Telesales / BD

Job Title: Social Media Executive

Location: Gandhinagar, Gujarat

Job Type: Full-Time

Company: Jenya

About Us:

Jenya is a dynamic and innovative company in IT Industry, committed to delivering exceptional results for our clients. We're looking for a passionate, creative, and results-driven Social Media Executive to join our marketing team and help take our brand presence to the next level.

Job Description:

As a Social Media Executive at Jenya, you will be responsible for developing, implementing, and managing social media strategies across various platforms. You’ll play a crucial role in engaging with our online community, creating impactful content, and driving brand awareness.

Key Responsibilities:

•   Develop and implement effective social media strategies to increase brand visibility and engagement.

•   Manage and create content for social media platforms including Facebook, Instagram, Twitter, LinkedIn, Tiktok and others.

•   Monitor social media trends and industry news to stay up-to-date and relevant.

•   Analyze social media metrics and performance data, adjusting strategies as needed.

•   Engage with followers and customers through comments, messages, and posts.

•   Collaborate with other teams (content, design, marketing) to ensure consistency and effectiveness in campaigns.

•   Create and manage social media advertising campaigns.

•   Track competitors' social media presence and strategies to identify new opportunities.

•   Report on social media performance and ROI to senior management.

Key Skills and Qualifications:

•   Proven experience as a Social Media Executive or similar role.

•   Strong understanding of social media platforms and their respective audiences.

•   Experience in content creation, editing, and copywriting.

•   Excellent communication and writing skills.

•   Ability to work independently as well as part of a team.

•   Strong analytical skills with the ability to interpret data and adjust strategies.

•   Familiarity with social media management tools (e.g., Hootsuite, Buffer, Sprout Social).

•   Experience with paid social media campaigns and ads is a plus.

•   Knowledge of SEO, digital marketing trends, and branding best practices.

•   Bachelor’s degree in Marketing, Communications, or related field (preferred).

What We Offer:

•   Competitive salary and benefits package.

•   Opportunities for career growth and development.

•   A vibrant and collaborative work environment.

•   Exciting projects and a chance to work with diverse in various industries.

•   Regular team events and activities.

•   Alternative Saturday Off and holidays.

It is an app platform (Android & iOS) that offers discovery, trials and purchase of lifestyle brands across multiple categories like beauty and grooming, food and beverages, health and wellness, fragrances, smart technology, accessories, services and experiences targeted towards the upper middle class.

What shall be expected of you:

● Be responsible for the core UI framework, and implement and maintain it.

● Responsible for the development of the front-end applications and

components.

● Coordinate with the backend engineers & designers for requirement

gathering of the product.

● Responsible for quality assurance including web usability, accessibility,

testing and debugging.

● Build reusable code and libraries for future use.

You must have:

● 2-5 years of prior hands-on experience in building responsive web

interfaces for consumers.

● Strong development experience in the following technologies (HTML,

CSS, Javascript, AJAX, working with REST APIs)

● Front end frameworks/libraries such as ReactJS, and Redux.

● Ability to translate product requirements into functional code.

● Ability to estimate the scope of work for sprint planning.

● Self-motivation and ability to work in a small team with minimal

supervision.

Would be awesome if you are also good at:

● SEO and page speed optimization.

● Web standards, Responsive design, and cross-browser compatibility,

Accessibility.

● Additional web technologies like Angular, Vue JS, Next JS etc.

● Must be fluent in writing code in ES6+ along with linters. ● CSS

preprocessor - SCSS/ LESS

Roles and responsibilities:

• Should be ok to work on Saturdays, can take off on Sunday and Monday.
• You do not need to have great typing skills.
• Entering customer and account data from source documents within time limits.
• Compiling, verifying the accuracy, and sorting information to prepare source data for computer entry.
• Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking output.
• Compile, verify the accuracy, and sort information according to priorities to prepare source data for computer entry.
• Review data for deficiencies or errors, correct any incompatibilities if possible, and check the output.
• Research and obtain further information for incomplete documents.
• Respond to queries for information and access relevant files.
• Comply with data integrity and security policies.

