Software Development Engineer Testing (SDET)

• Strong Frontend Engineering Profiles
• Mandatory (Experience 1) – Must have a 2+ YOE in React.js frontend development.
• Mandatory (Experience 2) – Must have strong hands-on experience in React.js, with the ability to build responsive, high-performance web applications.
• Mandatory (Experience 3) – Must have a solid understanding of HTML, CSS, JavaScript, Web APIs, REST, and cross-browser compatibility.
• Mandatory (Education) – B.Tech / M.Tech in Computer Science or IT (BCA / MCA also acceptable).

Preferred

• Preferred (Company) – IT Services / Product Startup companies or boutique consulting firms (e.g., ThoughtWorks, EPAM, Persistent, Happiest Minds).
• Preferred (Experience) – Exposure to Next.js framework

• Strong Enterprise account executive / Enterprise sales executive Profile with focus on Global Markets
• Mandatory (Experience 1): Must have 3+ years of experience in B2B Tech / SaaS sales.
• Mandatory (Experience 2): Must have had annual sales quotas of $250K+ with average deal sizes of $20K+
• Mandatory (Experience 3): Must have experience working in global markets (APAC / US / UK or similar), India & Middle East–only experience is not acceptable.
• Mandatory (Compensation): Candidate's Total CTC should be above 30L (Fixed+Variable)
• Mandatory (Company): Must be from a B2B SaaS Product Company

Location: Navi Mumbai

SALARY: 3-8 LPA

Buildesk is seeking a highly motivated and customer-centric Customer Success Manager to cultivate strong client relationships, drive revenue growth, and ensure exceptional customer satisfaction. The ideal candidate will be adept at understanding client needs, proficient in CRM and ERP systems, and possess a proven ability to foster customer retention and expansion.

Responsibilities:

• Client Relationship Management:Develop and maintain robust, trust-based relationships with Buildesk clients.
• Proactively understand client objectives and challenges to ensure alignment with Buildesk solutions.
• Software Proficiency & Training:Achieve mastery of CRM and ERP workflows to guide clients effectively.
• Provide comprehensive training to clients on Buildesk products and best practices.
• Revenue Growth & Account Management:Drive revenue through proactive outreach, including cold calling and consistent follow-up.
• Identify and pursue opportunities for upselling and cross-selling within existing accounts.
• Market & Product Insight:Conduct market research to understand client-specific CRM application needs.
• Articulate the value proposition of Buildesk products and recommend optimal solutions.
• Issue Resolution & Support:Efficiently address and resolve client inquiries, escalating complex issues as necessary.
• Serve as the primary point of contact for post-sales support, ensuring seamless onboarding and ongoing engagement.
• Proactive Engagement & Retention:Conduct regular client check-ins and provide proactive guidance to maximize product adoption.
• Implement and track engagement strategies to achieve target customer retention (80%) and renewal (70%) rates.
• Customer Health & Churn Mitigation:Monitor key customer health metrics within the CRM to identify and mitigate potential churn risks.
• Outbound Communication:Execute outbound calling and follow-up strategies to nurture leads and client relationships.

Requirements

• Proven experience in a Customer Success, Account Management, or related role, preferably within a software or technology company.
• Demonstrated ability to deliver effective product training and support software business models.
• Exceptional communication, interpersonal, and presentation skills, with the ability to serve as a liaison between clients and internal teams.
• A verifiable track record of increasing customer satisfaction, retention, and revenue through proactive engagement.
• Strong analytical and problem-solving skills, with the ability to address client issues promptly and effectively.
• Experience in monitoring customer health metrics and implementing strategies to minimize churn.
• Proficiency in CRM and ERP systems.

• Overall, 4-5 years of experience
• At least 3 years of HTML/CSS development experience is required
• Must have solid working experience on HTML5, CSS3, XML
• Should be an expert on XPath/Regex expressions for complex website navigations
• Working knowledge on core JavaScript
• Experience of mentoring the junior team members will be desirable
• Must have good communication skills

Job description

Years Of Experience : 3 to 5 Years

Notice Period : Immediate to 15 Days Joiners

Job Summary:

We are seeking a Product Manager to lead the strategy, roadmap, and execution of our product initiatives. The ideal candidate will work closely with cross-functional teams, including engineering, design, marketing, and sales, to deliver innovative and customer-centric solutions.

