Senior Quality Engineer

Key Responsibilities:

📊 Forecasting & Planning

• Analyze historical data and trends to forecast workload and staffing requirements.
• Collaborate with department heads to understand upcoming campaigns or volume spikes.
• Assist in capacity planning for upcoming weeks/months.

📅 Scheduling & Roster Management

• Create efficient shift schedules ensuring adequate staffing for all operational hours.
• Manage leave, shift swaps, breaks, and exceptions.
• Coordinate with HR and Team Leaders for schedule adherence.

🕒 Real-Time Monitoring

• Monitor, agent productivity.
• Send alerts and escalations for any deviation from SLAs.
• Optimize resource allocation during high/low volume periods.

📈 Reporting & Analytics

• Generate daily/weekly/monthly performance reports.
• Analyze adherence, occupancy, shrinkage, and productivity metrics.
• Provide insights and recommendations for operational improvements.

🤝 Collaboration & Communication

• Work closely with Team Leads, QA, HR, and Ops teams to ensure workforce alignment.
• Participate in performance reviews and operational meetings.
• Assist in new agent onboarding and WFM tool training.

We are seeking a highly creative and experienced Video Editor to join our marketing

team. The ideal candidate will have a minimum of 2 years of experience working as

a video editor, with a strong background in Adobe Premiere Pro, Adobe After

Effects, Adobe Illustrator, and Adobe Photoshop. The candidate will also have a

good understanding of 2D animation, and be proficient in using Figma.

Responsibilities:

 Edit and create engaging video content for various marketing campaigns,

including Facebook and Google ads

 Work closely with the marketing team to ensure all videos align with campaign

goals and objectives

 Utilise Adobe Premiere Pro and Adobe After Effects to edit and enhance

video footage

 Use 2D animation skills to bring visual elements to life in videos

 Utilise Figma to create visual assets for videos

 Collaborate with the marketing team to ensure that all videos are on-brand

and aligned with the overall marketing strategy

 Stay up-to-date on the latest video editing techniques and trends

 Continuously strive to improve the quality of video content produced by the

marketing team

Requirements:

 Minimum of 2 years of experience working as a video editor

 Strong background in Adobe Premiere Pro and Adobe After Effects

 Good understanding of 2D animation

 Proficiency in using Figma

 Experience creating Facebook and Google ads

 Strong creative skills and ability to think outside the box

 Strong attention to detail and ability to work in a fast-paced environment

 Excellent communication and collaboration skills

: 

 Become a part of 500K to 2.5Mn and above the growth journey of this fastest

growing consumer startup.

 Earn good karma by serving mums and mums-to-be

 Too lazy to cook food? We have got your lunch covered with an amazing list

of new items every day

 ESOPs

 Comprehensive Health Insurance plans

About Moative

Moative, an Applied AI company, designs and builds transformation AI solutions for traditional industries in energy, utilities, healthcare & lifesciences, and more. Through Moative Labs, we build AI micro-products and launch AI startups with partners in vertical markets that align with our theses.

Our Past: We have built and sold two companies, one of which was an AI company. Our founders and leaders are Math PhDs, Ivy League University Alumni, Ex-Googlers, and successful entrepreneurs.

Our Team: Our team of 20+ employees consist of data scientists, AI/ML Engineers, and mathematicians from top engineering and research institutes such as IITs, CERN, IISc, UZH, Ph.Ds. Our team includes academicians, IBM Research Fellows, and former founders.

Work you’ll do

As a Data Scientist at Moative, you’ll play a crucial role in extracting valuable insights from data to drive informed decision-making. You’ll work closely with cross-functional teams to build predictive models and develop solutions to complex business problems. You will also be involved in conducting experiments, building POCs and prototypes.

Responsibilities

• Support end-to-end development and deployment of ML/ AI models - from data preparation, data analysis and feature engineering to model development, validation and deployment
• Gather, prepare and analyze data, write code to develop and validate models, and continuously monitor and update them as needed.
• Collaborate with domain experts, engineers, and stakeholders in translating business problems into data-driven solutions
• Document methodologies and results, present findings and communicate insights to non-technical audiences

Skills & Requirements

• Proficiency in Python and familiarity with basic Python libraries for data analysis and ML algorithms (such as NumPy, Pandas, ScikitLearn, NLTK). 
• Strong understanding and experience with data analysis, statistical and mathematical concepts and ML algorithms 
• Working knowledge of cloud platforms (e.g., AWS, Azure, GCP).
• Broad understanding of data structures and data engineering.
• Strong communication skills
• Strong collaboration skills, continuous learning attitude and a problem solving mind-set

