We are looking for a highly motivated and customer-focused Service Desk Executive to join our team. In this role, you will be the primary point of contact for employees and customers experiencing technical issues. You will provide first-line support for hardware, software, and network issues, ensuring smooth operations and high user satisfaction. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to resolve problems efficiently.

Key Responsibilities:

First-Line IT Support: Respond to user inquiries related to IT issues, providing solutions over phone, email, chat, or the service desk portal.
Incident and Request Management: Log, track, and resolve technical incidents and service requests, ensuring all requests are documented and managed according to service level agreements (SLAs).
Troubleshooting: Perform basic troubleshooting on hardware, software, and network issues. Provide step-by-step guidance to resolve issues, escalating more complex problems to higher-tier support teams.
User Account Management: Manage user accounts, passwords, and permissions. Assist with onboarding and offboarding users, ensuring timely access to systems and applications.
System Monitoring: Monitor IT systems, applications, and networks for issues, ensuring proactive response to potential service disruptions.
Documentation & Knowledge Base: Create and maintain clear and concise documentation of issues and solutions. Update the knowledge base with frequently asked questions, common issues, and resolutions.
Hardware and Software Setup: Assist with the setup and configuration of hardware, software, and applications for users, ensuring systems are properly installed and functioning.
Collaboration: Work closely with other IT teams to resolve cross-functional issues, improve processes, and ensure high availability of systems.

Required Skills & Qualifications:

Technical Knowledge: Basic understanding of operating systems (Windows, macOS, Linux), hardware components, and common business applications.
Communication Skills: Excellent verbal and written communication skills, with the ability to clearly explain technical issues to non-technical users.
Time Management: Ability to manage multiple requests and prioritize tasks in a fast-paced environment.
Team Player: Ability to work effectively with other IT professionals, as well as users across departments.
Experience: Previous experience in a service desk or IT support role is an advantage.

Educational Qualifications:

Minimum Education: Bachelor’s degree or equivalent in Computer Science, Information Technology, or a related field (or relevant certifications).

Working Conditions:

Work Hours: Full-time position, with standard business hours or rotational shifts based on company requirements.
Location: Noida
Growth Opportunities: Opportunity to grow within the IT support team and gain exposure to more advanced technical support roles.

Job Title: Service Desk Executive

To apply: https://forms.gle/U4j2jWnSURkBShR89

Job Description:

Key Responsibilities:

First-Line IT Support: Respond to user inquiries related to IT issues, providing solutions over phone, email, chat, or the service desk portal.
Incident and Request Management: Log, track, and resolve technical incidents and service requests, ensuring all requests are documented and managed according to service level agreements (SLAs).
Troubleshooting: Perform basic troubleshooting on hardware, software, and network issues. Provide step-by-step guidance to resolve issues, escalating more complex problems to higher-tier support teams.
User Account Management: Manage user accounts, passwords, and permissions. Assist with onboarding and offboarding users, ensuring timely access to systems and applications.
System Monitoring: Monitor IT systems, applications, and networks for issues, ensuring proactive response to potential service disruptions.
Documentation & Knowledge Base: Create and maintain clear and concise documentation of issues and solutions. Update the knowledge base with frequently asked questions, common issues, and resolutions.
Hardware and Software Setup: Assist with the setup and configuration of hardware, software, and applications for users, ensuring systems are properly installed and functioning.
Collaboration: Work closely with other IT teams to resolve cross-functional issues, improve processes, and ensure high availability of systems.

Required Skills & Qualifications:

Technical Knowledge: Basic understanding of operating systems (Windows, macOS, Linux), hardware components, and common business applications.
Communication Skills: Excellent verbal and written communication skills, with the ability to clearly explain technical issues to non-technical users.
Time Management: Ability to manage multiple requests and prioritize tasks in a fast-paced environment.
Team Player: Ability to work effectively with other IT professionals, as well as users across departments.
Experience: Previous experience in a service desk or IT support role is an advantage.

Educational Qualifications:

Minimum Education: Bachelor’s degree or equivalent in Computer Science, Information Technology, or a related field (or relevant certifications).

Working Conditions:

Work Hours: Full-time position, with standard business hours or rotational shifts based on company requirements.
Location: Noida
Growth Opportunities: Opportunity to grow within the IT support team and gain exposure to more advanced technical support roles.

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Read about what our users have to say about finding their next opportunity on Cutshort.

Shubham Vishwakarma

Full Stack Developer - Averlon

I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.

