Similar jobs
Job description
Hiring freshers - 2 years of Experience
for Customer Success Executive
As a Customer Success Execute at Abmiro, you'll play an important role in driving our clients' success using our SaaS product (Rekart). You'll be a technical expert, working closely with clients to understand their needs, troubleshoot any technical issues, and empower them to utilize the capabilities of our software fully. Your role is key in fostering long-lasting, mutually beneficial relationships with our customers.
You should be a Graduate / PG in IT / CS (BE, BTech, Bsc, MSc)
Role & Responsibilities
● Serve as the primary technical point of contact for customers, offering expert guidance and support through phone calls, email and chat.
● Collaborate with clients to understand their unique requirements and goals
● Assist with the setup, configuration and onboarding of customers on the platform
● Provide quick solutions or workarounds to client queries
● Coordinate with the technology team for possible issues/enhancements/feature requests
● Provide technical training and support resources to ensure customers can maximize the value of our software.
● Proactively identify opportunities to optimize and enhance customer workflows using our product.
● Serve as aliaison between customers and internal teams, facilitating effective communication and issue resolution.
● Maintain a deep understanding of our product, including new features and updates.
● Document and maintain training documents and material for customer training purposes. Preferred candidate profile
● Bachelor's degree in a relevant field (e.g., Computer Science, Engineering) or equivalent work experience.
● Fresher or 1-2 years' experience in technical customer support / SaaS product support
● Strong technical background with the ability to understand and troubleshoot complex technical issues.
● Excellent communication skills, both written and verbal, with the ability to convey technical concepts clearly and understandably.
● Empathetic and customer-focused approach, always ensuring customer success is the top priority.
● Strong problem-solving and critical-thinking abilities.
About Company
Abmiro, a fast-growing SaaS (Rekart) company in Pune, is looking for smart and talented individuals. Rekart (https://rekart.io/) is an end-to-end SaaS platform meant for businesses with subscription offerings. The platform can automate their routine work, manage their deliveries, automate billing and accounting and deliver a delightful experience to their customer. The platform is powerful, flexible, and made to meet the needs of any enterprise.
About the role
Media Planning Executives are responsible for analyzing data, thinking creatively and dreaming up innovative strategies to make sure marketing campaigns reach the right target audience in the most effective way possible. Armed with this critical analysis, media planning executives devise, propose, or recommend strategies for using certain media effectively to attract and retain customers, increase brand recognition, and maintain customer satisfaction and loyalty.
Some of the things we’d like you to do:
● Creation of tactical plan presentation and supporting media plan templates
● Creation of campaign analysis plan
● Oversee the successful launch of campaigns
● Maintain accuracy and timely updates of deliverable tracking documents for team
● Collate commentary on media performance and conduct first review on quality
● Adherence to team quality standard for reporting template and delivery
● Keep consistent track of campaign performance and target (monthly) across all channels, flagging needs for intervention
● Use understanding of campaign and marketplace to contribute ideas for campaign experiments and also prioritize experiments
● Manage accurate forecasts, media plans, and all key media planning documentation
A bit about yourself:
● At least 2-3 years of experience in Tradional media advertising
● Working knowledge and effective vocabulary across Offline & Online
● Experience with Media Research Tools (Comscore, GWI, TGI)
● Strong organizational skills with a keen ability to prioritize and multitask.
● Proven problem solving skills and ability to think outside of the box
● Ability to work independently and collaborate in a team environment
● Detail oriented and responsive, deadline-driven with strong reasoning skills
What you can expect from Essence
Essence’s mission is to make advertising more valuable to the world. We do this by employing the world’s very best talent to solve some of the toughest challenges of today’s digital marketing landscape. It’s important that we hire people whose values reflect those of our own: genuine, results-focused, daring and insightful. As an Essence employee, we promise you a workplace that invests in your career, cares for you and is fun and engaging. We believe these factors create a workplace where you can be yourself and do amazing work.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, or marital status.
● 3+ years of experience with React.js, React Native and Node.js
● Experience in building and deploying a mobile application using React Native.
● Strong proficiency in JavaScript/TypeScript, including DOM manipulation and the JavaScript
object model
● A sound understanding of Redux/Flux, Webpack, ES6, Jest.
