Data Engineer (PySpark)

Job Title: Customer Support Executive

Job Details

• Job Type: Full-time (Work from Office)
• Location: Ghitorni, New Delhi
• Salary: Competitive, based on experience
• Working Days: 5.5 Days (with rotational weekly offs)

Role Overview

The Customer Support Executive will be responsible for managing customer queries, providing solutions, and ensuring a seamless customer experience across multiple channels (phone, email, chat, etc.). The ideal candidate should have excellent communication skills, patience, and the ability to handle pressure while maintaining professionalism.

Key Responsibilities

• Handle customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer complaints by identifying issues and providing effective solutions.
• Maintain records of customer interactions and update internal databases.
• Escalate complex issues to the appropriate department for resolution.
• Provide accurate information about products, services, and policies.
• Ensure customer satisfaction and build long-term customer relationships.
• Meet performance targets including response time, resolution rate, and customer satisfaction scores.

Required Skills & Qualifications

• Bachelor’s degree or equivalent (preferred but not mandatory).
• Proven experience as a Customer Support Executive or in a similar role.
• Strong verbal and written communication skills.
• Ability to multitask, prioritize, and manage time effectively.
• Problem-solving attitude and customer-centric approach.
• Proficiency in MS Office and familiarity with CRM systems is a plus.

Job description:

We’re Hiring: .NET Developer

Location: Greater Noida

Experience: 3–6 Years

Budget/CTC: Negotiable

Employment Type: Full-time

About the Role

We are looking for a skilled .NET Developer with strong expertise in API development, backend engineering, and WebSocket/real-time integration. Candidates with fintech domain experience (payments, banking, insurance, money transfer, or related financial systems) will be highly preferred.

Key Responsibilities

• Design, develop, and maintain robust backend systems using .NET technologies
• Build and integrate RESTful APIs and WebSocket-based services
• Work closely with frontend teams to ensure seamless communication
• Optimize application performance and ensure scalability
• Implement secure coding practices, especially for financial data transactions
• Collaborate with cross-functional teams to deliver high-quality solutions

Requirements

• Strong proficiency in .NET Core / ASP.NET
• Hands-on experience with API development & integration
• Knowledge of WebSocket protocols, SignalR, and real-time communication
• Experience with databases (SQL/NoSQL)
• Familiarity with cloud platforms (Azure/AWS) preferred
• Strong problem-solving and debugging skills
• Fintech experience is a plus (e.g., payment gateways, UPI/NEFT/RTGS, wallets, insurance platforms, banking systems, transaction dashboards)

Job Type: Full-time

About the Role:

We are looking for a highly motivated Sales Growth Associate to join our sales team in Andheri, Mumbai. This is an exciting opportunity for someone with a passion for sales and strong communication skills. In this role, you will be responsible for conducting cold calls to prospective clients, generating interest in our software products, and scheduling virtual meetings for further engagement.

Key Responsibilities:

● Cold Calling: Conduct outbound cold calls to potential clients, focusing on introducing our software products/services and generating interest.

● Lead Qualification: Identify and qualify leads based on their needs, challenges, and potential fit for our solutions.

● Schedule Virtual Meetings: Set up virtual meetings (via Zoom, Microsoft Teams, etc.) between potential clients and the sales team for detailed product presentations and further discussions.

● Follow-Up: Follow up with prospects who have shown interest but have not yet committed to meetings, ensuring consistent engagement and moving prospects through the sales pipeline.

● Collaboration: Work closely with the sales team to share insights, pass on qualified leads, and ensure smooth transitions from initial contact to sales conversion.

● Sales Performance: Meet and exceed daily/weekly call targets, meeting quotas for virtual meetings scheduled and leads converted.

● Product Knowledge: Gain a strong understanding of our software products to effectively communicate their value to prospects.

● Reporting: Report regularly on activity, including calls made, meetings scheduled, and overall sales progress.

Skills & Qualifications:

● Minimum 1 year of work experience in sales, telecalling, or a similar role. Software sales experience is a plus.

● Excellent communication skills, with the ability to build rapport and engage with prospects over the phone.

