Engineering Manager

Customer Success and Support Executive @ Kwikpic

Location: Mumbai / Kolkata (Hybrid)

About us:

Kwikpic is an AI based photo sharing platform based in Mumbai, enabling effortless, high-quality image sharing through features like instant face recognition, smart gallery creation, branded galleries, desktop apps (for macOS & Windows), digital flipbook albums, and more.

Since its launch, Kwikpic has seen exceptional adoption—processing over 200 million uploaded photos, powering 150,000+ events, onboarding 13,100+ photographers and businesses, and achieving 1 million verified users organically within just 18 months 

Why Join Us?

As a Customer Success Associate at Kwikpic, you’re not just supporting users; you’re guiding photographers, businesses, and event professionals toward their ideal photo-sharing experience. You’ll help users leverage features like AI-enabled uploads, custom galleries, digital albums, and more, ultimately growing retention, satisfaction, and revenue.

Key Responsibilities:

• Provide timely assistance to customers via email, chat, and phone, resolving technical and account-related issues.
• Guide new users through the platform, ensuring a smooth start and full adoption of Kwikpic features
• Monitor account health, proactively address concerns, and help customers maximize the platform’s value.
• Maintain strong, ongoing relationships with customers, conducting check-ins and ensuring continued customer satisfaction
• Work cross-functionally with sales, product, and support teams to deliver exceptional customer experiences and communicate feedback

Qualifications:

• Bachelor’s degree (preferably in Business, Communications, or related fields).
• 1+ years of experience in Sales, Customer Success, Account Management, or Support, preferably in SaaS, digital products, or subscription-based services.
• Fluent in English and Hindi
• Excellent communication, empathy, and client engagement skills.
• Comfortable using CS tools, CRM, and analytics platforms (e.g., Gainsight, HubSpot, Salesforce, or in-house tools).
• Strong problem-solving mindset with a love for helping customers succeed.

Job Description – Product Manager (B2B Ed Tech | UAE Exposure)

Industry: Ed Tech / Corporate Training / SaaS

Department: Product Management

Role: Product Manager – B2B

Location: Bangalore (Onsite)

Work Mode: Onsite

Working Days: 5 Days a Week

Employment Type: Full-Time

Experience: 4 – 8 Years

About Learners Point

Learners Point is a leading global Ed Tech and corporate training organisation, headquartered in the UAE, with a strong footprint across the Middle East (UAE, Saudi Arabia, Qatar, Oman) and expanding operations in India and international markets.

We specialise in professional certification training, corporate upskilling, and career transformation programs across Finance, Accounting, Project Management, Data Analytics, HR, Procurement, IT, and Management domains.

With 500+ globally recognized programs, 100,000+ learners trained, and 300+ enterprise clients, Learners Point delivers scalable, outcome-driven learning solutions for individuals and enterprises.

Role Overview

We are seeking a strategic and execution-focused Product Manager (B2B Ed Tech) with strong UAE / GCC market exposure to drive the development, enhancement, and growth of our enterprise learning platforms, LMS solutions, and corporate training products.

The role requires deep expertise in B2B product management, enterprise client engagement, go-to-market strategy, and cross-functional leadership, working closely with Sales, Engineering, Marketing, L&D, and Leadership teams.

Key Responsibilities

• Own the end-to-end product lifecycle from ideation to launch and optimization.
• Define product strategy, roadmap, and execution plans aligned with business objectives.
• Gather and document requirements (PRD, BRD, FRD, user stories).
• Work closely with enterprise sales and per-sales teams to design scalable B2B solutions.
• Lead product discovery, user research, market analysis, and competitive bench marking.
• Drive LMS, LXP, and corporate learning platform enhancements.
• Collaborate with engineering teams using Agile/Scrum methodologies.
• Support RFP, RFQ, and enterprise bidding processes.
• Ensure on-time delivery, product quality, and performance metrics achievement.
• Analyze product analytics, adoption metrics, engagement data, and revenue impact.
• Act as the voice of enterprise customers and internal stakeholders.

