Software Development Engineer Testing (SDET)

Customer Success Specialist

Why Reelo

In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.

Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.

We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:

1. Getting people to make their first purchase.

2. Getting those people to come back and buy again (and again and again).

These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.

Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.

👉🏻 Read more on https://www.reelo.io

About the opportunity

As Reelo grows, we're looking for a passionate Customer Success Specialist to join our team for the next phase of growth. The Customer Success Specialist is responsible for the success of our customers by providing them with the resources and support they need to get the most out of our product. This includes onboarding new customers who have upgraded to a paid plan, providing training and support, and working with customers to identify and solve problems. The ideal candidate will have a strong understanding of SaaS products and services, as well as the ability to build and maintain relationships with customers.

This is a Work from Office role in Ahmedabad, Gujarat

What will you do?

• Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts
• Proactively reaching out to customers to ensure they are getting success using Reelo.
• Respond professionally to incoming inquiries from your customers.
• Being the one responsible, to ensure that your customers have a great experience with the product -a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible.
• Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of.
• Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better.
• Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions.

What you need?

• Past experience in account management/client services roles across
• A strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer
• Excellent verbal, written communication, and presentation skills.
• Ability to respectfully handle complaints/ escalations
• A very consultative approach and passion for speaking to customers everyday
• Passion for technology and keeping up with latest trends
• Great attention to details
• Being tactful and providing best practices to customers to ensure they are seeing success using Reelo
• Organizational skills and experience improving processes
• The ability to explain complex topics in easy to understand and concise language
• Demonstrated drive to exceed performance expectations and ability to work with change.

Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful!

Money Honey Financial Services has an open position for a well-qualified Software developer, to be filled immediately. If you have a combination of deep experience with ASP.Net, MVC, C#, JQuery, JavaScript experience with databases and domain-driven application systems, a history of working successfully in small innovative software teams, and a flexible, upbeat approach to working with colleagues. 

Job Description:

● Strong hands-on technical expertise on Microsoft ASP.Net, MVC, C#, JavaScript, Jquery and SQL Server

● Exposure to SDLC tools, such as: Visual Studio, JIRA, Git including CI/CD and test automation

● Leading the development team in the design, development, coding, testing and implementation of IT applications in on-prem and cloud environment.

● Proficient in the software development lifecycle and underlying processes. Exposure to Agile methodologies is very useful

● Strong communication skills both oral and written to handle team, client and management levels.

● Work with business teams in understanding and prioritizing the requirements for future releases.

● Developing standards and procedures to ensure that software quality standards are met and consistent.

● Proven track record in designing and delivering technical solutions

● Strong management experience particularly managing multiple application development teams, including L1 and L2 support.

● Confident, resourceful and transparent.

About Company: Money Honey Financial Services Pvt Ltd. is a one-stop shop for information, advice as well as transaction execution of financial services. We offer Mutual Fund, Fixed Deposit, Govt Bonds, Public Issue of NCD, IPO, P2P, etc.. Servicing more than 75,000 clients with the help of 150-member team.

Apply only on this link - https://loginext.hire.trakstar.com/jobs/fk0qu53?source=" target="_blank">https://loginext.hire.trakstar.com/jobs/fk0qu53?source=

LogiNext is looking for a dynamic generalist marketer who will be responsible for the growth of our blog and website traffic. Your role would involve writing blogs, building marketing collateral, internal communication material, content for social media, newsletters and other related activities.

To be successful in this role, you should have hands-on experience with tools like Adobe Suite, Hubspot, Google Analytics and be able to turn creative ideas into effective advertising projects. You have exposure to large scale cloud SaaS based software companies or from B2B domain (this is a big plus). You have an ability to perform in agile and multi-tasking work environments, which will lead you to remarkable growth and leadership opportunities at LogiNext.

Responsibilities

Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door Strictly follow the content/editorial calendar to stick to industry standard content marketing and amplification process which will gradually increase qualified audience to our owned properties (including blog posts, whitepapers, eBooks, reports, webinars, infographics, etc.). Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis Produce valuable and engaging content for our website and blog that attracts and converts our target groups Connect with influential media outlets and journalists to place stories about company news and other initiatives. Assist with event planning, including working with vendors, event coordinators, and design teams for on-site collateral Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate

Requirements

Bachelor’s degree of higher in Arts/Commerce/Science/Technology 2 to 3 years of experience in B2B Marketing Understanding of marketing methodologies and blogging software (WordPress) in order to generate traffic and understand converting visitors into qualified leads. Fair understanding of marketing automation for B2B segment, conversion analytics funnel and ABM campaigns Demonstrable experience in managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns Demonstrable experience in marketing together with the potential and attitude required to learn Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, Web Trends) A sense of aesthetics and a love for great copy and witty communication Experience in public relations, corporate communications, content marketing, or event management will be an added advantage Able to work and thrive in a fast-paced, rapidly changing work environment

Job description:- 

• Strong experience of Angular along with other technologies like HTML5, CSS, jQuery, AJAX with good knowledge of ECMA Scripts.
• Strong knowledge of JS Fundamentals.
• Design & development of Angular applications as per desired specifications, along with experience in frameworks/libraries like jQuery, Bootstrap, Typescript etc.
• Architecture design, development, testing and maintenance of Web Apps, Implementation based on Angular Application MVC Patterns.
• Own end to end product modules/features (from the requirement to going live)- Design & code review, troubleshoot & help team members on issues.
• Gather requirements by interacting directly with the end-users.
• Research on open source framework/technology required for developing the feature/application.