● Must have hands on experience in Restful APIs
● Using logic and reasoning to identify the strengths and weaknesses of alternative solutions,
conclusions or approaches to problems
● Ability to ship features on a weekly basis: should be good at time management and
prioritization
● Hands-on experience in CI/CD principles and TDD
● Strong written and verbal English communication skills
Your responsibilities:
● Understand the business context and build high quality code using proven design and
architectural patterns
● Develop, test and deploy integrations required to meet business requirements
● Carry out unit tests and other quality control mechanisms to inform and validate the code and
design
● Utilizing and monitoring cloud infrastructure resources (such as AWS, Azure) efficiently
● Participate in a highly fluid environment applying agile software development principles
● Ensure the coding standards are on-par with the best in the industry
Business Development Manager- Job Description
Responsibilities
- Lead generation through various marketing activities, cold call and networking.
- Meet potential clients by growing, maintaining, and leveraging your network.
- Developing sales plan, prospecting / identification of opportunities, customer presentations, managing RFI / RFP responses, and winning opportunities.
- Achieve set targets in terms of revenue, profitability, collection and other result areas.
- Work with technical team and other internal colleagues to meet customer needs.
- Arrange and participate in internal and external client debriefs.
- Manage Key Accounts, develop and maintain client relationship.
- New Account Development, Developing relationships with key decision-makers in target organizations for business development.
- Understanding and coordinating client's needs / enhancements and consulting with team to provide solutions in adherence to delivery schedules.
Skill Sets
- Knowledge of IT Infrastructure Solutions and Services.
- Knowledge of Networking products like Switches, Routers, structured cabling , NAS SAN Storage, CCTV etc.
- Knowledge of of IT Security products like UTM, firewall, VA-PT Cyber Security and End Point Security.
- Knowledge of Computing like Servers, Desktops etc.
Requirements
- Technical Background (BE, B.Tech, B Sc, BCA, B.com, Diploma) MBA a strong plus.
- Good track record in IT Hardware, Software & Services sales.
- 3 to 12 years of Corporate Sales experience in IT Industry mandatory.
- Excellent interpersonal, diplomacy and conflict-resolution skills.
- Good Personal Networking Skills.
Our startup is building an AI based decentralized marketplace for the travel industry. Its founded by technologists, marketeers, and PhD/IITians from Google, Airbnb, Agoda etc.
We're looking to bring a Scala backend engineer with experience on reactive actor system using Akka/Akka-streams. The individual will be part of our Europe based core team where individual team members have 20+ years experience each. Individual must've been hands on with scalable platform development and capable of individual contribution as well.
Join us in revolutionizing the business world with fair, honest and efficient smart legal contracts constantly reviewed by our decentralized community.
Skills
We are searching for someone that:
- has at least 6 years JavaScript/Node.js development experience
- being versatile in working with React.js
- has shipped at least one big SaaS products
- has already worked for a startup and is familiar with the stress (:P) and modus operandi of a fast-moving company
- can take complete ownership and responsibility on the deliverables
- can put the extra mile to get the shit done
- previously worked on a blockchain project in whatever blockchain (preferred)
- experience in the usage of the Truffle Suite (preferred)
Responsibilities
As a senior frontend developer your responsibilities will be:
- discussing requirements with the business and marketing team
- integration of smart contracts (Open Zeppelin) in the frontend
- experience with a framework like Drizzle.js or similar
- create unit, integration and regression test suite (Mocha/Chai, Selenium)
- W3C standards and cross-browser compatibility
- pixel perfection
- responsive design
- write clean and documented code (yep, we mean it!)
Location
Our team is distributed in several countries but you will be working directly with our CTO in our office in WeWork Galaxy Bangalore (MG Road, area)
Compensation
We offer a competitive salary up to Bangalore's startup market standards. Moreover, we would like to mention that as a bonus to the best candidates that are willing to commit for the long-term we offer a token option plan with a vesting period to be discussed.
What are you waiting for? We are really excited about working together!
Deep expertise and hands on experience in Core java
∙ Hands-on experience with at least 2 years in Spring, Hibernate & Restful web services.
∙ Hands-on experience with at least 3 years in GUI development using Angular/React
, HTML & JavaScript. Added advantage if worked on Angular 5 and above, NodeJS, Bootstrap, jQuery.
∙ Clear understanding of Software Development life cycle and process Oriented. Would be great if worked on Agile or Continuous Delivery (CD) based projects before.
∙ Good fundamentals in Core Programming, JDBC, Object Oriented design & Design patterns
∙ Should have exposure to Oracle SQL. Any other DB apart from Oracle is also fine, provided the fundamentals of RDBMS are clear. Good to have experience in writing Sqls, stored procedures and functions.
∙ Experience in creating & executing unit tests using test driven approach with JUnit or any other equivalent.