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ABOUT US
Established in 2009, Ashnik is a leading open source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.
THE POSITION
Ashnik is looking for talented and passionate people to be part of technical support team. You will be responsible for solving technical problems to ensure uptime. You will assist customers with their technical issues and questions around specific technology, including configuration and tuning and performance. Successful candidate should understand the importance of ownership of the problem and way to get it solved by leveraging the team in given time.
RESPONSIBILITIES
- Be the First point of contact for support queries
- Be responsible for solving customer queries and tickets in timely manner.
- Communicate with customer and internal team regarding problems reported and solved status in timely and effective manner.
- Log monitoring, event monitoring and resolving tickets in defined SLA.
- Apply updates and patches to keep the software up-to-date in line with organizational policies
- Provide support for installation and configuration.
- Monitor and identify areas of performance improvement
- Identify and write scripts for automating support tasks.
- Communicate effectively internally and with product support team to reproduce, resolve support cases and document them.
ESSENTIAL SKILLS
- Hands-On experience and skills in Linux operating system
- Knowledge of ELK stack or relevant technologies such as SolaR, Splunk etc.
- Good understanding of Indices Mapping , Index management such as archiving, reindexing, sharding etc.
- Good understanding of Analytical data structure and experience in deployment of same in the form of Reports and Dashboards
- Experience in NoSQL or RDBMS technology is desirable
- Python/Node.js or relevant data processing programming experience is preferred.
- Knowledge of Designing and Developing data pipeline using ETL tool such as Elastic Stack.
- Knowledge of real-time data collection with various data sources.
- Experience in deploying scalable Elastic cluster is desirable
QUALIFICATION AND EXPERIENCE
- 2 -4 years of experience in technical support role.
- At least 2+ years experience working across multi-cultural and geographically distributed teams
- Experience in trouble shooting, maintaining and supporting production setup
- Engineering or equivalent degree
- Ability to interact effectively with customers for problem resolution.
- Sense of urgency and ownership to get problems solved in timely manner
- Attention to details.
- Ability to work on multiple tickets/ support cases effectively and to be able to manage the time critical tasks.
LOCATION: Bangalore
Experience: Minimum 2 yrs
Package: upto 8 LPA
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Similar jobs
1. Recruitment (External & Internal):
Understanding client requirements via conversation / JD / meeting.
Sourcing candidates through job sites / social media / referrals / contacts.
Qualifying candidates.
Getting candidates shortlisted by clients.
Arranging interviews with clients and getting subsequent feedbacks.
Handling doubts/queries of clients and candidates.
Salary negotiations.
Hand holding candidates for resignation/joining.
Coordinating the above with client and candidate.
Invoicing & payment.
Hand holding the candidate for the replacement period.
Reporting in detail to management on daily basis.
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Senior Data Scientist-Job Description
The Senior Data Scientist role is a creative problem solver who utilizes statistical/mathematical principles and modelling skills to uncover new insights that will significantly and meaningfully impact business decisions and actions. She/he applies their data science expertise in identifying, defining, and executing state-of-art techniques for academic opportunities and business objectives in collaboration with other Analytics team members. The Senior Data Scientist will execute analyses & outputs spanning test design and measurement, predictive analytics, multivariate analysis, data/text mining, pattern recognition, artificial intelligence, and machine learning.
Key Responsibilities:
- Perform the full range of data science activities including test design and measurement, predictive/advanced analytics, and data mining, and analytic dashboards.
- Extract, manipulate, analyse & interpret data from various corporate data sources developing advanced analytic solutions, deriving key observations, findings, insights, and formulating actionable recommendations.
- Generate clearly understood and intuitive data science / advanced analytics outputs.
- Provide thought leadership and recommendations on business process improvement, analytic solutions to complex problems.
- Participate in best practice sharing and communication platform for advancement of the data science discipline.
- Coach and collaborate with other data scientists and data analysts.
- Present impact, insights, outcomes & recommendations to key business partners and stakeholders.
