UI/UX Designer

Location: Mumbai

Experience Required: 2+ Years

Job Type: Full-Time

Notice Period: Immediate Joiners

About the Role

We are seeking a skilled and experienced Front-End Developer to join our product engineering team. The ideal candidate must have experience working in a product-based software development company and should have hands-on involvement in e-commerce platform projects.

Mandatory Criteria

• Candidate must be currently working or have prior experience in a product-based software development company
• Candidate must have worked on at least one e-commerce platform project (end-to-end involvement)

Key Responsibilities

• Develop and maintain responsive, high-performance web interfaces using React.js
• Translate UI/UX designs into pixel-perfect, reusable front-end components
• Optimize components for maximum performance and cross-browser compatibility
• Integrate front-end components with backend RESTful APIs
• Collaborate with design, backend, and QA teams to deliver seamless user experiences
• Participate in code reviews, testing, and agile development ceremonies

Required Skills

• Strong proficiency in JavaScript (ES6+), React.js, HTML5, and CSS3
• Experience with state management libraries such as Redux or Zustand
• Solid understanding of responsive design and cross-browser compatibility
• Familiarity with RESTful APIs and API integration
• Knowledge of version control systems like Git
• Understanding of performance optimization, debugging, and front-end testing practices

The Smart Fellowship is an offline workplace simulation that scouts, assesses and trains smart talent on behalf of 100+ companies. Our focus is on finding talent who, along with their technical skills, also can apply in-demand workplace skills like critical thinking, creative problem solving, emotional intelligence, and GenAI tools.

Our Client has appointed us to identify and hire a Customer Success Specialist

Short description of company: This is a freemium learning platform that provides top 1% curated content, certified micro-skill courses, paid learning opportunities, placement support, and flexible learning options through WhatsApp.

Company’s Vision: To make learning accessible, affordable, and engaging for millions globally by transforming scattered internet content into goal-driven, AI-powered courses. Empowering learners to achieve career outcomes through cutting-edge, AI-driven education.

Meet your Manager: Our founders bring deep expertise in product development and ed-tech innovation. One is a TEDx speaker passionate about disrupting traditional learning, while the other focuses on scalable AI solutions, driving our mission to build an AI-first company that empowers learners to achieve meaningful career outcomes.

Location: WFO (Mumbai, Maharashtra)

Salary Range: INR 4 LPA to 6 LPA

The best part about this role: 

• You’ll take ownership of the entire learner journey, making a tangible impact on student outcomes. 
• As the voice of the brand, you’ll build meaningful relationships with learners and drive customer satisfaction, all while being part of a mission-driven team recognized as a Top 20 AI Startup by Google.
• If you’re selected, the company will also fully sponsor your participation in The Smart Fellowship - a 40-hour, simulation-based training that’s helped 50,000+ professionals build essential skills for career success - like creative problem-solving, workplace communication, critical thinking, and using GenAI tools at work.

You will be responsible for these Key Responsibility Areas (KRAs):

• Learner Journey Management: Own the entire user lifecycle, from onboarding to ongoing support, ensuring a seamless and rewarding learning experience that prioritizes seriousness and intent.
• Personalized Communication: Act as the voice of the company, engaging with learners through calls, chats, and emails, addressing their needs with empathy, clarity, and problem-solving skills.
• Performance Excellence: Meet and exceed key metrics, including user satisfaction, response times, and resolution rates, consistently raising the bar for service quality.
• Relationship Building: Go beyond basic support to build deep, meaningful relationships with learners, fostering long-term loyalty and brand advocacy.
• Career Success Support: Assist learners in achieving their career goals through personalized guidance, insights, and proactive support, becoming a trusted advisor in their professional journey.

Your Key Performance Indicators (KPIs):

• Learner satisfaction and retention rates.
• Response time and resolution rates for learner queries.
• NPS (Net Promoter Score) and positive learner feedback.
• Recommendation rates and repeat engagement metrics.

Who We’re Looking For:

• 1-2 years of experience in customer success, or a similar customer-facing role.
• Strong communication and interpersonal skills, with the ability to handle high-intent conversations.
• Proficiency in MS Excel and CRM tools.
• Detail-oriented mindset with a passion for helping others succeed and a proactive approach to problem-solving.
• A serious, solution-focused attitude with a commitment to delivering outstanding user experiences.

·        Interpreting lessons in Sign language and supporting in conducting Sign Language workshops for Corporates.

·        Conduct training program as per the curriculum of Y4J.

·        Coordinate with Y4J partner companies for On Job Training (OJT) and placement of trained candidate.

·        Maintaining Physical and online MIS system.

·        Accompanying SHI Candidates for placements.

·        Supporting in mobilizing candidates for Training Center

·        Periodical Assessment of the Candidates and Reporting.

·        Supporting in organizing Online/Offline Workshops, Job fairs.

·        Supporting in organizing Corporate Workshops in Sign Language

·        Any other tasks that may be assigned from time to time.

Position name : Full Stack Developer

Job location : Bangalore

Mandatory Skills : NodeJS, Typescript, Javascript, MySQL, VueJS

Job Requirements :

Must have strong and up-to-date knowledge of NodeJS and class-based programming.

