
Job Title: Service Desk Executive
To apply: https://forms.gle/U4j2jWnSURkBShR89
Job Description:
We are looking for a highly motivated and customer-focused Service Desk Executive to join our team. In this role, you will be the primary point of contact for employees and customers experiencing technical issues. You will provide first-line support for hardware, software, and network issues, ensuring smooth operations and high user satisfaction. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to resolve problems efficiently.
Key Responsibilities:
- First-Line IT Support: Respond to user inquiries related to IT issues, providing solutions over phone, email, chat, or the service desk portal.
- Incident and Request Management: Log, track, and resolve technical incidents and service requests, ensuring all requests are documented and managed according to service level agreements (SLAs).
- Troubleshooting: Perform basic troubleshooting on hardware, software, and network issues. Provide step-by-step guidance to resolve issues, escalating more complex problems to higher-tier support teams.
- User Account Management: Manage user accounts, passwords, and permissions. Assist with onboarding and offboarding users, ensuring timely access to systems and applications.
- System Monitoring: Monitor IT systems, applications, and networks for issues, ensuring proactive response to potential service disruptions.
- Documentation & Knowledge Base: Create and maintain clear and concise documentation of issues and solutions. Update the knowledge base with frequently asked questions, common issues, and resolutions.
- Hardware and Software Setup: Assist with the setup and configuration of hardware, software, and applications for users, ensuring systems are properly installed and functioning.
- Collaboration: Work closely with other IT teams to resolve cross-functional issues, improve processes, and ensure high availability of systems.
Required Skills & Qualifications:
- Technical Knowledge: Basic understanding of operating systems (Windows, macOS, Linux), hardware components, and common business applications.
- Communication Skills: Excellent verbal and written communication skills, with the ability to clearly explain technical issues to non-technical users.
- Time Management: Ability to manage multiple requests and prioritize tasks in a fast-paced environment.
- Team Player: Ability to work effectively with other IT professionals, as well as users across departments.
- Experience: Previous experience in a service desk or IT support role is an advantage.
Educational Qualifications:
- Minimum Education: Bachelor’s degree or equivalent in Computer Science, Information Technology, or a related field (or relevant certifications).
Working Conditions:
- Work Hours: Full-time position, with standard business hours or rotational shifts based on company requirements.
- Location: Noida
- Growth Opportunities: Opportunity to grow within the IT support team and gain exposure to more advanced technical support roles.

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🚨 Hiring Alert 🚨
We are Hiring Java Backend Intern for 2 months !
Skills Required:
1. Good understanding of Java 17, Spring and any Sql database
2. Good Understanding on designing low level code from scratch
3. Experience in building database schema and code architecture
4. Familiar with design patterns and willingness to write clean, readable, and well-documented code.
5. Familiarity with tools like postman, STS or intelij
6. Understanding of REST APIs and their role in application development.
7. Good DSA and problem solving skills
Roles & Responsibilities:
1. Assist in developing and maintaining web applications.
2. Learn to utilize open source tools for integration
3. Collaborate with team members to design and implement new features.
4. Contribute to optimizing application performance and resolving bugs.
5. Stay curious and keep learning new technologies relevant to spring boot and spring reactive
6. Exposure to version control systems like Git.
7. Passion for learning and contributing to real-world projects.
Preferred Qualifications:
1. Min exp of 0-2 years.
2. Skills in computer science/IT and relevant.
What You’ll Gain:
1. Stipend - 8k -10k/ month, subjective to your performance
2. Hands-on experience in building production-grade applications.
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- To Lead and execute the whole of the procurement function or in parts for Commercial Interiors category as per company norms
- Responsible for purchase decisions that impact cost of purchase, quality of purchase and timeliness of delivery etc of the purchase in relation to commercial interiors
- Implement Industry best practices for Purchase / Procurement by implementing Processes including automation of purchase processes, creating and revising existing procedures and formats used for purchase, updating the database and enhancing vendor connect
- To ensure internal customer delight by timely processing of quotes received from the site / vendors, evaluation of vendors in the line of priority for cost/quality/delivery/process compliance etc, management of payment cycles, inventory management and implementing effective mechanisms in purchase management
- Managing team of procurement executives or offices and freshers wherever applicable to deliver the team objectives by managing team interactions effectively and in collaborative manner . Equally so to manage individual contributor role in procurement function
- Responsible for periodic purchase related MIS and relevant daily, weekly and monthly reports to the management


