Implement design patterns for scalable solutions

- Work with databases (MySQL, PostgreSQL) for data management

- Perform comprehensive code reviews and testing

- Collaborate with cross-functional teams (Frontend, QA, DevOps)

- Participate in Agile/Scrum development processes

- Translate business requirements into technical solutions

- Troubleshoot and debug complex application issues

- Follow CI/CD practices for smooth deployment

- Monitor and optimize application performance

Role & responsibilities

• Ensure all websites imagery are engaging.
• Work with the Product Management, Technical/Development and Design teams to ensure alignment with the brand strategies.
• Analyze market, consumer and competitive trends and apply as appropriate.
• Manage, monitor, and present relevant data, trends, successes, exceptions, feedback, threats and changes regarding the company's web presence and action as appropriate.
• Edit and retouch images for print production
• Prepare print-ready files (CMYK, bleed, crop marks, proper resolution)
• Excellent communication and time management skills.
• Proven record of matching deadlines to deliver projects.

Preferred candidate profile

• Well versed experience in using design tools, such as Photoshop, Illustrator and Adobe InDesign, working knowledge of After Effects/Maya or any 3D software.
• Create and adapt packaging artwork on supplied dyelines
• Maintain proper bleed, fold, and safety areas
• Create packaging mockups when required
• Knowledge of spot UV, foil & special finishes
• Deep knowledge of the image manipulation process and understanding how to make a product fit in a stock image.
• Knowledge of AI tools like Runway, Mid Journey etc.
• Fully conversant with Microsoft Office applications, e.g. Outlook, Word, PowerPoint and Excel.
• Ability to navigate in both Mac and PC environments.
• Proven track record in a similar role.
• Excellent written and verbal communication skills.
• Strong analytical skills for preparing reports and KPI monitoring.
• Strong understanding of typography, colour theory, and layout design
• Knowledge of print formats, materials, and finishing techniques
• Ability to work independently and in a team.

About Credit Samadhaan

Credit Samadhaan helps people and businesses improve their credit scores and become eligible for loans.

We make credit simple by explaining problems clearly and providing expert support to fix credit issues, increase credit scores, and build long-term financial stability.

Who are the Credit Samadhaan Kendra Partners?

Credit Samadhaan Kendra Partners are local entrepreneurs, consultants, and service providers who work as authorised partners of Credit Samadhaan.

Kendra Partners:

1.Educate customers about credit scores and credit improvement services

2.Onboard customers for Credit Samadhaan services

3.Act as a local service point for credit awareness and financial guidance

4.Earn income through service fees, commissions, and long-term customer relationships

As a Business Development Executive, your role is to explain the Kendra model clearly and onboard interested leads as partners.

Role Overview

Credit Samadhaan is seeking a Business Development Executive responsible for onboarding Credit Samadhaan Kendra Partners through structured inbound and outbound sales efforts.

 The role focuses on lead conversion, partner relationship management, and achieving monthly onboarding targets while maintaining ethical sales practices.

Key Responsibilities

Sales & Lead Engagement

1.Inbound and outbound communication to potential partners from the company database and marketing leads.

2.Understand lead requirements and evaluate suitability for Credit Samadhaan Kendra partnership.

3.Clearly and ethically explain Credit Samadhaan’s services, Kendra model, and value proposition.

4.Invite leads to webinars, demos, and credit awareness sessions, followed by structured closure activities.

5.Convert qualified leads into paid Credit Samadhaan Kendra Partners.

Follow-ups & Relationship Management

6.Conduct regular follow-ups via calls, WhatsApp, SMS, and email to move prospects through the sales funnel.

7.Build and maintain strong relationships with prospective and onboarded Kendra partners.

Address queries, objections, and concerns professionally to ensure trust and clarity.

CRM & Reporting

1.Accurately update lead status, conversations, and follow-up notes in the CRM system.

Track daily activities, conversions, and pipeline to support data-driven decision making.

Target Achievement & Growth

1.Achieve and exceed monthly sales, onboarding, and revenue targets.

2.Support business growth by identifying upsell and referral opportunities through Kendra partners.

Compensation Structure (CTC)

CTC Range: ₹1.5 LPA – ₹2.4 LPA

(Based on experience, communication skills, and sales background)

Fixed Pay: ₹12,000 – ₹20,000 per month

Variable / Incentives: As per targets

Earning Potential: High performers can earn ₹40,000 – ₹60,000+ per month including incentives

JD:

The Senior Software Engineer works closely with our development team, product manager, dev-ops and business analysts to build our SaaS platform to support efficient, end-to-end business processes across the industry using modern flexible technologies such as GraphQL, Kubernetes and React.