- Comply with established Service Level Agreements to ensure timely, high quality deliverables with value-add recommendations, clearly articulated key findings and observations.
Qualification:
- Bachelor's Degree (B.A./B.S.) or Master’s Degree (M.A./M.S.) in Computer Science, Statistics, Mathematics, Machine Learning, Physics, or similar degree
- 5+ years of experience in data science in a digitally advanced industry focusing on strategic initiatives, marketing and/or operations.
- Advanced knowledge of best-in-class analytic software tools and languages: Python, SQL, R, SAS, Tableau, Excel, PowerPoint.
- Expertise in statistical methods, statistical analysis, data visualization, and data mining techniques.
- Experience in Test design, Design of Experiments, A/B Testing, Measurement Science Strong influencing skills to drive a robust testing agenda and data driven decision making for process improvements
- Strong Critical thinking skills to track down complex data and engineering issues, evaluate different algorithmic approaches, and analyse data to solve problems.
- Experience in partnering with IT, marketing operations & business operations to deploy predictive analytic solutions.
- Ability to translate/communicate complex analytical/statistical/mathematical concepts with non-technical audience.
- Strong written and verbal communications skills, as well as presentation skills.
Backend Developer
About Us
It is a stealth mode startup founded by IIT/NIT alumni who held leadership positions in companies like MindTickle and Browserstack. We have a grand vision of disrupting how companies buy and sell from each other. We are working with early customers to build an enterprise-grade product that will be GA this year. It is backed by tier 1 VCs and angel investors from India and Silicon Valley.
Job Description
We are looking for a Backend Engineer to work closely with the founding team. We are looking for a developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.
Responsibilities
- Develop platform and infra stack from scratch
- Writing reusable, testable, and efficient code
- Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement.
- Optimize application for maximum speed and scalability.
- Implementation of security and data protection
- Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience.
- Developing ideas for new programs, products, or features by monitoring industry developments and trends.
- Recording data and reporting it to proper parties, such as clients or leadership.
- Participating in continuing education and training to remain current on best practices, learn new technologies, and better assist other team members.
- Taking lead on projects, as needed.
Technology Skills
- Proven work experience as a NodeJs Backend developer and frameworks available with it like Express, Apollo Graphql. Typescript knowledge is a plus
- In-depth understanding of the entire web development process (design, development and deployment)
- Hands-on with various Infrastructure pieces like databases, message queues/brokers
- Familiarity with Unit Testing Frameworks, UI Testing, Monorepos and Graphql principles
- Knowledge of Alerting and Monitoring tools.
- Implementing automated testing platforms and unit tests
- Proficient understanding of code versioning tools, such as Git
- Integration of multiple data sources and databases into one system.
- Prior experience of the AWS cloud, knowledge about the Salesforce environment is a plus.
- Excellent project and time management skills.
Soft Skills
- Obsessed with best practices, structuring, documentation and have an eye for detail.
- Self starter with a high level of drive and commitment.
- High energy and drive to work in a startup environment.
- Conceptual thinking, flexibility and ability to juggle with multiple responsibilities.
- Ability to work under pressure and confidence to deal with complex issues.
- Good communication skills.
- Hands-on and detail oriented.
Location: Pune
Candidate profile : 3-6 years of experience in Backend Development
- 3+ Years of experience in Product Management from product company
- Experience in managing product roadmaps and timelines
- Track record of execution and deploying the highest quality product on time with high adoption metrics
- Strong leadership, listening, and cross-functional management skills
- Ability to work with leadership with clear and concise communication
- Ability to effectively prioritize, manage projects, and multi-task in a fast-paced, cross-functional organization
Job Description
- Experience: 2-7 years
- Location: Delhi
- Industry: Recruitment/Staffing
- Salary Best in The Industry with Fixed Salary and Incentives.
- Other Perks: PF + Medical Insurance + Accidental Insurance etc.
Job Role:
- Recruitment for Middle and Top-Level Positions only permanent Hiring.
