Solution Consultant SAAS

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

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Job Overview:

We are looking for a target-oriented Account Manager to manage and grow a portfolio of small and mid-sized business clients at MyOperator. The primary responsibility of this role is to drive revenue through renewals, expansions, cross-sell and up-sell, while ensuring high customer satisfaction and minimal churn.

The ideal candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and work closely with internal teams to resolve issues quickly and efficiently.

Key Responsibility Area:

• Revenue growth from existing accounts
• Timely renewals and contract retention
• Own end-to-end revenue responsibility for assigned accounts
• Account expansion through up-sell and cross-sell
• Churn reduction and risk mitigation
• High CRM hygiene and data accuracy
• Customer satisfaction and relationship management
• Customer CSAT, Social Media Reviews

Requirements:

• Graduate and over with excellent oral and written communication skills.
• At least 1-2 Year(s) of working experience in the related field is required for this position.
• Customer-first mindset 
• Advanced MS Excel skills.
• High sense of responsibility and reliability
• Proactive, self-driven, and result-focused
• Collaborative team player

Benefits:

• 5 days working with alternate Saturday
• 10:00 AM to 7:00 PM Working Hours
• Competitive fixed salary with performance-based incentives linked to revenue, renewals, and expansion
• Clear career growth path in Account Management and Customer Success
• Opportunity to work in a high-growth SaaS environment
• Recognition and rewards for top performers
• Health and wellness benefits as per company policy
• Paid leaves and holidays as per company policy

● Write Effective Codes In C++, Develop Software For Embedded Systems Based On STM32, NRF
● Support And Improve Existing Software
● Prepare Documentation For The Created Software. Qualifications
● Confident Knowledge Of C++ 17, Object-Oriented Programming, Embedded Software Development
● Proficiency With Microcontrollers Of The STM32 And / Or NRF Series
● Experience With RTOS
● Familiarity With Git, Linux
● Technical English
● Knowledge Of Python As An Advantage
● Any Experience With UAS \ UAV \ Drones is much appreciated

3 - 5 Years of experience, in that min 2 years of experience with PHP MVC frameworks like

Laravel(preferred), CodeIgniter, etc.

Strong Experience in PHP and MySQL and their declarative query languages

Understanding the fully synchronous behaviour of PHP

Strong experience in JavaScript and good to have working knowledge on any JS frameworks like Angular (Preferred) React, Python etc. - Understanding of MVC design patterns

Good understanding of front-end technologies JavaScript, jQuery, Angular, HTML, and CSS3

Knowledge of object-oriented PHP programming

Understanding accessibility and security compliance

Strong knowledge of the common PHP or web server exploits and their solutions

Understanding fundamental design principles behind a scalable application

User authentication and authorization between multiple systems, servers, and environments

Integration of multiple data sources and databases into one system

Familiarity with limitations of PHP as a platform and its workarounds

Creating database schemas that represent and support business processes

Proficient understanding of code versioning tools, such as Git

Basic knowledge of AWS and Shell command

Senior .NET Cloud (Azure) Practitioner

Job Description Experience: 5-12 years (approx.)

Education: B-Tech/MCA

Mandatory Skills

• Strong Restful API, Micro-services development experience using ASP.NET CORE Web APIs (C#);
• Must have exceptionally good software design and programming skills in .Net Core (.NET 3.X, .NET 6) Platform, C#, ASP.net MVC, ASP.net Web API (RESTful), Entity Framework & LINQ
• Good working knowledge on Azure Functions, Docker, and containers
• Expertise in Microsoft Azure Platform - Azure Functions, Application Gateway, API Management, Redis Cache, App Services, Azure Kubernetes, CosmosDB, Azure Search, Azure Service Bus, Function Apps, Azure Storage Accounts, Azure KeyVault, Azure Log Analytics, Azure Active Directory, Application Insights, Azure SQL Database, Azure IoT, Azure Event Hubs, Azure Data Factory, Virtual Networks and networking.
• Strong SQL Server expertise and familiarity with Azure Cosmos DB, Azure (Blob, Table, queue) storage, Azure SQL etc
• Experienced in Test-Driven Development, unit testing libraries, testing frameworks.
• Good knowledge of Object Oriented programming, including Design Patterns
• Cloud Architecture - Technical knowledge and implementation experience using common cloud architecture, enabling components, and deployment platforms.
• Excellent written and oral communication skills, along with the proven ability to work as a team with other disciplines outside of engineering are a must
• Solid analytical, problem-solving and troubleshooting skills

Desirable Skills:

• Certified Azure Solution Architect Expert
• https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcloudacademy.com%2Flearning-paths%2Faz-900-exam-preparation-microsoft-azure-fundamentals-524%2F&;data=05%7C01%7C%7Ce2e481ab8ccc4c589ba408dad36c9f29%7Ce9cb3c8041564c39a7fe68fe427a3d46%7C1%7C0%7C638054760717910671%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=TmO1fonUFFgb8LzUJHbL8IyOdQeUKdw6xHMM2asosiw%3D&reserved=0" target="_blank">Microsoft Certified: Azure – Fundamentals Exam AZ-900
• https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcloudacademy.com%2Flearning-paths%2Faz-104-exam-preparation-microsoft-azure-administrator-1-1332%2F&;data=05%7C01%7C%7Ce2e481ab8ccc4c589ba408dad36c9f29%7Ce9cb3c8041564c39a7fe68fe427a3d46%7C1%7C0%7C638054760718066923%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=EQPg%2FXxTdiYUCKCAvItXy6TY89udGTIehQ0m9irkGRk%3D&reserved=0" target="_blank">Microsoft Certified: Azure Administrator – Associate Exam AZ-104
• https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcloudacademy.com%2Flearning-paths%2Faz-204-exam-preparation-developing-solutions-for-microsoft-azure-1208%2F&;data=05%7C01%7C%7Ce2e481ab8ccc4c589ba408dad36c9f29%7Ce9cb3c8041564c39a7fe68fe427a3d46%7C1%7C0%7C638054760718066923%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=%2BnosXa4TdBUG4jrqP%2B0%2FOikDbQMBNqzuDpvGoUk0IE8%3D&reserved=0" target="_blank">Microsoft Certified: Azure Developer – Associate Exam AZ-204
• https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Facloudguru.com%2Fblog%2Fengineering%2Fwhich-azure-certification-is-right-for-me%23devops-engineer&;data=05%7C01%7C%7Ce2e481ab8ccc4c589ba408dad36c9f29%7Ce9cb3c8041564c39a7fe68fe427a3d46%7C1%7C0%7C638054760718066923%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=NZyP%2F3Euh1SkHfB7896ovm0HDt0vA8UgfHUvTBN4SPM%3D&reserved=0" target="_blank">Microsoft Certified: DevOps Engineer Expert (AZ-400)
• https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Facloudguru.com%2Fblog%2Fengineering%2Fwhich-azure-certification-is-right-for-me%23solutions-architect&;data=05%7C01%7C%7Ce2e481ab8ccc4c589ba408dad36c9f29%7Ce9cb3c8041564c39a7fe68fe427a3d46%7C1%7C0%7C638054760718066923%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=0infaLzjjPThGGkzwu50jJXikppcC8trnsLGtAoB7S4%3D&reserved=0" target="_blank">Microsoft Certified: Azure Solutions Architect Expert (AZ-305)
• Good understanding of software architecture, scalability, resilience, performance;
• Working knowledge of automation tools such as Azure DevOps, Azure Pipeline or Jenkins or similar

Roles & Responsibilities

• Defining best practices & standards for usage of libraries, frameworks and other tools being used;
• Architecture, design, and implementation of software from development, delivery, and releases.
• Breakdown complex requirements into independent architectural components, modules, tasks and strategies and collaborate with peer leadership through the full software development lifecycle to deliver top quality, on time and within budget.
• Demonstrate excellent communications with stakeholders regarding delivery goals, objectives, deliverables, plans and status throughout the software development lifecycle.
• Should be able to work with various stakeholders (Architects/Product Owners/Leadership) as well as team - Lead/ Principal/ Individual Contributor for Web UI/ Front End Development;
• Should be able to work in an agile, dynamic team environment;

Acrobyte Technologies, founded by an IIT Delhi alumni, has been Actively Learn's technology partner for over six years. Actively Learn is an educational technology company, based out of Seattle, USA, founded by a Harvard educated former Microsoft director and an education PhD who also founded a private school in Virginia.

We’ve built a digital, award-winning, reading platform, backed by the Bill and Melinda Gates Foundation and the National Science Foundation, that is used in over 45,000 schools and by 150,000 teachers in the USA and overseas. Actively Learn is part of Achieve3000, a leading education platform that provides differentiated reading and instruction with over 2 million students using the platform. Actively Learn also serves as the innovation arm, leading new technology initiatives for the company.

Technology Stack

React JS, Typescript, Backbone JS, Node JS, C#, .NET, MySql, AWS, Mocha and Chai, JMeter, Neoload Selenium, Katalon.

Job Requirements

• 2+ years JavaScript experience
• 2+ years frontend React JS framework experience
• 1+ years of backend development experience (Node JS, C# dot NET, Java, Python, etc)
• 2+ years relational database experience (MySql, MSSQL, or PostgreSQL)
• Computer Science or related Engineering degree from a top-tier college

Job Highlights

• Do you like solving real life problems using technology? Actively Learn is on a mission to make students read for depth. Come join us on our journey.
• We are a small and skilled team. You will get to learn the complete life cycle of building a successful product.
• Opportunity to play multiple roles on the Engineering team (front-end development, back-end development, testing, devops, automation) and develop those skills.
• We maintain the strictest and highest code quality standards and take pride in that. There will be a huge learning in how to think and write clean code.
• Being an efficient agile company we work on various technologies and part of the role will be to research latest technologies and lead implementation.
• Flexible and fun work environment focused on innovation and creativity. We work out of 91 Springboard, the biggest co-working space in India, which allows for networking and collaboration opportunities.
• Highly competitive salary.
• Opportunity to travel to USA and work closely with the Seattle team.

As a senior software engineer, you will contribute to our end-to-end supply chain platform. You'll work with all key stakeholders to deliver scalable, maintainable backend code and work with frontend developers to deliver amazing user experiences. We are building a design and process-centric culture where you'll play a key role in the implementation of the foundation of all our systems. Up for a challenge?

You are:

• A self-starter with a sense of what it takes to be successful as a team
• An agile - welcome change, do as little as possible and embrace continuous delivery
• Conscious about how quality is carried through from the UI to all layers underneath
• Opinionated, but flexible to accommodate the big picture

Responsibilities

• Analyze requirements, provide estimates and deliver code in an agile setup
• Stay on top of all owned work and raise red flags as early as possible
• Define the architecture, best practices, and coding standards
• Support continuous technical improvement by investigating alternatives and technologies and present them for architectural review 
• Motivate team members, coach junior members, and extend goodwill to other employees