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Job Title : System Support Engineer – L1

Experience : 2.5+ Years

Location : Mumbai (Powai)

Shift : Rotational

Role Summary :

Provide first-level technical and functional support for enterprise applications and infrastructure. Handle user issues, troubleshoot systems, and ensure timely resolution while following support processes.

Key Responsibilities :

• Provide phone/email support and own user issues end-to-end.
• Log, track, and update tickets in Jira/Freshdesk.
• Troubleshoot Linux/UNIX systems, web servers, and databases.
• Escalate unresolved issues and communicate during downtimes.
• Create knowledge base articles and support documentation.

Mandatory Skills :

Linux/UNIX administration, Apache/Tomcat/JBoss, basic SQL databases (MySQL/SQL Server/Oracle), scripting knowledge, and ticketing tools experience.

Preferred :

• Banking/Financial Services domain exposure and client-site support experience.
• Strong communication skills, customer-focused mindset, and willingness to work in rotational shifts are essential.

Role Summary

We’re seeking a seasoned Azure Data Engineer / Consultant to lead design, build, and operationalize cloud-native data solutions. You’ll partner with external clients—from discovery through Go-Live—to ingest, model, transform, and serve high-volume data using Synapse, Fabric, PySpark, and SQL. You’ll also establish best practices around CI/CD, security, and data quality within a medallion architecture.

Required Skills (at least 4+ years of relevant experience - this is a senior-level role)

• Ability to talk to the customer
• Manage the delivery of an End-To-End Enterprise project
• Fabric (or Synapse/ADF/Databricks) Data Engineering background
• Data Warehousing experience
• Basic understanding of Agentic AI

Preferred Skills & Certifications:

• DP-600, DP-700 or equivalent certification.
• Experience with Azure Purview, Data Catalogs, or metadata management tools.
• Familiarity with orchestration frameworks (ADF, Synapse Pipelines), Spark optimization (broadcast joins, partition pruning), and data-quality frameworks (Great Expectations, custom).
• Prior consulting or client-facing engagements in enterprise environments.
• Knowledge of BI tools (Power BI).

What We Offer:

• Opportunity to own and shape cutting-edge data solutions for diverse industries.
• Collaborative, outcome-driven culture with career growth and skill-building opportunities.
• Competitive compensation and benefits package.

Key Responsibilities

• Design, develop, and maintain scalable web applications using Java-based frameworks
• Build responsive and user-friendly front-end interfaces
• Develop RESTful APIs and microservices architecture
• Collaborate with cross-functional teams including Business team, developers, BAs, and QA
• Write clean, maintainable, and efficient code following best practices.
• Use AI tools to improve development productivity, testing, and troubleshooting.
• Troubleshoot and debug production issues.

Required Skills & Qualifications

• 5+ years of experience in full stack development
• Experience with HCL Commerce is a must
• Strong proficiency in Java (Java 8 or above)
• Solid knowledge of front-end technologies such as JSP, JavaScript and CSS
• Experience building RESTful APIs and working with microservices architecture
• Good understanding of HTML5, CSS3, and responsive design
• Experience with relational databases such as Oracle
• Familiarity with version control systems like Git
• Knowledge of containerization tools like Docker and orchestration tools like Kubernetes (good to have)

Preferred Qualifications

• Experience with CI/CD pipelines
• Familiarity with Agile/Scrum methodologies
• Knowledge of security best practices in web applications

Role Overview

The role is designed to give comprehensive exposure to the candidate to various parts of the business and intended to transition into a business leadership role in 18-24 months

Job Responsibilities: 

• Acts as a strategic advisor to the Founder and senior management team, helping them identify priorities, strategically align their time with these priorities, and revisit these regularly to assess progress. 
• Ensure focus on strategic initiatives of the organization so that they are not lost on urgent and daily transactions. Drive time management for the Founder around these areas of focus 
• Key Result Areas are used to drive alignment, focus, agility, and business rhythm to achieve our strategic and business goals
• Identify risks associated with goals for the Founder and bring them front and center to find mitigation plans and support the Founder in implementing them. 
• Act as an Accountability partner to the Founder to ensure all commitments are met in time. 
• Act as a key thought partner, brainstorming & identifying solutions to challenges.  
• Manage a variety of long-term, cross-organizational projects
• Represents Founder in meetings through various communication channels with internal and external stakeholders. 
• Acts as the liaison between Founder and other executives, clients, and stakeholders to ensure consistent communication and ensuring involvement or decision-making at the proper time. 
• Participates with the Founder and senior management team in strategic planning, policy development, and decision-making. 
• Ensures timely and effective completion of projects and initiatives of the Founder. 
• Researches and recommends new and revised policies and strategies within India & International markets
• Determines & drives key performance indicators and how to measure team performance

Must Haves: 

• Your attention to detail and ability to stay on top of multiple things must be exceptional
• You must be able to multitask and drive programs or projects from ideation to execution
• You must have great people skills, and be a highly collaborative team player
• Have exceptional verbal and written communication skills
• Be extremely sharp and logical, with a strong sense of curiosity to always learn more
• High energy, strategic thinker with a data-driven, and analytical approach to solving problems  
• Excels at building relationships and networks; influences others to achieve outcomes. 
• Systems and process-thinker; loves creating order out of chaos. 
• Comfortable behind or front on the stage, supporting the person in the spotlight; thrives on helping others be their best selves and anticipating their needs before they are spoken.
• Strong consulting background, preferably from IT, with strong industry networks across various forums

Must Have Background for this Role:

• MBA from top tier institutes (IIMs or International business schools).
• 3-5 years of post-MBA experience at top consulting firms, high growth start-ups, VCs, or with Founders/ functional heads.
• 1-2 years of operating experience is a plus.