Key Responsibilities:

• Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch
• Define and execute the product roadmap for the E-commerce platform, ensuring alignment with business goals.
• Lead the development and enhancement of core platform features, including product discovery, checkout, payments, and post-purchase experience.
• Work closely with Technology, UX/UI, marketing, and analytics teams to improve user experience and optimize conversion rates.
• Analyze customer behavior, competitive insights, and industry trends to drive data-driven product decisions.
• Implement AI/ML-driven personalization, recommendation engines, and dynamic pricing strategies.
• Work on mobile-first optimizations and PWA enhancements for better performance and reach.
• Manage A/B testing, usability testing, and iterative improvements to drive continuous growth.
• Stay updated on E-commerce innovations, payment trends, and customer experience best practices.

Required skills and qualifications

• Strong experience in a dynamic product management role
• Proven success in overseeing all elements of the product development lifecycle
• High effectiveness in managing cross-functional teams
• Experience in delivering finely tuned product marketing strategies
• Exceptional writing and editing skills, combined with strong presentation skills
• Data analytics and metrics management skills
• Critical thinking and problem-solving skills
• Attention to detail
• Experience using computer-aided design (CAD) platforms

Preferred skills and qualifications

• Bachelor’s degree (or equivalent) in product design or engineering
• Previous experience in software and web development
• Proven experience in product management (preferably in [industry/domain, e.g., Fintech, E-commerce]).
• Demonstrable knowledge of SEM (search engine marketing) and online advertising
• Certified Product Manager (CPM) or New Product Development (NPD) Professional Certification a plus.
• Experience with Agile methodologies & Product analytic tools.

Job Description:

• Excellent troubleshooting and communication skills
• Participate in requirements analysis and give estimates for development.
• Collaborate with internal teams to produce software design and architecture
• Client handling experience
• Write clean, scalable code using .NET programming languages
• Test and deploy applications and systems
• Revise, update, refactor and debug code
• Improve existing software
• Ability to work as a team player also as an individual contributor.
• Understanding of Scrum, Agile and Agile processes.

Required Knowledge, Skills, and Abilities:

• 3+ years of C#, .Net core, ASP.NET MVC professional development experience
• Candidate should have  hands-on with Logic App, Function App, Azure Function
• Working experience on SQL Server and No SQL Database
• Experience in ORM like LINQ & Entity Framework
• Knowledge of the NoSQL Database will be a great advantage.
• Great analytical skills and logical reasoning.
• Thorough understanding of object-oriented programming concepts, and data structures.
• Experience designing and consuming REST APIs
• Experience in JavaScript, jQuery or related frameworks.
• Knowledge of Code Repository systems including GIT, Github & SVN
• Should have strong practical knowledge of API Management Services (APIM)
• Good to have: Angular JS, React JS or any other frameworks.

Tools :  Visual Studio ,Visual studio code ,SQL server management studio, swagger and postman tool
Educational Qualification: BE, MCA OR Msc IT

Role: Art/Designer

Department: Marketing

Location: Gurgaon

Stream: Marketing Communications

NOTE: THIS IS A CONTRACT TO HIRE ROLE.

Responsibilities

• Manage and Design for various communications on channels like Email, Notifications, In-app/Web/m-web properties

• Product campaigns and brand campaigns (ATL/BTL) either contribute directly and/or oversee if led by agency

• Off-line collaterals like Point-of-sale, Posters, Danglers etc.

• Social media campaigns

• Internal communications on need basis

• Work in-close collaboration with growth, brand marketing, designer and agencies (on need basis) as a team of 3 – you the designer, copywriter and content writer

• Your performance will be measured on the effectiveness of the communication you develop using KPIs like Transaction numbers, click through rates, engagement, etc

• For the desired position, the employee must provide strong conceptual thinking, solid design skills and expertise in creative design programs.

Skills

• Amazing design skills across various medium

• Expertise in adobe creative suit

• Proactive and an idea person who can take leap from the brief to design the most impactful communication

• Work closely with copywriter - content person and the marketing team

• Collaborates effectively and is open to ideas from other people

• Active on the new age social media platforms and is well-aware of social and other trends

• Experience of working in unstructured environment, entrepreneurial in nature

• What will Push- Up Your Chances is about 2 years of advertising experience especially digital with the ability to work under tight deadlines.

• Strong understanding of different styles of designs for different requirements.

• Command over Hindi in addition to English language. Regional language skills would be an added advantage.

Education Qualification Bachelor’s Degree in graphic design or related field

Work Experience

1. Around 2 years of work experience in design, creative & conceptualizing experience preferably in advertising agencies

2. High-level proficiency in Adobe Creative Suite (CS6 or higher): Illustrator Photoshop, InDesign (web, video and animation software)