Required Skills & Competencies

• Strong experience in B2B Product Management / Enterprise SaaS
• Hands-on experience with LMS / LXP / EdTech platforms
• Excellent understanding of UAE / GCC enterprise business ecosystem
• Expertise in Agile, Scrum, and product delivery frameworks
• Strong business, analytical, and strategic thinking abilities
• Excellent stakeholder communication and leadership skills
• Experience working closely with CXO stakeholders and enterprise clients

Preferred Qualifications

• Bachelor’s / Master’s degree in Engineering, Business, Product Management, or related field
• Certifications in Agile / Scrum / Product Management are a plus

Work Details

• Location: Bangalore – Onsite
• Working Days: 5 Days a Week
• Work Timings: As per business requirements

Job Title: Customer Service Executive (Voice/Blended)

Company: BikeFixUp

Location: Vidya Plaza, SGM Nagar, NIT, Faridabad (Work from Office)

📌 Role Overview

We are looking for an energetic and well-spoken Customer Service Executive to join our team at our Faridabad office. You will be the first point of contact for our customers, ensuring their queries are resolved and they have a seamless experience with BikeFixUp.

📋 Job Details

Salary: ₹10,000 – ₹15,000 per month (fixed)

Shift Timings: 9:00 AM – 6:00 PM

Working Days: 6 days a week (Rotational Offs)

Job Type: Full-time, Work from Office

🎯 Key Responsibilities

Handle incoming customer calls and queries professionally.

Provide accurate information about our services and pricing.

Resolve customer complaints and follow up to ensure satisfaction.

Maintain basic records of customer interactions in our system.

✅ Requirements

Education: Minimum 12th Pass / Graduate.

Experience: 0–1 year (Freshers are welcome to apply!).

Communication: Good command over Hindi and basic English.

Location: Candidates living in or near NIT, SGM Nagar, or Neelam Flyover preferred.

Skills: Basic computer knowledge and a polite phone manner.

Are you a champion in your domain, driven by a passion for development, eager to kickstart your career in Full Stack Engineer, and hungry for a new and exciting challenge? Look no further! At Argon-Quber, we are on a mission to revolutionize the tech industry, and we are seeking exceptional Full Stack Engineer Inters like you to join our elite team.

We pride ourselves on being a hub of innovation, where cutting-edge technologies and groundbreaking ideas converge. As a Full Stack Engineer Intern, you will be at the forefront of this revolution, pushing the boundaries of what is possible and shaping the future of software development.

Job Description:

We are seeking a highly skilled and motivated Full Stack Engineer Intern with 0-1 years of experience to join our dynamic team. As a Full Stack Engineer Intern, you will be responsible for learning, developing and maintaining both front-end and back-end applications. You will collaborate with cross-functional teams to design, develop, and implement cutting-edge solutions.

What You Will Do:

• Collaborate with stakeholders and end-users to gather feedback and iterate on product features to ensure an exceptional user experience.
• Design, develop, and deploy scalable and secure full stack applications.
• Collaborate with UI/UX designers and product managers to translate wireframes and prototypes into functional web applications.
• Develop and maintain server-side logic using modern programming languages and frameworks.
• Build efficient and reusable front-end components and libraries.
• Implement responsive and mobile-friendly user interfaces.
• Integrate third-party APIs and services to enhance application functionality.
• Ensure high-performance and availability of applications through code optimization and thorough testing.
• Debug and resolve technical issues reported by clients or stakeholders.
• Stay up-to-date with emerging technologies, industry trends, and best practices in web development.
• Participate in code reviews and provide constructive feedback to peers.
• Collaborate with a diverse team of developers, designers, and product managers to create innovative and user-friendly web applications.
• Participate in the entire software development lifecycle, from requirements gathering and design to development, testing, and deployment.
• Contribute to the architecture and technical decisions of our projects, leveraging your expertise to drive technical excellence.
• Continuously improve your skills and stay updated on the latest technologies, frameworks, and best practices in full stack development.
• Embrace agile methodologies and actively participate in sprint planning, stand-ups, and retrospectives to ensure successful project delivery.
• Take ownership of your work and deliver high-quality code that is scalable, efficient, and maintainable.
• Be a problem solver and find creative solutions to overcome challenges encountered during the development process.

