Graphic Designer

Job Description

We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and iPads. Your primary focus will be the development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem-solving, sophisticated design and the creation of quality products is essential.

Responsibilities

● Design and build applications for the iOS platform

● Ensure the performance, quality, and responsiveness of applications

● Collaborate with a team to define, design, and ship new features

● Identify and correct bottlenecks and fix bugs

● Help maintain code quality, organization, and automatization

Skills

● Proficient with Objective-C, Swift and Cocoa Touch

● Experience with iOS frameworks such as Core Data, Core Animation, etc.

● Experience with offline storage, threading, and performance tuning

● Familiarity with RESTful APIs to connect iOS applications to back-end services

● Knowledge of other web technologies and UI/UX standards

● Understanding of Apple’s design principles and interface guidelines

● Knowledge of 3rd party libraries

● Experience with performance and memory tuning with tools (such as

Instruments and Shark, depending on project needs)

● Familiarity with cloud message APIs and push notifications

● Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)

● Familiarity with continuous integration

● Publish applications on App Store.

● Excellent skills with memory management and caching mechanisms.

About Us

Observe.AI is the fastest way to boost contact center performance with live conversation intelligence. Built on the most accurate AI engine in the industry, Observe.AI uncovers insights from 100% of customer interactions and maximizes frontline team performance through coaching and end-to-end workflow automation. With Observe.AI, companies can act faster with real-time insights and guidance to improve performance, from more sales to higher retention.

Observe.AI is trusted by hundreds of customers and partners, including Pearson, Accolade, Group 1 Automotive, Southeast Trans, and Public Storage. Our recent $125 million Series C led by Softbank Vision Fund 2 with participation from Zoom Video Communications, Inc., brings our total funding to date to $213M, with investments from Menlo Ventures, Next47, NGP Capital, Emergent Ventures, Scale Ventures, Nexus Ventures, and Y-Combinator. For more information, visit www.observe.ai.

The Opportunity

If you are a talented and driven person with experience in the domain of Natural Language Processing/ Spoken Language Understanding and want to join a high-impact team at the core of Observe.AI's mission, then this role is for you! 

This is a highly challenging role that exposes one to state-of-the-art Machine Learning and Deep Learning algorithms in the domain of NLP and to the challenges of building a world-class ML platform in production. You will contribute to building industry-leading AI-powered products for Observe.AI leveraging the latest technologies in NLP and architecting/ implementing high throughput/ low latency/ scalable ML systems.

If you are excited about building and owning cutting-edge ML-powered product capabilities, and working on both algorithms as well as platforms, you’ll love the job!

What you will get to do:

• Design & develop state-of-the-art AI capabilities end-to-end from conception to production for Observe.AI’s product offerings, in a fast-paced startup environment.
• Work with cutting-edge tools and technologies in Machine Learning, Deep Learning & Natural Language Processing, including Large Language Models and related emerging technologies.
• Contribute to both ML modeling as well as building/ maintaining production systems that power AI capabilities on the product.
• Optimize ML models and processing pipelines for performance, cost-effectiveness, and scale
• Work with a world-class ML team in building exciting stuff, mentor juniors, and influence peers/ stakeholders.
• Collaborate cross-team with engineers, product managers, customer-facing teams, and customers to understand pain points and business opportunities to build the right solution for the right problem.
• Keep up-to-date with the latest ML/ DL/ NLP literature and influence the technological evolution of the Observe.AI NLP platform.
• Contribute to the community through tech blogs and publishing papers in ML/ NLP conferences like EMNLP, ACL, etc.

What we are looking for:

• Bachelor’s or Master’s degree in Computer Science or related disciplines from a top-tier institution with exposure to ML/ DL/ NLP.
• 5+ years of industry experience in building large-scale NLP systems.
• Strong understanding of the fundamentals of ML and NLP, and practical aspects of building ML systems in production; backed by extensive hands-on experience in building/ scaling customer-facing ML/ NLP applications.
• Good understanding of recent trends in NLP around transformers, language models, text classification, generative approaches for NLP, prompting techniques, question answering, information retrieval, etc.
• Excellent implementation skills in Python and Machine Learning Frameworks such as Pytorch, Tensorflow, HuggingFace, etc., and deploying/ maintaining machine learning models in production.
• Ability to provide thought leadership in one or more technical areas of interest to Observe.AI, and influence product development 
• Excellent communication, collaboration skills, and presentation skills.
• Experience with Spoken Language Understanding is a plus
• Published papers in top NLP conferences or workshops are a plus
• Relevant open-source contributions are a plus

