Senior Officer / Assistant Manager - Mental Wellbeing

Job Title: Software Engineer

Location: Bengaluru 

Experience: 1-3 Years 

Working Days: 5 Days

About the Role:

We are reimagining how enterprises in BFSI and healthcare interact with documents and workflows through AI-first platforms. Our focus is on Intelligent Document Processing (IDP), GenAI-powered analysis, and Human-in-the-Loop (HITL) automation to transform credit decisioning, underwriting, and compliance operations.

Role Overview:

As a Software Engineer, you’ll design and build next-generation AI systems and scalable backend platforms. You’ll collaborate with ML, product, and data teams to develop LLM-powered microservices, APIs, and document intelligence tools that process unstructured data (PDFs, images, HTML) securely and efficiently.

Key Responsibilities:

• Design, develop, and optimize scalable backend systems and APIs for AI and document workflows.
• Collaborate with cross-functional teams to integrate LLM agents and deploy GenAI-based microservices.
• Build tools to structure unstructured data for downstream decisioning logic.
• Ensure security, performance, and reliability of systems handling sensitive financial and healthcare data.
• Take ownership of modules end-to-end—from concept to production rollout and monitoring.

Tech Stack:

• Languages: Python, TypeScript, JavaScript
• Frameworks: Node.js, React.js, LangChain
• AI & ML Tools: OpenAI APIs, OCR (Tesseract, AWS Textract), Pandas, spaCy, FinBERT, LLMs (GPT, Claude)
• Infra & DevOps: AWS, GCP, Docker, Kubernetes, PostgreSQL, Redis, GitHub Actions, Datadog, Grafana

You’ll Excel If You Have:

• 1–3 years of experience in backend or full-stack development
• Experience with unstructured data, PDFs, or document-heavy systems
• Exposure to GenAI/LLM APIs (OpenAI, Claude, etc.)
• Strong product mindset and ability to ship scalable, usable features in fast-paced environments

Overview:

As a Business Manager in Sales, you will lead and drive the sales efforts of the company, ensuring revenue targets are met or exceeded. Your primary focus will be on developing sales strategies, building and managing client relationships, and guiding the sales team to achieve business objectives. You will collaborate closely with cross-functional teams to identify market opportunities, expand the customer base, and drive revenue growth.

Responsibilities:

1. Sales Strategy and Planning:

• Develop comprehensive sales strategies to penetrate markets, acquire new customers, and maximize revenue.
• Analyze market trends, customer needs, and competitor activities to identify opportunities for growth.
• Set sales targets, quotas, and objectives aligned with company goals and objectives.

2. Business Development:

• Identify and pursue new business opportunities through prospecting, networking, and lead generation activities.
• Build and maintain relationships with key clients, partners, and stakeholders to expand the customer base.
• Negotiate contracts, pricing, and terms to secure profitable deals and partnerships.

3. Sales Team Leadership:

• Recruit, train, and develop a high-performing sales team.
• Set clear performance expectations, goals, and KPIs for sales representatives.
• Provide coaching, mentorship, and support to enable the team to achieve individual and collective sales targets.

4. Sales Operations Management:

• Oversee the day-to-day sales operations, including pipeline management, forecasting, and reporting.
• Implement sales processes, systems, and tools to streamline workflows and improve efficiency.
• Ensure compliance with sales policies, procedures, and best practices.

5. Customer Relationship Management:

• Cultivate strong, long-lasting relationships with customers and key accounts.
• Address customer inquiries, concerns, and feedback in a timely and professional manner.
• Act as a trusted advisor to clients, providing solutions and recommendations to meet their needs.

6. Performance Analysis and Optimization:

• Monitor sales performance metrics and key performance indicators (KPIs) to track progress against targets.
• Analyze sales data and market insights to identify trends, opportunities, and areas for improvement.
• Implement strategies to optimize sales processes, improve conversion rates, and drive revenue growth.

Qualifications:

• Bachelor's degree in business, marketing, or related field (Master's degree preferred).
• Proven track record of success in sales management, with a focus on meeting or exceeding revenue targets.
• Strong leadership skills with the ability to inspire and motivate a sales team.
• Excellent communication, negotiation, and interpersonal skills.
• Strategic thinker with a results-oriented mindset.
• Analytical mindset with the ability to interpret sales data and market trends.
• Proficiency in sales management software and CRM systems.

Additional Requirements:

• Prior experience in sales within the Lubricants Industry/Retail Sales/B2B Sales/Industrial Sales.
• Willingness to travel as needed.
• Ability to work independently and collaboratively in a fast-paced environment.
• Commitment to continuous learning and professional development.
• Ethical conduct and integrity in all aspects of work.

Benefits:

• Competitive salary and commission structure.
• Opportunities for career advancement and growth within the organization.
• Ongoing training and development programs to enhance sales skills and knowledge.