What we're looking for:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• 0-1 years of professional experience as a Full Stack Developer.
• Proficiency in front-end development technologies such as HTML, CSS, JavaScript (ES6+), and modern front-end frameworks like React, Angular, or Vue.js.
• Strong understanding of server-side languages like Node.js, Python, or Ruby, and related frameworks such as Express, Django, or Ruby on Rails.
• Experience with relational databases (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., MongoDB, Redis).
• Familiarity with version control systems (e.g., Git) and Agile development methodologies.
• Knowledge of cloud platforms such as AWS, Azure, or Google Cloud.
• Solid understanding of RESTful APIs and the ability to integrate them into applications.
• Experience with testing frameworks (e.g., Jest, Jasmine, PyTest) and writing unit tests.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration skills to work effectively in a team environment.
• Ability to handle multiple projects and prioritize tasks effectively.
• Preferred candidate is to be in Bangalore location.
• Experience with containerization technologies (e.g., Docker, Kubernetes).
• Knowledge of serverless architecture and deployment (e.g., AWS Lambda, Azure Functions).
• Familiarity with DevOps practices and CI/CD pipelines.
• Understanding of GraphQL and related frameworks (e.g., Apollo).
• Knowledge of TypeScript for both front-end and back-end development.

Duration:

This is a paid internship position for a duration of 6 months. The starting date will be determined based on the availability of the selected candidate.

Here's why Argon-Quber is the ultimate destination for top-tier Engineers:

• Innovation is Our DNA: At Argon-Quber, we thrive on innovation and embrace disruptive technologies. Join our team and be a part of our relentless pursuit of groundbreaking solutions that redefine industry standards.
• Empowerment and Autonomy: We believe in empowering our developers to take ownership of their work. At Argon-Quber, you will have the autonomy to make strategic decisions, influence the architectural direction, and unleash your full potential.
• World-Class Team: Join forces with a team of brilliant minds, industry experts, and thought leaders who share a common goal: to create exceptional software solutions. Collaborate, learn from each other, and be inspired by the collective brilliance that surrounds you.
• Unparalleled Growth Opportunities: We are committed to your professional growth. Whether you aspire to become a technical guru, a team lead, or even venture into management, Argon-Quber provides you with the resources, mentorship, and support needed to climb the career ladder.
• Impact at Scale: Your work at Argon-Quber will reach millions of users, transforming industries and improving lives. You will have the opportunity to create solutions that leave a lasting impact, disrupt markets, and shape the digital landscape.
• Culture of Excellence: At Argon-Quber, we foster a culture of excellence where only the best is accepted. We celebrate achievements, recognize exceptional talent, and create an environment where your brilliance is acknowledged and rewarded.
• Work Hard, Party Harder: We believe that a healthy work-life balance leads to increased creativity and productivity. Enjoy a flexible work environment, social events, team outings, and a supportive atmosphere that values your well-being.

Location:

This position is based in Bangalore, India. Please only apply if you are currently residing in or willing to relocate to Bangalore.

If you are ready to unleash your true potential, work on game-changing projects, and be a part of Argon-Quber, an organization that will empower you to achieve greatness, then look no further.

• Join us in shaping the future of technology and revolutionizing the way the world experiences software. Apply now and embark on an extraordinary journey at Argon-Quber where your skills will be honed, your creativity will thrive, and your impact will be unmatched. Let's build the future together!

Program Lead 

Gujarat (Ahmedabad) 

Company Profile:  pinBox is the only global social enterprise committed exclusively to digital micro-pension inclusion for self-employed women and youth. We use our proprietary pensionTech platform, the unique pinBox model and field-tested retirement literacy tools to make access to pensions, savings and insurance easy and simple for non-salaried informal sector workers. pinBox is working actively with governments, regulators, multilateral aid agencies and leading financial inclusion stakeholders across Asia and Africa on digital micro-pension and social security inclusion. In India, pinBox is working with top financial institutions and credible outreach partners to help deliver mainstream financial services to underserved citizens. Friends of Women’s World Banking (FWWB) is a Gujarat-headquartered non-profit Society that provides financial and capacity building support and services to organizations promoting livelihoods, self-reliance and financial inclusion among low-income women. FWWB works with a network of over 200 MFIs, cooperatives and producer collectives that reach over 18 million low-income individuals across 12 states. pinBox and FWWB are jointly launching a digital micro-pension and retirement literacy solution for the 18 million women being serviced by FWWB partners. A dedicated project management team will promote the solution to FWWB partners through ongoing consultative meetings and field-visits. This team will be based at the FWWB offices at Ahmedabad (Gujarat) and provide necessary technical assistance, digital solutions, training and expert advice to FWWB partners to encourage and enable them to in turn deliver the digital micro-pension solution, along with financial literacy, to their clients/ members. pinBox is looking for a self-motivated, driven, and hands-on individual to develop and own short and long-term strategies and goals for the pinBox-FWWB partnership as well as for other pinBox initiatives in Gujarat. This is a senior role that requires proactive interactions with a range of internal and external stakeholders, often managing several moving project parts simultaneously. The Program Lead for Gujarat will be responsible for planning, overseeing and leading the pinBox-FWWB Project from ideation through to completion. She/he will also lead B2B2C partnerships with other Gujarat-based cooperatives and milk unions, as well as with federated self-help groups, producer companies, social enterprises and the State Government on expanding pension and social protection solutions to the self-employed. 

