Looking For Rocket Singh, Who can Make us fly.
Our client servicing professionals focus on managing clients, maintaining a long term relationship with clients and maximizing sales opportunities within them. This position allows you to build productive, professional relationships with key personnel in assigned client accounts.
Our top client servicing professionals are passionate and driven in order to produce top results, all the while maintaining integrity.Position holder will be an individual contributor, responsible to generate revenue through serving existing clients, managing their retention and renewal year on year and upsell.
Exp : 1 yr + Minimum.
Job Summary:
- To generate leads along with assigned team & Identify decision makers within targeted leads and initiate the sales process.
- To manage time and work flow and create effective client meeting plans.
- To penetrate all targeted key accounts and originate upselling opportunities for the companies products and services.
- To set up and deliver sales presentations, product/service demonstrations on daily basis.
- Will be responsible for key client retention, per key client revenue optimization & renewals.
- To ensure systematic follow-up with the client organizations to take the sales pitch to time-bound closure.
- To be an interface between the customer and internal support teams to ensure that the customer receives the best possible service from the company.
- Ensure High Class Service delivery to identified key clients.
- Closely monitoring of work in progress, customer complaints and accounts receivables.
- To ensure that all payments are collected as per the companies payment terms.
- Ensure adherence to sales processes and requirements.
- Achievement of monthly, quarterly & yearly business plan.
Knowledge:
Knowledge and application of sales & servicing techniques such as: Seek Opportunity, Rapport building, selling on emotion, ownership, building value in the product, and upselling.
About Appitsimple infotek Pvt. Ltd.
About
AppitSimple Infotek is a product-based information technology company that has, for many years, been working to change and simplify how organizations perform their operations. CallHippo and SoftwareSuggest, the company's ground-breaking platform and product are primarily responsible for the company's widespread recognition. An online resource for selecting the best business software and service partners offers users access to evaluations written by actual customers, in-depth analyses of the software, free consultations, and free trials of the program. For businesses of any kind looking for software and services tailored to their particular sector, this one-stop shop is the place to go.
Over 800 different software categories and over 49 different service categories are currently available on SoftwareSuggest as options for businesses to choose from. In addition to this, it allows businesses to analyze the qualities of a variety of software and service providers so that they may make the most informed purchasing decision possible.
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Are you a skilled technical writer with a passion for creating engaging, informative content?
We are looking for a talented content writer to join our team and help us communicate complex technical
information in a way that’s Easy for our audience to understand
Role Description
Position: Technical Content Writer
Company : Mayura Consultancy Services
Experience: 3 yr To 6 yrs
Location : Bangalore
Skill: blogs, articles, social media, white papers, XML ,Dita, Copywriting, advertising
Location: Remote (Work from Home)
Preferred:
Candidate with experience in B2B SaaS-based products or B2B technical products.
Responsibilities:
- Write clear, engaging, and informative content for a variety of platforms, including websites, blogs, social media, emails, and more.
- Conduct thorough research on industry-related topics, trends, and keywords to generate content ideas and ensure accuracy.
- Collaborate with the content team to develop content strategies, editorial calendars, and content plans aligned with business goals.
- Review and edit your own work for grammar, punctuation, clarity, and adherence to style guidelines. Collaborate with editors when necessary.
- Implement on-page SEO best practices to optimize content for search engines and improve organic visibility.
- Create content that resonates with our target audience and encourages interaction, comments, and social sharing.
- Maintain brand consistency in all content, ensuring that it reflects our brand voice, values, and messaging.
- Assist in distributing content through various channels, including social media, email marketing, and content management systems.
- Periodically review and update existing content to ensure accuracy and relevance.
- Use analytics tools to track the performance of content, assess engagement, and make data-driven modifications.
Qualifications:
- Bachelor's degree / Master's degree in English, Journalism, Marketing, or a related field.
- Proven experience as a Content Writer.
- Exceptional writing and editing skills with a strong command of the English language.
- Familiarity with SEO and content optimization techniques.
- Proficiency in using content management systems (CMS) and familiarity with digital marketing tools.
- Strong research skills and the ability to synthesize information from various sources.
- Creativity and the capacity to think beyond the box are required.
- Excellent time management and organizational skills.
If you are a skilled wordsmith with a passion for storytelling and the ability to engage diverse audiences, we want to hear from you. This role offers the opportunity to work on exciting projects, collaborate with a creative team, and make a significant impact on our digital presence.
Apply now to be a part of our content-driven journey.
Content Writer
Job Description
We are looking for a Content Writer who can enrich our website with technical blog posts, guides and case studies.