● Goal-oriented and self-motivated, with a strong desire to succeed in sales.

● Comfortable using virtual meeting platforms (Zoom, Microsoft Teams, Google Meet) to schedule and manage meetings.

● Ability to work effectively in a fast-paced, target-driven environment.

● Positive attitude, strong work ethic, and a passion for sales.

Preferred Qualifications:

● Experience in software sales or selling tech-related solutions.

● Familiarity with the sales cycle and working closely with teams to achieve sales targets.

● Previous experience with cold calling and lead generation.

Location - Mumbai

Company Profile - https://www.pazago.com/

Pazago LinkedIn - Pazago: Overview | LinkedIn

• Minimum of 1+ years PHP web development experience
• As a PHP developer your duties would primarily consist of developing new projects built using PHP-based frameworks/platforms, writing custom code, and architect new solutions for prospective clients.
• Expert with PHP object-oriented programming & MVC applications
• Familiarity with automated deployment strategies
• Solutions-oriented thinking; always looking for the smart solution to a problem rather than jumping at the first answer
• Salary is negotiable depending on the experience

The VP Presales is a leadership role who ll work closely with the founders & CXOs on various strategic initiatives.

• Setting up the inbound, outbound process globally 
• Setting up smb sales engine for global markets 
• Expert in defining GTM initiatives and rolling this out with proper tracking 
• Liaisoning with marketing, sales and finance team to track ROI and optimise cac 
• Using best of technology and practices to scale the operations  

• Overall experience of 8-10 years out of which atleast experience of 3 to 4 years in setting up the process for a SaaS company in india selling to global markets 
• Working out of bangalore office and mostly in Usa time zone with overlap for india markets 
• Hands on experience to pick initiatives and work himself and then train team on calling pitch, email formats, campaigns creation and handling inbound engine.
• Is deeply analytical, comfortable navigating data and working in ambiguity.
• Exemplary communication and relationship building skills at all levels from senior executives to Individual Contributors. 

You will closely work with the founders. You will provide constant updates to the board and the other Sr management teams. 

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2500 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, Dubai.

We look forward to connecting with you. Once we review your resume, the next step will be a discovery call followed by detailed interviews. There ll be three rounds of interviews. 

~ What Qualities are we looking for ~

-Be part of a Culture where Customer Obsession, Ownership, Teamwork, Bias for Action and Insist on High standards are a way of life
-Desire to work in a start-up environment, work culture, and be able to self-manage and self-initiative.
-Learn and use cutting-edge technology to build state-of-the-art platforms that enhance customer experience at scale
-Be part of high-performing teams that know how to have fun along the way
-Collaborating with Designer and Product Managers to translate beautiful designs into pixel-perfect views
-Experimenting and suggesting improvements to our frontend tools & workflows
-Taking the lead to maintain, refactor and if necessary, throw away legacy frontend code -End-to-end engineering
- design, development, testing, and deployment for the UI work

~ Job Requirements ~

• experienced in Node.js, Express.JS, MongoDB etc
• Strong coding and design skills.
• Good command over Data Structures & Algorithms.
• The ability to produce bug-free and production-grade code.

• Developing new user-facing features using React.js.
• Build reusable components and front-end libraries for future use.
• Translate designs and wireframes into high-quality code.
• Optimize components for maximum performance across a vast array of web-capable devices and browsers.
• Design a modern highly responsive web-based user interface.

Skills and Competencies;

• Bachelor's degree in computer science preferred.
• 3-5 years of demonstrated experience.
• Good knowledge of HTML5, CSS3.
• Strong proficiency in Javascript.
• Strong working knowledge of React JS and web apps.
• Good working experience using API in UI development.
• Should be able to do responsive design and cross-browser compatibility.
• Willingness to experiment and take complete responsibility for projects.
• Work independently and remote, with excellent follow-up, time management, and organization skills.
• Any additional knowledge of/familiarity with programming, in general, would be a great added bonus.
• Knowledge of Jira/confluence.
• Familiarity with code versioning tools such as Git.
• A team player with a problem-solving aptitude.
• Fluent in a second language preferred, good level of verbal English required.