What You will do

● Create beautiful software experiences for our clients using design thinking, lean and agile methodology.

● Work on software products designed from scratch using the latest cutting edge technologies, platforms and languages such as JAVA, python, Javascript, GoLang and Scala.

● Work in a dynamic, collaborative, transparent, non-hierarchical culture.

● Work in collaborative, fast-paced and value-driven teams to build innovative customer experiences for our clients.

● Help to grow the next generation of developers and have a positive impact on the industry.

Basic Qualifications

● Experience: 4+ years.

● Hands-on development experience with a broad mix of languages such as JAVA, Python, Javascript etc.

● Server-side development experience mainly in JAVA, (Python and nodeJS can be considerable)

● UI development experience in ReactJS or AngularJS or PolymerJS or EmberJS or Jquery etc. are good to have.

● Passion for software engineering and follow the best coding concepts. ● Good to great problem solving and communication skills. Nice to have

Qualifications

● Product and customer-centric mindset.

● Great OO skills, including design patterns.

● Experience with devops, continuous integration & deployment.

● Exposure to big data technologies, Machine Learning and NLP will be a plus.

Benefits

● Competitive salary.

● Work from anywhere.

● Learning and gaining experience rapidly.

● Reimbursement for basic working set up at home.

● Insurance (including a top up insurance for COVID).

Location Remote - work from anywhere.

About us:

Zemoso Technologies is a Software Product Market Fit Studio that brings silicon valley style rapid prototyping and rapid application builds to Entrepreneurs and Corporate innovation. We offer Innovation as a service and work on ideas from scratch and take it to the Product Market Fit stage using Design Thinking->Lean Execution->Agile Methodology.

We were featured as one of Deloitte Fastest 50 growing tech companies from India thrice (2016, 2018 and 2019). We were also featured in Deloitte Technology Fast 500 Asia Pacific both in 2016 and 2018.

We are located in Hyderabad, India, and Dallas, US. We have recently incorporated another office in Waterloo, Canada. Our founders have had past successes - founded a decision management company acquired by SAP AG (now part of Hana Big data stack & NetWeaver BPM), early engineering team of Zoho (leading billion $ SaaS player) & some Private Equity experience.

Marquee customers along with some exciting start-ups are part of our clientele.

Role and Responsibility:

 Developing firmware for robust embedded system devices

 Active involvement in designing architecture, communication protocols & selection of technology.

 Designing test cases and active participation in testing

 Team building and grooming new members.

Candidate Skill Set:

 Thorough knowledge and hands on experience of Embedded C programming.

 Experience of firmware development on multiple microcontroller families like AVR, MSP430, STM32,

Renesas, etc.

 Strong programming & debugging skills.

 Knowledge of IDE’s like Keil, AVR Studio, IAR, Cubesuit will be an added advantage.

 Hands on experience of working on wireless communication (BLE, Wi-Fi, Zigbee, LoRa, GSM/ GPRS)

Qualification:

 A team player with excellent analytical, problem-solving skills, with strong ability to quickly learn.

 Passion for developing products with new technologies.

 Bachelor's/ master’s degree in electronics related discipline or equivalent experience

 Experience of 1-3 years

• Drive the execution of all product lifecycle processes for the growth of Factory Acquisition product, including product research, market research, competitive analysis, planning,
• positioning, roadmap development, requirements development, and product launch
• Identify, Plan and execute side Product Hacks to speedup Factory Acquisitions
• Assess current competitor offerings, seeking opportunities for differentiation
• Analyze consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective
• Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI
• Translate product strategy into detailed requirements for prototype construction and final product development by engineering teams
• Build product flows for seamless factory onboarding at scale
• Collaborate closely with engineering, production, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization
• Drive the Factory CAC Metric
• Implement, and maintain production timelines across multiple departments
• Appraise new product ideas and strategize appropriate to-market plans
•  

• Engineering or an MBA graduate from a reputed university
• 4+ years of product management experience, preferably with consumer and/or b2b startups that have attained scale
• Experience identifying business opportunities, building a product strategy, and influencing deliver against a multi-year roadmap
• Understands core technologies utilised in their product domain and is fluent in pros and cons of technical alternatives
• Good understanding of acquisition and retention funnels
• Demonstrated ability to achieve goals in a fast paced and an unstructured environment. Thrives in ambiguity and rapidly changing environment
• Hands-on experience of both qualitative and quantitative research methods such as AB testing, data analytics, and user research
• Robust understanding of complex and scalable technical architecture for web and mobile applications
• Problem solver with strong analytical skills and comfort with data
• Excellent verbal and written communication skills