Content Writer's responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types and proofreading articles before publication. If you’re familiar with producing online content and have an eye for detail, we’d like to meet you. Feel free to share samples of your work or portfolio of your published articles, along with your application.
Ultimately, you’ll deliver quality writing pieces that appeal to our audiences, attract customers and boost brand awareness.
Responsibilities
- Research industry-related topics
- Write technical blogs to promote our products/services
- Proofread and edit blog posts before publication
- Submit work to the marketing lead for input and approval
- Make content for social media posts (Concept/Idea will be provided)
- Identify customers’ needs and gaps in our content and recommend new topics
- Ensure all-around consistency (style, fonts, and tone)
- Update website content as needed
Requirements
- Excellent writing and editing skills in English
- Ability to meet deadlines
- Engaging in content writing in tech topics
- Proofreading the content and keeping the content 100% plagiarism-free
Internship Duration : 3 Month + Full time opportunity
Stipend : 5000
Location : Bhayandar (Mumbai)
Requirements:
6+ year of working experience .
Strong understanding of web fundamentals
Deeply technical with a track record of successful delivery.
Manage daily/weekly scrums.
Lead technical strategy and implementation for various team initiatives with an alignment with project / client expectations
Proven record of building project from scratch.
An entrepreneurial spirit combined with strong program and project management skills.
Excellent written and verbal communication skills with the ability to present complex plans and designs.
Excellent judgment, organizational, and problem-solving skills.
Excellent design and architecture knowledge.
Data-driven decision making.
- Ensure alignment with business requirements.
- Perform system configuration, Unit Testing, Data loading and user training.
- Work with Project Manager and Solution teams to achieve on time on budget projects.
- Ability to run HR (Employee Central Payroll/SAP HCM Payroll) business requirement workshop.
Requirements
- 8+ years in a ECP/SAP HCM Payroll Functional Consulting role
- Completed at-least 6 End to End ECP/ SAP HCM Payroll imfunctional consultant (Payroll implementation is a must)
- Ability to maintain accurate client communication.
- Self-driven, motivated and results oriented.
- Strong listening skills and solution orientated approach.
Work Dynamics
What this job involves:
• Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client.
• Site personnel are notified of guest’s arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor.
• Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow up for the return of respective ID/access cards with respective stake holders.
• Ensure safety briefing to the client/visitor/interview candidates and provide necessary emergency/safety brochures.
• Ensure Accenture specific processes/manuals is followed
• Visitor admission is properly authorized
• Assisting with special needs for visitors with disabilities.
• Ensuring basic cleanliness of lobby, lifts and public area.
• Ensure the laptop details are scanned and check for Govt. ID’s.
• Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix.
• Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival
• Client safety and security protocols are followed
• Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client.
• Ensuring the all last-minute visitors are guided to do a self-checking with self-check in in Kiosk.
• Giving daily handover of tasks completed and pending
• Ensuring all devices are operational and placed at the desk. iPad /printer/ Camera/ Scanner Etc.
• Ensuring the all last-minute visitors are guided to do a self-checking with self-check in in Kiosk.
• Issuing Temporary access cards to Accenture employees & following up via emails for returning cards.
• Handling cash and maintaining the VMS register .
• Regular checking/monitoring of emails addressed to reception and prompt reply of all email.
• Checking the VMS and ensuring all Clients and Visitors badges are prepared as requested.
• Following up with teams to ensure approvals are in place for all upcoming visits
• Updating the agenda of Client visit at Innovation Hub .
• Checking the Client welcome screen and getting it updated by IT team .
• Coordinating with HK for proper cleaning and maintenance e of lobby .
• Checking that Client Elevator is well maintained operational all the time
HyperVerge is a fast-growing AI company started by IITians with presence in Palo Alto, Irving, Bangalore and Ho Chi Minh. Leading Consumer Lenders, Telcos and Financial Services companies use HyperVerge’s Fintech Platform for customer on-boarding, identity verification, fraud check and other services.
This is a chance for you to be working based out of our Client location in Navi Mumbai -- Biggest Indian PSU Bank featured in Fortune Global 500 list
As a Product Support Engineer, you will be responsible to represent HyperVerge and communicate with enterprise customers via telephone, or email for technical/general issues faced by them. To ensure that customer queries are resolved within the SLA and that customers are informed periodically about the status of issues faced by them.
