EXECUTIVE ASSISTANT

Issuing domestic, International flight tickets

Co-ordinating with the airlines

Preferred knowledge of IATA, GDS, Amadeus, Abacus Sabre

System Administrator : Linux : L3

Job Description

• Degree BE/B.Tech/MCA in IT/Computer Science/ Electronics & Communication/Electronics or higher with Red hat Certified Engineer (RHCE)/Microsoft
• Certified Server Administrator (MCSA).
• Total 7 - 10 years of experience Server Administration.
• Good exposure to Server administration and Basic Networking skills
• Management of Enterprise level servers (Linux/Windows).
• Engineer should have expertise in areas Like trouble shooting and handling of various Server level issues.
• The engineer must provide support in patch management/security operations.
• Hands-on experience on troubleshooting server-side Network related issue in coordination with network team
• Cluster configuration, monitoring & troubleshooting

Technology Knowledge Areas -

• RedHat Linux
• VMWare
• Windows Server 2008/2012/2016/2019 and latest, Powershell, HCIS and
• Virtualization
• Storage Backup
• Virtualization Technology & VMWare Private Cloud
• Cloud Computing
• Schedulers, Cron Jobs, Transaction logging Annexure to RFP No. 8944 Scope of Work
• NSEIL
• Active Directory & Domain Knowledge
• TCP/IP Connection
• DR & BCP
• HCIS, Powershell/Public Cloud/Scripting
• Knowledge of Server Hardware is required (HP, DELL, CISCO UCS etc.,)
• Knowledge in multiple OS Windows/Linux
• Performance Management, Optimization and Capacity Planning
• Understanding, Monitoring of Storage and Cluster
• Understanding of Networks and DNS
• Escalation Management (Internal, within NSEIL and with OEM) and Good communication skills

 Store Keeper

• Required: HSC/Diploma/BBA or Certificate in Logistics, Warehousing, or Inventory Management

• Experience: 2-3 years

Key Areas of Responsibility

• Lead Generation,
• Target Achievement
• Prior experience with the International market
• Prior experience in working with Service based company
• Good Communication and Negotiation

Skills Required Candidate Profile:

• Drive and support international sales to close key new business in the Software Services Domain.
• Drive processes in acquiring new customers, retaining old business, proposals, negotiation, and major deals, to win new business.
• Leads proposals and negotiations that maximize customer value.
• Develops and maintains strong customer relationships with target Accounts.
• Achievement of assigned Digital sales quota / Sales revenue as well as a contribution towards the overall team target.
• Maintain consistent, timely, and high-quality reporting meeting the requirements of the business.
• As a member of the Sales Team, contribute to team effectiveness and overall business strategies and directions.
• Understand the company’s goal and purpose to continue to enhance the company’s growth.
• Must be capable of working individually with minimal guidance.
• Must be able to work under flexible Work Timings.
• Have great interpersonal and communication skills. 

Role: SharePoint Developer

Location: Hyderabad (Initially remote)

Experience 1-4 Years

Technovert is not your typical IT services firm. We have to credit two of our successful products generating $2M+ in licensing/SaaS revenues which is rare in the industry.

We are Obsessed with our love for technology and the infinite possibilities it can create for making this world a better place. Our clients find us at our best when we are challenged with their toughest of the problems and we love chasing the problems. It thrills us and motivates us to deliver more. Our global delivery model has earned the trust and reputation of being a partner of choice.

We have a strong heritage built on great people who put customers first and deliver exceptional results with no surprises - every time. We partner with you to understand the interconnection of user experience, business goals, and information technology. It's the optimal fusing of these three drivers that delivers

Must have:

• Strong Development Experience with SPFX, React & Typescript
• Ability to implement Solution on Microsoft Power Platform
• Experience in creating functional spec’s and project documentation and translating functional requirements into detailed technical requirements.
• Experience using Microsoft Excel, Power Point, and Office 365.
• Experience with web development technologies: HTML,5, XML, XSLT, CSS, Ajax Object Oriented JavaScript, SOAP/XML/REST, ODATA Web Services, and React.
• Experience with Web/Portal structure and design, development, content management, usability, user experience interface design and navigation.
• Experience in being innovative and having strong analytic skills.

Nice to Have:

• Experience with Microsoft Azure Development using C#

Qualification:

• 1 to 4 years of experience in SharePoint Development
• Expertise in managing/leading mid to large projects related to SharePoint sites and/or infrastructure
• Experience in architecting, designing, and developing reporting, problem-solving, and daily management solutions using SharePoint
• Has strong verbal & written communication skills
• Demonstrated strong time management skills

The Role

The Project Manager will be responsible for ensuring all projects are delivered using a ‘best-practice’ project delivery approach and are delivered within the agreed scope, time, cost and quality.

Deliver high-quality shippable products as per the scope of the program. He/She will understand the key requirements and scope of the project working with the Product Owner and Business stakeholders.

