Sales Executive

Mandatory (Experience 1): Must have 6+ years of relevant experience in customer-facing Customer Success / Account Management / Implementation roles.

Mandatory (Experience 2): Must have 3+ years of hands-on experience supporting enterprise customers in North America and/or Europe

Mandatory (Experience 3): Must have owned end-to-end enterprise customer implementations, including discovery, onboarding, integrations, go-live, and stabilization.

Mandatory (Experience 4): Must have experience working with CXO / VP / Director-level stakeholders as primary points of contact (POCs) for enterprise accounts.

Mandatory (Experience 5): Must have managed enterprise accounts with ACV / ARR of at least USD 40K+, and owned commercial outcomes such as renewals, expansions, upsells, and retention (NRR).

Mandatory (Experience 6): Must have worked in B2B SaaS companies with complex technical products

Mandatory (Experience 7): Must have a conceptual understanding of SaaS architecture and APIs, with the ability to troubleshoot workflows and coordinate closely with engineering and product teams (hands-on coding not required).

Mandatory (Compensation): Candidate's Current CTC should not be less than 27 LPA.

About Company

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

We’re looking for a high-ownership Operations Intern who wants hands-on exposure to how backend operations work at a fast-growing AI SaaS company. This is a real ops role, not a shadow internship. High performers may be considered for a full-time opportunity post internship.

What You’ll Do

• Support coordination with telecom operators and data center partners
• Assist in vendor management and asset tracking
• Handle operational queries via the ticketing system
• Support basic troubleshooting of assets and infrastructure (with guidance)
• Assist with day-to-day admin and backend operations

Requirements

Who Should Apply

• Graduates (BBA preferred; B.Com / BA / BSc welcome)
• 0–1 year experience or strong internship exposure in operations
• Good communication and coordination skills
• Comfortable with MS Excel, Word, and PowerPoint
• Willing to learn technical and operational systems

Work Expectations

• 6-day workweek, roster-based (including occasional Sundays)
• Willingness to travel occasionally to data centers across India
• Fast-paced startup environment with real ownership
• Tenure: 6 Months
• Location: Noida, Sector 2 (Work-from-office)

Benefits

What You Get

• Hands-on exposure to AI SaaS, telecom, and infrastructure operations
• Steep learning curve with direct team interaction
• Laptop reimbursement
• High chance of full-time conversion based on performance

WHO YOU ARE

To be successful in this role, you’ll need to have the following skills:

• Love for coding: A fanatic about writing beautiful and scalable code.
• Sense of analytics: Strong analytical and troubleshooting skills. Should be resourceful, innovative and inventive.
• Dynamic: Should be comfortable in dealing with lots of moving pieces. Have exquisite attention to detail, and are comfortable learning new technologies and systems. 
• Team player: Knack for influencing without being authoritative. Pitch in wherever the team needs help, from writing blog posts to supporting customers.
• Accountability: High sense of ownership for your code and relentlessness to deliver projects with high business impact. 

KEY QUALIFICATIONS

• BE/BTech in Computer Science or related field. 
• Minimum 3+ years of UI/Frontend development and a strong understanding of building complex layouts using JavaScript, CSS and HTML.

KEY SKILLS

• Strong computer system analysis and design skills in current methodologies and patterns including vanilla JavaScript, some experience with ReactJS, Redux, React Native, Webpack, and Typescript or similar library/tools.
• Obsessed with WPO (Web Performance Optimization) and web/mobile performance analysis.
• Experienced with web standards and protocols such as HTTP, DNS, TCP/IP, and socket APIs in general.
• Familiar with web security, SEO, accessibility and internationalization.

• As a senior backend engineer, you will be expected to execute and deliver large and complex projects end-to-end, with or without the involvement of other team members
• Ensuring timely delivery of all product deliverables
• Play a key role in technical discussions within the team and be the go-to person for the team for guidance and troubleshooting
• Understand key Business and Engineering metrics around performance, quality, and availability and work regularly with the team to push the boundaries and improve them periodically
• Proactively participate in code reviews and architecture and design discussions
• Mentoring junior engineers and setting best practices for coding, code reviews, etc.
• Help the organization in building a top-quality team by participating in hiring initiatives and evangelizing about contributions, accomplishments, and victories

• Strong and self-motivated individuals, should be able to independently drive decisions
• Solid experience in building web-based products
• Overall of 4+ years of expertise in at least one dynamic programming language and one MVC web framework, preferably Ruby on Rails
• Expertise in Database modeling, preferably relational DB, spotting DB bottlenecks, and writing optimized DB queries
• Expertise in all common Cloud technologies, preferably AWS. Knowledge of CI/CD tools and workflows
• Proven track record in building highly-available and scalable distributed systems
• Willingness to play and explore with new technologies and be a Subject Matter Expert and support them
• Someone who believes in small incremental improvements and is passionate about refactoring
• A keen eye for quality with regards to following and establishing good coding practices, improving code coverage
• Good stakeholder management, ability to build trust and rapport with internal and external stakeholders

We aspire to build a high-quality, innovative & robust software. If you are a hands-on platform builder with significant experience in developing scalable data platforms, look no further. Click on Apply and we will reach out to you soon.

Your responsibilities as an Engineer: 

•     Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.

•     Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.