Full Stack Developer

• The candidate should hold either MCA or BTech degree in Computer Science
• The candidate should have 4 to 10 years of IT Development hands on experience in integration solution using WCF/SOA technologies
• Build integration solutions to automate business processes related to Oil & Gas Refinery business
• Should have excellent knowledge in C#, WCF, SOAP/REST API,, OOPS Concepts, Object Oriented design principles and Design Patterns
• Should have excellent knowledge in SQL Database Design, RDBMS concepts and Master Data Services
• Should have good knowledge in Authentication, Security, XSD and System Integration concepts
• Should be able to understand the Business Requirement and convert it into Technical design document
• Communicate with internal and external customers, supervisors and management using clear, user-friendly terminology
• The candidate should have good Arithmetic reasoning, Logical and Analytical thinking
• Should be Flexible to learn new things, Self-motivated and take up any development role assigned, irrespective of the technology

Must have skills - sql, .net , c# , wcf 

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• BackEnd Technologies:

• Technical knowledge:

• It is important to adapt to changing requirements
• Have the ability to integrate external systems

How many hours are they expected to work? 

• - Full time position ( 40+ hours a week) 
•  

What hours should they work?

•  - Prefer 9-5 EST but there is wiggle room
•  

Will there be nights and weekends? 

• - Nights and weekends are not scheduled, however we are looking for someone that takes pride in their work and will lean in to hit a deadline or to fix a bug if it has a significant impact on the platform.
•  

Should they be expected to lead?

• - Yes, you should be expected to lead and to communicate/ cooperate with other devs as a team. Some coding might be alone but the hope of the app is that it all works seamlessly together and to ensure that there needs to be communication among all devs front end and back end. 
•  

Who will they report to?

• - They will report to Product OwnerRob and Product ManagerJulietta daily for standups and well as pushing tasks through the appropriate structure of review, QA, and production. 
• They will also report and check in with Client SuccessCourtney as we look to make the app have a seamless customer experience and customer value. The goal of Attribute should be to try and give as much value as quickly and easily as possible.

Will they work alone or in a team?

• In some spots they might be expected to work alone and on a separate sprint from others, however, everything needs to tie in and work together, because of that the developer must be team oriented in both development and problem solving.
• Additionally, there will be times that they should expect to work with people who are not particularly tech savvy ( ie. sales, marketing, customer success etc.) to collaborate on a specific feature to produce the best thing for the product.

Accountability

• The developer is both accountable for their code and the code of the team. They should take care and responsibility in the work that is done and if there are problems with the code in QA or production work as diligently as possible to fix that problem ( whether it is their code directly or not).
• As part of this all code will be attached from Github to Jira for developers to constantly upload their commits to Jira tasks
• A mistake is completely fine and expected, bugs are to be expected. What is asked is that you report it as soon as possible and are honest about it so that we can move forward in resolving it as soon as possible.

Customer, Usability, and Value Focused

• The end user of our product will be marketing professionals/head of marketing. At all times the developers need to take this into account and spend time thinking of the ease and the use cases that people will utilize their code or features in real life versus what is a way to make something work but in a vacuum. 

Quality focused

• Pushing out code is awesome, but if the code has a ton of bugs and does not do the required action that is practical for the user then it does not matter. We want a developer who is Quality focused and also hold their other developers accountable.

Focused on the whole 

• When producing a feature it is easy to sometime get sucked into how that features works in a vacuum. The developers need to be able to work together and understand the software architecture as a whole in order to make whatever feature they are working on be able to work with the other features that are built within the app ( and will be built or are on the roadmap for the future).

Creativity and Experimentation

• Developers are expected to work within structures, however, they are always encouraged to take time to think of creative solutions and to collaborate on new features or ways of making the product better.

Unfeathered, Honest, Respectful Communication

• Every developer should feel free to speak their mind in a respectful manner to other developers as well as anyone else in the entirety of the company. Any opinion, thought, or perspective will be listened to and valued. 

Next Man or Woman Up Mentality

• Never should anyone on the team defer a problem and say “ thats not my fault or problem”. We are one unit and one company. One problem is everyone's problem and should lean in to the “next man up philosophy” if you have the time and can help to fix the problem and bring it to a solution you should be willing to.

Upward Mobility and Vesting Opportunity

• This position will allow for upward mobility, increased responsibility, and for people who constantly go above and beyond an opportunity to vest into and own equity in the company

• Writing well-designed, stable and efficient code
• Building reusable components and libraries for future
• Troubleshooting and debugging to optimize performance
• Providing code documentation and other inputs to technical documents
• Participating in code reviews
• Troubleshooting and bug fixing
• Identifying bottlenecks and improving software efficiency
• Collaborating with the design team on developing micro-services