About the ML Team

We are a strong 30+ member Machine Learning team with a focus on Speech and NLP. Our mission is to deliver the best of AI capabilities to revolutionize the world of Contact Centers through Observe.AI’s product offerings. We push the boundaries of Spoken Language Understanding to develop ML capabilities that power innovative product features for our customers, and our ML platform processes millions of contact center interactions per day. That said, we are a bunch of super fun folks to hang out with beyond work as well :-)

Compensation, Benefits and Perks

Excellent medical insurance options and free online doctor consultations

Yearly privilege and sick leaves as per Karnataka S&E Act

Generous holidays (National and Festive) recognition and parental leave policies

Learning & Development fund to support your continuous learning journey and professional development

Fun events to build culture across the organization

Flexible benefit plans for tax exemptions (i.e. Meal card, PF, etc.)

Our Commitment to Inclusion and Belonging

Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply.

If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit www.observe.ai.

JOB SKILLS & QUALIFICATIONS

WHAT YOU'LL DO

• Design model serving solutions and develop machine learning-based applications. services, and APIs so as to productionise machine learning models.
• Set and maintain engineering standards while to grow and go far.
• Partner with the Data Scientists (those who actually build, train and evaluate ML models) to provide an end-to-end solution for machine learning-based projects.
• Foster the technological evolution of services and improve their end-to-end quality attributes.
• Be committed to Continuous Integration and Continuous Deployment.

 Preferred Skills

• Familiarity with the engineering aspects of some of popular machine learning practices, libraries, and platforms (e.g. MLflow, Kubeflow, Mleap, Michelangelo, Feast, HopsWorks, MetaFlow, Zipline, Databricks, Spark, MLlib, PyTorch, TensorFlow, and Scikit-learn among others).
• Comfortable dealing with trade-offs project delivery and quality, especially those involving latency, throughput, and http://transactions.proven/">transactions.
• Experience Continuous Integration & Continuous Deployment processes and platforms, software design patterns and APIs.
• A person that enjoys staying on top of all the best practices and tools of modern software engineering, while being a advocate of code quality and continuous improvement.
• Someone interested in large-scale systems and passionate about solving complex problems while being open and comfortable with changes in the tech stack the teams use.

Role: ASIC Physical Engineer

Location: Bangalore

REQUIREMENTS:

∙             5-7 years of experience in ASIC Physical Design

∙            Have good knowledge of entire physical design process from floorplan till GDS generation

∙            Good Exposure to Physical Verification Process

∙            Have hands-on experience in latest sub-micron technologies below 10 nm

∙            Hands –on experience in leading PnR tools Synopsys ICC/ICC2

∙                   Experience in low power designs and handling congestion or timing critical tiles will be preferred

∙            Should be a quick learner and have good attention to detail

∙            Experience in ECO implementation preferred

∙            Scripting skills in Perl/Tcl/Python etc

∙            Must have good communication & problem-solving skills.

∙             Should be able to handle PNR tasks with minimal supervision

• Translate functional requirements into technical requirements
• Design and build high-performance, reusable, and reliable Apex code with best practices
• Use Salesforce APIs to integrate Salesforce with other tools and third-party applications
• Write coding solutions using key Salesforce core programing languages (Apex,

Visualforce, Lightning Web Components, HTML, XML, JavaScript, CSS, AJAX, SOQL, RestAPIs)

• Use Salesforce APIs to integrate Salesforce with other tools and third-party applications
• You have a strong understanding of workflow, process builder and flows
• Experience with CI/CD and deployment techniques in Salesforce
• Possess an expert level of knowledge of a CRM Sales and Customer Service functionality and integrations to external systems
• Experience with Security Model in Salesforce
• Hands-on Experience of Data Migration in Salesforce
• Experience with key areas of enterprise architecture, including integration technologies, single sign on
• Be flexible with changing priorities and comfortable working independently

• Manage heavy workloads and projects, many on a time-sensitive basis while still maintaining accuracy and strong attention to detail
• Identify bugs and align with requirements during debugging
• Write test classes for the class that you develop and ensure more than 80% code coverage
• Test bug fixes to make sure they work as per requirements, then deploy them to production