How You Will Make an Impact:

• Understand how the product works and how it is used by customers.
• Apply strong engineering principles to drive the development and delivery of the Hotfix and minor release. This role has the ultimate responsibility to manage customer satisfaction and team engagement.
• Technically hands-on and support and guide the team members in solutions to customers and driving the best engineering practices for developing software.
• Implement the Agile frameworks in its entirety in the capacity as a flow manager. Ensure the development teams are practicing the core agile principles
• Establish clear ownership for project tasks, ensure that team members have the tools needed and provide timely feedback.
• Report (or contribute in preparing the status report) to the Project Steering Committee as per the schedule and agreed-upon metrics. Track progress and review project tasks to meet project deadlines.
• Assess project issues and identify solutions to meet productivity, quality, and customer goals.
• Timely Interaction with customers on/ off-site to troubleshoot issues, suggests workarounds.
• Should be able to guide/work with the technical team for quicker resolutions and achieve productivity goals for the team.
• Should be able to drive initiatives for productivity and ticket resolution quality improvement.
• Work on providing innovative ideas to improve ticket closure quality.
• Should suggest functionality in the platform to provide ways to improve turn around time for tickets
• Should drive and provide efficient ways for resolution/fixes of common issues across the customers.
• Propose ways to reduce overall tickets, operational efficiencies, and features for product to reduce the support tickets
• Should suggest better implementation for product based on usage on Production
• Should be able to suggest/implement the optimum process for a ticket raised to fix on PROD cycle
• Propose optimum process across departments at interfacing points, do regular ticket analysis and fine-tune the process
• Work on increasing supportability to product, Lead on RED account working with various departments/stakeholders.
• Ensuring Ticket Hygiene with Goal of SLA adherence. Problem and backlog management
• Contribute to knowledge base articles for both customer and internal staff to reduce troubleshooting time and drive faster issue resolution.
• Own large customers for day to day interactions with customers as required. Ensure SLAs are adhered to the accounts
• Ensure successful transition from SE, have regular connection with customers team management and attrition management.

People Management & Recruitment:

• Recruit and manage the team - Coach and Mentor the team members on career growth including performance management discussions. Be the evangelist for a high-performance culture
• Responsible for Resource planning & Optimization driving with utilization to timely deliverables.
• Should engage the team with team building and motivational activities.

What You Bring to the Team:

• 5-7years of solid experience in software product development. Should be in a manager role for at least 4+ years.
• Bachelor’s Degree in IT or Computers Engineering or equivalent degree in Computer Science
• Demonstrated understanding of Project Management processes, strategies and methods
• Experience mentoring, coaching and developing rising talent in the technology department
• Excellent time management and organisational skills and experience establishing guidelines in these areas for others
• Strong sense of personal accountability regarding decision-making and supervising department teams
• Experience working in a high-level collaborative environment and promoting a teamwork mentality 
• Managerial experience applying analytical thinking and problem-solving skills
• Ability to predict challenges and seek to proactively head-off obstacles 
• SCRUM, APM and other agile certificates will be nice to have

Technical Ability:

• Should have experience in transitioning projects (Development and Maintenance).
• Past experience in Building and Managing high-performance teams.
• Exposure to the SAP Platform
• Strong Working Experience in JIRA
• Should have prior development background along with current support role.
• Strong and proven background with experience in Troubleshooting on the Mobile platform
• Knowledge and/or experience with widely successful Agile techniques: Scrum and Kanban.
• Strong orientation towards Technical and functional aspects of the product.
• Strong influencing skills and ability to prioritize the backlog.
• Understanding of customer support processes and tools.

 Job Description:                                           

In your role you will:

• Be an active member of the GSS Fi management team in Global Centre Pune driving strategic and people orientated change programs.
• Manage a team of professionals delivering/processing the full cycle of cash allocation, cash management, accounts receivable and master data management
• Oversee and steer the day to day operation and delegate responsibilities across your team such that key performance indicators are consistently delivered.
• Build, coach and develop your team.
• Ensure that stakeholder requests are handled with professionalism and positive service attitude while ensuring that delivery is according to defined SLA.
• Establish and maintain close and professional partnerships with internal stakeholders.
• Streamline internal processes to ensure the most efficient operational standards.
• Review and manage exception reports, KPIs, and other key indicators of performance/output.

• Multinational company experience in a shared service organisation (preferably in businesses like ours)
• Strong communication skills, both written and oral
• Several years experience in managing Credit collections teams to drive performance.  Must be organised and goal oriented.
• Solid knowledge in double entry book keeping (you don’t have to be a qualified accountant)
• Experience in creating and presenting cash flow forecasts to Regions and Group Treasury.
• Drive high quality Balance sheet reconciliations (Accounts receivable and Bank account)
• Experience in arranging payments (daily cash mobilisation) in the Regions that are being supported, which means multi-currencies.  This will also mean Legal Entity (LE) deposit maintenance and tracking.
• Credit Card payment processing and reconciliation
• Given we use Oracle, driving more automation to improve efficiency would be a good thing.