Senior Officer / Assistant Manager - Mental Wellbeing

Job description

We are seeking a skilled Level 1/Level 2 SAS Administrator with at least 3 years of experience to provide technical support to our US-based clients. This is an onsite role requiring availability during night shifts (US time zones). The successful candidate will be responsible for managing and maintaining SAS environments, troubleshooting technical issues, performing installations and upgrades, and ensuring optimal system performance. This role demands strong analytical and problem-solving skills to resolve complex challenges while providing proactive and reliable support.

Key Responsibilities:

• SAS Environment Management: Administer SAS servers and tools, including configuration, performance tuning, and routine maintenance of SAS applications.
• SAS Grid Management: Manage SAS Grid environments, ensuring efficient workload balancing and high availability.
• Metadata Management: Manage SAS metadata, including user account creation, role assignment, permissions, and library configuration.
• Issue Troubleshooting: Diagnose and resolve SAS server and application issues such as performance bottlenecks, user access problems, and system errors.
• System Administration: Perform SAS installations, upgrades, hotfixes, and patch management across development, testing, and production environments.
• SAS Migration & Upgrade: Plan and execute SAS environment migrations and upgrades with minimal downtime.
• Batch Job Management: Schedule and monitor batch jobs using tools such as SAS Flow Manager or LSF to ensure timely data processing and adherence to SLAs.
• Backup and Recovery: Conduct regular metadata and system backups, validate backup integrity, and manage restoration processes during disaster recovery scenarios.
• Incident Management: Manage tickets (e.g., P1, P2) for SAS-related issues using ITSM tools like ServiceNow or JIRA, ensuring timely resolution and communication updates.
• Security Management: Implement and review security policies, renew SAS licenses and SSL certificates, and conduct periodic access audits.
• Monitoring and Maintenance: Monitor SAS server health, analyze usage metrics and logs, and proactively address potential issues.
• Documentation: Develop and maintain comprehensive documentation for SAS environment configurations, troubleshooting procedures, and operational processes.

Required Qualifications:

• Minimum of 3 years of hands-on experience in SAS Administration, managing enterprise-level SAS environments.
• Expertise in SAS tools such as SAS Management Console, SAS Enterprise Guide, and SAS Studio.
• Strong understanding of operating systems (Linux/UNIX, Windows) and database systems (e.g., Teradata, Oracle, SQL).
• Experience with batch job scheduling and monitoring tools (e.g., Flow Manager, BMC Control-M).
• Proven experience troubleshooting SAS environment issues, including metadata management and performance tuning.
• Experience in SAS Grid, SAS Metadata, SAS Migration, and SAS Upgrades.
• Excellent verbal and written communication skills, with the ability to effectively interact with US-based clients.
• Willingness to work onsite during night shifts in alignment with US time zones.

If you are a dedicated SAS Administrator looking to work in a challenging and rewarding environment, we encourage you to apply.

Dear Candidate,

We have an urgent requirement for Asst. Manager -Enterprise Sales at Gurgaon 

Job Title: Enterprise Sales

Position Details: Designation: Assistant Manager – Enterprise Sales 

Location: Gurgaon

Job Summary:

As an A2P SMS Enterprise Account Manager, you will play a pivotal role in cultivating enduring relationships with clients, becoming the voice and face of our company. This position holds a critical place within our SMS team, engaging with clients across the global landscape.

Job Description:

This candidate will focus exclusively on connecting to Enterprises that have Local or

Regional (spread over multiple countries in geography) so that smart traffic volumes

and margins can be increased, and this influx of new volumes will also boost

wholesale trading.

• Develop and maintain global sales activities for A2P messaging clients in

maximizing expected margin and revenue for the service

• 8+Years of work experience in Telecom

• Looking for an energetic and enthusiastic person with good communication

skills who can build and grow his region

• Should have experience in A2P, CPAAS, and SAAS enterprises

• You will work closely with leadership, marketing team to craft solutions that

meet client needs.

• We are in search of a candidate who embodies customer-centricity, thrives on

data-driven metrics, and embraces a consultative sales ethos.

• Formulate and execute commercial strategies aligned with company objectives

to accelerate growth.

• Understand the needs of existing customers, ensuring their requirements are

not only met but exceeded.

• Cultivate new client relationships while adeptly managing the existing ones.

• Collaborate seamlessly with cross-functional teams, including Product,

Marketing, Sales, and Customer Service.

Key Qualifications:

Education: Bachelor’s degree in any discipline or B-Tech in Telecom or MBA

Experience: 4 - 8 years in sales role

Key Skills:

Demonstrable track record in the A2P SMS industry (minimum of 5 years).

• Experience in A2P SMS Trading

• Proficiency in English is essential; Chinese language skills are advantageous.

• Expertise in overseeing Aggregators, OTTs, MNOs.

• Possesses exceptional analytical acumen with a knack for effective

prioritization.

• Displays a commercially oriented mindset, coupled with an engaging and

collaborative demeanor.

• Exemplary written and verbal communication skills.

• Holds a Bachelor's degree or possesses equivalent practical experience.