Position Description

Key Responsibilities and Requirements

• Contributes to overall business results by making recommendations that significantly improve operational efficiency and effectiveness of Travel Industry
• Facilitate the analysis, design and programming of viable solutions to high complexity business problems according to user specifications
• Ensure that systems are functionally appropriate, technically sound and integrated
• Document and create test cases and to execute and verify those test cases as part of the overall functional testing of Information Technology products
• Contribute to test planning including API Testing
• Participate in the activities to develop and execute test to validate system functionality against specifications
• Take lead role in the testing of small to medium sized products
• Ensure that systems software is thoroughly tested
• Solid understanding of Quality Assurance methods and practices
• Deep understanding of manual and automated testing concepts
• 3 to 5 years’ experience as a QA Analyst/Engineer or similar role with a heavy focus on Automation Testing.
• Experience with high volume consumer-oriented web sites
• Experience working in an Agile Scrum environment
• Experience with formal test procedures, release management
• Experience in Travel industry experience, GDS’s - SABRE, Amadeus, and Travelport
• Ability to distill complex business needs into functional requirements
• Excellent follow-up, verbal and written communication skills
• Excellent problem-solving skills and an ability to make good decisions
• Team player with a professional attitude and learn new products
• Ability to manage multiple tasks and maintain tight schedules
• Ability to work effectively with a geographically dispersed team in India and United States
• Strong skill and experience analyzing data sets of all sizes.

Strategic and Development Responsibilities

• Communicate effectively with Executive, Marketing, Sales and Operations teams in gathering product requirements, reporting results and managing expectations.
• Willingness to work flexible and/or extended hours as necessary and travel internationally on occasion.
• Specifically participate in the following: market research, requirements gathering and documentation, architecture design, resource allocation, issue delegation, release management, project timelines, source code protection, testing/QA (use cases) and outsourcing.
• Ability to "think outside the box"
• Ability to provide accurate and timely project estimates.

Education

• Bachelor of Science in CS, MIS, or equivalent.

Research accounts, identify key players and generate interest for products/service offerings

• Maintain and expand your database of prospects within your assigned territory
• Prospect and build a sales pipeline for the Sales Managers via outbound calling, email communications, andother direct marketing methods
• Understanding customer needs and requirements
• Qualify all sales leads, routing the opportunities to the appropriate Sales Managers for further development andclosure
• Follow up with each Sales Manager, post meeting. Determine result of respective meeting, follow upappropriately to close the loop
• Consistently log and record each-and-every outreach made, in CRM, producing regular activity reports
• Act as a bridge between Marketing and Sales. Be cognizant of each marketing initiative, and work towardcorporate objectives
• Close sales and achieve quarterly quotas
• Team with channel partners to build a pipeline and close deals
• Perform effective online demos to prospectsRequirements
• Ability to comprehend the AVASOFT service offerings/product line and to communicate our value proposition toprospects
• Strong Internet research skills required
• Excellent presentation skills, verbal and written communication skills, and interpersonal skills.
• Highly organized and attentive to detail
• Self-starter with solid follow-through and multi-tasking capabilities
• Ability to handle a fast-paced environment and challenging workload, must work well individually or as a memberof a team
• Highly motivated with a strong desire to succeed
• Relies on experience and judgment to plan and accomplish goals
• Bachelor's degree or equivalent, preferably in related field

We are looking for a competent Executive Secretary to manage the Chairman’s office. You will be the one to organize and maintain his schedule and assist them by performing a variety of administrative tasks.

Executive secretaries must be quick professionals with great time-management and multitasking abilities. It is with their diligence and competence in their work that executives can focus on their managerial responsibilities without worrying for other tasks.

The goal is to contribute to the efficiency of the overall business by ensuring all assigned administrative duties are carried on timely and efficiently.

• Maintain executive’s agenda and assist in planning appointments, board meetings, conferences etc.
• Attend meetings and keep minutes
• Track the minutes and ensure that commitments made are kept up.
• Coordinate and ensure that all MIS  reaches the Chairman’s office in time.
• Receive and screen phone calls and redirect them when appropriate
• Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
• Make travel arrangements for executives
• Handle confidential documents ensuring they remain secure
• Prepare invoices or financial statements and provide assistance in bookkeeping
• Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders
• Maintain electronic and paper records ensuring information is organized and easily accessible
• Conduct research and prepare presentations or reports as assigned

• Proven experience as executive secretary or similar administrative role
• Proficient in MS Office and PC /Laptop handling
• In depth knowledge of office management including filing.
• Familiarity with basic research methods and reporting techniques
• Excellent organizational and time-management skills
• Outstanding communication and negotiation abilities
• Integrity and confidentiality
• Degree in business administration or relative field preferred