Video Editor

Job Profile:

1. Manage all online activities pertaining to sales on leading e-commerce portals such as Amazon, First Cry, Flipkart, Big Basket, Gofers and Nykaa, Purplle, Myntra etc.
2. Coordinate with various e-portals to prepare a plan for periodic sales increments.
3. Should be an expert in cataloguing (Listings, A+, Variations) and order processing.
4. Should have problem-solving skills when it comes to account health / Catalogue health.
5. Design a strategy to increase sales and visibility at different websites.
6. In coordination with logistics to ensure proper supply at different warehouses.
7. Keep a check on warehouse stock and provide estimated sales requirements to the production team to avoid a shortfall in stock.
8. In the need market, combo and discount strategy is to be designed for getting maximum sales.
9. Meet up with marketplace agencies to get maximum visibility and sales volume.
10. Ensure 360-degree operational efficiency up to the dispatch of goods from the warehouse.
11. Well-versed in dealing with e-commerce category managers for product placement and visibility.
12. Excellent Written and Oral Communication skills

In-depth knowledge and hands-on experience with all of the AWS services and other similar cloud  services

Strong knowledge of core architectural concepts including distributed computing , scalability,  availability, and performance to recommend the best backend solutions for our products

Preferred AWS Certifications:

• AWS Solutions Architect Professional/Associate AWS DevOps Engineer Professional
• AWS SysOps Administrator - Associate AWS Developer Associate

Key Skills

• ITCAN is looking for an AWS Solution Architect who will be responsible for development of scalable, optimized, and reliable backend solutions using AWS services for all our products. You will ensure that our products consume AWS services in the mast effective methods. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.

Responsibilities:

• Analyse requirements and devise innovative, efficient, and cost-effective architecture using AWS components and services that ensure scalability, availability and high- performance.
• Develop automation and deployment utilities using Ruby, Bash and Shell scripting and implementing
• CI/CD pipelines using Jenkins, Code Deploy, Git, Code Pipeline, Code Commit etc. To ensure seamless  deployment with no downtime.
• Redesign architectures end Lo-end seamlessly by working through major software upgrades such as Apache.
• Ensure an always-running network with the ability to set up redundant DNS systems with failover capabilities.
• Ensure the AWS services consumed are aligned with best practices to ensure higher availability and security along with optimal cost utilization.
• Using AWS-managed services, implement ELK systems end-to-end.

Position Overview:

We are looking for an energetic and results-driven Business Development Executive to join our Sales team. The ideal candidate will be responsible for identifying potential clients, promoting our financial solutions, and building long-term business relationships.

This role involves a balanced mix of field and office-based activities (50% each).

Key Responsibilities:

• Identify and generate leads through field visits, networking, and online channels.
• Meet potential clients to present and promote VTAMINM’s financial services such as Business Loans, Debt Solutions, and Investment Offerings.
• Build and maintain strong client relationships to ensure repeat business and referrals.
• Develop and execute strategies to achieve monthly and quarterly sales targets.
• Coordinate with internal teams for proposal preparation, documentation, and client onboarding.
• Conduct market research to identify business opportunities and competitive trends.
• Maintain accurate records of sales activities and client interactions in CRM tools.
• Represent the company in client meetings, business events, and industry forums.

Requirements & Qualifications:

• Bachelor’s or Master’s degree in Business Administration, Marketing, or Finance (BBA/MBA preferred).
• 1–3 years of experience in Sales or Business Development, preferably in financial services or related sectors.
• Excellent communication, negotiation, and presentation skills.
• Strong client relationship management and networking abilities.
• Proactive attitude with a results-oriented mindset.
• Comfortable working in a hybrid role (field + office).
• Proficiency in MS Office.

We are looking for a skilled and motivated Data Engineer with strong experience in Python programming and Google Cloud Platform (GCP) to join our data engineering team. The ideal candidate will be responsible for designing, developing, and maintaining robust and scalable ETL (Extract, Transform, Load) data pipelines. The role involves working with various GCP services, implementing data ingestion and transformation logic, and ensuring data quality and consistency across systems.

Key Responsibilities:

• Design, develop, test, and maintain scalable ETL data pipelines using Python.
• Work extensively on Google Cloud Platform (GCP) services such as:
• Dataflow for real-time and batch data processing
• Cloud Functions for lightweight serverless compute
• BigQuery for data warehousing and analytics
• Cloud Composer for orchestration of data workflows (based on Apache Airflow)
• Google Cloud Storage (GCS) for managing data at scale
• IAM for access control and security
• Cloud Run for containerized applications
• Perform data ingestion from various sources and apply transformation and cleansing logic to ensure high-quality data delivery.
• Implement and enforce data quality checks, validation rules, and monitoring.
• Collaborate with data scientists, analysts, and other engineering teams to understand data needs and deliver efficient data solutions.
• Manage version control using GitHub and participate in CI/CD pipeline deployments for data projects.
• Write complex SQL queries for data extraction and validation from relational databases such as SQL Server, Oracle, or PostgreSQL.
• Document pipeline designs, data flow diagrams, and operational support procedures.
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Required Skills:

• 4–8 years of hands-on experience in Python for backend or data engineering projects.
• Strong understanding and working experience with GCP cloud services (especially Dataflow, BigQuery, Cloud Functions, Cloud Composer, etc.).
• Solid understanding of data pipeline architecture, data integration, and transformation techniques.
• Experience in working with version control systems like GitHub and knowledge of CI/CD practices.
• Strong experience in SQL with at least one enterprise database (SQL Server, Oracle, PostgreSQL, etc.).

• The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
• Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
• Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
• Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
• Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
• Conducting thorough testing of new features within the test environment for a better understanding of the product.
• Provide status updates and conduct periodic meetings to keep clients up to date.
• Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
• Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
• Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
• Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
• Strong problem-solving skills, with a keen attention to detail in issue resolution.
• Customer-focused mindset, ensuring a positive and supportive experience for users.
• Technical aptitude and the ability to understand and explain complex product features.
• Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
• Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
• Ability to work collaboratively in a team environment and adapt to evolving product requirements.
• Eagerness to learn about the product and its capabilities.
• Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.

 Listening to our B2B Customer’s concerns and handling product related complaintsor

queries on TAT basis.

 Contribute ideas to resolve customer problems to improve productivity.

 Maintain and update customer documentation as needed.

 Handle customer complaints, provide appropriate solutions and alternatives withinthe time

limits; follow up to ensure resolution.

 Actively listen to the concerns with a Solution Oriented approach.

 Manage transactions over CRM

NOTE -

1. Exciting Work Culture at Product Based Firm 

2.Male Candidates are preferred. 

3. Salary - 16k (FRESHERS) upto 23k inhand (Depending upon experience)

4. 6 day working with rotational week offs (DAY SHIFT - Any 9 hours) 

5. Overtime pay and Medical Benefits 

6. Full time Work from Office Role 

7. Upskilling and continual education 

8. Office Location - AltF Coworking Suncity Success Tower, Golf Course Ext Rd, Sector 65, Gurugram, Haryana 122005

• 4+ years Rails experience in a production environment working complex Ruby on Rails applications and Ruby gems
• Proficient understanding of code versioning tools
• Knack for writing clean, readable Ruby code
• Knowledge on HTTP and RESTFUL API development experience
• Experience in Angular is a plus
• Proactiveness, good communication and fast learning.