Responsibilities:

 1. Work closely with FWWB to proactively promote the digital micro-pension and social security solution to its partners, and to other aggregators including cooperatives in Gujarat and the State Government;

 2. Formalizing, upscaling and managing all B2B2C partnerships with FWWB and in Gujarat more generally;

 3. Implementation coordination and monitoring and providing necessary ongoing training, capacity building and IEC support and advice to partners to minimize the gap between intent and outcomes. 

4. Achieving optimum impact at scale in terms of voluntary participation and regular retirement savings by self-employed women and youth who choose to save for their old age and other lifecycle needs. 

 5. Establish a system for periodic review meetings and field visits to regularly monitor outcomes including subscriber knowledge, savings persistency and adequacy. You will provide partners with MIS and data using pinBox MIS dashboards to keep them updated and informed regarding outcomes.

 6. In consultation with the pinBox operations and customer protection teams, develop innovative ideas and behavioral interventions that optimize field staff efforts and engagement and voluntary enrollments and regular savings by partner clients/ members. 7. Periodically conduct or facilitate FGDs and helpline-led interviews with partner field staff and scheme subscribers to assess efforts and outcomes and to satisfy pinBox, FWWB and partner management that scheme implementation and efforts are in line with stated goals of mass-scale pension and social security inclusion. 8. Proactively investigate implementation challenges and issues and develop and implement ideas and solutions that can positively impact outcomes at scale. 

The ideal candidate 

1. A person with indubitable ethics, who is entrepreneurially inclined, passionate about digital financial inclusion and is eager to build from scratch.

 2. Has 4-6 years’ experience in the areas of digital financial inclusion. Familiarity with the fintech and technology apps ecosystem will be an advantage. 

 3. IRMA graduates with project and process management experience in digital finance and prior experience with women-focused inclusion efforts will be preferred. 

4. Proficiency in Gujarati (both written and oral) is mandatory  

1.

As a member of the team, you will work alongside our clients to help design and deliver Test solutions to meet business requirements and help to improve the effectiveness of the clients' software quality assurance process.

2.

You should have extensive experience delivering testing services on commercial projects and possess extensive knowledge of agile practices.

3.

You are a techie who is passionate about software quality. You take pride in being hands-on and constantly endeavor to meet/exceed the software quality expectations of clients.

4.

You have 6+ years of experience in Quality Assurance including some experience in automation.

5.

You have exceptional analytical skills. While your projects may be extremely diverse in terms of their domain, scope, and requirement, you still must have the ability to comprehensively analyze those business problems and propose solutions accordingly.

6.

You have led QA efforts on your projects. This means you've defined testing strategies, test effort estimation, worked on automation frameworks, coordinated with client teams and have been involved till the deployment of projects.

7.

You are well experienced in bug reporting tools like Jira, Azure DevOps, Bugzilla, and API testing tools like Postman, Swagger, SoapUI, etc.

8.

Experience in using automation tools like Selenium Webdriver/Cypress/Appium to automate enterprise software applications would be an added advantage but it is not a must-have.

9.

You have excellent communication skills, task management skills, and client-facing capability and experience.

10.

You have worked on Agile projects and can advise clients on implementing agile testing processes.

11.

Experience in using any BDD frameworks for responsive web applications or mobile application testing.

12.

API integration testing would be an added advantage.

13.

Regardless of your experience, you are hands-on with testing and would like to remain hands-on as well.

14.

You are good with sharing knowledge and mentoring junior team members.