- Sourcing the Candidates through Job Portals, Headhunting, Social Networking, reference etc. in the stipulated time frame
- Contact eligible candidates for interviews & follow-ups.
- Making Recruitment Strategies
- Handling Recruitment Life Cycle
- Experience in Team Creation/Handling would be an added advantage.
- Mapping target companies and competitors.
- Team handling role for Leads and above
- Client Management
Desired Candidate Profile:
- Should have experience in handling mid and senior-level IT or NON-IT mandates.
- Must be proficient in using job portals like Naukri, LinkedIn.
- Preferring candidates with excellent communication skills
- Minimum 1 year of experience from a consultancy background
1. Self starter and is familiar how to work with an organized chaos since that is how most agencies function
2. Well aware of social media metrices, analytics and platform
3. Understands how to co-ordinate with clients as well as with teams internally
4. Mobile, we are working remotely but we always on out toes and we may start hybrid office in two-three months
5. Understands and is a digital native and trainable for offline work
6. Expected to run job lists and networks of all current jobs and projects
7. Expected to be punctual and accountable for his/her work and the work of the team
8. Expected to understand both b2b and b2c categories
9. Expected to understand and be able to craft creative briefs
10. Expected to understand how to function under timelines and run timelines
11. Experience in beauty category would be an added advantage
12. expected to have the ability to multi task
13. Added advantage will be shoot exposure
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● Participate in requirements analysis
● Building interactive consumer data from multiple systems and REST fully abstract to the UI through a Node.js backend
● Ensure the best possible performance, quality, and responsiveness of applications
● Test Driven Development
● Address and improve any technical issue.
● Support the implementation of developed software solutions
Skills required:
● Strong understanding of object-oriented programming
● Knowledge of NodeJS, ExpressJS
● React.js/ Next.js / Node.js / Mongo DB
● Javascript, Jquery, HTML, CSS, Bootstrap
● Understanding of Agile methodologies
● Hands-on experience with JavaScript Development on both client and server-side
● Proficient understanding of code versioning tools.
Good to have:
● AWS and/or Azure Services
● Git Setup
● Experience with cloud technologies
● Familiar with various design and architectural patterns
Primary duties and responsibilities include:
· Candidate should be able to work independently with client and should possess excellent written and verbal communication skills.
· Work closely with experienced integration, frontend, or backend development teams
· Contribute to estimation and scoping of projects
· Work on presales environment for checking feasibilities for customer requirement.
Required Experience
· Bachelor’s degree in Computer Science, or equivalent work experience
· 8 to 10 years of programming experience—preferably with Java 8+, and other tool support
· 5 years of Java # 6 experience
· Should have experience in executing project independently.
· Demonstrated ability of Design Patterns and to write efficient, reusable rest services and libraries
· Experience with agile software development methodologies and software development best practices, pair programming and CI/CD
· Excellent written and verbal communication skills
· Excellent analytical skills for solution building of customer requirements.
· Good knowledge of datastores (RDBMS, Oracle, SQL)
· Must have in depth understanding of the L1, L2, L3 support environment.
· Experience in Java, JavaScript, CSS, HTML, XML and other web technologies
· Strong understanding of network OS and system configurations.
· Familiarization with OSLC and REST APIs
· Ability to successfully lead offshore development teams and work in global delivery model- US, India, Germany
· Knowledge of LDAP
· Experience with Microsoft Office products- Word, Excel, Powerpoint
· Experience with other Requirements Management Tools (Polarion, PTC Integrity) will be a value add
Preferred Experience
· Understanding of high-availability, fault-tolerant, scalable, distributed systems
· Working knowledge of iText 7, OpenFeign, RabbitMQ/JMS, Mockito and jUnit/nUnit, Spring Cloud
Salary is not constriant. Candidate should have interest to new things.
Craft Sales Pitches for Sales Team
Assist Sales Team in Qualifying Prospects
Provide Product Knowledge Support to Sales Team
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