Job Overview:
We are seeking an experienced Senior Python Developer to join our dynamic team. The ideal candidate will have a strong background in Python development, with a focus on API development, integration, and experience in the deployment of machine learning pipelines. This is a crucial role in designing, implementing, and maintaining scalable and compliant Generative AI applications.
Must have:
- Expertise in programming languages - Python (primary), JavaScript, SQL, NodeJS
- Expertise in configuring and designing SQL and NoSQL databases (eg. Mongo)
- Expertise in API integration and APP serving frameworks (Flask, Django, FAST API)
- Experience in Schema definitions, parsing payload types (XSD/XML, JSON, Byte/Binary Encoded images,), etc.,
- Experience in User Authentication and Authorization frameworks and Active Directory Integration (SAML, OAuth, etc.,)
- Exposure to Large Language Models (LLMs) and Generative AI application development is a must.
- Experience working on Azure AI/ML stack is required.
- Familiarity with cloud platforms (e.g., AWS, Azure) and containerization (e.g., Docker).
- Solid understanding of software development best practices, including version control, code reviews, and testing.
- Lead code reviews, mentor junior developers, and provide technical guidance to the team.
- Strong communication and collaboration skills.
- Ability to work independently and lead technical initiatives.
- Familiarity with continuous integration and continuous deployment (CI/CD) pipelines.
Good to have:
- Previous experience with healthcare-related projects or HIPAA compliance is a plus.
- Experience with Django or Flask frameworks for web development.
- Knowledge of front-end technologies (HTML, CSS, JavaScript).
Qualifications:
- Bachelor's degree in Computer Science, Software Engineering, or related field.
- 6-8 years of proven experience as a Python Developer, with a strong focus on backend development.
Fideo is building a software orchestration layer to simplify financial operations and treasury management for cross-border B2B businesses. Our solutions will enable small and medium-sized exporters/ importers to manage and improve their global payment collection operations, simplify receivables/ net terms management, and access capital to unlock their full growth potential.
Responsibilities:
- Redesign the entire website.
- Collaborate with cross-functional teams to understand user requirements and design intuitive user interfaces for our digital payment platform.
- Create wireframes, prototypes, and user flows to visualize design concepts.
- Conduct user research and usability testing to gather valuable feedback and insights.
- Develop and maintain a consistent and user-friendly design system.
- Stay up-to-date with industry trends and best practices to enhance the user experience.
Requirements:
- Proven experience as a UI/UX Designer or similar role.
- Proficiency in design tools like Figma, Adobe XD, Sketch, or similar.
- Strong portfolio demonstrating user-centered design solutions.
- Excellent communication and collaboration skills.
- Bachelor's degree in Design or a related field is a plus.
Job Description
Den monk is hiring for a Tele-sales Executive at its own office in Janakpuri, New Delhi. The job roles and responsibilities are given below:
· Initiate Outbound Calls to Potential B2B Customers Using Established Sales Scripts and Strategies to Generate Leads and Close Sales Deals.
· Identify Business Needs and Provide Accurate Information About Products Including Features, Benefits, And Pricing, While Understanding the Customer's Industry, Market, And Pain Points.
· Develop and Nurture Relationships with Potential Customers, Understand Their Business Requirements, And Provide Tailored Solutions to Meet Their Needs.
· Conduct Research to Identify and Target Potential B2B Customers, Including Market Segments, Industries, And Geographic Regions.
· Follow Up on Leads and Inquiries Received Via Phone, Email, Or Other Communication Channels in A Timely and Professional Manner.
· Stay Updated on Product Knowledge, Industry Trends, And Competitor Activities to Effectively Position Products or Services in The B2B Market. Prepare and Present Sales Proposals, Negotiate Pricing and Contract Terms, And Close Sales Deals.
· Qualifications and Requirements: Bachelor's Degree in Business, Marketing, Or A Related Field, With Relevant Experience in Inside Sales and business development.
· Preferably in A B2B Environment.


