Elastic Engineer-Technical Support

Job Description:

We are looking for a skilled and experienced Senior Magento Developer to join our dynamic team. The ideal candidate should have a strong background in Magento development, particularly in backend customizations, plugin integrations, and API integrations. You will work closely with clients and internal teams to deliver high-quality, customized Magento solutions.

Key Responsibilities:

• Magento Backend Customization: Design and implement custom features, modules, and extensions based on project needs.
• Plugin Integration & Customization: Integrate and customize third-party plugins to meet specific client requirements.
• REST API Development: Develop, customize, and maintain RESTful APIs for various integrations.
• 3rd Party Integrations: Implement seamless integrations with third-party platforms such as ERP, CRM, payment gateways, and other systems.
• Frontend Development: Work on Magento’s frontend including theme development, design adjustments, and user interface enhancements.
• Theme Customization: Customize Magento themes to deliver high-quality, responsive web designs.
• Checkout Customizations: Develop and customize Magento checkout workflows to improve user experience and cater to specific client needs.
• WordPress Installation & Configuration: Set up, configure, and maintain WordPress installations as per project requirements.
• WordPress Customization: Customize WordPress themes, plugins, and integrations to suit client specifications.
• 3rd Party Integrations on WordPress: Implement third-party services such as payment gateways, CRMs, and other integrations within WordPress.
• Client Communication: Engage directly with clients to understand their requirements, provide technical guidance, and offer solutions.
• Collaboration: Work closely with project managers, designers, and other developers to ensure timely and efficient project delivery.

Skills and Qualifications:

• 5-7 years of hands-on experience in Magento development, including both Magento 1 and Magento 2 platforms.
• Strong knowledge of PHP, HTML, CSS, JavaScript, and MySQL.
• Proven experience with backend customizations and plugin integrations.
• Expertise in building and consuming REST APIs.
• Experience in 3rd party integrations (ERP, CRM, Payment Gateways, etc.).
• Competency in frontend development and theme customizations.
• Solid understanding of Magento checkout process and its customizations.
• WordPress installation, configuration, and customization expertise.
• Strong communication skills with the ability to interact with clients and stakeholders.
• Ability to work independently, manage time efficiently, and demonstrate initiative as a self-starter.
• Must be prompt, detail-oriented, and committed to delivering quality solutions on time.

Bonus Skills:

• Magento certification(s).
• Experience with Magento Commerce/Cloud editions.
• Knowledge of Docker, Git, and other modern development tools.

Why Join Us?

• Opportunity to work on exciting projects with diverse clients across different industries.
• Competitive salary and benefits package.
• Collaborative and innovative work environment.
• Opportunities for career growth and professional development.

If you are a passionate Magento developer with a proven track record of delivering custom solutions, we'd love to hear from you!

Immediate Joiners Preferred. Notice Period - Immediate to 30 Days

Interested candidates are requested to email their resumes with the subject line "Application for [Job Title]".

Only applications received via email will be reviewed. Applications through other channels will not be considered.

Overview

Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

We are seeking a Senior/Architect ServiceNow Developer to join our team. In this role, you will take ownership of ServiceNow development projects, leading the technical implementation of solutions. You will customize ServiceNow applications to meet specific client requirements, ensuring optimal functionality and user experience. 

Responsibilities:

• Independent, technically demanding (further) development of ServiceNow-solutions: Take ownership of ServiceNow development projects, leading the technical implementation of solutions.
• Configuration and customization of ServiceNow applications: Customize ServiceNow applications to meet specific client requirements, ensuring optimal functionality and user experience.
• Development of components for system integration: Create and implement integrations like SSO, LDAP, REST API, SOAP, etc., to ensure seamless data flow.
• Collaborate with business consultants: Work closely with business consultants to understand client needs and translate them into technical solutions, with a focus on ServiceNow (modules ITSM, ITOM, CSM, FSM, IRM, SecOps, Custom plus industry products).
• Configuration of ServiceNow components: Configure Workflows, Business Rules, UI Policies, UI Actions, and Client/Server Scripts to optimize ServiceNow functionality.
• Configuration of Service Portal: Customize and configure Service Portals to provide intuitive user interfaces.
• Create reports, dashboards, and NOW-Performance Analytics widgets.
• Technical documentation: Prepare and maintain detailed technical documentation for developed solutions and configurations.
• Support Competence Center development: Actively support the establishment and growth of the Competence Center in the company.
• Knowledge transfer: Provide mentorship and knowledge transfer to ServiceNow developers, ensuring the team's continuous improvement.

