

ABOUT US
Established in 2009, Ashnik is a leading open source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.
THE POSITION
Ashnik is looking for talented and passionate people to be part of technical support team. You will be responsible for solving technical problems to ensure uptime. You will assist customers with their technical issues and questions around specific technology, including configuration and tuning and performance. Successful candidate should understand the importance of ownership of the problem and way to get it solved by leveraging the team in given time.
RESPONSIBILITIES
- Be the First point of contact for support queries
- Be responsible for solving customer queries and tickets in timely manner.
- Communicate with customer and internal team regarding problems reported and solved status in timely and effective manner.
- Log monitoring, event monitoring and resolving tickets in defined SLA.
- Apply updates and patches to keep the software up-to-date in line with organizational policies
- Provide support for installation and configuration.
- Monitor and identify areas of performance improvement
- Identify and write scripts for automating support tasks.
- Communicate effectively internally and with product support team to reproduce, resolve support cases and document them.
ESSENTIAL SKILLS
- Hands-On experience and skills in Linux operating system
- Knowledge of ELK stack or relevant technologies such as SolaR, Splunk etc.
- Good understanding of Indices Mapping , Index management such as archiving, reindexing, sharding etc.
- Good understanding of Analytical data structure and experience in deployment of same in the form of Reports and Dashboards
- Experience in NoSQL or RDBMS technology is desirable
- Python/Node.js or relevant data processing programming experience is preferred.
- Knowledge of Designing and Developing data pipeline using ETL tool such as Elastic Stack.
- Knowledge of real-time data collection with various data sources.
- Experience in deploying scalable Elastic cluster is desirable
QUALIFICATION AND EXPERIENCE
- 2 -4 years of experience in technical support role.
- At least 2+ years experience working across multi-cultural and geographically distributed teams
- Experience in trouble shooting, maintaining and supporting production setup
- Engineering or equivalent degree
- Ability to interact effectively with customers for problem resolution.
- Sense of urgency and ownership to get problems solved in timely manner
- Attention to details.
- Ability to work on multiple tickets/ support cases effectively and to be able to manage the time critical tasks.
LOCATION: Bangalore
Experience: Minimum 2 yrs
Package: upto 8 LPA

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Job Description
Remote Working | Engineering Team | Full-time
The Impact you will create on the Job:
Developing SDKs on IOS with support for cross-platform technologies like ReactNative, Flutter along with hybrid development over platforms like Cordova.
Apply data structures and algorithms to optimize the code for a lower memory, battery, and processing footprint - all with the goal to build plug-and-play SDKs that don’t expect the app developers to write any supporting code in the app.
You will be liaising with the cross-functional teams to get an in-depth understanding of the functional requirements and propose scalable solutions.
As an individual contributor, you will tackle some of our broadest technical challenges that requires deep technical knowledge, hands-on software development and seamless collaboration with all functions.
You will envision and develop features that are highly reliable and fault tolerant to deliver a superior customer experience.
You will get an opportunity to work with some of the best talent while learning from various highly-functional teams in the company.
You will collaborate with your team and set an example by delivering high quality and innovative engineering solutions for complex use cases.
Plan and execute the roadmap with the engineering team to build and deliver next-generation systems.
What we look for?
Bachelor’s/Master’s degree in Computer Science/IT from premier institute.
2-4 years of industry experience in iOS development, with at least one live app on App Store.
Good knowledge of Objective-C, Swift 5, data structures and algorithms.
Fair understanding of Native Frameworks, specifically concurrency handling, data persistence (User Defaults, Keychain, Core Data), and background tasks.
Good understanding of iOS Frameworks related to UI and network.
Fair understanding of Apple’s concurrency handling, Core Data, and NS Operation classes.
Familiarity with developing UI with both XIB/Storyboard and code.
Good understanding of SDK integrations, debugging, and troubleshooting.
Interested in exploring mobile app development ecosystems like React Native, Cordova and Flutter.
Comfortable with tackling ambiguous problems and unblocking yourself.
Fair understanding of Push Notification ecosystem.

Responsibilities :
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- Building reusable components and front-end libraries for future use
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Skills :
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Qualifications for Content Writer
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Roles/Responsibilities:
Own a team of 15-20 Developers and QAs at various levels
Provide continuous feedback, training and make sure team is working on their full
potential at all time
Review the architecture/design of a product/module/feature and provide feedback
Architect, design and/or hands-on code the critical portion of a
product/module/feature
Mentor the tech-leads on architecting the product to deliver on-time
Jobs Skills required:
Strong tech background of working in product company
Understanding of various backend and frontend technologies and its core concepts
Ability to understand the business problems and solve it with innovative tech
solutions
Very strong analytical and problem-solving skills in super changing environment


Responsibilities
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Ability to translate Wireframes and PSD Designs into functional web apps using HTML5, AngularJS, React , Node.js, and Mongo
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Binding of UI elements to JavaScript object models
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Creating RESTful services with Node.js
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Architect scalable web architectures
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Work in a cross-functional team to deliver a complete user experience
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Create Unit and Integration tests to ensure the quality of code
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Be responsive to change requests and feature requests
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Write code that is cross-platform and cross-device compatible
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Ability to wear many hats and learn new technologies quickly
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What you will do:
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What you need to have:- A Master’s degree in business administration (MBA), Marketing
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What you will do:
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What you need to have:
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Knowledge of Web Technologies such as Html 5,jQuery, Angular any version, Spring MVVC, Spring Boot and WebServices (REST).
Very strong Agile, CI/CD experience and ability to create process models/frameworks
Knowledge of technology areas of Messaging, Transaction Management, Spring, Hibernate/JPA, DAO, etc.
Strong command on Java/J2EE concepts and current industry trends.
Strong understanding of Object Oriented design methodologies and design patterns.
Timely creation of appropriate technical artifacts e.g. Application Architecture, Solution Design Documents, etc.
Interpersonal communication and organizational skills required to operate as a contributing member of virtual teams that deliver quality services.
Maintains awareness of new and emerging technologies and the potential application on service offerings and products provided by IT.
Familiar with supporting peer teams and responsibilities such as infrastructure, operations, enterprise architecture, info security.
Experience working with multi-vendor, multi-culture, distributed offshore and onshore development teams in dynamic and complex environments.
Must have excellent written and verbal communication skills.
Experience with Cloud Computing
If the above suits your requirement, please share your resume.
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AGENCY DEVELOPMENT MANAGER FOR LIFE INSURANCE SECTOR IN AGENCY CHANNEL

