Elastic Engineer-Technical Support

🔧 Position: Java Support Engineer

📍 Location: Remote (PAN India)

🕐 Shift: Night Shift (9 PM-6 AM)

🧠 Experience Required: 6+ Years

🚀 Joiners: Immediate Joiners Preferred

About the Role:

We are seeking a highly skilled Java Support Engineer to join our growing team at Deqode. This role is ideal for professionals with deep knowledge of Java, Spring Boot, and Splunk, and who have hands-on experience supporting and maintaining large-scale applications in a production environment.

Key Responsibilities:

• Provide L2/L3 support for Java-based applications in a production environment.
• Actively monitor application health using Splunk, identify issues, and drive timely resolutions.
• Debug, analyze logs, and troubleshoot incidents to determine root causes.
• Coordinate with development and QA teams for bug resolution and performance tuning.
• Write and maintain documentation for support processes and RCA reports.
• Participate in on-call rotation and ensure high availability of services during night hours.
• Proactively identify recurring issues and recommend long-term solutions.
• Maintain SLA adherence and manage incident ticket lifecycles effectively.

Mandatory Skills & Experience:

• Java (Advanced Level) – Strong programming and debugging capabilities.
• Spring Boot – In-depth knowledge of microservices architecture and REST APIs.
• Splunk – Hands-on experience with log analysis, dashboard creation, and alert setup.
• Experience in production support, incident management, and post-deployment troubleshooting.
• Familiarity with ticketing tools like JIRA, ServiceNow, or similar.
• Comfortable working in night shift and across multiple teams.

Summary

We are looking for a 'passionate sales enthusiast’ and a skilful business development executive (BDE) to contribute to achieving our marketing and sales goals. The BDE will primarily work as the front face of Emipro to the prospect who will be a spokesperson or decision-maker for small and medium enterprises. You will have to understand their requirements, coordinate and discuss with your superior and direct the process further in alignment with Emipro’s business vision and ensure your interactions with our customers reflect positively on the company and its growth.

Highlights about your Role

➢ Manage initial discovery calls with customers leads

➢ Understands Customer’s Business and keeping empathetic approach towards customers

➢ Building Trust and Transparency with Customers

➢ Go-getter attitude to close the lead

➢ Creating and delivering impressive presentation/demo to the customer

➢ Managing follow-up activities to ensure customer engagement

➢ Negotiating contracts

➢ Working on guidelines by senior level peer

➢ Gaining know-how expertise in the ERP Business Applications

➢ Preparing RFP/RFI as per the customers’ need

➢ Continuous efforts to achieve sales quotas

➢ Self upgradation through industry study and research

1. AWS Cloud Solutions: We expect you to have a strong understanding of AWS services and how to architect solutions using them.
2. Use of DynamoDB, S3, Vault, Lambda, or other AWS infrastructure components.
3. Design scalable, highly available, and fault-tolerant cloud architectures.
4. Continuous Integration and Deployment (CI/CD): Understanding CI/CD pipelines and tools like AWS CodePipeline, CodeCommit, and CodeDeploy is essential. 
5. Advanced concepts in React Native. 

We are looking for a good JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.

Responsibilities

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers

Skills:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (Redux)
• Familiarity with newer specifications of ECMAScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)

• Proven experience as a Quality Assurance Tester or similar role

• Experience in project management and QA methodology.

• Ability to document and troubleshoot errors

• Working knowledge of test management software (e.g. Selenium, appium, Katalon, zika etc.) and SQL

• Understanding Test Requirements and analyzing the Application under Test(AUT)

• Generating Test Cases (Test Scripts) using Selenium Element locators and WebDriver API Commands.

• Enhancing Test cases using Java Programming.

• Debugging Test Cases and Fixing Errors.

• Executing/Running Test Cases

• Defect Reporting & Tracking

• Test Reporting

• Basic Understanding of Functional and Regression Test Automation

• Automation Framework Design & Implementation

• Testing of web and mobile apps (Android and iOS)

• knowledge of Java Programming

• Excellent communication skills

• Analytical mind and problem-solving aptitude.

• The Recruitment Lead will be responsible for overall Annalect India recruitment strategy development, implementation and administration of recruitment programs. Execute Recruitment strategy to drive business results of each internal departments and appropriate stakeholders.
• The Recruitment Lead will possess and exercise exceptional skills in: problem solving, strategic thinking, and project/process management, coaching and fostering collaboration. To monitor and constantly reduces the costs of the recruitment process

Functions and Responsibilities:

40% Recruiting Strategy: Provide day to day support on the overall recruiting life cycle and building trusted relationships with hiring managers.