Requirements:

• Several years of experience in the development environment with a focus on ServiceNow.
• Very good knowledge of solution and interface concepts, as well as industry standards such as Ajax, CSS, REST API, Angular, Web Services, SOAP, and XML.
• Excellent programming/scripting skills, ideally in JavaScript.
• Experience in +2 of ServiceNow applications "Customer Service Management", "Field Service Management", "Security Operations", "Integrated Risk Management / Governance, Risk and Compliance", "Financial Services Operations" and/or "IT Service Management", plus custom apps.
• ServiceNow certifications: "ServiceNow Certified System Administrator" (NOW-CSA) and “ServiceNow Certified Application Developer” (NOW-CAD).
• Strong communication skills with very good English language skills (German skills are a plus).
• A degree in computer science or comparable training is required.

Skills & Requirements

ServiceNow development, Ajax, CSS, REST API, Angular, Web Services, SOAP, XML, JavaScript, Customer Service Management, Field Service Management, Security Operations, Integrated Risk Management, Governance Risk and Compliance, Financial Services Operations, IT Service Management, ServiceNow custom applications, ServiceNow Certified System Administrator (NOW-CSA), ServiceNow Certified Application Developer (NOW-CAD).

About Company

Our client is a luxury home décor brand. It’s nothing less than a revolution in home décor industry- where technology enables world class home interior design.  

They are looking for someone who can build an e-commerce system which will give their clients all developments on their projects in a more systematic and organized manner.

Roles & responsibilities:

• Manage product lifecycle from ideation to launch and beyond, use data, creativity, and experimentation to constantly improve the product
• You will be responsible for leading a team of high performing individuals who own the entire product lifecycle from strategy to evaluation
• You will also work cross functionally to complete product roadmaps and discover new opportunities
• Create business models and analyze competitive landscape
• Develop and monitor data-driven analytics
• Mentor team to help them achieve individual & team objectives

• Create and manage a process that drives toward a scalable product portfolio that will in turn drive the organization’s product profitability

• Transforming the product ideas from their most formidable stages into actionable concepts, timelines, and projects while maintaining a serious consideration of the financial implications, and the overall objectives of the business
• Building and executing of new initiatives and roadmaps on the store front, understand the market, customers and build business cases for new product opportunities

Requirements:

• Master’s/Bachelor’s in software/computer engineering from a premier institute
• Well-versed with state of the art tech and its trends
• Must have 3-6 years of hands-on product experience working on building products or problem-solving in start-up e-commerce companies 
• One who understands products and working of the commerce ecosystem in depth and have a good understanding of funnels, sprint & agile ways of working, PRDs & wireframes.
• Are comfortable with ambiguity, believe in first principles and have the skill to transform broad ideas into action plans
• Proven record in product development, analytics, computer programming, and design.
• Superior ability to conceptualize, prioritize, and manage multiple projects with ease
• Critical thinker, Problem solver
• Should be a technical expert with an Entrepreneurial mindset

• Performing research on current benchmark trends and audience preferences
• Designing and implementing social media strategy to align with business goals
• Coordinating with key stakeholders to stay aligned with the brand's requirements in various aspects
• Heading Social Media efforts to achieve the brand's marketing goals while maintaining the brand's identity
• Setting specific objectives and reporting on ROI
• Generating, editing, publishing and sharing engaging content daily on our official handles
• Collaborating with other teams, like marketing, sales and customer service to ensure brand consistency
• Communicating with followers, responding to queries in a timely manner and monitoring customer reviews
• Overseeing social media accounts’ design (e.g. Facebook timeline cover, profile pictures)
• Suggesting and implementing new features to develop brand awareness, like promotions and competitions
• Staying up-to-date with current technologies and trends in social media, design tools and applications
• Strategizing ways to increase followers and interactions
• Planning various activities and contests to enhance brand visibility and community engagement
• Devising plans to enhance community engagement
• Optimising influencer activity

Desired Candidate Profile

• Experience in managing Social Media in the current profile
• Ability to create Social media calendar
• Ability to coordinate with the Creative team or vendor for visual content
• Ability to search on relevant & trending hash tags
• Ability to manage Facebook, Instagram, LinkedIn, Twitter, YouTube
• Hands on experience in content management
• Excellent copywriting skills
• Ability to deliver creative content (text, image and video)
• Knowledge of online marketing channels
• Excellent communication skills
• Analytical and multitasking skills    

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.