Working at Moative

Moative is a young company, but we believe strongly in thinking long-term, while acting with urgency. Our ethos is rooted in innovation, efficiency and high-quality outcomes. We believe the future of work is AI-augmented and boundary less. Here are some of our guiding principles:

• Think in decades. Act in hours. As an independent company, our moat is time. While our decisions are for the long-term horizon, our execution will be fast – measured in hours and days, not weeks and months.
• Own the canvas. Throw yourself in to build, fix or improve – anything that isn’t done right, irrespective of who did it. Be selfish about improving across the organization – because once the rot sets in, we waste years in surgery and recovery.
• Use data or don’t use data. Use data where you ought to but not as a ‘cover-my-back’ political tool. Be capable of making decisions with partial or limited data. Get better at intuition and pattern-matching. Whichever way you go, be mostly right about it.
• Avoid work about work. Process creeps on purpose, unless we constantly question it. We are deliberate about committing to rituals that take time away from the actual work. We truly believe that a meeting that could be an email, should be an email and you don’t need a person with the highest title to say that loud.
• High revenue per person. We work backwards from this metric. Our default is to automate instead of hiring. We multi-skill our people to own more outcomes than hiring someone who has less to do. We don’t like squatting and hoarding that comes in the form of hiring for growth. High revenue per person comes from high quality work from everyone. We demand it.

If this role and our work is of interest to you, please apply here. We encourage you to apply even if you believe you do not meet all the requirements listed above.  

That said, you should demonstrate that you are in the 90th percentile or above. This may mean that you have studied in top-notch institutions, won competitions that are intellectually demanding, built something of your own, or rated as an outstanding performer by your current or previous employers. 

The position is based out of Chennai. Our work currently involves significant in-person collaboration and we expect you to be present in the city. We intend to move to a hybrid model in a few months time.

Job Description :

- Collaborate with cross-functional teams to define, design, and ship new features.

- Work with outside data sources and APIs.

- Worked on Dart.js

- Unit-test code for robustness, including edge cases, usability, and general reliability

- Work on bug fixing and improving application performance

- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

Responsibilities And Duties :

- Must have built at least one Android, iOS, apps with Flutter or Hybrid Framework.

ABOUT US

Established in 2009, Ashnik is a leading open source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.

THE POSITION

Ashnik is looking for talented and passionate people to be part of technical support team. You will be responsible for solving technical problems to ensure uptime. You will assist customers with their technical issues and questions around specific technology, including configuration and tuning and performance. Successful candidate should understand the importance of ownership of the problem and way to get it solved by leveraging the team in given time.

RESPONSIBILITIES

• Be the First point of contact for support queries
• Be responsible for solving customer queries and tickets in timely manner.
• Communicate with customer and internal team regarding problems reported and solved status in timely and effective manner.
• Log monitoring, event monitoring and resolving tickets in defined SLA.
• Apply updates and patches to keep the software up-to-date in line with organizational policies
• Provide support for installation and configuration.
• Monitor and identify areas of performance improvement
• Identify and write scripts for automating support tasks.
• Communicate effectively internally and with product support team to reproduce, resolve support cases and document them.

ESSENTIAL SKILLS

• Hands-On experience and skills in Linux operating system
• Knowledge of ELK stack or relevant technologies such as SolaR, Splunk etc.
• Good understanding of Indices Mapping , Index management such as archiving, reindexing, sharding etc.
• Good understanding of Analytical data structure and experience in deployment of same in the form of Reports and Dashboards
• Experience in NoSQL or RDBMS technology is desirable
• Python/Node.js or relevant data processing programming experience is preferred.
• Knowledge of Designing and Developing data pipeline using ETL tool such as Elastic Stack.
• Knowledge of real-time data collection with various data sources.
• Experience in deploying scalable Elastic cluster is desirable

QUALIFICATION AND EXPERIENCE

• 2 -4 years of experience in technical support role.
• At least 2+ years experience working across multi-cultural and geographically distributed teams
• Experience in trouble shooting, maintaining and supporting production setup
• Engineering or equivalent degree
• Ability to interact effectively with customers for problem resolution.
• Sense of urgency and ownership to get problems solved in timely manner
• Attention to details.
• Ability to work on multiple tickets/ support cases effectively and to be able to manage the time critical tasks.

LOCATION: Bangalore

Experience: Minimum 2 yrs

Package: upto 8 LPA

• Oversee the sales process to attract new clients.
• Work with senior team members to identify and manage risks.
• Maintain fruitful relationships with clients and address their needs effectively.
• Research and identify new market opportunities.
• Prepare and deliver pitches to potential investors.
• Foster a collaborative environment within the organization