• Flexibility for travel

Best Regards,

Minakshi Soni

Executive - Talent Acquisition (L2)

Worldwide Locations: USA | HK | IN 

•  Strong analytical and problem-solving skills
•  Ability to work independently, learn quickly and be proactive
•  10-14 years of hands-on experience working on Web Full Stack technologies, with at least 4-6 years of experience developing applications with/on React/NextJS, NoSQL, REST APIs
•  Proficiency in JavaScript/TypeDcript (ES6), NodeJS, HTML5, CSS3, CSS Preprocessors, Webpack, Gulp
•  Client-side scripting and JavaScript frameworks – jQUery, ReactJS, Redux, Babel, JSX
•  Experience in designing high-performance REST APIs and associated data structures
•  Familiarity with developing microservices using containerization technologies such as docker, Kubernetes, etc.
•  Working knowledge of git and using branches for development

• Execute an ecosystem strategy for adding and growing key data partners to the Platform. Typical deal structure will include partner identification, outreach, negotiation of terms, and closing
  
• Maintain positive relationships with existing data partners, piloting new initiatives and evaluating the performance of these initiatives as part of the larger Platform strategy
  
• Research and develop innovative new business models and growth opportunities with partners; negotiate, structure, and execute relevant agreements
  
• Execute high-impact marketing programs around new data partner initiatives to enhance positioning
  
• Assist with high profile client and new business initiatives relating to specific client data acquisition requirements
  
• Operate as an expert in the data ecosystem, with deep knowledge of 3rd party data providers, publisher and supply direct relationships, and WPP companies
  
• Oversee quarterly reports on market, industry and adoption rates for management team measuring the business value of the program, present findings to senior management
  
• Find and understand new and emerging technologies; bring new ideas and perspectives back into R&D and the business

• Bachelor’s degree in Marketing, Advertising, Economics, Computer Science, Information Systems, Business Analytics, or related field.
• OR equivalent professional work experience
• Comprehensive knowledge of the media and advertising landscape along with the major players in the marketplace
• Deep understanding of addressable marketing, audience segmentation and targeting, and both traditional and programmatic media channels
• Excellent problem-solving, organizational and analytical skills, with the ability to evolve product strategy based on research, data and industry trends
• A passion for strategic omni-channel marketing and advertising
• Proven communication, leadership, and persuasion skills
• Outstanding writing, presentation, and overall communication skills
• Success managing a direct report

About the role

In Loop, we work in super small teams, in very high velocity.

You will be part of such a team, and work day to day with all the team at Loop, plus the founders.

As a generalist, you can wear many hats, and will function across business units.

• Customer Success: You'll work directly with customers, and make sure that we are building what users want
• Sales: Speak with customers directly, in a pre-sale fashion. Maintain communications and optimise our CRM
• Must-haves: Engineering Background is a plus.

Must haves.

• Must have done this before, or be willing to learn fast.
• Must be fast. We operate at 200mph, and so do you. -Must be relentless. We never stop, so you are even faster than us. -Must have customer driven. We think customers first and so should you. -Must be driven and go above and beyond. -Must be able to explain and communicate clearly. -Must be prepared to challenge us and disagree. We are thinking and acting as a team. -Must be able to work autonomously. -Must want to work hard. -Last but not least, you are genuinely a nice person.

Big plus You are a founder before

Founders

The team is made of Staff engineers, Senior Managers with a combined 25+ years of experience in Google, Uber, Flipkart and ShareChat.

Sundar is an IITM CS Graduate. Previously, he built Traffic Models, Driver positioning algos that power ETAs for Uber, led teams that built the RecSys for Moj(Indian equivalent of TikTok with >100M users), and represented India in ACM ICPC World Finals.

Anand is a Bits Pilani CS Graduate. Previously he has worn hats including building the first supply chain management of Flipkart in 2012 and being in the first 100 eng, running a FinTech startup for 1.5 years, managing large teams eng at Uber and building the pickup experience for Uber.

Vinod is a Bits Pilani EE Graduate. Previously he was a senior manager at Google managing data science,analytics and operations functions for products across several verticals like assitant,search, trust.

Net Developer & API Expert

Position Summary:

We are looking for .Net Developers who are also Experts in API Integrations to join our development team and participate in different established projects.

We are looking for proactive, team players who are passionate about programming in this language and focused on providing the best experience to the end user.

This is an excellent opportunity for those professionals looking to develop in one of the fastest growing companies in the industry! These developers will face numerous technical challenges.

Essential Functions and Responsibilities:

·      Work on projects in the C#, .NET CORE and entity frameworks

·      Validate data with Postman, JSON, and basic SQL queries

·      Unit Testing

·      Write RESTful APIs (Core Web API)

·      Writing clean/maintainable code

·      MSSQL Server (Familiar with MongoDB, preferred but not required)

·      Understand best practices and commit to follow them

·      Work on new and difficult topics and contribute to libraries when needed

Knowledge, Skills, and Abilities:

·      Fluent in English

·      Strong knowledge of OOPs concepts

·      Knowledge of the Linux Operating System

·      Strong problem-solving, design, coding and debugging skills.

·      Knowledge about Git and Version Control

·      Preferred to have knowledge of Microservices Architecture (Not mandatory)

Responsibilities:

Design and develop server-side web applications using Node.js

Write high-quality, testable, and scalable code

Collaborate with cross-functional teams to identify and prioritize features

Implement and maintain software design patterns and architecture

Troubleshoot and debug applications

Optimize application performance and scalability

Participate in code reviews and provide constructive feedback to improve code quality

Stay up-to-date with the latest developments in web technologies and frameworks

Requirements:

2-4 years of experience in developing server-side web applications using Node.js

Strong proficiency in JavaScript, with a good understanding of its ecosystem

Experience with popular Node.js frameworks such as Express or Hapi

Familiarity with database technologies such as MongoDB, MySQL, or PostgreSQL

Knowledge of web security best practices and techniques

Experience with Git and other version control systems

Ability to work in a fast-paced, agile environment

Good communication and teamwork skills

If you meet these qualifications and are passionate about developing high-quality, scalable web applications, we encourage you to apply for this position.