UI/UX Designer

Job Title: Customer Success Manager

Location: Navi Mumbai

Employment Type: Full-time, On-site

Offered Salary: 3-8 LPA

Buildesk is seeking a driven Customer Success Manager to join our team. This role is pivotal in ensuring client success with our Sales & Payment Management solution for the real estate industry, fostering long-term partnerships, and driving product adoption and revenue growth.

Key Responsibilities:

• Develop and nurture strong, trust-based relationships with Buildesk clients.
• Lead end-to-end implementation, customization, and configuration of CRM and ERP solutions.
• Provide expert training, support, and troubleshooting for clients and internal teams.
• Proactively monitor customer health metrics to mitigate churn and ensure high satisfaction.
• Identify and execute upsell/cross-sell opportunities to contribute to revenue growth.
• Collaborate with sales and onboarding teams for seamless client transitions.
• Tactfully resolve client inquiries and provide ongoing post-sales support.
• Conduct market research and articulate Buildesk's value proposition.
• Execute outbound communication strategies for lead nurturing and relationship management.

Requirements:

• Proven experience in Customer Success, Account Management, or a related role, ideally within software/technology.
• Demonstrated ability to deliver effective product training and support software business models.
• Exceptional communication, interpersonal, and presentation skills.
• Strong analytical and problem-solving abilities, including experience monitoring customer health metrics.
• Proficiency in CRM and ERP systems.
• Verifiable track record of increasing customer satisfaction, retention, and revenue.

What is the role?

We are looking for a storyteller who can profoundly understand the user and can translate our product details as per the user's needs. You are the one who likes working with data and insights and make decisions based on it. Should be able to lead multiple stakeholder roles efficiently for international markets with a passion for technology. An eager candidate to make an impact to the organization & thrive in a fast-paced, dynamic, hyper-growth environment and can operate fluidly between the 30,000-foot strategy level and the micro-detail to get things right.

Key Responsibilities

• Segment our users by deeply understanding our clients and end users. You will talk regularly to users and prospects and draw qualitative and quantitative insights.
• Define our GTM and partner with the rest of the team to execute the GTM. It will include work like demand generation, sales playbooks, sales enablement, and marketing assets.
• Work closely with a range of cross-functional teams- product, partner managers, marketing, and sales to craft thoughtful go-to-market strategies and drive growth initiatives.
• Understand and analyze the competitive landscape to define our own marketing strategy.

What are we looking for?

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• 3+ years of relevant work experience that can span marketing, product marketing or product management.
• Experience working on marketing or growth throughout a product’s lifecycle.
• Working experience in SaaS, preferably for international markets.
• Hands on experience in google analytics, google AdWords, CRM, analytical tools.

Whom will you work with?

You will be working closely with the marketing team.

What can you look for?

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being with the organization.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. organization works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Experience: 2-5 Years

Must-Have: .Net Core + Angular 9+,Good Communication

Key Responsibilities and Accountabilities

• Experience in handling business requirements independently from technical and functional perspective.
• Responsible & accountable for execution end-2-end projects / part of Project or change requests and defects.
• Resolve technical issue faced for module handled and by the developers.
• Execution of project according to project plan, resolving day-to-day challenges of with the IT development life cycle.
• Always confirm to documentation, coding, and quality standards as defined.
• Prepare for and support user acceptance testing.
• Prepare all necessary documentation and processes to enable support of the systems.
• Effective Communication with internal and external customers, supervisors and management.

Job Title: Java Developer

Job Type: Permanent/Contractual

Experience: 3+ years

Job Location: Bangalore, Mumbai, Gurgaon

Qualification: B. Tech, BE, MCA or higher

JOB DESCRIPTION:

• Design overall architecture of the web application.
• Work with UI designers, business users and other team members to develop web applications
• Define, develop and develop APIs
• Integrations with partner APIs and, Database Management
• Maintain quality and ensure responsiveness of applications
• Collaborate with the rest of the engineering team to design and launch new features.
• Maintain code integrity and organization
• Work closely with graphic designers.
• Understand and implement security and data protection
• Development experience for both mobile and desktop.

TECHNICAL SKILLS & EXPERIENCE:

• Proficient in JAVA with Spring Boot framework
• Proficient using relational databases such as MySQL
• Experience with cloud message APIs, REST APIs and usage of push notifications.
• Knowledge of code versioning tools such as Git, Mercurial or SVN
• Good understanding of collaboration tools
• Should be comfortable with Agile methodology and using Agile tools
• Good verbal and written communication skills
• Good problem-solving skills.

We are looking to hire 2 to 4 Communication Designers at Cybage Software Pvt. Ltd., Pune location with proficiency in Adobe CC and animation / motion graphics and Video editing skills. They should have a commercial arts degree/ Diploma. Should have good English communication skills and be able to understand the brief and translate that into effective communication. Work independently and proactively with team and client.

Experience 7+ years

• Develop iPhone and iPad handset clients
• Develop architecture and low-end designs based on customer and product management requirements
• Communication of designs and other development issues to developers and managers
• Design, develop and manage automated unit and acceptance tests
• Peer review of design code and tests
• Participate in the agile development program
• Bug Fixing
• Take ownership of deliverables
• Adhere to development methodologies

ESSENTIAL SKILLS/ATTRIBUTES:

• Minimum 5 years Objective-C development
• Excellent knowledge of Objective-C and the iOS SDK.
• Strong knowledge of Swift 3/4.
• Experience developing Universal apps across iOS9, iOS10 and iOS11
• Proficiency in Xcode, Interface Builder, and Instruments.
• Appreciation for the limitations of handset development, especially networking related issues
• Attention to detail and subtleties of UI design and implementation
• Understanding of design patterns
• Ability to design for scalability and resilience
• Strong application process flow and problem-solving techniques
• Strong focus on refactoring and code quality
• Understanding of software configuration management and release management
• High levels of software engineering literacy and communication skills
• Friendly and professional manner
• Third Level Qualifications in computing, mathematics, or science
• Experience with auto-layout and constraints
• #Experience in building web (PWA)/mobile app using ionic/reactjs (react native)

DESIRED SKILLS:

• Experience of working in an agile (XP) environment
• Experience working with Core Data
• Experience in delivering Libraries / SDK
• Experience of other mobile platforms a plus (Android, Windows Phone/Mobile)
• Product development and lifecycle experience
• Experience in unit testing and Test-Driven Development
• Scripting (JavaScript, Ruby, Python, Shell, etc.)
• Knowledge of build systems such as Maven, Fastlane
• RESTful development
• XML, JSON, HTTP, SyncML, HTML 5, CSS, Groovy, UML
• Experience in writing documentation