•     Prepares and installs solutions by determining and designing system specifications, standards, and programming.

•     Improves operations by conducting systems analysis; recommending changes in policies and procedures.

•     Obtains and licenses software by obtaining required information from vendors; recommending purchases; testing and approving products.

•     Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment

•     Participate in educational opportunities & read professional publications;

•     Protects operations by keeping information confidential.

•     Provides information by collecting, analyzing, and summarizing development and service issues.

•     Accomplishes engineering and organization mission by completing related results as needed.

•     Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle.

Skill sets we require:

•     Proven work experience as a Software Engineer or Software Developer

•     Experience designing interactive applications

•     Ability to develop software in or other programming languages like JIRA or Postman

•     Excellent knowledge of relational databases, MYSQL and Restful API

•     Experience developing web applications using at least one popular web framework (Laravlel, Codeigniter and Magento)

•     Experience with test-driven development

•     Proficiency in software engineering tools

•     Ability to document requirements and specifications

Experience & Pedigree: 

•     Bachelor’s/Master’s degree in Computer Science Engineering or equivalent

We are looking for a technology leader that can lead a group that builds and runs a product. We are a product company so we develop, manage and grow our own products. Our key objectives include acquiring clients and growing our user base. Product development is an ongoing process.

We need a leader that has experience in developing technologies but also understands how to leverage 3rd party platforms. Integration into FB and Google systems are critical to our success.

We operate in the Marketing technology world. Understanding marketing data is a key requirement. The great opportunity of this position is that the Team Lead gets to design and participate in the entire product cycle. We manage our own product, marketing and sales process within the company.

We Work globally and you ll have a chance to interact with teams in New York, Europe, Latin America and India. We are looking for a software engineer who has played the role of a team lead and who has worked on all phases of SDLC from prototyping to feature delivery and scaling features. A capable result oriented visionary Technology lead with a unique experience in leading high performance development teams, increasing efficiency and productivity while reducing costs. Somebody with the ability to build and run technology platforms, evaluate opportunities and risks and deliver innovative new solutions to meet customer needs. Hands on experience on all facets of software application development, covering deployment, support, quality assurance, customer support, project management and process improvement. Strong planning abilities and setting product and technology strategies in B2C and B2B environments.

• Responsible for leading the team for successful delivery of projects assigned.
• Risk assessments for architectural solutions and proposed systems and technologies; should know how to do module planning and effort estimation.
• Develop overall technical strategy for projects from technical requirements.
• Help in Project planning, progress tracking & delivery verification.
• Keep track of time spent on individual project tasks, provide guidance & advice best technology approach to the team.
• Follow guidelines for quality delivery, project documentation, code management, etc.
• Implement new technologies which are good for business & guide the team members
• Must possess personality to switch tasks and projects frequently as each will have different priorities.
• Meet stipulated deadlines and timelines.
• Work in Agile based project methodology.
• Open for frequent short-term travel to US.

• Having a strong IT experience, minimum 10 years, along with team handling role.
• Expertise in PHP, MVC Frameworks and good technology exposure of at least one framework such as Laravel, Zend etc.
• Expertise in at least one JavaScript framework such as jQuery, AngularJS, React JS etc.
• Excellent exposure with bespoke and open-source technologies (e.g., Drupal/Magento, etc..).
• Sound knowledge of database designing and application architecture planning for Core & MVC projects
• Excellent knowledge of SQL scripting and MySQL database administration
• Sound understanding of OOP and MVC development.
• Must have strong experience in handling International Clients and overseas accounts.
• US Travelled would be preferred.
• Good debugging skills with browser extensions & server tools
• Experience with GIT/Jira/Agile.
• Experience in enterprise level architecture design including server management.
• Experience in handling AWS/cloud/ Dedicated enterprise servers.
• Experience in handling high volume, high traffic sites.
• Strong in technical knowledge and documentation.
• Should be able to think out of the box, solution driven and passionate about the work.
• Ability to communicate ideas and concepts.

• You have a minimum of 6 years of experience building high-performance consumer-facing mobile applications at Product companies of a decent scale.
• You have founded/worked in a start-up and have worked in an enterprise environment You have a keen eye for mobile architecture and have led/participated in architectural discussions.
• You have a passion for mentoring and helping people on your team grow and achieve their goals and work with cross teams.
• You practice test-driven development and you are able to drive agile practices.
• You have worked with multiple languages/frameworks and have expertise in any one programming language/framework/stack.
• You have published reusable packages.
• You have worked with building automation, devise farms, multi-target testing.
• You are able to optimize the application for performance and speed.
• You are an excellent collaborator & communicator.
• You know that start-ups are a team sport.
• You listen to others, aren’t afraid to speak your mind and always try to ask the right questions.
• You are excited by the prospect of working in a distributed team and company

Tech Stack

• HTML5 (DOM)
• CSS 3
• Javascript (E6)/Typescript
• React Native/React/Angular/NativeScript/Vue
• In-depth knowledge of how frameworks works
• GraphQL
• Javascript ecosystem
• Linters
• Code formatters
• Transpilers
• Bundlers
• Testing tools(Jest, Enzyme)
• You are comfortable with caching, performance optimization, etc
•  You are comfortable with native mobile development
• Java/Kotlin/Android
• Swift/iOs