OUTCOMES EXPECTED:
1. Customer Support
- Be the face of HyperVerge for Enterprise Customers on Product/application support. Ensure that their queries are responded to and resolved within the SLA
- Regularly update the customers on queries raised by them with an objective of keeping them informed about the state
2. Issue Management
- Manage the life cycle of the issues reported by Customers through basic diagnosis, documentation of diagnosis and routing of the problem to relevant team
- Act like a representative of the Customer following up with the internal teams to ensure that the issues are resolved within the committed timeline
- Ensure Issue Resolution Dates are within internal SLA. If not, escalate it to the right team member as per internal Escalation Policies
3. Product Understanding:
- Develop an in-depth understanding of HyperVerge's product and technology by troubleshooting, reproducing and determining the root cause for customer reported issues
- Work closely with Product and Engineering teams to find ways to improve the product
- Understand customer challenges and advocate for their needs with cross-functional teams like product management or software engineering
4. Support Process Improvement
- Constantly aim to make the Support Process more efficient by automating regularly performed mundane task
- Work with Product Team for creation and maintenance of the Issues Run Sheet so as to make resolution of future issues more efficient
- Document each and every issue faced by the Customers with the aim of creating a Knowledge Base for future use
- Document troubleshooting and problem resolution steps
Requirements
- Engineering Graduate from CS/IT
- 4 - 7 years of product/application support experience for a SAAS Product
- Excellent written and verbal communication via phone, email and in-person meetings
- Knows programming in at least 1 popular Programming language (Java, JavaScript, Python, etc)
- Experience working in a product-based startup environment will be an added advantage
- Good interpersonal skills
- Willingness to learn new technologies
COMPETENCIES:
1. Clarity and Decision Making
- Has the ability to effectively respond to situations without losing the clarity of long term purpose.
- Has the grasping to understand various boundary conditions in complex situations.
- Uncommonly good at managing difficult situations, escalations, product, people and partnerships related decisions
2. Customer Support
- Capable of taking complete ownership of the issues raised by clients from all channels
- Knowing the products supported in-depth to be able to understand the root cause of issues without involving internal development teams
- Should have basic coding/scripting skills
- Proficiency in common service desk softwares and tools for testing the product
- Ability to work with the clients and internal teams to replicate issues that are reported
3. Customer Delight
- Should take pride in providing high quality service to the client
- Should be assertive of the quality of service being provided to the client as non-negotiable
- Does not cut corners ethically. Earns trust and maintains confidence. Does what is right and not just what is politically expedient.
4. Hard Work and Persistence
- Possesses a strong willingness to work hard and sometimes long hours to get the job done. Demonstrates determination and willingness to go the distance to get something done
5. Flexibility and Adaptability
- Adjusts quickly to changing priorities and conditions.
- Copes effectively with complexity and change.
- Demonstrates ability to learn new things
- Designation:- Business Head-IT
- Work experience:- 4-5yrs
- Location:- GIFT CITY, Gandhinagar
- Qualification:- BE (Computer Science / IT) / MCA / MSc (CAIT) or higher, MBA (Full Time) preferably from the reputed institute
- Age Limit:- Around 45 – 55 Years.
- Job Timing:- 9:30am to 5:30pm
- Language Known:- English, Hindi, Gujarati
- Required Gender Male/Female:- Male
- Do we Entertain any relocation Prospects? Yes, Have to relocate on own expense
- Transportation Facility:- Yes
- Duration:- Mini. 2yrs contract
- Current strength of Company (In Nos.):- 180
Min. work experience:-
- Around 18-25 years in the field of IT, of which at least 5 years should have been in a senior managerial position with profit center responsibilities.
- Should be well versed with strategy building for IT as Business like e-Governance, e-procurement.
- DSC-PKI will be added advantage.
- Experience in evolving area like Artificial Intelligence, Machine learning, block chain etc. preferable.
- This position is for business development of IT division and not for serving exclusively captive requirement of Company.
Skill-Sets:-
- Thorough understanding of the profitable business generation in the field of IT
- Good analytical & conceptual skills, as well as team leader
- Thorough understanding of various applicable statutory / regulatory requirement related to IT business
- Good networking Skills
- In depth experience in the domain of e-Governance, software, e-procurement. Preferable experience of PKI.
Role& Responsibilities:-
- To lead organization and exploring various business opportunities and generate the profitable revenue from the various IT business streams.
- To analyse the risks and implement the best management practice to mitigate / transfer.
- To envisage the business needs and mobilise the adequate resources, so as to deliver the solutions / systems.
- To co-ordinate with Top Management for various matters.
- To manage the day-to-day all business affairs of the IT Business Division.
- To articulate the cost effective business solutions / models and convert the leads into the business.
- Any other job / activities assigned by the Company as deemed fit.