Technical Skills : C#, Angular, Azure with preferably .Net

Responsibilities

· Develops and maintains back-end, front-end applications and cloud services using C#, . Angular, Azure

· Accountable for delivering high quality results

· Mentors less experienced members of the team

· Thrives in a test-driven development organization with high quality standards

· Contributes to architecture discussions as needed

· Collaborates with Business Analyst to understand user stories and requirements to meet functional needs

· Supports product team’s efforts to produce product roadmap by providing estimates for enhancements

· Supports user acceptance testing and user story approval processes on development items

· Participates in sessions to resolve product issues

· Escalates high priority issues to appropriate internal stakeholders as necessary and appropriate

· Maintains a professional, friendly, open, approachable, positive attitude

Location : Bangalore

Ideal Work Experience and Skills

· At least 7 - 15 years’ experience working in a software development environment

· Prefer Bachelor’s degree in software development or related field

· Development experience with Angular and .NET is beneficial but not required

· Highly self-motivated and able to work effectively with virtual teams of diverse backgrounds

· Strong desire to learn and grow professionally

· A track record of following through on commitments; Excellent planning, organizational, and time management skills

The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for illustrative design and typography. This candidate will have experiences in working with numerous different design platforms such as digital and print forms.

Responsibilities

Collaborate with the team to ensure consistency of designs across various media outlets Create compelling and effective logos, designs, print and digital media Maintain awareness of current industry and technology standards, social media, competitive landscape and market trends

Qualifications

Bachelor's degree in Graphic Design or related field 3-5 years of experience in graphic design Proficient in Adobe Creative Suite Strong communication, conceptual thinking, typography skills and design skills Portfolio of work

What You’ll Do

• Manual and automated testing of the various software components that power our robots, cloud services, and mobile and Web applications.

• “Own” the feature or product you test and be the testing expert for your features and products.

• Gather technical requirements, understand functional specification, participate in software design reviews, and validate that a feature or product meets our customers’ requirements.

• Write test plans, execute test cases, and report bugs.
• Your bug reports should describe, in detail, the conditions under which a bug manifests and how it can be reproduced, the resulting product behavior, and the extent of the bug’s impact on our customers.

• Automate software testing to the extent possible to make it more efficient.

• Reproduce and debug customer issues escalated from the field.


What We’re Looking For 

• Bachelor's or master’s degree in CS/CE/IT/EE/E&TC or a related field.
• 2+ years of experience in software testing, particularly in Web, mobile, cloud, and embedded systems applications.
• Experience in writing software test plans, executing test cases, and managing the end-to-end bug life cycle.
• Strong analytical, debugging, and problem-solving skills, and attention to detail.
• Java and Python programming skills.
• Familiarity with Android and iOS mobile app testing automation using Appium, and Android and iOS emulators.
• Ability to work well in a team, including remote team members in overseas locations.
• Excellent written and oral English communication skills.

Nice to Have

• Familiarity with tools such as Eclipse (IDE), TestNG, Maven, Selenium, and JIRA.

Educational Qualifications:

• /MCA /B.Sc.

Software Knowledge Requirements:

• Experience in technologies like PHP (Code Ignitor or Laravel frameworks), Flutter, Java, HTML, CSS, Java Script, Node JS, Python, Rest API, XML/JSON
• Experience in WP CMS framework, Divi Page builder
• Build and Manage Cloud and non-Cloud hosting platforms
• Scheduling Backing up and restoration of Web sites and Domains
• Understanding in Cron job scheduling

Requirements:

• Have experience or self-read knowledge of Agile development methodology
• 1-4 years Website development, CMS framework management and designing
• Development experience on CMS frameworks and worked on Divi page builders and themes, predominantly on WordPress and WooCommerce
• Backend supporting mobile application team for Rest API creations and JSON
• Good in logical reasoning and creative thinking

Responsibilities:

• Prepare project timeline and effort estimations on-demand
• Take ownership of maintaining the delivery timelines of the project team
• Meet delivery timelines and own client communication for the handling projects
• Manage the project people and drive the team with enthusiasm
• Proven track on continuous learning and problem-solving capability and solution finding skill