Requirements:

• Bachelor’s degree in any related field.
• Proven data entry work experience, as a Data Entry Operator.
• Experience with MS Office and data programs.
• Familiarity with administrative duties.
• Experiences using office equipment, like fax machines and scanners.
• Excellent knowledge of correct spelling, grammar, and punctuation.
• Attention to detail.

●Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.

● Conduct quality-related reviews of customer service and engagement performance, evaluating against client and internal quality standards to ensure proper call and transaction handling. This includes call monitoring, review of data entry/transactions processed, and evaluation of any other performance metric that may impact quality (i.e. handle time, speed of answer, etc.).

● Provide specific feedback to supervisory and management staff regarding agent areas of opportunity for their team members. Support supervisory staff in their coaching efforts and provide coaching assistance as needed.

● Responsible for completing the required number of quality reviews for each customer service or engagement agent based on BPO Sales and Operations performance guidelines.

● Document all observations thoroughly by maintaining observation forms and call center monitoring databases.

● Participate in internal and external client monitoring/calibration sessions in order to ensure thorough understanding of programs, goals and client standards of excellence.

● As applicable, responsible for handling agent-level calls to maintain personal knowledge of program(s).

● May participate in and support the Quality Management (QM) Program in identifying and acting on opportunities that improve the quality and value of the service we provide to our clients and our employees.

● Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.

● Perform other duties as assigned by management.

The specific responsibilities and requirements for a Senior QA Specialist in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards. 

Work Experience Requirement

●Must have prior QA Lead experience in BPO set up

● Experience working in performance based setting

● Demonstrate leadership capability

● Provide mentorship to QA

● Strong analytical and problem solving skills

● Has a comprehensive understanding of QA concepts and principles.

● Basic to Proficient knowledge on data reporting and analysis.

● People management and development skills

● Project Management

● Proficient in Microsoft Excel

● Must be willing to report onsite in Cambodia

Salary Php80,000

INR 117,587

Mosaic is looking for a Senior Executive in Ecommerce. 

Managing efforts across all marketplaces. Revenue numbers across these channels would be your primary KPI. You would also be expected to oversee and manage the operational aspects. 

Responsibilities 

• Define, develop and constantly optimize digital solutions to meet the goals and KPIs by developing and A/B Testing campaign strategies, landing pages & pricing strategies 
• Maintain the online listing sheet for the brand and make updates as products are added,prices are changed etc.
• Audit all online listings on a weekly basis and ensure that changes are made if there areany errors.
• Develop strong relationships with various Ecommerce Portals representatives to help drive sales 
• Keep collecting data for platforms e.g. top selling products, competitor performance,advertising mechanisms etc.
• As the Ecommerce Specialist you will own our objective to ensure our products and assets are created and deployed perfectly across retailer websites such as Amazon, Ocado, Tesco and our products featured on our own Beauty and Personal Care brand websites.
• Coordinate with the Logistics team to ensure proper supply at different warehouses
•  Work with the Design team to help develop best in class advertising creatives

Requirements 

• Lots of drive and comfortable with A/B testing multiple approaches to get the end result 
• Expected to work as an individual contributor 
• Strong interpersonal skills to work with cross functional teams 
• Ability to work under deadlines and manage multiple projects at once & thrive in an unstructured environment 
• Ability to cater product pitch to the specific target audience, and getting the best communication out to drive sales.

• 2-5 years of experience in Manual and Automation testing for Cloud based Web and Mobile Application
• Experience with automation design, scripting, and execution
• An understanding of requirements analysis, design, coding, and unit testing of scalable, distributed, Cloud based applications
• Familiar with agile or other rapid application development
• Expertise in testing API's and debug application issues through API
• Exposure in Continuous integration process implementation by building CI / CD Pipeline using Jenkins and Integrate with Mavens
• Expertise of coding and programming skills in Java / Python
• Solid understanding of software design principles for Building Test Frameworks;
• Think out of the box coming up with creative test design automation frameworks to build / utilities plus tools to develop
• Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• Ability to work in a results-oriented, rapidly changing, dynamic and fast-paced environment that requires collaboration across multiple stakeholders and constituents
• Good Communication skills