Senior Team Lead - Python Automation

LogiNext is looking for a technically savvy and experienced Principal Software Engineer - Client Success  to be part of the support team. Client success engineering is an important part of the LogiNext experience. You will help in quickly resolving the technical issues across the entire SaaS product suite. You will be responsible for maintaining the SLAs as defined by the organization. You will be collaborating with the client’s operations team, engineering team .

Responsibilities 

• Troubleshoot application and software related issues and determine the root cause for the issues
• Work on defined SLAs to ensure that our client receives the best of the services
• Provide minor enhancements, production, and technical support to LogiNext’s enterprise clients
• Monitor production alerts and escalate the issues for any anomalies in the system
• Ensure complete compliance of ticketing tool and report metrics on a daily basis
• Work with the existing engineering team to maintain highly scalable and secure products
• Manage and prioritize multiple work requirements to meet deadlines by working independently and leading a team 

Requirements

• Bachelor’s degree in Computer Science, Information Technology or related field
• 8 to 10 years experience in a production support role or in software development using Java, J2EE, Spring, RESTful APIs, MySQL, MongoDB
• Expertise on production support processes such as incident or change management, call triaging, critical issue procedures

• Experience in writing and maintaining scripts to monitor system activity and automate production support activities that enable efficiency and productivity of Customer Success team
• Proficiency in troubleshooting, root-cause analysis, SLA adherence and metrics reporting for large enterprises 
• Knowledge of monitoring tools, alert escalation, customer and other stakeholder management
• Familiarity and/or experience in implementing ITIL concepts in addition to technical aptitude are highly valued
• Providing support on weekends on a rotational basis
• Expereince in team management

• Minimum 8+ years of experience working in a IT environment of which 5+ years as a  product manager/Product Owner for a web/mobile product
• Experience working with business, technical and external stakeholders to elicit inputs to draft out roadmaps
• Excellent communication skills ( written, verbal, presentation) 
• ability to create and present product roadmaps 
• Ability to breakdown the roadmap into Epics, detailed user stories, create backlog items. 
• Must be able to communicate business requirements to tech teams 
• Must be able to work in a team and also independently 
• experience in mobile game design will also be considered Extremely good when it comes to understanding usability issues and creating mock-up screens High intelligence, ability to conduct 
• Coding languages (ex: Java, Reactjs)  is a plus
• strong market research and come up with a well-articulated business plan Should be in regular touch with the latest happenings in the technology world Outstanding 
• communication skills both oral and written 
• Demonstrated ability to analyze business issues across multiple domains 

1. 5+ years of experience in Automation
2. Should be proficient in BDD and SpecFlow
3. Should be experienced in C#
4. Should be experienced in C#
5. Should have experience in Selenium
6. Should be experienced in RESTFul
7. Should be experienced in MSQL
8. Remote Working permitted in Pandemic times

pepkidz Learning was established with a vision to transform children into leaders. All parents desire happiness and success for their children. Our innovative curriculum is research-based and is designed to provide the children with the needed training to develop their emotional intelligence and required personality traits. We provide holistic primary education in India through an innovative curriculum, activity-based learning, and cutting-edge technology.

Pepkidz is looking forB2B sales Managers who are dynamic and passionate SALES CHAMPIONS having an overall work ex of 3-6 years in Sales. Prior experience in the Education Sector will be an added advantage. Primary responsibility for this role would be to sign up Schools and corporates

Shout out to candidates who are passionate about cracking deals.

Knowledge and Skills:

• Writing semantic, modern, and accessible HTML mark-up.
• ReactJS (v17),Type Script, HTML, CSS
• Organizing and writing modular, well-structured CSS.
• Mastery of turning complex mock-ups into performant components/pages.
• Strong familiarity with Vanilla JS and up to date with the latest TypeScript features.
• Experience with writing scalable and performant code for a high-traffic website.
• Experience and/or knowledge of both Object Oriented Programming and Functional Programming principles.
• Willingness and desire to learn new and legacy frameworks.
• CSS pre-processing via SCSS.
• Experience with JS frameworks such as React, Redux, Backbone, or Marionette.
• Experience with Continuous Integration or Continuous Delivery.

At Cypherock, We are disrupting the current financial system by increasing the adoption of Blockchain-based digital assets through better key management solutions. We build "Worlds' first products" from India, work at the intersection of Blockchain, Security, Embedded Hardware & Cryptography, and have worked with companies like Google, Blockgeeks, Samsung, Lockheed Martin, Apollo Munich, Bank of America amongst others.

As the primary person responsible for operations, we think it will be a great fit if -

1. You previously worked in supply chain or operations where hardware was being built and have prior experience dealing with overseas vendors.
2. You have a mechanical background and take care of the QA of the product being built for mass adoption of Crypto.
3. You do not shy away from taking responsibility and are comfortable doing everything non-technical.

If we decide to work together, we believe you would be a key team member who helps the company achieve the hockey stick growth that it needs to succeed.