Include One Will Have To Implement, Develop, According To Corporate Coding Standards. Responsible For The Quality Of Code And Applications. Coordinate With Other Team Members To Ensure That All Repositories Are In Sync. Upload Documents In Appropriate Folders At Proper Locations. Required To Attend The Morning/Client/Conference Calls. Regularly Update Your Skills. Provide Recommendations For Continuous Improvement. SKILLS Must Have Experience With The Latest Angular Framework 2/4/6/7/8/9 Must Have Strong TypeScript And JavaScript Knowledge Should Be Comfortable With RxJS And Angular CLI Should Have A Solid Understanding Of CSS3 And HTML5 Must Have Automated Testing (Unit/Integration/Etc.) (Karma Jasmine, Etc.) Should Have Knowledge NGRX Or Redux Cross-Browser Compatibility And Have High Performance Across The Board Coordinating The Workflow Between The Graphic Designer And HTML Working Knowledge Of NodeJS


Your Responsibilities:
- Own the backend stack – Python based, that powers our product
- Collaborate with Data Scientists, Backend Developers(Node.js), Front-end developers, DevOps to design and implement new features
- Build and maintain several Backend Jobs and REST’ful Services which will be used internally in a Macroservices/Distributed services environment.
- Deploy and monitor the Jobs and endpoints ensuring availability and scalability(ability to handle 100X data processing load)
- Work on full project lifecycle starting from requirements gathering/understanding the problem to deploying and maintaining the project.
Skills that you bring Along:
- A minimum 8+ years of extensive work experience with Python and related frameworks – particularly Flask.
- Extensive experience in designing and scheduling backend Python jobs
- Hands on working in different file formats like Json, Parquet, csv etc. coming from Data Science side.
- Extensive experience with databases such as Postgres and Mongo.
- Extensive experience in Cloud Infrastructure (AWS based) – e.g. AWS API Gateway, Lambda Functions etc.
- Experience with cache like Redis and/or Memory cache
- Good experience in Microservices/Macroservices or Event driven Architectures
- Good experience with design patterns
- Experience in writing advanced SQL-queries, good knowledge of PL/SQL
- Good understanding of Software Design Principles and domain-driven design
- Good experience with Continuous Delivery and Containerization(Docker)
- Good experience in designing and maintaining REST’ful API endpoints
- Ideally maintaining infrastructure-as-code using Terraform
- Ideally experience in parallel data processing and building end-to-end Data Pipelines using tools such as Airflow/Prefect and Spark/Dask
- Excellent communication skills and the ability to explain complex topics in a simple manner



Acrobyte Technologies, founded by an IIT Delhi alumni, has been Actively Learn's technology partner for over six years. Actively Learn is an educational technology company, based out of Seattle, USA, founded by a Harvard educated former Microsoft director and an education PhD who also founded a private school in Virginia.
We’ve built a digital, award-winning, reading platform, backed by the Bill and Melinda Gates Foundation and the National Science Foundation, that is used in over 45,000 schools and by 150,000 teachers in the USA and overseas. Actively Learn is part of Achieve3000, a leading education platform that provides differentiated reading and instruction with over 2 million students using the platform. Actively Learn also serves as the innovation arm, leading new technology initiatives for the company.
Technology Stack
React JS, Typescript, Backbone JS, Node JS, C#, .NET, MySql, AWS, Mocha and Chai, JMeter, Neoload Selenium, Katalon.
Job Requirements
- 2+ years JavaScript experience
- 2+ years frontend React JS framework experience
- 1+ years of backend development experience (Node JS, C# dot NET, Java, Python, etc)
- 2+ years relational database experience (MySql, MSSQL, or PostgreSQL)
- Computer Science or related Engineering degree from a top-tier college
Job Highlights
- Do you like solving real life problems using technology? Actively Learn is on a mission to make students read for depth. Come join us on our journey.
- We are a small and skilled team. You will get to learn the complete life cycle of building a successful product.
- Opportunity to play multiple roles on the Engineering team (front-end development, back-end development, testing, devops, automation) and develop those skills.
- We maintain the strictest and highest code quality standards and take pride in that. There will be a huge learning in how to think and write clean code.
- Being an efficient agile company we work on various technologies and part of the role will be to research latest technologies and lead implementation.
- Flexible and fun work environment focused on innovation and creativity. We work out of 91 Springboard, the biggest co-working space in India, which allows for networking and collaboration opportunities.
- Highly competitive salary.
- Opportunity to travel to USA and work closely with the Seattle team.