About Gobillion

Gobillion is a YCombinator backed IIM-NIT alumni co-founded social commerce startup headquartered in San Francisco, USA with offices in New Delhi, Bangalore and Guwahati. We are bringing e-commerce 2.0 to the next 400 million online customers across India, through a community and social driven approach. Our co-founding has diversified experience with prestigious organizations including McKinsey & Company, Deloitte US, EY, Adobe and SAP Labs.

Gobillion has been rapidly scaling and is backed by some of the world’s most prestigious investors from US, Europe, SE Asia and India including - YCombinator, Justin Mateen (Founder - Tinder), Pioneer Fund, Soma Capital, Venture Souq, Goodwater Capital, LetsVenture, Vikalp Sahni (Co-Founder- Gobibibo) amongst others.

We have been selected for and globally validated by the world’s leading investors/accelerators including YCombinator, Founder Institute Silicon Valley, NASSCOM 10000 Startups - India and Assam Startup. We have been named as the Top 10 Global startup for YCombinator S21 by Alex Mitchell.

Summary of role: As a Developer, you will be working alongside our product team in the conceptualization, design and development of server side components. You will be doing the following on the job

• Write clean, manageable code and maintain proper documentation
• Create, test and deploy and maintain the applications on production servers
• Continuously discover, analyze, and implement new technologies and frameworks to maximize development efficiency
• Lead team in crafting solutions in different areas and ensure timely delivery
• Ensure secure architecture for Servers

Why Join Us?

• You will have a chance to be a leader and have the responsibility to scale Gobillon across India's most fast growing cities
• The opportunity to join one of India’s fastest growing companies at an early stage - We are giving our early team members to benefit from a strong ESOP pool and be part of our growth journey
• Joining an amazing team of Gobillion rockstars from colleges like IIMs, IITs, NITs etc. and from organizations including McKinsey & Company, Deloitte US, EY, Adobe, SAP Labs, Urban Company, Udaan, Amazon, Delivery, Ninjacart, Accenture etc.
• Wear the Gobillion badge with pride - We are looking for owners with a founder’s mindset - not just employees. If you are passionate about our mission about making e-commerce social for the next 400M customers in India and serve as culture carriers - we are the right place for you!

Key Responsibilities of this Role:

• Experience with DevOps and writing REST APIs & Micro services architecture
• Strong programming expertise in Node js, Nest Js
• Good understanding of Mongo databases and other NoSql Databases and SQL Database
• Solid hold on Data structures and Algorithm
• Good understanding of System Design
• Development expertise in AWS services like Lambda, SQS, SNS
• Good understanding of DevOps and Server security
• Exposure to Cloud Platforms like AWS (preferred), Azure or Google Cloud
• Unix command line experience
• Well-versed with Software Development Life Cycle
• Demonstrate the ability to be a self-starter and learn quickly
• Excellent analytical and problem-solving skills
• Passion for learning and implementing new technologies
• Excellent understanding of software Architectures

What you will do

• Develop high-quality software based on the technical design provided by team lead
• Adherence with software development processes. Demonstrate problem solving skills, and attention to quality and detail
• Perform code reviews and unit testing, validation, and verification testing of program modules
• Develop well managed, high quality, scalable and reusable code using .NET components, web service API’s, database procedures, JavaScript, etc.
• Build automation pipeline (CI/CD) through appropriate tools and scripting
• Debug code, solve incidents and defects. Document unit test plans.
• Adhere toOWASP security standards while coding and regulatory requirements

Who you are

• Experienced Software Developer with 1 to 3 years of total IT experience.
• At least 2 years of development experience with Microsoft technology stack (.Net)
• Good knowledge of software development, agile methodologies, and the following technologies:

C#, http://asp.net/">ASP.NET Core, Web API, HTML/CSS, MVC, WCF, JavaScript, Oracle/SQL Server,AngularJS/ReactJS, Apache Kafka, Mule ESB, Apache Spark, PowerBI, Azure DevOps

• Experience developing highly responsive web and mobile applications (UI/UX) using HTML5/CSS3, W3.CSS, Bootstrap, JavaScript, XML, Xamarin, etc.
• Familiarity with various operating systems (Linux, Mac OS, Windows)
• Hands-on experience in software development and agile methodologies
• Proficiency in relational databases like SQL Server and Oracle. Knowledge of cloud technologies (AWS, Azure, Google cloud), container and virtualization will be a big plus.
• Familiarity with Continuous integration (Azure DevOps/Jenkins/Hudson) and version control (GitHub, SVN). Knowledge of modern frameworks and design patterns, and test automation tools for Unit and Performance testing.
• Experience creating secure RESTful web services in XML and JSON

• Minimum of 2- 5 years of experience in Odoo Implementation & Development
• Specialized in ODOO.
• Programming Language: Python, BackboneJS, HTML5, BootstrapCSS
• Familiarity with some ORM (Object Relational Mapper) libraries
• Experience in Python web framework such as Django, Flask, etc.,
• Good Knowledge in any SQL database administration
• Understanding of the threading limitations of Python, and multi-process architecture.
• Experience in developing modular plugins for any open source enterprise business web applications.
• Knowledge in integrating third party applications using any API / web service is also preferred.
• Strong background in Object Oriented Programming
• Hands-on experience in PostgreSQL.
• Should have Technical and Functional knowledge in ODOO
• Knowledge in HTML 5, CSS and JS is must.
• Experience in Odoo Commerce & Website platform added as plus

• Experience in Python programming and Odoo/Open ERP project.
  
• Experience in developing new Odoo modules and applications using Python
  
• Sound knowledge of coding, unit testing, server deployment and troubleshooting.
• Follow the agile methodology to deliver the quality module.
  
• Follow the code standards on both python and odoo.
  
• Understand the business process and be able to provide the solution / recommendation