• Overall Recruiting Strategy for Annalect
  • Responsible towards the Annalect senior leadership in planning, developing, executing, and directing hiring strategies, processes, and programs for Annalect
  • Lead sourcing strategies through a variety of sourcing channels across all of Annalect’s recruiting needs.
    • Manage and maintain external search agency relationships, contracts, negotiations and effectiveness.
    • Develop and manage university and external program relationships to build additional sourcing pipelines.
    • Oversight over all Annalect open roles and health of the pipelines.
    • Identifying key industry related events and coordinating participation.
  • Responsible for partnering with Marketing and Design on all recruiting related activities including managing our social media brand related to hiring
  • Partnering effectively with the Annalect Global recruiting team, ensuring alignment on practices, and alignment on use of external agencies.
    • Hiring Manager Relationships
  • Responsible for building an understanding of our hiring needs, conducting a needs analysis and evaluation of job descriptions that best target our talent profiles.
  • Responsible for providing counsel to hiring managers on approaches to recruiting and interviewing practices
  • Act as a relationship manager between hiring managers and candidates, being responsible towards Annalect and balancing our needs and expectations with that of the candidate.
  • Partnering with the Annalect HR team on supporting Annalect Hiring manager needs.
  • Educating and enabling managers through the Annalect interview framework

30% Recruiting

• Manage open job postings and candidate pipeline
• Responsible for managing an active and passive pipeline search through a variety of recruiting channels.
• Responsible for ensuring a positive candidate experience throughout the life cycle of the recruitment process.
• Provide support on building out job descriptions
• Gathering candidate feedback in a timely manner
• Coordinating and scheduling candidates in a timely manner being respectful of the hiring managers’ schedules.
• Ensuring alignment of communications through job postings and candidate experience align with our overall Annalect culture and brand.

20% Recruiting Operations

• Reporting and Metrics:
  • Ensuring the recruiting report is updated on a weekly basis and providing any further metrics or reporting needs analysis.
  • Leadership level communication: Managing the Leadership and as appropriate Managers communications on the overall health of our recruitment.
• Financials:
  • Oversight of the budgets aligned against search agencies, external events, memberships
  • Oversight of referral program partnering with Finance, including processing of any referral payments
• Agency Relationships: Responsible for negotiating and managing any external agency relationships. Fiscally responsible for the costs and management of these relationships.  
• Responsible for the overall recruiting flow and offer approval flow:

• To ensure that the HR Policies & Procedures on recruitment are fully complied throughout the selection process. Strong ability to communicate effectively (verbal and written), at all levels within and outside the organization
• Solid understanding of on-going Technology trends. Past experience in managing and mentoring a team of at least 4-6 recruiters is a must.
• About 10 years of related experience of which a minimum of 6 years should be in a similar position / responsibility, preferably in a similar Industry. HR , Recruitment , Recruitment Manager/Preferably from Analytics or IT domain company
• Hands-on experience on MS Office skills

Ways of Working

• Think and act strategically to resolve issues, problem solve, add business value
• Approach work with a sense of urgency
• Strong organizational/planning, project management, and multi-tasking skills required to deliver on time and within budget
• Work independently with minimal supervision to set priorities and demonstrate excellent program /process and management skills
• Demonstrate a strong attention to detail
• Demonstrated experience in fostering a collaborative working environment between individuals and teams through coaching & personal example
• Exceptional time and priority management skills
• Use excellent communication skills to collaborate and provide transparency on all things
• Be a collaborative, high-energy, proactive self-starter

• Develop new features and improve existing code in C++, specializing in the iOS/Android platforms.
• Has experience with working on huge codebases and comfortable writing and debugging multi-threaded & asynchronous code in Android and the native C++ libraries.
• Understands the resource constraints of mobile devices and implements accordingly robust and efficient solutions with respect to CPU, memory and battery life.
• Be customer-focused and unafraid to challenge the status quo

• Work as part of a dedicated, high-energy team to develop code that spans multiple products.

• Maintain exceptional development standards, especially related to performance, robustness, and testing.

• Support other development teams, build robust relationships and effectively articulate complex ideas.

• Proactively learn new languages, libraries, and platforms as needed. Adapt quickly to changing requirements.

• Activity planning and estimations
• Participate in the design and architecture of the overall product and lead the same for your features.
• Study upcoming technologies, analyze and propose how they can be incorporated to improve the existing product.
• Create high & low-level design artifacts.
• Code Reviews
• Mentoring Android developers in the team
• Develop document solutions for close to a million Acrobat Android users 
• We are looking for you if your answer to the following questions is YES

• Are you interested to be part of a highly collaborative team developing next-generation document solutions?
• Have you developed mobile applications having complex UI and high performance?
• Do you like to solve problems and possess an aptitude for analytical troubleshooting?