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About Meta Invictus

Founded :

2022

Type :

Services

Size :

20-100

Stage :

Profitable

About

N/A

Company social profiles

N/A

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About AbleCredit:

Key Responsibilities:

Develop high-quality, responsive, and performant mobile applications.
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Life Insurance

Note on Compensation Policy:

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Familiarity with discord bot, no-code automation tools like Zapier, Automate.io, Airtable and their api’s is a plus.
A basic understanding of html, css
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✔️ Annual Bonus

✔️ Stock Options

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Take ownership of your work and can work independently on assigned projects/tasks.

Experience - All levels

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Preferring Immediate joiners

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Being accountable for boosting performance management, growth mindset, and keeping happiness in culture intact.
Creating a strategic onboarding & performance evaluation keeping human resources excited about the workplace and their growth and achievements.
Creating a performance-driven culture by creating a robust performance awarding structure and policies.
Observing and initiating ideas to create a happier & efficient workplace. Developing policies to keep organizational sanity.
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Masters degree in Human resource management.
At least seven years of experience in human resource management.
Previous work experience as a senior manager or similar position.
Understanding of labor regulations or similar laws applicable.
Excellent mentoring, coaching, and people management skills.
Ability to work, manage, and meet competing deadlines in a fast-paced, high volume environment and on the deadline; aptitude for problem-solving and decision making needed

As a Senior Manager HR Operations, you would be responsible for leading the HR operations team, formulating strategies and leading the execution to deliver a growth-driven team.

You would be responsible for delivering a team and culture which can drive the subsequent 10X growth.

What you will do:

Being accountable for boosting performance management, growth mindset, and keeping happiness in culture intact.
Creating a strategic onboarding & performance evaluation keeping human resources excited about the workplace and their growth and achievements.
Creating a performance-driven culture by creating a robust performance awarding structure and policies.
Observing and initiating ideas to create a happier & efficient workplace. Developing policies to keep organizational sanity.
Ensuring grievance handling, company policies & compliance with labor laws and other binding provisions.
Working with other department leaders and CXOs to design and improvise on structures, policies, and growth plans.
Monitoring and presenting HR metrics and review the departmental budgets.

What you need to have:

Masters degree in Human resource management.
At least seven years of experience in human resource management.
Previous work experience as a senior manager or similar position.
Understanding of labor regulations or similar laws applicable.
Excellent mentoring, coaching, and people management skills.
Ability to work, manage, and meet competing deadlines in a fast-paced, high volume environment and on the deadline; aptitude for problem-solving and decision making needed

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Excellent Writing and Editing Skills in English

Qualifications & Experience:

Experience: Minimum 1 Year of Experience

Salary:

15K - 20K/Month

About the job

Roles & Responsibilities:

Writing Clear Intent Content
Writing the Content of Industry-Related Topics
Creating Content for a Variety of Platforms Including Blogs, Websites, and Social Media.
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4 recruiters

Posted by Darshan C

Bengaluru (Bangalore), Jammu

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HTML/CSS

jQuery

Bootstrap

Overview

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Who are we looking for?

Someone who is a skilled front-end developer looking to develop new skills and expand their professional horizons
Candidate having Creative Thinking and Original Approach
Professionals who take ownership to drive solutions and are a self-starter
Professionals interested in working in a start-up environment with fast growth potential that prioritizes innovation
Candidates without prior experience of Vue.JS can also apply

Role & responsibilities

Work on http://www.faveohelpdesk.com/" target="_blank">www.faveohelpdesk.com
You will act as the subject matter expert for all best practices regarding Vue.JS
You will work directly with the UX design team to continuously improve our clients/customers experience
You will develop new components and products which will broaden our product suite
You will document each Vue component

Technologies you have to work on

Vue.js
Basic Adobe Photoshop
Any IDE such as Netbeans
HTML5
CSS3
Twitter Bootstrap
jQuery
JavaScript

Qualification

Strong academic track record; ability to demonstrate superior work performance and a commitment to outstanding results
1 year to 3 years of hands-on experience in front-end and cross-platform development
Strong experience developing enterprise scale applications in Vue.js, JavaScript, Angular JS or any MVC framework
Expert understanding of core front-end web technologies (JavaScript, HTML5, CSS3, jQuery)
Strong JavaScript development skills including unit testing, packaging (e.g. Webpack), version management (e.g. Git), etc.
Experience with UI design, a strong eye for clear layout and presentation both on-screen and on-paper, and the ability to implement such layouts using HTML, CSS, SCSS, and Bootstrap across different browsers and on mobile
Expert understanding of responsive web design
Ability to write clean, well-structured code
Excellent command of the English language, both written and verbal.
Strong analytical/ problem-solving skills
Attention to detail and the ability to work to tight deadlines

How can I apply?