Professional experience building single page applications using React, Vue.js.

Must have strong and up-to-date knowledge of JavaScript ES6 and higher.

You can make a solid relational data model and have a deep knowledge of SQL and MySQL.

You have a good understanding of HTTP and know how to make a reliable and modern web API (REST).

Should have worked on at least one large complex web application.

You Should know how to write clean and flexible object-oriented code.

You must have a good understanding of sync programming concepts.

You Should work daily with tools like Git, NPM, Composer and a proper IDE.

You Should able to deliver POCs, experiments and technology evaluations following design thinking practices.

Should have experience in writing the clean code and a pragmatic program.

[AeroLeads](https://aeroleads.com) is a fast-growing product-based startup with 180,000+ business users and a good number of paying customers including major startups in India, Inc 5000 companies, IBM, Gartner, GrubHub, Hindustan Times, Tata Chemicals, etc. 

**About AeroLeads**

* We are a 4-year-old profitable product-based startup with an office in Bangalore. The team is currently working remotely.

* We are a team of 20 and growing rapidly. We are launching new features every day and have multiple new products in the pipeline.

* The founder has experience of 15 years. He has built multiple product software and sold his last startup to build and focus on AeroLeads. You will be working directly with the founding team. 

**What you will do**

Ideally, we want you to think out of the box and come up with growth hacking strategies. A few things we can suggest are - 

1. Mention our aeroleads name on the web. You can post on Slack groups, Discord groups, Sales Telegram channels, marketing-related subreddits, Quora, ProductHunt, LinkedIn, etc
2. Get some startup, news, and blog coverage for our product. 
3. You want to focus on building a brand and audience. 

There are 100s of other growth hacking things we can do We can discuss those at the time of the Interview and when you start working. 

We are looking for someone who is a fast learner, who can observe and learn and can apply himself. The icing on the cake will be if you already have experience in growth hacking in a SaaS company! 

• Collaborate with internal teams and the Solution Architect to discuss software design and architecture and best practices.
• Learn & work on POC's of trending technology along with the Solution Architect

• Translate application storyboards and use cases into functional applications
• Ensures the code follows latest coding practices and industry standards
• Contribute development activities into various projects
• Ensure the best possible performance, quality, and responsiveness of applications
• Should be able to identify, categorize, parse out, articulate and fix problems that occur in applications
• Should understand concept of iterative development and leverage DevOps tools for CI & CD
• Form strong working relationships with your peers and across the team
• Mentoring and educating less experienced team members in related technologies using methods such as informal training, pair programming etc
• Project Participation

• Early adoption of trending technologies
• Proactive communication/soft skills

• Deep knowledge of OOPS, and RESTful API services.
• Experience using well-known JavaScript frameworks and libraries, such as React / Angular / Vue etc.
• Deep expertise in one or more of the following technologies - PHP, NodeJS, .NET
• Knowledge of DevOps (Containerization / Jenkins Pipeline, etc.)
• Ability to write and high quality and secure code and understand performance issues
• Experience with database systems, with knowledge of SQL and NoSQL stores (e.g., MySQL, Oracle / MongoDB, SQL Server, etc.)
• Experience on cloud related technologies (AWS / Azure) could be add-on.
• Proficient in multiple stacks of technologies / systems / tools and focus on building depth and breadth of skills.
• Demonstrate the ability to build a work plan or parts of a work plan, as applicable for role
• Strong understanding of Agile methodologies.

• Development - .NET Core | PHP | HTML5/CSS | Angular | React | VueJS
• DevOps - GIT, Jenkins
• Cloud – AWS | Azure
• Database – Oracle | Mongo DB | MSSQL | MySQL | PostGreSQL

• Team Player
• Strong communication skills with ability to communicate complex technical concepts and align organization on decisions
• Ability to communicate well in English
• Sound problem-solving skills with the ability to quickly process complex information and present it clearly and simply
• Passionate about technology and excited about the impact of emerging/disruptive technologies
• Open to learning new ideas outside scope or knowledge skillset
• Creating a positive environment within the team
• Strong team player and be a technical lead for the team.
• Challenge the status quo

Requirements:

• 4+ years of experience in developing database applications and reports
• Expert in SQL in various databases with good exposure to MySQL
• Hands on experience in query tuning for applications, APIs and reports
• Expertise in developing database procedures, triggers and events.
• Experience in AWS Aurora.
• Excellent communication skills.

• Research and properly evaluate sources of information to determine possible limitations in reliability or usability
• Apply sampling techniques to effectively determine and define ideal categories to be questioned
• Compare and analyze provided statistical information to identify patterns, relationships and problems
• Define and utilize statistical methods to solve industry-specific problems in varying fields, such as economics and engineering
• Prepare detailed reports for management and other departments by analyzing and interpreting data
• Train assistants and other members of the team how to properly organize findings and read data collected
• Design computer code using various languages to improve and update software and applications
• Refer to previous instances and findings to determine the ideal method for gathering data