Senior Sales Executive

Key Responsibilities:

·      Contribute to all stages of software development lifecycle

·      Analyse user requirements to define business objectives

·      Envisioning system features and functionality

·      Define application objectives and functionality

·      Ensure application designs conform with business goals

·      Identify and resolve any technical issues arising

·      Conducting software analysis, programming, testing, and debugging

·      Manage Java and Java EE application development

·      Develop documentation to help users

·      Transforming requirements into stipulations

·      Prepare and produce releases of software components

·      Support continuous improvement, investigating alternatives and technologies, and presenting for architectural review

·      Create & maintain monthly/weekly reports to track progress and performance.

Key Skills & Competencies:

·      Proficiency in Java

·      Core Java, J2EE, Spring MVC, Spring REST APIs, Spring Security, JSP, Web application, Redis, Oauth2, Angular, JQuery, Html, JavaScript

·      Knowledge on MySQL

·      Good experience in SQL server enabled understanding and write complex stored procedures

·      Web frameworks like Spring Boot

Detailed JD (Roles and Responsibilities)

Full stack (Backend focused) Ownership. Programing - Python, react (Good to have - C#, Node),Agile .Flexible to learn new things

Job Description:

Will be responsible for managing the Complete Branch and should be Able to Run the Centre on a Profitable note By Selling courses for Freshers, Job seekers, students, corporates and Colleges, Should have good experience in Marketing, Sales and Operation. Should be capable of managing the team efficiently through Data and Reports.  

• Determine the appropriate approach for new software assignments
• Provide solutions to overcome complex problems using the latest technologies
• Developing high-quality and detailed designs, Identify, prioritize and execute tasks in the software development life cycle
• Proactively communicate with the client to get things done within the deadline.
• Develop tools and applications by producing clean, efficient code.
• Automate tasks through appropriate tools and scripting
• Provide high-level maintenance and update of an existing applications to improve functionality and process flow
• Oversee the maintenance of technical documentation of applications as architecture, code, and procedures

• 3+ Experience with RPA software (UiPath) (ONLY/MANDATORY)
• Experience in programming .NET (C# or VB), Java + Node.JS-based programming
• UiPath RPA Implementations and Working Knowledge: Studio, BOTs, Orchestrators, RE Framework and Three E2E Implementations as a Core RPA Developer.
• Skill with scripting languages such as VBA/VBS, Python, NodeJS and JavaScript
• Proficiency with Microsoft Power Platform, SQL and NoSQL database experiences
• Orchestrator configuration and component usage knowledge
• hands on experience of orchestrator queue and load distribution
• Proficiency with JIRA, Jenkins, Github, Artifactory and CI/CD development
• Excellent analytical and problem-solving skills, including business process expertise
• Experience developing design documents for automation processes

• Researching possible business opportunities, prospecting new clients through various sources and building a pipeline of prospects
• Reaching out to potential clients via cold calls and cold email
• Understanding the business requirements of the clients and accordingly pitching the company’s products/services
• Educating the new clients and also updating the existing clients about any product/service improvements/updates
• Answering any concerns or queries raised by the clients in a timely manner
• Following up with the clients to ensure that their show of interest is retained and converted to business for the company
• Negotiating and closing the sales deal by handling all the relevant operational activities as well during the process
• Collecting feedback and suggestions from the clients in regular intervals and reporting the same to the management
• Ensuring compliance of relevant rules, laws & regulations
• Updating and maintaining a database of prospects, sales figures etc. and reporting the same to the management in regular intervals
• Working in coordination with internal stakeholders such as various teams and external stakeholders such as clients

Desired Candidate Profile

• Graduation is a must
• Relevant work experience of minimum 2+ years in inside sales
• Previous experience of handling a CRM, using an email outreach tool and prospecting is required
• Willingness to work remotely
• Excellent communication skills- Advanced level proficiency in English is required
• Excellent negotiation and presentation skills

About Us
Zupee is India’s fastest-growing innovator in real money gaming with a focus on predominant skill-focused games. Started by 2 IIT-Kanpur alumni in 2018, we are backed by marquee global investors such as WestCap Group, Tomales Bay Capital, Matrix Partners, Falcon Edge, Orios Ventures and Smile Group.

Know more about our recent funding: https://bit.ly/3AHmSL3
Our focus has been on innovating in the board, strategy and casual games sub-genres. We innovate to ensure our games provide an intersection between skill and entertainment, enabling
our users to earn while they play. We are at the cusp of scaling rapidly; we’ve only just begun!

Department: Customer Experience

Role: Customer Experience Executive
Location: We are location agnostic & operating in a hybrid model
Core Responsibilities

•  Resolve customers’ queries and issues through voice, email, social, social media channels following the defined process in specified timelines.
• Able to take Inbound calls/make Outbound calls for resolving real-time Customer queries, Customer retention, and offering certain marketing offers, etc.
• Meet the average response time along with productivity while ensuring you follow all quality parameters, SLA with 100% Customer satisfaction.
• To ensure all the customer queries/issues are being resolved on priority with clarity and promptness.

What are we looking for?

• Willing to work in rotational shifts and weeks off (24*7 environment). Initially, it will be 6 days (but will be changed to 5 days a week later).
• Must be proficient with Hindi, English & speaking another language will be an added advantage (Bengali, Gujarati, Kannada, Marathi).
• Should have a minimum of 1-3 years of work experience as a CX executive preferably in E-commerce, Consumer Tech, Hospitality, ITES, Gaming domain.
• Should have managed - Emails/Calls/Chat/Social Media queries.
• Ability to multi-task, and must have excellent communication skills.

Pre-assessment Test Link:- https://test.gclocked.com/?form=-Mo8QM9iPn3ELW56h6PQ" target="_blank">https://test.gclocked.com/?form=-Mo8QM9iPn3ELW56h6PQ