You are invited to send us your complete resume
Attach previous work or portfolio or project details
Resume should have candidate photograph in it
Mention Linkedin Profile URL in the resume
Do go over our company website http://www.faveohelpdesk.com/" target="_blank">www.faveohelpdesk.com & LinkedIn profile before applying

Overview

Who are we looking for?

Someone who is a skilled front-end developer looking to develop new skills and expand their professional horizons
Candidate having Creative Thinking and Original Approach
Professionals who take ownership to drive solutions and are a self-starter
Professionals interested in working in a start-up environment with fast growth potential that prioritizes innovation
Candidates without prior experience of Vue.JS can also apply

Role & responsibilities

Work on http://www.faveohelpdesk.com/" target="_blank">www.faveohelpdesk.com
You will act as the subject matter expert for all best practices regarding Vue.JS
You will work directly with the UX design team to continuously improve our clients/customers experience
You will develop new components and products which will broaden our product suite
You will document each Vue component

Technologies you have to work on

Vue.js
Basic Adobe Photoshop
Any IDE such as Netbeans
HTML5
CSS3
Twitter Bootstrap
jQuery
JavaScript

Qualification

Strong academic track record; ability to demonstrate superior work performance and a commitment to outstanding results
1 year to 3 years of hands-on experience in front-end and cross-platform development
Strong experience developing enterprise scale applications in Vue.js, JavaScript, Angular JS or any MVC framework
Expert understanding of core front-end web technologies (JavaScript, HTML5, CSS3, jQuery)
Strong JavaScript development skills including unit testing, packaging (e.g. Webpack), version management (e.g. Git), etc.
Experience with UI design, a strong eye for clear layout and presentation both on-screen and on-paper, and the ability to implement such layouts using HTML, CSS, SCSS, and Bootstrap across different browsers and on mobile
Expert understanding of responsive web design
Ability to write clean, well-structured code
Excellent command of the English language, both written and verbal.
Strong analytical/ problem-solving skills
Attention to detail and the ability to work to tight deadlines

How can I apply?

You are invited to send us your complete resume
Attach previous work or portfolio or project details
Resume should have candidate photograph in it
Mention Linkedin Profile URL in the resume
Do go over our company website http://www.faveohelpdesk.com/" target="_blank">www.faveohelpdesk.com & LinkedIn profile before applying

Senior UI Developer

at ShamiRa Talent Solution

1 recruiter

Posted by Shakuntala Pal

Bengaluru (Bangalore)

4 - 10 yrs

₹3L - ₹16L / yr

HTML/CSS

jQuery

Javascript

User Interface (UI) Design

Senior UI Developer, India

All about the role:

Technical UI in India in our Solutions Implementation team

will provide hands-on management for multiple simultaneous projects around UI

domain. This role is based out of Bangalore, India.

Key Accountabilities:

Managing project deliverables in line with the project plan

Providing status report to different stakeholders

Implement process improvement

Provide strong technical leadership and hands-on involvement with CSS3, HTML5, JQuery, PSD Conversion to HTML

Responsible for implementing best practices for project delivery

Manage a delivery team to ensure timely, accurate and high quality customer deliveries

Own all major and minor project releases for the Solutions Implementation team

Conduct peer-reviews and lead reviews and provide feedback

Advising on and co-ordinating team's technical activities

Identifying and owning architectural and other technically based risk, escalating as appropriate

Ensuring the non-functional requirements are achievable and subsequently met

Ensuring adherence to appropriate standards of technical best practice

Controlling the technical configuration of the solution

Managing technical aspects of the transition of the solution into live use

Resolving technical differences between technical team members

Desired Skills

Hands-on experience with CSS3, HTML5, JQuery, PSD Conversion to HTML and Wordpress

Experience in Responsive Web Design and Cross Browser Implementation

Leadership & Management

Imbibe and represent our culture, core values and ensure the behavior and feedback is cascaded through the organization

Provide feedback to the leadership team by demonstrating understanding of business, markets, and industry trends and needs

Education and Experience Requirements

Bachelor's degree in Engineering or relevant fields

5+ years of experience in a role of a UI developer at technology and product development teams

Experience of working in a global distributed development model

Track record of delivering high performance products

Domain - digital - E-commerce, marketing, social, mobile, UI (HTML5, CSS3, JavaScript, JQuery and Wordpress)

Senior UI Developer, India

All about the role:

Technical UI in India in our Solutions Implementation team

will provide hands-on management for multiple simultaneous projects around UI

domain. This role is based out of Bangalore, India.

Key Accountabilities:

Managing project deliverables in line with the project plan

Providing status report to different stakeholders

Implement process improvement

Provide strong technical leadership and hands-on involvement with CSS3, HTML5, JQuery, PSD Conversion to HTML

Responsible for implementing best practices for project delivery

Manage a delivery team to ensure timely, accurate and high quality customer deliveries

Own all major and minor project releases for the Solutions Implementation team

Conduct peer-reviews and lead reviews and provide feedback

Advising on and co-ordinating team's technical activities

Identifying and owning architectural and other technically based risk, escalating as appropriate

Ensuring the non-functional requirements are achievable and subsequently met

Ensuring adherence to appropriate standards of technical best practice

Controlling the technical configuration of the solution

Managing technical aspects of the transition of the solution into live use

Resolving technical differences between technical team members

Desired Skills

Hands-on experience with CSS3, HTML5, JQuery, PSD Conversion to HTML and Wordpress

Experience in Responsive Web Design and Cross Browser Implementation

Leadership & Management

Imbibe and represent our culture, core values and ensure the behavior and feedback is cascaded through the organization

Provide feedback to the leadership team by demonstrating understanding of business, markets, and industry trends and needs

Education and Experience Requirements

Bachelor's degree in Engineering or relevant fields

5+ years of experience in a role of a UI developer at technology and product development teams

Experience of working in a global distributed development model

Track record of delivering high performance products

Domain - digital - E-commerce, marketing, social, mobile, UI (HTML5, CSS3, JavaScript, JQuery and Wordpress)

PHP/MySQL Senior Software Engineer -Experience

at Unibros Technologies

1 recruiter

Posted by Srivasanthan Anandan

Chennai

1 - 3 yrs

₹1.5L - ₹3L / yr

PHP

HTML/CSS

Javascript

Yii

CodeIgniter

+2 more

ABOUT THE COMPANY : Unibros Technologies offers Creative Designing, Web Enterprise Application Development, Product Solutions, Business Solutions, Web Marketing and Support Services. We are Global Technology and Business Solution service provider to the Enterprises in various verticals like Manufacturing, Financial Services, Education, E-Learning, Retail, Realty, Travel, Automobile, Logistics, Media & Entertainments, Infrastructure, Pharmaceuticals and Healthcare. We are nurturing the customer business through our esteemed services; it helps our customer to remain focus more on their core business. Our ability to understand the expectations of our customers and provide a customized solution is our stand-point. We establish reliable, realistic service levels and quality metrics from the beginning of the engagement. SPECIALITIES: Responsive Designs, Web Enterprise Applications, Product Development, Online & Social Marketing ADDRESS : Unibros Technologies, No.6 Alagesan Street, West Tambaram, Chennai - 600 045. L.M - Opp.lane to Newline Fashion Showroom. Contact - 044-42034909 QUALIFICATION : Any UG /PG Degree from IT/CS/Maths Background DESIGNATION : Software Engineer Trainee Experience: 1 to 3 Years Skill Set: HTML5 / CSS3 / Php/MySQL / JavaScript / JQuery / Ajax / CI or YII Job Description:- Should have sound experience in the above mentioned skillset. Should worked on various Web-application and Website Assignments. Go-getter Attitude and Pro-activeness required. Should be Quick Learner and Ready to take the new assignments Flexible to work on Multiple Platforms. Excellent in Written & Oral communication. Advantage: Candidates with Web Application in CI framework. Preference: - Immediate Joiners - Candidates In & Around Tambaram Interview Process: 1. Technical Interview. 2. Technical Assignment 3. HR Preference: IMMEDIATE JOINERS. EXPERIENCE : 1 to 3 Years CATEGORY OF JOB : Software WALKIN DATE(s) : 03Dec2018 to 08Dec2018 WALKIN TIME : 10:30 A.M TO 4:30 P.M Note: * Refer your Friends for the same. * Candidates with relevant skillset and experience only will be entertained. * Candidates appeared for the interview within 3 months period of time is not eligible. * Preference - Candidates in and around Tambaram.

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